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HP ProLiant DL388e User Manual Download Page 140

 

Index  140 

server specifications   124 

server warnings and cautions   29 
shipping carton contents   31 

site requirements   27 

software   109 

space requirements   27 
specifications, server   120, 124 

static electricity   119 

storage controller   47 

system board battery   117 
system board components   12 

system components   7 

system configuration settings   108 

system maintenance switch   13 

T

 

Taiwan battery recycling notice   118 
technical support   125 

telephone numbers   125 

temperature requirements   27 

TPM (Trusted Platform Module)   76, 77, 78, 79 
troubleshooting   110 

troubleshooting, firmware upgrade utility   110 

U

 

updating the system ROM   108 

USB support   107 
utilities   98, 106 

V

 

ventilation   26 

Version Control   109 

W

 

warnings   30 
website, HP   125 

 

Summary of Contents for ProLiant DL388e

Page 1: ...or the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 690514 001 July 2012 Edition 1 ...

Page 2: ...ess warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license...

Page 3: ...ove the security bezel optional 21 Remove the access panel 21 Install the access panel 21 Remove the air baffle 22 Install the air baffle 22 Remove the PCI riser cages 23 Install the PCI riser cages 24 Setup 26 Optional installation services 26 Rack planning resources 26 Optimum environment 26 Space and airflow requirements 27 Temperature requirements 27 Power requirements 28 Electrical grounding ...

Page 4: ... system 55 Memory options 57 HP SmartMemory 58 DIMM identification 59 Single rank and dual rank DIMMs 59 Memory subsystem architecture 60 Memory protection modes 60 Memory population guidelines 61 Installing a DIMM 63 Processor option 64 Expansion board option 70 Graphics card power cable option 72 HP Trusted Platform Module option 76 Installing the Trusted Platform Module board 77 Retaining the r...

Page 5: ...and Virtualization Software Support for ProLiant Servers 109 Change control and proactive notification 109 Troubleshooting 110 Troubleshooting resources 110 System battery replacement 111 Regulatory compliance notices 113 Regulatory compliance identification numbers 113 Federal Communications Commission notice 113 FCC rating label 113 FCC Notice Class A Equipment 113 FCC Notice Class B Equipment 1...

Page 6: ...ency 121 HP 460 W CS HE power supply 94 efficiency 121 HP 750 W CS power supply 92 efficiency 121 HP 750 W CS HE power supply 94 efficiency 122 HP 750 W DC CS HE power supply 94 efficiency 122 HP 1200 W CS HE power supply 94 efficiency 123 Hot plug power supply calculations 124 Support and other resources 125 Before you contact HP 125 HP contact information 125 Customer Self Repair 125 Acronyms an...

Page 7: ...ts 8 bay SFF drive model Item Description 1 Video connector 2 Optical drive optional 3 SFF drives 4 Serial label pull tab 5 USB connectors 8 bay LFF drive model Item Description 1 Video connector 2 Optical drive optional 3 LFF drives 4 USB connectors 5 Serial label pull tab ...

Page 8: ...een Linked to network Flashing green Network activity Off No network link 2 Health LED Green Normal system on Flashing amber System health is degraded Flashing red System health is critical Off Normal system off 3 Power on Standby button and system power LED Green Normal system on Flashing green Waiting for power Amber System in standby but power still applied Off Power cord not attached or power ...

Page 9: ...1 PCIe3 x8 4 1 Riser board with SAS support Slot 1 PCIe3 x16 8 4 1 2 Slot 2 PCIe3 x16 8 4 1 3 Only for riser board without SAS support Slot 3 PCIe3 x8 8 4 1 4 Slot 4 PCIe2 x8 4 1 5 LFF drive blank 6 Power supply 1 7 Power supply 2 optional 8 NIC connectors 4 1 9 Torx tool 10 Serial connector 11 Video connector 12 USB connectors 13 iLO 4 connector Rear panel with the secondary PCI riser cage and 2 ...

Page 10: ...onnectors 4 1 12 Torx tool 13 Serial connector 14 Video connector 15 USB connectors 16 iLO 4 connector Rear panel with the 2 LFF rear drive option Item Description 1 Riser board without SAS support Slot 1 PCIe3 x8 4 1 Riser board with SAS support Slot 1 PCIe3 x16 8 4 1 2 Slot 2 PCIe3 x16 8 4 1 3 Only for riser board without SAS support Slot 3 PCIe3 x8 8 4 1 4 Slot 4 PCIe2 x8 4 1 5 Rear LFF drive 1...

Page 11: ...pply failed Power supply is in standby mode Power supply exceeded current limit PCIe riser board slot definitions Slot number Riser board option Type Length Height Connector link width Negotiable link width 1 Riser board without SAS support PCIe3 Full Full x8 x4 Riser board with SAS support PCIe3 Full Full x16 x8 2 Riser board options with and without SAS support PCIe3 Half Full x16 x8 3 Riser boa...

Page 12: ... SATA drive connector 6 System battery 7 SATA optical storage drivel connector 8 Front panel connectors 9 Primary GPU power connector 10 Not applicable 11 Fan connector 6 12 Fan connector 5 13 Fan connector 4 14 Not applicable 15 Internal USB connector 16 Fan connector 3 17 Fan connector 2 18 Fan connector 1 19 Processor 2 DIMM slots 20 Processor socket 2 ...

Page 13: ...ader 31 System maintenance switch DIMM slot locations DIMM slots are numbered sequentially 1 through 6 for each processor The supported AMP modes use the letter assignments for population guidelines System maintenance switch Switch Default Function 1 Off Off No function On iLO security is disabled 2 Off Off System configuration can be changed On System configuration is locked 5 Off Off Power on pa...

Page 14: ...mation that supports root cause analysis Systems running Microsoft Windows experience a blue screen trap when the OS crashes When this happens Microsoft recommends that system administrators perform an NMI event by temporarily shorting the NMI header with a jumper The NMI event enables a hung system to become responsive again For additional information see the HP website http h20000 www2 hp com bc...

Page 15: ...g or performing a RAID migration stripe size migration capacity expansion or logical drive extension or is erasing Flashing amber green The drive is a member of one or more logical drives and predicts the drive will fail Flashing amber The drive is not configured and predicts the drive will fail Solid amber The drive has failed Off The drive is not configured by a RAID controller IMPORTANT When th...

Page 16: ...he module is not powered Off Flashing 0 5 Hz Flashing 0 5 Hz The cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Off Flashing 1 Hz Flashing 1 Hz The cache module is powering up and the capacitor pack is charging Off Off Flashing 1 Hz The cache module is idle and the capacitor pack is charging Off Off On The cache module is idle a...

Page 17: ...dition exists Flashing 2 Hz Flashing 2 Hz Off The capacitor pack is not attached Flashing 2 Hz Flashing 2 Hz On The capacitor has been charging for 10 minutes but has not reached sufficient charge to perform a full backup On On Off The current backup is complete but power fluctuations occurred during the backup On On On The cache module microcontroller has failed Fan locations T 10 T 15 Torx screw...

Page 18: ...until AC DC power is removed IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 ...

Page 19: ... from the power source b Disconnect each power cord from the server 3 Disconnect all peripheral cables WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack T...

Page 20: ... installed higher than chest level Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails IMPORTANT The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used If using a ball bearing rail system you can perform most installations and m...

Page 21: ...roper airflow and improper cooling that can lead to thermal damage 1 Power down the server on page 18 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 18 o Remove the server from the rack on page 20 4 Open the latch slide the access panel to the rear of the chassis ...

Page 22: ... of time the access panel is open 1 Power down the server on page 18 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 18 o Remove the server from the rack on page 20 4 Remove the access panel on page 21 5 Remove the air baffle Install the air baffle CAUTION For prop...

Page 23: ...rds before removing or installing the PCI riser cage 1 Power down the server on page 18 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 18 o Remove the server from the rack on page 20 4 Remove the access panel on page 21 5 Disconnect all cables connected to any exi...

Page 24: ...damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the PCI riser cage 1 Align the riser boards with the corresponding connectors on the system board and then press down the PCI riser cage 2 Push down the release tabs and then rotate them 180 clockwise ...

Page 25: ...e PN 688037 001 is optional in a dual processor configuration If the rear SFF drive cage option is not installed install the rear SFF drive cage blank 3 Install the access panel on page 21 4 Install the server into the rack Installing the server into the rack on page 31 5 Power up the server on page 18 ...

Page 26: ...re Hardware support o 6 Hour Call to Repair o 4 Hour 24x7 Same Day o 4 Hour Same Business Day Software support o Microsoft o Linux o HP ProLiant Essentials HP SIM and RDP o VMWare Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 Startup and implementation services for both hardware and software For more information on HP Care Pack Services...

Page 27: ...0 series racks provide proper server cooling from flow through perforations in the front and rear doors that provide 64 open area for ventilation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 327281 B21 for 42U rack PN 157847 B21 for 22U rack to provide proper front to back airflow and cooling CAUTION If a third party rack is used observe the fol...

Page 28: ... Do not use common power outlet strips for this equipment Provide a separate electrical circuit for the server For more information on the hot plug power supply and calculators to determine server power consumption in various system configurations refer to the HP Enterprise Configurator website http h30099 www3 hp com configurator Electrical grounding requirements The server must be grounded prope...

Page 29: ...ectrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected This equipment should be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor and also the point of earthing o...

Page 30: ...s the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Rack warnings WARNING To reduce the risk of personal injury or damag...

Page 31: ...nformation see the option documentation For server specific information see Hardware options installation on page 34 Installing the server into the rack To install the server into a rack with square round or threaded holes refer to the instructions that ship with the rack hardware kit If you are installing the server into a telco rack order the appropriate option kit at the RackSolutions com websi...

Page 32: ...s connectors into RJ 45 connectors 3 Connect the power cord to the server 4 Using the strain relief clip from the server hardware kit secure the power cord 5 Connect the power cord to the power source WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a groun...

Page 33: ...that contains Intelligent Provisioning for embedded deployment updating and provisioning capabilities Intelligent Provisioning can configure the server and install an operating system eliminating the need for SmartStart CDs and Smart Update Firmware DVDs To install an operating system on the server with Intelligent Provisioning local or remote a Connect the Ethernet cable and then power on the ser...

Page 34: ...To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Security bezel option The security bezel helps prevent unauthorized physical access to the front panel components Install the security bezel and then lock it with the key provided with the kit Drive options The embedded storage contr...

Page 35: ...ce Start from the drive bay with the lowest device number When drives are grouped together into the same drive array they must be of the same capacity to provide the greatest storage space efficiency Installing a hot plug drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1...

Page 36: ...option is installed the optical drive is disabled Installing a 2 LFF rear drive cage option 1 Power down the server on page 18 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 18 o Remove the server from the rack on page 20 4 Remove the access panel on page 21 5 Rem...

Page 37: ...ions installation 37 6 Release the drive power cable from the power supply unit air baffle latches 7 Install the rear LFF drive cage Ensure the cage latch is secured in place before tightening the drive cage screws ...

Page 38: ...onnect the drive power cable to the rear drive cage 9 Connect the shorter SATA and sideband signal cables to the system board a Remove the primary PCI riser cage b Connect the sideband signal cable from rear drive cage to the system board ...

Page 39: ...g and thermal damage do not operate the server unless all bays are populated with either a component or a blank 12 Install the access panel on page 21 13 Install the server into the rack Installing the server into the rack on page 31 14 Power up the server on page 18 Installing a 2 SFF rear drive cage option 1 Power down the server on page 18 2 Remove all power a Disconnect each power cord from th...

Page 40: ...Hardware options installation 40 5 Remove the rear LFF drive cage blank 6 Release the drive power cable from the power supply unit air baffle latches ...

Page 41: ...Hardware options installation 41 7 Install the rear SFF drive cage 8 Connect the drive power cable to the rear SFF drive cage 9 Connect the shorter SATA and sideband signal cables to the system board ...

Page 42: ...ry PCI riser cage b Connect the sideband signal cable from the rear drive cage to the system board c Connect the SATA cable to the rear drive cage secure the cable in the cable clip and then connect the cable to the system board d Install the primary PCI riser cage ...

Page 43: ...all the server into the rack Installing the server into the rack on page 31 15 Power up the server on page 18 Drive cable options Two port SATA cable When the two port SATA cable option is installed in the 8 bay drive cage the server supports the 6 drive SATA configuration In this configuration drive bays 1 through 6 are populated while drive bays 7 and 8 contain drive blanks To connect the cable ...

Page 44: ... cable to the SATA storage and optical drive connectors d Route the cable along the side of the system board towards the front chassis and then connect the cable to the drive backplane o LFF drive o SFF drive 8 Connect the rest of the drive cables required in this drive configuration For more information see Storage cabling on page 82 9 Install the PCI riser cages on page 24 10 Install the air baf...

Page 45: ...ach power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 18 o Remove the server from the rack on page 20 4 Remove the access panel on page 21 5 Remove the air baffle on page 22 6 Install the storage controller Storage controller installation guidelines on page 47 7 Connect the Smart Array cables to the sto...

Page 46: ...e on the HP website http www hp com support DSA_RAID_UG_en To configure arrays see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website http www hp com support CASAC_RG_en Upgrade options exist for the integrated array controller For a list of supported options see the QuickSpecs on the HP website http www hp com support The server supports FBWC FBWC consists of a...

Page 47: ...nternal circuitry automatically recharges the capacitors and enables the capacitor pack This process might take up to 4 hours During this time the cache module functions properly but without the performance advantage of the capacitor pack Storage controller installation guidelines Install the storage controller option in slots 1 3 of the primary PCI riser cage Do not install a storage controller o...

Page 48: ...ove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 18 o Remove the server from the rack on page 20 4 Remove the access panel on page 21 5 Do one of the following o If you are installing the cache module on the system board or in a storage controller installed in the primar...

Page 49: ...the cache module 7 Do one of the following o Install the cache module on the system board System board components on page 12 o Install the cache module in a storage controller that supports cache module installation 8 Route the capacitor pack cable toward the front chassis ...

Page 50: ...l on page 21 12 Install the server into the rack Installing the server into the rack on page 31 13 Power up the server on page 18 Optical drive option To install the component 1 Power down the server on page 18 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 18 o R...

Page 51: ...ove the optical drive blank 6 Remove the air baffle on page 22 7 Remove the primary PCI riser cage Remove the PCI riser cages on page 23 8 Slide the optical drive into the drive bay 9 Connect the optical drive cable to the rear of the drive ...

Page 52: ...age 22 13 Install the access panel on page 21 14 Install the server into the rack Installing the server into the rack on page 31 15 Power up the server on page 18 Hot plug fan module option To provide sufficient airflow to the system if a primary fan fails the server supports redundant fans If one fan fails the system continues to operate without redundancy This condition is indicated by a flashin...

Page 53: ... has all feature bays populated with the required component or blank and the access panel is installed within 60 seconds of being serviced 1 Pull down the quick release levers on each side of the server WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack 2 Extend the server on the rack rails unt...

Page 54: ...Hardware options installation 54 o Remove the fan blank in a nonredundant configuration o Remove the defective fan in a failed redundant fan configuration ...

Page 55: ... from a nonredundant to a redundant fan mode reboot the server Installing the hot plug fan module if the server is installed in a friction rail system 1 Power down the server on page 18 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Remove the server from the rack on page 20 4 Remove the access panel on page 21 5 Do one of the f...

Page 56: ...Hardware options installation 56 o Remove the fan blank in a nonredundant configuration o Remove the defective fan in a failed redundant configuration ...

Page 57: ...and relatively low power consumption but are limited in capacity RDIMMs offer larger capacities than UDIMMs and include address parity protection LRDIMMs support higher densities than single rank and dual rank RDIMMs This support enables you to install more high capacity DIMMs resulting in higher system capacities and higher bandwidth All types are referred to as DIMMs when the information applies...

Page 58: ...MT s LRDIMM enables 2 DPC HP SmartMemory supports up to 2 DPC at 1333 MT s at 1 35 V Third party memory supports only 1 5 V HP SmartMemory HP SmartMemory introduced for Gen8 servers authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is performance tuned for HP ProLian...

Page 59: ... s 8500 1066 MT s 6 DIMM type R RDIMM registered E UDIMM unbuffered with ECC L LRDIMM load reduced For the latest supported memory information see the QuickSpecs on the HP website http www hp com Single rank and dual rank DIMMs DIMM configuration requirements are based on these classifications Single rank DIMM One set of memory chips that is accessed while writing to or reading from the memory Dua...

Page 60: ...ng an uncorrectable memory error which results in system downtime to be removed from operation The server also can operate in independent channel mode or combined channel mode Lockstep Memory mode When running in Lockstep Memory mode you gain reliability in one of two ways If running with UDIMMs built with x8 DRAM devices the system can survive a complete DRAM failure SDDC In independent channel m...

Page 61: ...vides protection against multibit memory errors that occur on the same DRAM device Lockstep memory mode can correct any single DRAM device failure on x4 and x8 DIMM types The DIMMs in each channel must have identical HP part numbers Lockstep memory mode uses channel 1 and channel 2 Channel 3 is not populated Because channel 3 cannot be populated when using Lockstep memory mode the maximum memory c...

Page 62: ...ckstep memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines Always install DIMMs in channels 1 and 2 for each installed processor Do not install DIMMs in channel 3 for any processor DIMM configuration on channel 1 and channel 2 of a processor must be identical In multiprocessor configurations each processor must have a valid Lockstep Memor...

Page 63: ...ct each power cord from the server 3 Do one of the following o Extend the server from the rack on page 18 o Remove the server from the rack on page 20 4 Remove the access panel on page 21 5 Remove the air baffle on page 22 6 Open the DIMM slot latches 7 Install the DIMM 8 Install the air baffle on page 22 9 Install the access panel on page 21 10 Install the server into the rack Installing the serv...

Page 64: ...ble server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number IMPORTANT If installing a processor with a faster speed update the system ROM before installing the processor IMPORTANT Processor socket 1 must be populated at all times or the server does not function In a multiprocessor configuration to optimize system performance HP...

Page 65: ...are options installation 65 5 Remove the air baffle on page 22 6 Remove the heatsink blank CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board ...

Page 66: ...installation 66 7 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket 8 Remove the clear processor socket cover Retain the processor socket cover for future use ...

Page 67: ... VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 10 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket CAUTION Do not press down on the processor Pressing down on the processor...

Page 68: ...ver Press only in the area indicated on the processor retaining bracket 12 Remove the thermal interface protective cover from the heatsink 13 Install the heatsink a Position the heatsink using the guide pin on the processor back plate b Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws ...

Page 69: ...lation by completely tightening the screws in the same sequence 14 Install the fans based on the fan population guidelines Fan population guidelines on page 53 15 Remove the fan blanks if necessary 16 Install the fan included in the processor option kit ...

Page 70: ...own the server and disconnect all power cords before removing or installing the PCI riser cage CAUTION To prevent improper cooling and thermal damage do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed To install the component 1 Power down the server on page 18 2 Remove all power a Disconnect each power cord from the power source...

Page 71: ...Determine which expansion slot is compatible with the new option and then remove the cover opposite that slot Primary PCI riser cage Secondary PCI riser cage b Install the expansion board into the riser board slot Primary PCI riser cage ...

Page 72: ...d installation Graphics card installation is only supported in the 8 drive cage models Before installing a high power graphics card in the server be sure that the power supplies support the installation of the card Because of the high power requirements for the card a 750 W or higher power supply might be required For more information see the HP website http h30099 www3 hp com configurator For mor...

Page 73: ...the primary PCI riser cage o Remove the secondary PCI riser cage 7 Install the graphics card For more information see the documentation that ships with the graphics card option 8 If you are installing a dual rank graphics card install the graphics card retaining bracket ...

Page 74: ...tion 74 o Graphics card retaining bracket in the primary PCI riser cage o Graphics card retaining bracket in the secondary PCI riser cage 9 Connect the graphics card power cable to the graphics card o Single rank graphics card ...

Page 75: ... Dual rank graphics card 10 Install the PCI riser cage Install the PCI riser cages on page 24 11 Connect the graphics card power cable to the system board System board components on page 12 o Graphics card in the primary PCI riser cage ...

Page 76: ...e http www hp com go ilomgmtengine docs TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When instal...

Page 77: ...emove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 Power down the server...

Page 78: ...e server into the rack Installing the server into the rack on page 31 11 Power up the server on page 18 Retaining the recovery key password The recovery key password is generated during BitLocker setup and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker dete...

Page 79: ...settings For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet microsoft com en us library cc732774 aspx Redundant hot plug power supply option Power redundancy requires the presence of two...

Page 80: ...ss the power supply bays 2 Remove the EMI shield from the power supply bay 2 3 Remove the protective cover from the connector pins on the power supply WARNING To reduce the risk of electric shock or damage to the equipment do not connect the power cord to the power supply until the power supply is installed ...

Page 81: ...l it clicks 5 Connect the power cord to the power supply 6 Use the strain relief clip from the server hardware kit to secure the power cord 7 Route the power cord through the cable management solution 8 Connect the power cord to the power source Be sure that the power supply LED is green ...

Page 82: ...Cabling 82 Cabling Storage cabling 4 drive LFF SATA cabling Mini SAS cable Power cable ...

Page 83: ...Cabling 83 4 drive SFF SATA cabling Mini SAS cable Power cable ...

Page 84: ...Cabling 84 6 drive LFF SATA cabling Mini SAS cable 1 and two port SATA cable 2 Power cable ...

Page 85: ...Cabling 85 6 drive SFF SATA cabling Two port SATA cable 1 and Mini SAS cable 2 Power cable 8 drive LFF cabling Data cable options ...

Page 86: ...Cabling 86 o Mini SAS cables connected to a riser board with SAS support o Smart Array cables Power cable ...

Page 87: ...Cabling 87 8 drive SFF cabling Data cable options o Mini SAS cables connected to a riser board with SAS support o Smart Array cables ...

Page 88: ...Cabling 88 Power cable 8 8 drive SFF cabling Data cable options o Smart Array cables connected to a storage controller option installed in the primary PCI riser cage ...

Page 89: ...led in the primary PCI riser cage 1 and Mini SAS cables connected to a riser board with SAS support 2 o Smart Array cables connected to a storage controller option installed in the secondary PCI riser cage option 1 and Mini SAS cables connected to a riser board with SAS support 2 ...

Page 90: ...Cabling 90 o Smart Array cables connected to storage controller options installed in separate PCI riser cages Power cables 2 LFF rear drive cabling Data cable connection options ...

Page 91: ...Cabling 91 o Sideband signal 1 and SATA 2 cables connected to the system board o Sideband signal 1 and SATA 2 cables connected to the expander backplane ...

Page 92: ...Cabling 92 Power cables 2 SFF rear drive cabling Data cable connection options o Sideband signal 1 and SATA 2 cables connected to the system board ...

Page 93: ...Cabling 93 Sideband signal 1 and SATA 2 cables connected to the expander backplane Power cables ...

Page 94: ...Cabling 94 Capacitor pack cabling Capacitor pack connected to a cache module installed on the system board Capacitor packs connected to cache modules installed in separate storage controllers ...

Page 95: ...Cabling 95 Capacitor packs connected to cache modules installed in the same storage controller Optical drive cabling GPU power cabling Graphics card connection options ...

Page 96: ...Cabling 96 o Single rank graphics card o Dual rank graphics card System board connection options o Primary GPU power cabling ...

Page 97: ...Cabling 97 o Secondary GPU power cabling ...

Page 98: ...n Utility on page 106 Online and Offline Option ROM Configuration for Arrays on page 107 Offline ROMPaq utility on page 107 Offline Server QuickSpecs For more information about product features specifications options configurations and compatibility see the QuickSpecs on the HP website http www hp com go productbulletin At the website choose the geographic region and then locate the product by nam...

Page 99: ...on about iLO features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the iLO documentation on the Documentation CD or on the HP website http www hp com go ilo docs Active Health System HP Active Health System provides the following features Combined diagnostics tools scanners Always on continuous monitoring for increased stability and shorter downtimes Rich conf...

Page 100: ...nostics on page 101 Intelligent Provisioning Several packaging changes have taken place with HP ProLiant Gen8 servers SmartStart CDs and the Smart Update Firmware DVD will no longer ship with these new servers Instead the deployment capability is embedded in the server as part of HP iLO Management Engine s Intelligent Provisioning Intelligent Provisioning is an essential single server deployment t...

Page 101: ...bsite http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Servi...

Page 102: ...d SAN environments plus selected non HP servers that have a support obligation with HP It is integrated with HP Systems Insight Manager A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced Details for both versions are available on the HP website http www hp com go insightremotesupport To download the software go to Software Depot http ww...

Page 103: ... software in SPP HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of servers and options This tool has the following features Enables GUI and a command line scriptable interface Provides scriptable command line deployment Requires no agent for remote installations Enables dependency checking which ensures appropriate install order and dependency checking b...

Page 104: ...or proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto configuration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entire system without needing any intervention Durin...

Page 105: ...when the system detects a degraded DIMM DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically resulting in less system downtime For DIMM population requirements see the server specific user guide Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ...

Page 106: ... steps of a configuration procedure Provides context sensitive searchable help content Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility starting with HP ProLiant Gen8 servers To access ACU use one of the following methods If an optional controller is not installed press F10 during boot If an optional controller is installe...

Page 107: ...MPaq Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The ROMPaq utility checks the system and provides a choice if more than one exists of available firmware revisions For more information go to the HP website http www hp com go hpsc and click on Drivers Software Firmware Then enter your product name in the Find an HP product field and...

Page 108: ...xisting ROM version even if you experience a power failure while flashing the ROM Keeping the system current Drivers IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 100 and i...

Page 109: ...and firmware from HP VCA compares installed software versions on the node with updates available in the VCRM managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on the HP website ...

Page 110: ...rman http www hp com support ProLiant_TSG_v1_gr Japanese http www hp com support ProLiant_TSG_v1_jp Simplified Chinese http www hp com support ProLiant_TSG_v1_sc The HP ProLiant Gen8 Troubleshooting Guide Volume II Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select ...

Page 111: ...rge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server on page 18 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server ...

Page 112: ...system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider ...

Page 113: ...s to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the cor...

Page 114: ...cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For ques...

Page 115: ...vided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following HP website http www hp eu certificates type the product number in the search field The ...

Page 116: ...cling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your house...

Page 117: ... controls or adjustments or performance of procedures other than those specified herein or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation Do not try to open the module enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device...

Page 118: ...umulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA r...

Page 119: ...atic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance...

Page 120: ...ns Value Height 8 75 cm 3 44 in Depth for models with SFF drive cage 69 85 cm 27 5 in Depth for models with LFF drive cage 74 93 cm 29 5 in Width 44 54 cm 17 54 in Weight approximate range 8 SFF drive model 16 13 kg to 22 20 kg 35 59 lb to 48 98 lb 8 LFF drive model 16 87 kg to 26 66 kg 37 23 lb to 58 83 lb 8 8 SFF drive model 17 99 kg to 24 34 kg 39 7 lb to 53 71 lb Power supply specifications De...

Page 121: ...wer 460 W at 100 V to 120 V AC input 460 W at 200 V to 240 V AC input HP 460 W CS HE power supply 94 efficiency Specification Value Input requirements Rated input voltage 100 V AC 240 V AC Rated input frequency 50 Hz or 60 Hz Rated input current 6 A 3 A Rated input power 509 W at 115 V AC input 495 W at 230 V AC input Btus per hour 1764 at 100 V AC input 1736 at 115 V AC input 1694 at 200 V AC inp...

Page 122: ...Hz Rated input current 9 A 4 5 A Maximum rated input power 831 W at 115 V AC input 808 W at 230 V AC input Btus per hour 2878 at 100 V AC input 2834 at 115 V AC input 2769 at 200 V AC input 2758 at 230 V AC input Power supply output Rated steady state power 750 W at 100 V to 120 V AC input 750 W at 200 V to 240 V AC input Maximum peak power 750 W at 100 V to 120 V AC input 750 W at 200 V to 240 V ...

Page 123: ... premises as the equipment Switching or disconnecting devices must not be in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conductor CAUTION To reduce the risk of electric shock or energy hazards This equipment must be installed by trained service personnel as defined by the NEC and IEC 60950 1 Second Edition the standard for Safety of In...

Page 124: ...20 V AC input 1200 W at 200 V to 240 V AC input Hot plug power supply calculations For hot plug power supply specifications and calculators to determine electrical and heat loading for the server refer to the HP Enterprise Configurator website http h30099 www3 hp com configurator ...

Page 125: ... Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be...

Page 126: ... selfrepair Réparation par le client CSR Les produits HP comportent de nombreuses pièces CSR Customer Self Repair réparation par le client afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses Si pendant la période de diagnostic HP ou ses partenaires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l en...

Page 127: ...mento di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque ...

Page 128: ...o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le enviará dicho componente directamente para que realice su sustitución Los componentes CSR se clasifican en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes ten...

Page 129: ...en in de geïllustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische on...

Page 130: ... horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário é preciso enviar a peça com defeito à HP dentro do período determinado normalme...

Page 131: ...Support and other resources 131 ...

Page 132: ...Support and other resources 132 ...

Page 133: ...erface AMP Advanced Memory Protection ASR Automatic Server Recovery BMC baseboard management controller BSMI Bureau of Standards Metrology and Inspection CE Conformité Européenne European Conformity CS HE HP Common Slot High Efficiency power supply CSA Canadian Standards Association CSR Customer Self Repair DDDC Double Device Data Correction ...

Page 134: ...eral Communications Commission GPU graphics processing unit HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log ISO International Organization for Standardization LFF large form factor LRDIMM load reduced dual in line memory module ...

Page 135: ...figuration for Arrays PCIe peripheral component interconnect express PDU power distribution unit POST Power On Self Test PXE preboot execution environment RBSU ROM Based Setup Utility RDIMM registered dual in line memory module RDP Rapid Deployment Pack RF radio frequency RFI radio frequency interference SAS serial attached SCSI ...

Page 136: ... voltage SFF small form factor SPP HP Service Pack for ProLiant STD standard DIMM voltage TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in line memory module UID unit identification USB universal serial bus VCA Version Control Agent VCRM Version Control Repository Manager ...

Page 137: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 138: ... DIMM identification 59 DIMM slots 13 DIMMs 59 disposal waste 115 downloading files 125 drive LEDs 15 driver installation procedures 35 drivers 108 E electrical grounding requirements 28 electrostatic discharge 119 environmental specifications 120 Erase Utility 98 101 error messages 110 European Union notice 115 expansion boards 70 extending server from rack 18 F fan module locations 17 fans 55 FB...

Page 139: ...1 105 operating systems 33 109 optical drive 50 optimum environment 26 Option ROM Configuration for Arrays ORCA 98 107 options installation 31 34 46 ORCA Option ROM Configuration for Arrays 98 107 P passwords 78 PCI expansion slots 18 PCI riser cage 23 24 phone numbers 125 population order memory 60 61 62 power calculator 124 power cord 118 power distribution unit PDU 28 Power On button 32 power r...

Page 140: ...system board components 12 system components 7 system configuration settings 108 system maintenance switch 13 T Taiwan battery recycling notice 118 technical support 125 telephone numbers 125 temperature requirements 27 TPM Trusted Platform Module 76 77 78 79 troubleshooting 110 troubleshooting firmware upgrade utility 110 U updating the system ROM 108 USB support 107 utilities 98 106 V ventilatio...

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