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Basic Troubleshooting

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Network Storage Router e1200-160

Finding Additional Information

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Getting Support

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Summary of Contents for StorageWorks e1200-160

Page 1: ...003 Part Number 325741 001 The HP StorageWorks Network Storage Router provides bidirectional connectivity in a Fibre Channel Switched Fabric supporting Fibre Channel and SCSI devices This user guide provides an overview instructional information for configuration and basic troubleshooting of the router ...

Page 2: ...d The information contained in this document is subject to change without notice Compaq Computer Corporation is a wholly owned subsidiary of Hewlett Packard Company Microsoft MS DOS MS Windows Windows and Windows NT are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Hewlett Packard Company shall not be liable for technical or editorial errors or...

Page 3: ...2 Equipment Symbols 12 Rack Stability 13 Getting Help 14 HP Technical Support 14 HP Storage Website 14 HP Authorized Reseller 15 1 Introduction 17 External Features Overview 18 Power Indicator 19 Serial Port 19 Ethernet Port 19 Fibre Channel Port 19 SCSI Buses 19 Functional Overview 20 Fibre Channel to SCSI Protocol Process 21 SCSI to Fibre Channel Protocol Process 22 LAN free Backup and Restore 2...

Page 4: ...n 29 Fibre Channel Port Configuration 30 Fibre Channel Switched Fabric Configuration 30 Discovery Mode 30 Host Device Configuration 30 Logical Unit Management 31 Buffered Tape Writes 33 3 Visual Manager User Interface 35 Visual Manager Menu Tree 37 Main Menu 37 Visual Manager Access 38 Visual Manager Best Practices 40 Main Menu 41 System Menu 44 Serial Configuration 46 Network Configuration 47 Por...

Page 5: ... and Clear Assert Traces 82 Event Log Configuration 83 Event Log Display 84 Clear Event Log 85 Report Menu 86 Reboot Option 87 4 Serial Telnet User Interface 89 Serial Telnet Menu Tree 91 Main Menu 91 Telnet UI Access 92 Serial UI Access 92 Power up Messages 94 Serial Telnet UI Main Menu 95 Configuration Menu 96 Baud Rate Configuration 97 Ethernet Configuration 98 Fibre Channel Configuration 101 P...

Page 6: ...oring the Router Configuration 148 Copy Trace Buffers 149 Upgrade Firmware 150 6 Basic Troubleshooting 151 LED Indicators 153 Basic Troubleshooting 155 Verifying SCSI Bus Configuration 155 Verifying Fibre Channel Port Connection 156 Verifying SCSI Devices in Windows NT 157 Verifying the Router Configuration 157 Verifying Mapping 157 Verifying Devices 157 Verifying the Host Configuration 158 Verify...

Page 7: ...ssigned Addressing Method 176 Indexed Addressing Method 177 D Regulatory Compliance Notices 179 Federal Communications Commission Notice 179 Class A Equipment 180 Class B Equipment 180 Canadian Notice Avis Canadien 182 Class A Equipment 182 Class B Equipment 182 European Union Notice 182 Japanese Notice 183 BSMI Notice 184 Laser Device 184 Laser Safety Warnings 184 Compliance with CDRH Regulations...

Page 8: ...Contents 8 Network Storage Router e1200 160 ...

Page 9: ...Guide F This user guide provides information to help you Install the Network Storage Router Configure the Network Storage Router Troubleshoot the Network Storage Router About this Guide topics include Overview page 10 Conventions page 11 Rack Stability page 13 Getting Help page 14 ...

Page 10: ...ddition to this guide HP provides corresponding information Fibre Channel Physical and Signaling Interface FC PH ANSI X3T9 3 Project 755D Rev 4 3 Contact Global Engineering 1 800 854 7179 Fibre Channel Protocol for SCSI FCP Revision 12 Fibre Channel Private Loop Direct Attach FC PLDA Fibre Channel Arbitrated Loop FC AL ANSI X3T11 Project 960D Revision 4 54 Contact Globe Engineering 1 800 854 7179 ...

Page 11: ...1 Key and field names menu items buttons and dialog box titles Bold File names application names and text emphasis Italics User input command and directory names and system responses output and messages Monospace font COMMAND NAMES are uppercase monospace font unless they are case sensitive Variables monospace italic font Features that are service mode restricted access or currently not supported ...

Page 12: ...resting points of information Equipment Symbols The following equipment symbols may be found on hardware for which this guide pertains They have the following meanings Any enclosed surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards Enclosed area contains no operator serviceable parts WARNING To reduce the risk of personal safety from elect...

Page 13: ...bly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal safety or damage to the equipment observe local occupational health and safety requirements and guidelines for manually handling material Rack Stability Rack stability protects personnel and equipment WARNING To reduce the risk of pers...

Page 14: ...e nearest location Telephone numbers for worldwide technical support are listed on the HP website under support http www hp com support Be sure to have the following information available before calling Technical support registration number if applicable Product serial numbers Product model names and numbers Software application name and version Applicable error messages Operating system type and ...

Page 15: ... e1200 160 15 HP Authorized Reseller For the name of your nearest HP authorized reseller In the United States call 1 800 345 1518 In Canada call 1 800 263 5868 Elsewhere see the HP website for locations and telephone numbers http www hp com ...

Page 16: ...About this Guide 16 Network Storage Router e1200 160 ...

Page 17: ...ent This chapter introduces the following topics External Features Overview page 18 Power Indicator Serial Port Ethernet Port Fibre Channel Port SCSI Buses Functional Overview page 20 Fibre Channel to SCSI Protocol Process SCSI to Fibre Channel Protocol Process LAN free Backup and Restore Router Specifications page 23 Operating Environmental Requirements Shipping and Storing Environmental Requirem...

Page 18: ...1 Router illustration Table 2 Router illustration components Item Description 1 Power LED 2 Serial RJ 11 connector 3 Ethernet RJ 45 connector 4 Fibre Channel activity LED 5 Fibre Channel link LED 6 Fibre Channel Port 7 SCSI bus activity LED on corresponding port 8 SCSI bus activity LED on corresponding port 9 SCSI VHDCI connector 2 ...

Page 19: ...the router Ethernet Port One Ethernet port with an LED indicator is included in the router See Figure 1 for the location of the Ethernet port Ethernet port LED definition Activity Port activity Link Valid Ethernet link Fibre Channel Port One Fibre Channel port with LED indicators is included in the router See Figure 1 for the location of the Fibre Channel port Fibre Channel LED definition Green AC...

Page 20: ...m Fibre Channel controllers and SCSI devices Supported devices include Initiator Devices Fibre Channel and SCSI hosts Direct Access Devices RAID Controllers disk drives JBODs Sequential Access Devices Tape drives Changer Devices Tape and Magneto Optical Libraries The router provides multiple Fibre Channel to SCSI I O configurations A sample configuration is illustrated in Figure 2 Figure 2 Example...

Page 21: ... Converting Fibre Channel to SCSI Item Description 1 A Fibre Channel host issues an encapsulated FCP protocol command packet to the router 2 The router Fibre Channel controller interprets the Fibre Channel information and places the packet in buffer memory 3 The router interprets the Fibre Channel information packet and programs the router SCSI controller to process the transaction 4 The router SC...

Page 22: ...hannel Protocol Item Description 1 A SCSI host issues a command to the router 2 The SCSI controller in the router interprets the command and places it in buffer memory 3 The router processor interprets data and programs the router Fibre Channel controller to process the transaction 4 The router Fibre Channel controller translates data into an FCP protocol packet and sends it to the Fibre Channel t...

Page 23: ...kup and restore Router Specifications This section lists the environmental requirements of the router Operating Environmental Requirements Temperature 0 to 50 C Relative Humidity 5 to 80 non condensing SAN LAN SCSI DATA MOVEMENT ETHERNET Fibre Channel StorageWorks Router StorageWorks Router SERVER SERVER FIBRE CHANNEL DISK SCSI TAPE UNIT SCSI TAPE UNIT SERVER SERVER Fibre Channel LVD SE SCSl 0 1 E...

Page 24: ...24 Network Storage Router e1200 160 Shipping and Storing Environmental Requirements Temperature 40 to 55 C Relative Humidity 0 to 92 non condensing Power Requirements VDC 3V and 5V 25 watt maximum power dissipation ...

Page 25: ...Fibre Channel Port Configuration Fibre Channel Switched Fabric Configuration Discovery Mode Host Device Configuration Logical Unit Management Buffered Tape Writes Note Before attempting to configure the router a basic understanding of Fibre Channel and SCSI devices is recommended For information on SCSI standards refer to publications from the X3T10 committee of ANSI American National Standards In...

Page 26: ...ttings within the router configuration are preset with default values These values are set to allow the router to be installed into most HP environments with little or no configuration changes After changing the basic default values listed above carefully consider any additional configuration changes After the initial configuration of the router is established HP recommends backing up the configur...

Page 27: ...Unless the default values are used the 10 100BaseT Ethernet port must be configured using the serial port with an appropriate IP address subnet mask and gateway prior to use For complete information on accessing and using Visual Manager see Chapter 3 Visual Manager User Interface Serial The serial port allows for configuration of device characteristics from a terminal or terminal emulator Multiple...

Page 28: ... Telnet session from the DOS command shell after the IP address has been set For complete information on accessing and using the Telnet UI see Chapter 4 Serial Telnet User Interface FTP The router supports the use of the FTP UI to perform several copy procedures using the put and the get commands For more information see Chapter 5 FTP User Interface ...

Page 29: ...d SCSI address 0 15 and is used for most traffic The alternate Initiator ID can also be set to any valid SCSI address 0 15 and is for use with high priority traffic The Initiator IDs primary and alternate should not be set to the same SCSI address and no other devices on the SCSI bus may use either of these SCSI addresses The router can also appear as one or more Target ID on a SCSI bus By default...

Page 30: ... identified to the switch as a unique device by the factory programmed World Wide Name WWN Discovery Mode This feature makes it easy to discover attached Fibre Channel and SCSI target devices and automatically map them on the host side for the bus port in question There are two discovery methods available Manual discovery Auto discovery Auto Discovery can be set to occur after reboot events when t...

Page 31: ...is 1 If the selection is 125 the AL_PA address is 0xEF Some Fibre Channel HBAs will map devices differently so verify the AL_PA by reviewing the documentation for the HBA For more information on AL_PA configuration see Chapter 3 Fibre Channel Port Configuration when using the Visual Manager User Interface or Chapter 4 Fibre Channel Configuration when using Serial Telnet Logical Unit Management Bec...

Page 32: ...tiator ID 0 15 When a host is unknown or is not assigned a specific map the router will use the default map Indexed Map An indexed map is initially empty Port 0 Device Map The Port 0 Device Map should be used when editing and assigning oncoming hosts Auto Assigned Map An auto assigned map is built dynamically and contains all of the devices found during discovery This map will change automatically...

Page 33: ... returns a check condition on a subsequent command Commands other than Write are not issued until status is received for any pending Write and status is not returned until the device completes the command This sequence is appropriate for tasks such as file backup or restore Some applications require confirmation of individual blocks being written to the medium such as for audit trail tapes or log ...

Page 34: ...Configuration Overview 34 Network Storage Router e1200 160 ...

Page 35: ...rdance with the W3C specification for HTML 3 2 Current W3C recommendations and other technical documents can be found at www w3 org TR This chapter describes the menus and tasks of the Visual Manager UI and is organized using the same structure as the Visual Manager UI Visual Manager Menu Tree page 37 Visual Manager Access page 38 Visual Manager Best Practices page 40 Main Menu page 41 System Menu...

Page 36: ...ping Menu page 65 Common Fibre Channel and SCSI Mapping Tasks SCSI Mapping Tasks Statistics Menu page 74 Utilities Menu page 75 FTP Utility Access Trace Settings Configuration Current Previous and Last Assert Trace Displays Clear Current Traces and Clear Assert Traces Event Log Configuration Event Log Display Clear Event Log Report Menu page 86 Reboot Option page 87 ...

Page 37: ...Visual Manager User Interface 37 Network Storage Router e1200 160 Visual Manager Menu Tree Main Menu Figure 6 Visual Manager Main menu tree ...

Page 38: ...on a local area network only If the factory default for the IP address is already used by another device on the local network the IP address must be changed The factory default for the IP address is http 1 1 1 1 Note If the IP address of the router is not known or needs to be changed connect to the router using a serial connection The current router IP address is displayed and can be changed in th...

Page 39: ...word are case sensitive The default user name is root and the default password is password Figure 7 Password Dialog Box Note HP recommends changing the user name and password from the defaults Note To end the current session of VM the browser window must be closed Navigating the browser to another URL does not end the current session ...

Page 40: ...fect during the next router reboot cycle If the configuration has been modified to meet specific needs back up the configuration to an external file If necessary these settings can later be restored to the router Except for the user name password and override access fields are not case sensitive HP recommends that you not bookmark VM pages with the Web browser Because configuration information is ...

Page 41: ...ge Router e1200 160 Main Menu The Main Menu home page is displayed whenever VM is accessed The home page contains status information including a physical image of the router Figure 8 is an example of the home page Figure 8 Visual Manager Home page ...

Page 42: ... home page Figure 10 is an example of this portion of the home page screen Figure 10 Router image The router image is interactive allowing quick access to configuration menus To display current settings and status for a port click the corresponding port shown in the router image To open a menu for making changes to the configuration for that particular port or bus click the desired Fibre Channel p...

Page 43: ...nents Ports configures the Fibre Channel port and SCSI buses Discovery displays devices and discovers new devices Mapping displays and configures maps Statistics displays router statistics Utilities configures utility settings Report displays system information Reboot restarts the router Each Main Menu option is discussed in the following sections of this chapter ...

Page 44: ...w and configure serial network trap active fabric clock and power supply components Figure 11 is an example of the System page Figure 11 System page System page tasks Serial configures the baud rate Network configures Ethernet settings SNMP is not supported Active Fabric configures Active Fabric settings User configures user security settings ...

Page 45: ... Interface 45 Network Storage Router e1200 160 Real Time Clock configures system date and time Reset Menu Factory Settings Reset restores factory default settings Each menu option is discussed in the following paragraphs ...

Page 46: ...reen is used to change the baud rate for the serial port Figure 12 is an example of the Serial screen If the Autobaud feature is being used it may not be necessary to set the baud rate Figure 12 Serial screen The current baud rate setting is displayed Note HP recommends setting the baud rate to 115200 ...

Page 47: ...is an example of the Network screen Figure 13 Network screen Network Menu options Network Settings changes the hostname Port Configuration changes Ethernet configuration settings Each of these Network Menu options is discussed in the following sections Network Settings To change the hostname enter an alphanumeric entry of one word up to 8 characters in length Then select Submit ...

Page 48: ...Ethernet Configuration dialog box Ethernet configuration settings Ethernet Mode can be set to one of the following options 10Mps Only 100Mps half duplex Only 100Mps full duplex Only 10 100Mps Auto Neg MAC address is the Ethernet physical address of the router Caution If this configuration is incorrectly set processing difficulties may occur Before changing this setting evaluate the need for the ch...

Page 49: ...router is rebooted the HTTP session must be restarted The IP address will be different from the former non DHCP IP address Note To use the DHCP feature a DHCP server must be operational on the Ethernet network If the DHCP feature is used when there is not DHCP server the standard for DHCP requires the router wait thee minutes for a response from a DHCP server before timing out Some DHCP servers al...

Page 50: ...Fabric options Figure 15 is an example of the Active Fabric screen Figure 15 Active Fabric screen Active Fabric settings Number of Controller LUNs default 1 sets the number of controller LUNs reported by the router The number must be in the range of 0 through 4 For information on controller LUN commands see Appendix B Controller LUN Commands ...

Page 51: ...User screen security settings User settings User Name default root is any alphanumeric combination Password default password is any alphanumeric combination The user name and password should be unique and kept confidential HP recommends using a combination of letters and numbers when creating the user name and password Note These security settings affect all user interfaces of the router ...

Page 52: ...e system time and date Figure 17 is an example of the Real Time Clock screen Figure 17 Real Time Clock screen Real Time Clock settings Date Settings sets the month date and year Use a four digit number to represent the year Day of Week sets the day of week Time Settings sets the hours minutes and seconds The system clock is a 24 hour clock ...

Page 53: ...Default screen Current router activities are disrupted while the unit resets the configuration to the factory defaults and saves those options to FLASH memory Caution Resetting the router configuration to the factory defaults will delete custom maps or map changes Note Resetting to factory defaults through VM will not affect Ethernet connectivity User configured values for the IP address and gatew...

Page 54: ...e Ports Menu is used to view and to modify configuration settings of the Fibre Channel port and SCSI buses Figure 19 is an example of the initial Ports Menu Figure 19 Ports menu The initial screen display of the Ports Menu includes summary information about each Fibre Channel port and SCSI bus in the router ...

Page 55: ...bar on the left side of the screen or select the port or bus from the router image at the top of the screen To make changes modify the setting and then click Submit Ports Menu tasks Fibre Channel Port configuration changes Fibre Channel port settings SCSI Bus configuration changes SCSI bus settings Each Ports Menu option is discussed in the following subsections ...

Page 56: ... Ports Menu the Fibre Channel Configuration screen is displayed Figure 20 is an example of the Fibre Channel Configuration screen Figure 20 Fibre Channel Configuration screen Fibre Channel port settings Link Status indicates the port link status Port Name High sets a new value for the World Wide Port Name High Service Mode Restricted Access ...

Page 57: ...in communication may occur Use Hard AL_PA enables or disables Hard AL_PA usage Hard AL_PA Settings displays the AL_PA Lookup Table Use the table to find the node number This unique one byte valid value derived from an Arbitrated Loop Topology defined in ANSI specification FC_AL version 4 5 is used for the Fibre Channel configuration Discovery Mode default Manual Discovery Only determines how the r...

Page 58: ...he need for the change and verify the desired setting HP recommends backing up the router configuration to an external file before making changes to this setting When enabled to enhance performance Buffered Tape Writes return status on consecutive write commands prior to the tape device receiving data Buffered Tape Queue Depth sets the Buffered Tape Queue Depth Select a setting of 0 through 10 fro...

Page 59: ...with some storage devices that require special consideration during setup of the router configuration menus Hi Sup Bit toggles between Set and Clear Force FCP Response Code toggles between Off and On for support of HP specific HBA 223180 B21 and 120186 001 Initiator Bit toggles between Set and Clear When using the router in a router to router configuration this option should be configured to Set A...

Page 60: ...n is displayed Figure 21 is an illustration of the SCSI Bus Configuration screen Figure 21 SCSI Bus Configuration screen SCSI bus configuration settings Primary Initiator ID default 7 must be a unique ID Alternate Initiator ID service mode restricted access default none will be used if the primary ID is taken Must be a unique ID Target ID s adds or removes Target IDs ...

Page 61: ... a power up or reboot before discovering SCSI devices Note HP recommends setting the value to at least 30 seconds to ensure all SCSI devices complete their individual power ups Bus Reset on Boot toggles between Enabled and Disabled When enabled the router will automatically reset SCSI buses during a power up or reboot of the router Internal Termination toggles between Enabled and Disabled Caution ...

Page 62: ...es attached to the router Indexed SCC Custom For more information about mapping modes see Appendix C Addressing Methods and Table Structures For information on changing map entries see Mapping Menu page 65 later in this chapter Override Settings Service mode restricted access To override the settings of a SCSI target select a Target ID icon with the appropriate Target ID number After a specific Ta...

Page 63: ... sets the maximum variation in transfer rate that can be negotiated in megabytes per seconds MB s Ultra SCSI 3 Negotiation enables or disables Ultra SCSI 3 support for the selected Target ID When enabled Ultra SCSI 3 Negotiation helps solve certain compatibility issues in mixed vendor environments where there may be a device that cannot handle automatic negotiation of the bus speed or where there ...

Page 64: ...om the Main Menu the Discovery Menu is used to view Target devices and discover new Target devices Figure 22 is an example of the Discovery page Figure 22 Discovery page To perform a manual discovery 1 Select the Fibre Channel port or SCSI bus from the menu bar or the router image 2 Select Go ...

Page 65: ...p settings of a specific port or bus 1 Select the port or bus from the menu bar on the left side of the screen or from the router image at the top of the screen Specific mapping information is displayed including the name of the port the selected host and the assigned map 2 To make changes to the configuration enter the new value and then select Submit Because some mapping configuration settings a...

Page 66: ...ration of the Fibre Channel mapping screen Figure 23 Initial Mapping screen Mapping screen options Select Host adds a known host To select a previously set up host expand the Select Host drop down box and select the host from the list Edit View Host displays or changes host information Viewing and changing host information is discussed in the following paragraphs Delete Host deletes the current ho...

Page 67: ...is discussed in the following paragraphs Delete Map deletes the current map Note Indexed Auto Assigned and SCC maps cannot be deleted or renamed Fibre Channel Mapping Tasks Configuration tasks for Fibre Channel mapping includes Viewing and Changing Fibre Channel Host Information page 68 Viewing and Changing Fibre Channel Map Information page 69 Each task is discussed in the following paragraphs No...

Page 68: ...of the screen The Fibre Channel Host Name dialog box is displayed Current host information is shown at the top of the dialog box 3 Enter the new settings and then select Modify Fibre Channel Host Name settings Host Name Host ID hexadecimal Port WWN Hi hexadecimal service mode restricted access Port WWN Lo hexadecimal service mode restricted access Node WWN Hi hexadecimal service mode restricted ac...

Page 69: ...hen select the appropriate action button Note Auto Assigned and SCC maps cannot be modified cleared filled or have entries removed Note Map settings are saved to memory when any button within the page is selected Fibre Channel map settings Clear Map clears all entries from the current map Remove Gaps removes any incremental gaps in the sequence of LUNs listed in the table When the system removes g...

Page 70: ...rom the to drop down box Discovered Device Entry adds a discovered device to the map To add a discovered device to the map use the drop down boxes to enter the settings and then click Create Entry in the Discovered Device Entry section of the screen Manual Device Entry creates a map entry for a device that is not yet discovered or installed To add a new device to the map use the drop down boxes to...

Page 71: ...I Host Information To view or change current SCSI host information 1 In the Mapping Menu screen select the desired SCSI bus 2 Click Edit View in the Host section of the screen The SCSI Host Name dialog box is displayed Current host information is shown at the top of the dialog box 3 Enter the new settings and then click Modify Figure 24 is an example of the SCSI Host Name configuration dialog box ...

Page 72: ...information is shown at the top of the dialog box 3 Enter the new settings and then click the appropriate action button Figure 25 is an example of the SCSI Map dialog box Figure 25 SCSI Map Dialog box Note To map Fibre Channel devices to any SCSI initiator on the selected bus a Target ID must be enabled from the SCSI Bus Configuration Menu A Target ID should only be added if there is a SCSI initia...

Page 73: ...he system removes gaps from the table the LUNs are renumbered in sequential order starting with LUN 0 Note Some operating systems require gaps be removed in the mapping table to detect all devices Delete deletes map entries To delete a range of LUNs select the beginning LUN to delete from the from drop down box and select the last LUN to delete from the to drop down box Discovered Device Entry add...

Page 74: ... Statistics Menu is used to display Fibre Channel port and SCSI bus information Figure 26 is an example of the Statistics Menu Figure 26 Statistics menu To view information for a specific port or bus click the component on the menu bar or the router image To refresh the display select Reset SCSI system statistics ...

Page 75: ...ure 27 Utilities menu Utility Menu tasks FTP Utility access opens an FTP session Trace Settings configuration configures trace settings Current Traces display displays current trace information Previous Traces display displays previous trace information Last Assert Traces display displays last assert trace information Clear Current Traces clears current trace information Clear Assert Traces clear ...

Page 76: ...ce 76 Network Storage Router e1200 160 Event Log Settings configures Event Log settings Event Log display displays the Event Log Clear Event Log clears the Event Log Each Utility Menu option is discussed in the following sections ...

Page 77: ...lity screen The FTP utility requires the use of a JAVA applet and prompts for permission to install the applet if needed If the prompt is displayed follow the onscreen instructions to complete the installation The FTP utility then prompts for permission to run the applet Note Internet access is required to verify the signature for the HP FTP applet and to download the JAVA applet plug in for your ...

Page 78: ... The following file types can be downloaded from the router Configuration cfg Traces for the current boot cycle curtrace txt Traces from the previous boot cycle prvtrace txt 4 Click Binary Transfer mode 5 Choose the desired task To download a file click Get To upload a file click Put Note If a valid firmware or configuration file is uploaded to the router an automatic reboot will occur once the fi...

Page 79: ...ce Settings screen is used to configure the trace settings Figure 29 is an example of the Trace Settings screen Figure 29 Trace Settings screen Current Trace settings are displayed To change the settings use the drop down boxes and choose the desired setting After all changes are completed select Submit ...

Page 80: ...el SCSI driver functionality will be monitored and recorded Timing Timer functions will be monitored and recorded AF Active Fabric firmware will be monitored and recorded FCP Driver Fibre Channel Protocol driver functionality will be monitored and recorded FCP Management Fibre Channel Protocol management functionality will be monitored and recorded PS Management Parallel SCSI functionality will be...

Page 81: ...tilities Menu screens show trace information The Current Traces screen shows data since the router was last booted The Previous Traces screen shows data from the last boot cycle The Last Assert Traces screen shows data since the last assertion Figure 30 is an example of the Current Traces screen Figure 30 Current Traces screen ...

Page 82: ... Assert Traces These Utilities Menu screens are used to clear the current trace buffer or the assert trace buffer Current router activities will not be disrupted while the buffer is cleared Figure 31 is an example of the Clear Current Trace Buffer screen Figure 31 Clear Current Trace Buffer screen ...

Page 83: ...xample of the Event Log Filter configuration screen Figure 32 Event Log Settings screen Event Log settings Log All Events Disable Enable Event Logging Log Error Events Log Notify Events Event logging captures the last 215 events and then starts overwriting the log Note To ensure accurate event logging correctly set the clock and date in the Real Time Clock Configuration Menu ...

Page 84: ...er User Interface 84 Network Storage Router e1200 160 Event Log Display The Event Log screen is used to view the Event Log Figure 33 is an example of the Event Log display screen Figure 33 Event Log Display screen ...

Page 85: ...work Storage Router e1200 160 Clear Event Log The Clear Event Log screen is used to clear the Event Log Figure 34 is an example of the Clear Event Log screen Current router activities will not be disrupted Figure 34 Clear Event Log screen ...

Page 86: ... Storage Router e1200 160 Report Menu Accessed from the Main Menu the Report screen displays a consolidated view of all system information including environmental conditions Figure 35 is an example of the Report screen Figure 35 Report screen ...

Page 87: ...re 36 is an example of the Reboot screen When the router is rebooted current router activities will be disrupted All submitted configuration changes will be activated during the boot up process Caution Confirm there is no activity such as a backup in progress before initiating a reboot as router activities will be disrupted Figure 36 Reboot screen ...

Page 88: ...Visual Manager User Interface 88 Network Storage Router e1200 160 ...

Page 89: ...ng the router start up process the Serial Telnet UI displays initial power up messages After the power up process is completed the Main Menu of the UI is displayed Within the router Main Menu several configuration menus and tasks are listed All configuration and management tasks are performed from these menus This chapter is organized using the same structure as the router Main Menu and its associ...

Page 90: ...ice Mapping Trace and Event Settings Configuration Real Time Clock Configuration Active Fabric Configuration Save Configuration Restore Last Saved Configuration Reset and Save Configuration to Factory Defaults System Utilities Menu page 130 System Statistics Event Log Trace Dump Menu page 140 Saving Copies of the Trace Buffers using FTP Reboot Option page 142 Download New Firmware Option page 142 ...

Page 91: ...Serial Telnet User Interface 91 Network Storage Router e1200 160 Serial Telnet Menu Tree Main Menu ...

Page 92: ...ps 1 From the Windows Start Menu open the Command Prompt DOS window 2 At the prompt enter TELNET IP ADDRESS where IP ADDRESS is the IP address of the router 3 Enter the user name and password The default user name is root and the default password is password HP recommends that the user name and password be changed from the default values The Configuration Menu is displayed Serial UI Access To open...

Page 93: ...15200 5 After completing the serial port configuration select OK to start a serial session 6 After the serial session has started press Enter several times to initiate router communication and display the Configuration Menu Table 7 Terminal Configuration Settings BAUD Rate Autobaud 9600 19200 38400 57600 115200 Data Bits 8 Stop Bit 1 Parity None Flow Control XON XOFF ...

Page 94: ...r up Messages When power is applied to the router a series of messages is displayed on the serial terminal or terminal emulation program Figure 37 is an example of these power up messages Figure 37 Power Up messages Note Throughout this chapter XX represents value fields ...

Page 95: ...1 Perform Configuration enters router configuration settings 2 System Utilities displays system statistics and perform diagnostic tests 3 Display Trace and Assertion History displays trace information and clear the trace buffer 4 Reboot reboots the router 5 Download a New Revision of the Firmware replaces the current revision of the router firmware with a different copy of firmware Each Main Menu ...

Page 96: ...iguration changes are made select A Save Configuration to record the changes If the configuration has been modified to meet company specific needs back up the company specific configuration to an external file If necessary these settings can later be restored to the router Configuration Menu options 1 Baud Rate Configuration changes the baud rate on the serial port 2 Ethernet and SNMP SNMP not sup...

Page 97: ...nfiguration reverts to the previous configuration C Reset and Save Configuration to Factory Defaults resets all configuration options to the factory defaults X Return to Main Menu goes back to the previous screen Because the Configuration Menu is the primary menu in the UI each Configuration Menu option is discussed in a separate section Baud Rate Configuration In the Configuration Menu choose 1 B...

Page 98: ...d rate Ethernet Configuration In the Configuration Menu choose 2 Ethernet and SNMP SNMP not supported Configuration to set up the Ethernet network When this option is selected the Ethernet Configuration Menu is displayed Current Ethernet settings are displayed along with available Ethernet configuration options Figure 41 is an illustration of the Ethernet Configuration Menu Figure 41 Ethernet Conf...

Page 99: ... Physical Address changes the Ethernet physical address MAC address Caution If this configuration setting is incorrectly set processing difficulties may occur Before changing this setting evaluate the need for the change and verify the desired setting HP recommends backing up the router configuration to an external file before making changes to this setting The manufacturer always assigns Ethernet...

Page 100: ...n the DHCP server being used contact your Network Administrator for assistance Note To use the DHCP feature a DHCP server must be operational on the Ethernet network If the DHCP feature is used when there is no DHCP server DHCP standards require the router wait three minutes for a response from a DHCP server before timing out 8 Change SNMP Settings is not supported 9 Change Security Settings chang...

Page 101: ...bre Channel Configuration to configure the Fibre Channel port The Fibre Channel Configuration Menu allows the configuration of ALPA settings discovery mode tape backup settings port mode default map and override settings Figure 42 is an illustration of the Fibre Channel Configuration Menu Figure 42 Fibre Channel Configuration menu ...

Page 102: ...ted Loop Topology as defined in ANSI specification FC_AL version 4 5 is used for the Fibre Channel configuration When configuring the Fibre Channel AL_PA the router presents a list of loop addresses along with the corresponding AL_PA The user can select a loop address 4 Change AL_PA Value changes the AL_PA value The AL_PA lookup table is displayed Enter a node number from the table 5 Toggle Discov...

Page 103: ...fault Enabled changes the tape backup mode to either Enabled or Disabled 7 Change Buffered Tape Queue Depth changes the tape backup queue depth Select a value from 0 through 10 8 Toggle Port Mode default N_Port changes the port mode to either Auto Sense or N_Port Auto Sense In this mode the Fibre Channel port tries to negotiate as a loop If it is not successful then the Fibre Channel port negotiat...

Page 104: ...21 and 120186 001 changes the forcing of the FCP response code Options include Off and On 3 Toggle Initiator Bit Setting in PRLI_ACC changes the Initiator bit setting Options include Set and Clear If the router is deployed in a router to router configuration where at least one router appears as target and another as initiator set this option to Set 4 Toggle FC Link Garbage Deletion changes the Fib...

Page 105: ...e tape backup settings and default current map Figure 43 is an illustration of the Parallel SCSI Configuration Menu Figure 43 SCSI Configuration menu Current settings for the selected SCSI bus are displayed Caution If these configuration settings are incorrectly set processing difficulties may occur Before changing these settings evaluate the need for the change and verify the desired setting HP r...

Page 106: ...ote Target IDs must be setup prior to mapping devices on the SCSI bus Note Do not enable Target IDs unless a SCSI initiator on the bus wants to use Fibre Channel devices This type of configuration is known as a Target Mode configuration 2 Enable Disable SCSI Discovery enables or disables the Discovery Mode 3 Enable Disable SCSI Reset on Boot enables or disables automatic bus resets after a reboot ...

Page 107: ...e Negotiation enabled or disabled 3 Toggle Synchronous Negotiation enabled or disabled If enabled the following configuration options are displayed Synchronous Period default 40 is the maximum number of seconds allowed for negotiation Synchronous Offset default 16 is the maximum variation in transfer rate that can be negotiated in MB s 4 Toggle Synchronous Parameter Override enabled or disabled 7 ...

Page 108: ...se 5 Device Mapping to manipulate maps and associate the selected hosts with a particular map Maps are viewed edited and deleted in the Device Mapping Menu Figure 44 is an example of the Device Mapping Configuration Menu Figure 44 Device Mapping Configuration menu Table 8 Device Map Types Map Type System User Generated Fibre Channel or SCSI Auto Assigned System Fibre Channel and SCSI Indexed defau...

Page 109: ...urns to previous menu Command Enter for next port bus to scroll to the next SCSI bus press Enter Because each menu option includes a menu or sample screen display each menu option is discussed in the following separate sections Selecting the Current Map In the Device Mapping Configuration Menu choose 1 Select Current Map to select the current map for each port or bus When this option is selected t...

Page 110: ... current map type the number that corresponds to the desired map Displaying the Current Map In the Device Mapping Configuration Menu choose 2 Display Current Map to view the entries for the current Map The Current Map Display screen is displayed Depending on whether a Fibre Channel map or a SCSI map was selected the screen display will differ Figure 46 and Figure 47 are illustrations of the differ...

Page 111: ...gure 47 SCSI Current Map Display screen Editing the Current Map In the Device Mapping Configuration Menu choose 5 Edit Current Map to edit the current map The Map Edit Menu subscreen is displayed Figure 48 is an illustration of the Map Edit Menu Figure 48 Map Edit menu ...

Page 112: ...the new name at the prompt Note Only user defined map names can be changed Editing the Map Entries of the Current Map To edit the details of the current map in the Map Edit Menu choose 2 Edit Map Entries This editing screen allows the user to navigate up and down the map entries and create or remove entries Device lists are also available to make it easier to identify the device to be mapped Note ...

Page 113: ...Router e1200 160 Figure 49 Edit Map Entries for a Fibre Channel map Figure 50 Edit Map Entries for a SCSI map Edit Map Entries options Next N scrolls down the list of map entries Previous P scrolls up the list of map entries Add A adds new map entries ...

Page 114: ...a Fibre Channel Map To add a new entry to a Fibre Channel map 1 In the Map Edit Entries screen select Add A 2 Enter the desired LUN ID If the selected LUN is already present in the map a prompt is displayed that asks to either confirm the override or enter different address information A device selection list is automatically generated Note Devices cannot be mapped to their native port 3 To select...

Page 115: ...list is automatically generated Note Devices cannot be mapped to their native port Note A target ID must be defined in the SCSI Configuration to add devices 3 In the Device List to add a device to the map enter the number from the Num column If the selected device is already mapped an error message will appear warning about adding a duplicate device Note If a device with LUN is selected all LUNs f...

Page 116: ... must already be defined in the SCSI configuration Creating an Entry for a SCSI Map To pre enter a map entry for devices that are not yet online select Create C Note All essential information about the device must be known A series of questions is displayed The questions will vary based on the Current map protocol Required information includes the Target ID and LUN address protocol port device nam...

Page 117: ...N ID must be entered Note If this device is a duplicate of a device currently present in the device list an error message will be displayed Removing Gaps in the Map To remove any incremental gaps in the sequence of LUNs listed in the table in the Edit Map Entries screen select Remove R As the system removes any gaps from the table the LUNs are renumbered in sequential order starting with LUN 0 ...

Page 118: ...he Current Map To instruct the system to automatically fill in the current map in the Edit Map Entries screen select 4 Fill Map All new devices are added to the end of the current map After this operation is completed the Edit Map Entries Menu is redisplayed Note Devices marked DOWN are not mapped Editing the Host List for the Current Map In the Device Mapping Configuration Menu choose 7 Edit Host...

Page 119: ... Channel maps Figure 55 Host List Display for SCSI maps Host List Edit Display options Next N scrolls down the Host List Previous P scrolls up the Host List Add A adds a new host to the Host List Delete D deletes a host from the Host List Edit E edits host information Exit X returns to the previous menu ...

Page 120: ...creen To scroll up and down the host entries select P or N Selecting a Host To select a host from the list enter the number displayed in the N or the Num column at the left of the screen Adding a Host to the Host List To add a host to the Host List select Add A If the host is an FCP host the Host Name Host ID port WWN and Node WWN for FCP host must be entered WWN values are hexidecimal ...

Page 121: ...tiator ID must be entered Deleting a Host from the Host List To remove a host from the Host List select Delete D After entering the number of the host to delete a confirmation prompt is displayed Editing Host information To change host information select Edit E Current host information is displayed on the screen The system will display a series of prompts allowing changes to be entered Note To ret...

Page 122: ...Serial Telnet User Interface 122 Network Storage Router e1200 160 Figure 57 is an example of editing host information for a Fibre Channel port Figure 57 Editing host information on a Fibre Channel port ...

Page 123: ...f editing host information for a SCSI bus Figure 58 Editing host information for a SCSI bus Displaying the Entire Device List In the Device Mapping Configuration Menu choose 8 Display Device List to view the entire device list for all buses and ports The Entire Device List screen is displayed ...

Page 124: ...t fit on one screen Select N or P to go back and forth between screens displaying more maps Select X to return to the previous menu Trace and Event Settings Configuration In the Configuration Menu choose 5 Trace and Event Settings Configuration to view and change Trace and Event settings When this option is selected the following menu is displayed Figure 60 Utility Settings trace settings menu ...

Page 125: ...ure 62 are illustrations of the two Trace Settings screens Note Trace settings should not be modified in normal operation performance degradation may result 1 To change any of the settings in these screens enter the number that corresponds to the option that needs to be changed The current setting is toggled to either On or Off 2 Repeat Step 2 for each setting that needs to be changed in the page ...

Page 126: ...gs page Note Be sure to set the clock and date in the Real Time Clock Configuration Menu so that event logging is accurate Figure 62 Trace Settings screen continued Configuring Event Settings In the Utility Trace Settings Menu 2 Event Setting Configuration is used to modify event filters The following Event Filter Settings screen is displayed Figure 63 Event Filter settings Note The asterisk in th...

Page 127: ... levels 3 This option forces the currently displayed trace settings to become effective immediately without requiring a reboot or power cycle Note Set the clock and date in the Real Time Clock Configuration Menu so that event logging is accurate Real Time Clock Configuration In the Configuration Menu choose 7 Real time Clock Configuration to change the system time and date Figure 64 is an illustra...

Page 128: ...uration Menu options 1 Change the number of controller LUNs default 1 changes the number of controller LUNs This setting is a number in the range of 0 through 4 For more information on controller LUN commands see Appendix B Controller LUN Commands Save Configuration In the Configuration Menu A Save Configuration is used to save any configuration changes The current configuration state is saved in ...

Page 129: ...on is used to revert to the previous configuration This can be useful when configuration changes have been made and the user wishes to return to the previous configuration Reset and Save Configuration to Factory Defaults In the Configuration Menu choose C Reset and Save Configuration to reset the router configuration to its initial settings factory default ...

Page 130: ... Utility menu System Utility Menu options 1 System Statistics Menu displays a variety of system status information 2 Event Log displays the system Event Log 3 Enter System Diagnostics Mode performs Ethernet SCSI and Fibre Channel connection tests Note This option is reserved for service personnel and is not documented 4 Special Fibre Channel Link States performs special diagnostics This option is ...

Page 131: ...lay Fibre Channel Protocol Status displays Fibre Channel status information 3 Display Parallel SCSI Protocol Status displays SCSI status information Because each option offers a variety of display screens each of these menu options is discussed in the following separate subsections Viewing System Status Information In the System Statistics Menu choose 1 Display System Status to view a variety of s...

Page 132: ...isplay SCSI Protocol Resources displays SCSI protocol information Viewing Fibre Channel Status Information To display Fibre Channel status information in the System Statistics Menu choose 2 Display Fibre Channel Protocol Status The Fibre Channel Status Menu is displayed Figure 69 is an illustration of the Fibre Channel Status Menu Figure 69 Fibre Channel Status menu The Fibre Channel Status Menu l...

Page 133: ...l Driver Resource Status displays Fibre Channel driver information Each menu option and example screen displays are discussed in the following subsections Viewing Fibre Channel Link Information To see link statistics for the Fibre Channel port 1 In the Fibre Channel Status Menu choose Display Fibre Channel Link Status The following page is displayed See Table 9 for a list of term definitions Figur...

Page 134: ...mitted by this port InF_BSYFrames Number of F_BSY frames received by this port InP_RJTFrames Number of P_RJT frames received by this port OutP_RJTFrame Number of P_RJT frames transmitted by this port LinkDowns Number of Link Down conditions detected InABTSs Number of ABTS frames received OutABTSs Number of ABTS frames transmitted LaserFaults Number of laser faults detected SignalLosses Number of t...

Page 135: ...evice Display page is displayed Figure 71 is an illustration of the Fibre Channel Device Display page when it is first displayed Figure 71 Fibre Channel Device Display page 2 To refresh the display select R Refresh Device Display Note In Router to Router R2R configurations only the first device of all the attached devices will be shown To see all of the devices in R2R configurations use Visual Man...

Page 136: ...used only for viewing resource status Figure 72 is an illustration of the FCP Transport Queue page Figure 72 FCP Transport Queues screen Viewing Fibre Channel Driver Status Information To display Fibre Channel Driver Queue information in the Fibre Channel Status Menu select 4 Display Fibre Channel Driver Resource Status The Fibre Channel Driver Queues page is displayed The Fibre Channel Driver Que...

Page 137: ... Display SCSI Statistics displays SCSI statistics 2 Display Attached SCSI Devices displays attached SCSI devices 3 Display SCSI Resource Status displays SCSI resource status Each option is discussed in the following paragraphs Viewing SCSI Statistics To view the SCSI status page in the SCSI Status Menu choose 1 Display SCSI Statistics There are no options in this display screen Viewing Attached SC...

Page 138: ...command for the selected bus 3 Issue boot discovery issues a boot discovery command 4 Display all local devices displays a list of local devices for all buses 5 Display local devices on specified bus displays a list of local devices for the selected bus Viewing SCSI Resource Information To display SCSI resource information in the SCSI Status Menu choose 3 Display SCSI Resource Status The SCSI Reso...

Page 139: ...gure 76 SCSI Resource Display screen Event Log In the System Utilities Menu 2 Event Log is used to view and clear the system Event Log Figure 77 is an illustration of the Event Log Menu Figure 77 Event Log menu Event Log Menu options 1 Display event log displays the Event Log 2 Clear event log deletes all entries from the Event Log ...

Page 140: ...s boot cycle displays previous boot cycle trace history information 3 Display trace from the last assertion failure displays trace history information from the last assertion failure 4 Clear current trace buffer clears the current trace buffer 5 Clear flash assert trace buffer clears the assertion failure trace buffer X Return to previous menu Saving Copies of the Trace Buffers using FTP Using an ...

Page 141: ...router IP address 4 Specify the directory location on the computer or network where the FTP program will store the trace file 5 Enter the user name and password The factory default user name is root and the default password is password 6 Specify Bin mode bin 7 Enter the appropriate command to copy the current or previous trace buffer To copy the current trace buffer get curtrace txt The file will ...

Page 142: ...ware in the router Main Menu A confirmation prompt is displayed 2 Respond to the confirmation prompt 3 Select Transfer Send File in the terminal emulator utility 4 Select the location of the firmware If necessary use Browse to search for the file 5 Select XMODEM as the transfer protocol 6 Press the Send button The firmware will begin downloading to the router When the download process is complete ...

Page 143: ...al Telnet User Interface 143 Network Storage Router e1200 160 Figure 79 is an illustration of the Download Firmware Menu after a new version of the firmware has been loaded Figure 79 Download Firmware menu ...

Page 144: ...Serial Telnet User Interface 144 Network Storage Router e1200 160 ...

Page 145: ... The following tasks can be managed through an FTP interface Access the FTP User Interface UI page 146 Backup and Restore Configuration Settings page 146 Copy Trace Buffers page 149 Upgrade Firmware page 150 Each of these procedures is discussed in this chapter ...

Page 146: ...to specify the external directory location where your FTP utility will store the backup configuration file 3 Enter the user name and password The default user name is root and the default password is password Backup and Restore Configuration Settings The router supports the backup and restore of configuration settings over FTP This allows multiple configuration files to be maintained in a location...

Page 147: ...tion where your FTP utility is to store the backup configuration file 3 Enter the user name and password The default user name is root and the default password is password HP recommends that the user name and password be changed from the default values 4 Specify binary mode bin 5 Specify the filename with the extension cfg using the get command get filename cfg The file will transfer to the user s...

Page 148: ...m the default values 4 Specify binary mode bin 5 Specify the configuration s path and filename with the filename extension cfg using the put command put path filename cfg The file is transferred to the router After the file transfer is complete the router will automatically reboot When the router completes the POST process it will use the restored configuration Note When restoring a configuration ...

Page 149: ...P address is 1 1 1 1 Note You will need to specify the directory location where your FTP utility will store the trace file 3 Enter the user name and password The default user name is root and the default password is password HP recommends that the user name and password be changed from the default values 4 Specify binary mode bin 5 Specify the filename with the extension txt using the get command ...

Page 150: ...fault router IP address is 1 1 1 1 3 Enter the user name and password The default user name is root and the default password is password HP recommends that the user name and password be changed from the default values 4 Specify binary mode bin 5 Specify the path and filename extension dlx of the firmware file to be transferred by using the put command as shown put path filename dlx The firmware fi...

Page 151: ...dvanced troubleshooting techniques verify all connections and review the configuration The following topics are discussed in this chapter LED Indicators page 153 Basic Troubleshooting page 155 Verifying SCSI bus configuration Verifying Fibre Channel Port Connection Verifying SCSI devices in Windows NT Verifying the router configuration Verifying mapping Verifying devices Verifying host configurati...

Page 152: ...Basic Troubleshooting 152 Network Storage Router e1200 160 Introducing HP StorageWorks Library and Tape Tools page 160 Software Features Finding Additional Information Getting Support ...

Page 153: ...ny corresponding Fibre Channel LED activity it may indicate a problem with the SCSI bus configuration Verify the SCSI bus configuration The Ethernet LEDs indicates activity and link status If one of these indicators does not light or stays continuously lit it may indicate a problem with the network connection Verify the network connection The port must be connected to a 10 100BaseT Ethernet networ...

Page 154: ...ooting 154 Network Storage Router e1200 160 7 SCSI bus activity LED on corresponding port 8 SCSI bus activity LED on corresponding port 9 SCSI VHDCI connector 2 Table 10 Router illustration components Item Description ...

Page 155: ...ude Termination Problems with termination can cause intermittent or hard failures A SCSI bus must be terminated on both ends Termination problems are common when both narrow and wide devices are on the same bus Bus Type On an LVD SCSI bus SE and LVD devices can be connected to the same bus However if one SE device is detected during power up communication to all devices will convert to SE mode Dev...

Page 156: ...ble This procedure should cause momentary activity of this indicator as the link reinitializes Additionally verify that the cable type of the router and the attached hub HBA or switch is of corresponding types When using optical media verify that the attached device is using non OFC type optical devices Note By default the Fibre Channel port speed is set to 2 Gb s Changes to the Fibre Channel port...

Page 157: ...el HBA mapping mode or the AL_PA addresses Verifying the Router Configuration If you are in doubt about the configuration or about the location of the error restore the router to the factory default configuration and proceed to configure the unit one step at a time verifying the functionality of the configuration after each change is made Caution Restoring factory defaults overwrites user configur...

Page 158: ...lties addressing target IDs greater than 15 16 and higher To resolve this situation configure the router to use hard addressing and set the AL_PA to a value that the HBA will be able to map with an ID less than 16 Verifying HBA Device Driver Information Review the HBA device driver Readme txt file for configuration specifics An HBA may require a different configuration HBAs typically come with uti...

Page 159: ...tor bit be SET such as in router to router configurations See the Fibre Channel Overrides Menu for more information about changing the initiator bit Table 12 PRLI Item Value PRLI Command Code 0x20 Page Length 0x10 Payload Length 0x10 Type Code 0x8 Type Code Extension 0x0 OPA 0x0 RPA 0x0 IPE 0x1 Response Code 0x1 Originator Process Associator 0x0 Responder Process Associator 0x0 Initiator Function ...

Page 160: ...m periodically with the latest device firmware L TT is available for download at no cost from the HP website at www hp com support tapetools Software Features L TT offers the following features Installation Check L TT guides the user through a basic installation check of your product The software assists the user in choosing an appropriate HBA and SCSI ID s ensuring that the device is detected by ...

Page 161: ...information for troubleshooting the problem As an alternative to phone support users can E mail the support ticket to a support center for assistance This information streamlines the support process and enables the support staff to better serve the user if a support call is made later Device Analysis When you generate a support ticket for a device L TT performs a Device Analysis test on the device...

Page 162: ...pect a response within 24 hours usually sooner during a normal business week Use this address to obtain support for L TT to report bugs to report any issues with the L TT Website or to provide enhancement suggestions HP appreciates feedback on how to make improvements for future versions of L TT Note This address is intended to provide support for L TT software This address is NOT for assistance i...

Page 163: ...163 Network Storage Router e1200 160 A Serial and Ethernet Pin Assignments AF This appendix provides details for RJ 11 Serial Pin Assignments page 164 RJ 45 Ethernet Cable Pin Assignments page 165 ...

Page 164: ... Serial pin assignments The pin definitions listed in Table 13 correspond to the pin assignments in Figure 81 Note To connect the router to a host system use a RS 232 null modem cable Table 13 RJ 11 Serial Pin Assignments Item Description 1 No connection 2 Serial common ground 3 Transmit data 4 Receive data 5 CTS clear to send 6 RTS request to send Fibre Channel LVD SE SCSl 0 1 Ethernet Serial Pwr...

Page 165: ...e pin definitions listed in Table 14 correspond to the pins assignments in Figure 82 The router Ethernet connection supports the IEEE specifications for 10BASE T and 100BASE TX Ethernet standards Table 14 RJ 45 Ethernet Pin Assignments Item Description 1 Transmit Out 2 Transmit Out 3 Receive in 4 No Connection 5 No Connection 6 Receive in 7 No Connection 8 No Connection Fibre Channel LVD SE SCSl 0...

Page 166: ...Serial and Ethernet Pin Assignments 166 Network Storage Router e1200 160 ...

Page 167: ...nd in the SCSI 3 standard available from the American National Standards Institute ANSI This Appendix explains general Controller LUN commands To first determine which router LUNs are controller LUNs and which are device LUNs the host software must use the Inquiry general command Controller LUNs are addressable in all addressing modes In SCC mode there is one controller LUN In Auto Assigned and In...

Page 168: ...e Report LUNs command returns a list of LUNs that can receive commands The format of the Report LUNs command is shown in Table 15 Table 15 Format of Report LUNs Command Bit Byte 7 6 5 4 3 2 1 0 0 Operation Code Example 0xA0 1 Reserved 2 Reserved 3 Reserved 4 Reserved 5 Reserved 6 Most Significant Byte MSB 7 Allocation Length 8 9 Least Significant Byte LSB 10 Reserved 11 Control Byte ...

Page 169: ...end of the list Controller LUN Inquiries report peripheral device types as 0x0c Inquiry Command The format of the Inquiry Command is shown in Table 17 Table 16 Report LUNs Data Bit Byte 7 6 5 4 3 2 1 0 0 Most Significant Byte MSB 1 LUNs Length List 2 3 Least Significant Byte LSB 4 Reserved 5 Reserved 6 Reserved 7 Reserved Table 17 Format of LUN Inquiry Command Bit Byte 7 6 5 4 3 2 1 0 0 Operation ...

Page 170: ...19 Table 18 Format of EVPD Page 0X80 Bit Byte 7 6 5 4 3 2 1 0 0 Device Type Example 0x0c 1 Page Code 80h 3 Reserved 4 Page Length 5 Serial Number Table 19 LUN Inquiry Data Item Value Peripheral Qualifier 0x00 Peripheral Device Type 0x0C Indicates Router Router function RMB 0x00 Device Type Qualifier 0x00 ISO Version 0x00 AENC 0x00 TrmIOP 0x00 Response Data Format 0x02 SCSI 2 Inquiry Data Format Ad...

Page 171: ...nly reply to a SCSI Inquiry using 8 byte LUN field of 0x00 Note The Revision Level comes from the last four characters of the build string which appears in the headings for most menu screens Vendor ID HP Product ID router Revision Level XXXXXX Table 19 LUN Inquiry Data Item Value ...

Page 172: ...Controller LUN Commands 172 Network Storage Router e1200 160 ...

Page 173: ...dressing of a specific SCSI device is represented by the BUS TARGET LUN triplet When a Fibre Channel Initiator initializes on a loop the host must first determine what devices exist on the loop Device discovery is performed and an FCP target device list is built Each device is queried for FCP LUNs the LUNs are the actual devices that the operating system will address The addressing used is the SCC...

Page 174: ...cific N 1 Address Method Specific Table 21 Address Method Definitions Code Description 00 Peripheral Device Addressing Method 01 Volume Set Addressing Method 10 Logical Unit Addressing Method 11 Reserved Table 22 SCSI Logical Unit Addressing Bit Byte 7 6 5 4 3 2 1 0 N 1 0 Target Table 23 Peripheral Device Addressing Bit Byte 7 6 5 4 3 2 1 0 N 0 0 Bus N 1 Target LUN ...

Page 175: ...7 0xCB 3 0x08 24 0x33 45 0x55 66 0x79 87 0xAA 108 0xCC 4 0x0F 25 0x34 46 0x56 67 0x7A 88 0xAB 109 0xCD 5 0x10 26 0x35 47 0x59 68 0x7C 89 0xAC 110 0xCE 6 0x17 27 0x36 48 0x5A 69 0x80 90 0xAD 111 0xD1 7 0x18 28 0x39 49 0x5C 70 0x81 91 0xAE 112 0xD2 8 0x1B 29 0x3A 50 0x63 71 0x82 92 0xB1 113 0xD3 9 0x1D 30 0x3C 51 0x65 72 0x84 93 0xB2 114 0xD4 10 0x1E 31 0x43 52 0x66 73 0x88 94 0xB3 115 0xD5 11 0x1F ...

Page 176: ...ill use the Logical Unit Addressing method The host can perform discovery by either progressing through the BUS TARGET LUN values as would a standard SCSI driver or by issuing a Report LUNs command This command is sent to the router using the Peripheral Device Addressing method The router returns a table indicating the attached devices The host can then perform actions on these devices directly wi...

Page 177: ...le to address the router as a controller unit directly The maximum size of the table is equal to the number of buses multiplied by the number of targets per bus less one Initiator ID per bus multiplied by the number of LUNs per target The index table can be manually edited A method is also provided to perform SCSI device discovery and fill the index table See Table 25 for the Indexed addressing ta...

Page 178: ...Addressing Methods and Table Structures 178 Network Storage Router e1200 160 ...

Page 179: ... intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additiona...

Page 180: ...e FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular i...

Page 181: ...ot cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this FCC declaration contact us by mail or telephone Hewlett Packard Company Network Storage Solutions Automation Business Segment Regulatory Engineering 825 14th Street S W Bldg E MS E200 Loveland CO 80537 970 898 1738 To identify ...

Page 182: ...ns Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada European Union Notice Products with the CE Marking comply with both the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms the equ...

Page 183: ...Regulatory Compliance Notices 183 Network Storage Router e1200 160 Japanese Notice ...

Page 184: ...nance Laser Safety Warnings WARNING To reduce the risk of exposure to hazardous radiation Do not try to open the laser device enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein Allow only HP authorized service technicians to repair the laser device Compliance with CDRH Regula...

Page 185: ...ds including IEC 825 Laser Product Label A label is located on the surface of the HP supplied laser device Laser Information Table 26 Laser Information Feature Description Laser type Semiconductor GaAIAs Wave length 780 nm 35 nm Divergence angle 53 5 degrees 0 5 degrees Output power Less than 0 2 mW or 10 869 W m 2 sr 1 Polarization Circular 0 25 Numerical aperture 0 45 inches 0 04 inches ...

Page 186: ...Regulatory Compliance Notices 186 Network Storage Router e1200 160 ...

Page 187: ... This type of damage may reduce the life expectancy of the device To prevent electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid to...

Page 188: ... in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment...

Page 189: ...ial Telnet UI 107 Visual Manager UI 61 bus reset on boot overview of 29 Serial Telnet UI 106 Visual Manager UI 61 C Center for Devices and Radiological Health See CDRH clock configuration Serial Telnet UI 127 Visual Manager UI 52 configuration settings backing up 147 common 29 restoring 148 troubleshooting 157 configurations Fibre Channel to SCSI illustrated 20 controller LUN commands general comm...

Page 190: ...guration default settings 26 Serial Telnet UI 99 Visual Manager UI 48 Ethernet port LED indicators 19 location of 19 event log clearing Serial Telnet UI 139 Visual Manager UI 85 configuration of Serial Telnet UI 127 Visual Manager UI 83 viewing Serial Telnet UI 139 Visual Manager UI 84 external features overview 18 F factory settings resetting Serial Telnet UI 129 Visual Manager UI 53 FCC notices ...

Page 191: ...al Telnet UI 103 Visual Manager UI 57 port name Serial Telnet UI 102 Visual Manager UI 56 Fibre Channel to SCSI configurations illustrated 20 firmware versions upgrading FTP UI 150 Serial Telnet UI 142 FTP UI accessing 146 Visual Manager UI 77 configuration backing up 147 configuration restoring 148 firmware upgrading 150 overview of the UI 28 tasks 145 trace buffers copying 149 functional overvie...

Page 192: ... Tape Tools Additional information 162 Library and Tape Tools Getting support 162 Library and Tape Tools Key features 160 Library and Tape Tools Software features 160 link status Fibre Channel Serial Telnet UI 133 Visual Manager UI 56 LUN management overview 31 M mapping tasks Fibre Channel adding entries Serial Telnet UI 114 Visual Manager 70 changing the name of the host Visual Manager 68 cleari...

Page 193: ...elnet UI 115 Visual Manager UI 73 clearing entries Visual Manager UI 73 creating entries Serial Telnet UI 116 Visual Manager UI 73 default current map Serial Telnet UI 107 Visual Manager UI 62 deleting entries Serial Telnet UI 118 Visual Manager UI 73 filling entries Serial Telnet UI 118 Visual Manager UI 73 removing gaps in Serial Telnet UI 117 Visual Manager UI 73 viewing and changing 108 Visual...

Page 194: ...oring the configuration FTP UI 148 RJ 45 Ethernet pin assignments 165 RJ 45 Ethernet pin layout 165 RJ 45 Ethernet pin layout illustrated 165 router illustrated 18 153 S SCC addressing described 176 SCC maps defined 32 SCSI bus buffered tape writes Serial Telnet UI 107 Visual Manager UI 61 bus reset on boot Serial Telnet UI 106 Visual Manager UI 61 configuration of Serial Telnet UI 105 Visual Mana...

Page 195: ...net mode 99 I P address 99 I P gateway 99 MAC address 99 subnet mask 99 event filter setting options listed 127 event log clearing 139 configuration of 126 viewing 139 event settings configuration of 126 factory settings resetting 129 Fibre Channel devices viewing 135 Fibre Channel driver status information viewing 136 Fibre Channel link information viewing 133 Fibre Channel port buffered tape wri...

Page 196: ... described 140 trace settings configuring 125 Serial Telnet UI Active Fabric Configuration Menu illustrated 128 Serial Telnet UI adding a host to the host list FCP host illustrated 121 Serial Telnet UI Baud Rate Configuration screen illustrated 97 Serial Telnet UI Configuration Menu illustrated 96 Serial Telnet UI creating an entry for a SCSI map illustrated 117 Serial Telnet UI creating an map en...

Page 197: ...tinued illustrated 126 settings common configuration 29 standby power button location of 19 statistics information viewing Serial Telnet UI 131 Visual Manager UI 74 subnet mask Serial Telnet UI 99 Visual Manager UI 49 symbols in text 12 symbols on equipment 12 T tables peripheral device addressing 174 SCSI addressing sequence 174 SCSI logical unit addressing 174 target override settings Serial Tel...

Page 198: ...er SCSI bus configuration screen illustrated 60 Visual Manager SCSI Host Name dialog box illustrated 71 Visual Manager SCSI Map dialog box illustrated 72 Visual Manager Serial screen illustrated 46 Visual Manager Statistics menu illustrated 74 Visual Manager System Menu illustrated 44 Visual Manager Trace Settings screen illustrated 79 Visual Manager UI accessing 38 Active Fabric configuration 50 ...

Page 199: ...s listed 47 overview of the UI 27 reboot option 87 report options 86 resetting to factory settings 53 SCSI buffered tape writes 61 bus reset on boot 61 configuration of 60 default map 62 discovery mode 61 initiator IDs 60 internal termination 61 override settings 62 settings 60 Target IDs 60 SCSI hosts viewing and changing 71 serial configuration 46 statistics information viewing 74 System Menu 44...

Page 200: ...Index 200 Network Storage Router e1200 160 ...

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