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HP ProBook 4230s Maintenance And Service Manual Download Page 84

9.

If it is necessary to replace the webcam module (shown in the following image) or microphone
module from the display enclosure, disconnect the cable from the module 

(1)

, and then gently

pull the module away from the double-sided tape on the display enclosure 

(2)

.

The webcam module is available using spare part number 642795-001.

The microphone module is removed using the same procedure and is available using spare part
number 642797-001.

10.

If it is necessary to remove the display panel, remove the two Phillips PM2.5×5.0 screws 

(1)

 at

the bottom and two Phillips PM2.5×5.0 broadhead screws 

(2)

 at the top that secure the panel to

the display enclosure.

11.

Lift the panel out of the display enclosure 

(3)

.

76

Chapter 4   Removal and replacement procedures

Summary of Contents for ProBook 4230s

Page 1: ...HP ProBook 4230s Notebook PC Maintenance and Service Guide ...

Page 2: ...Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ... Bottom 16 3 Illustrated parts catalog 17 Service tag 17 Computer major components 18 Display components 24 Plastics Kit 25 Cable Kit 26 Mass storage devices 26 Miscellaneous parts 27 Sequential part number listing 28 4 Removal and replacement procedures 34 Preliminary replacement requirements 34 Tools required 34 Service considerations 34 Plastic parts 34 Cables and connectors 35 Drive handling 3...

Page 6: ...over 55 Quick Launch board 59 Power button board 60 Modem module 61 Speaker assembly 62 System board 63 RTC battery 65 Fan 67 Heat sink 69 Processor 71 RJ 11 jack cable 73 Display assembly 74 5 Computer Setup BIOS and System Diagnostics 79 Using Computer Setup 79 Starting Computer Setup 79 Navigating and selecting in Computer Setup 79 Restoring factory settings in Computer Setup 80 Updating the BI...

Page 7: ...1 recovery tools 89 Using a Windows 7 operating system DVD purchased separately 90 Windows Vista 91 Backing up your information 91 Performing a recovery 92 Using the Windows recovery tools 92 Using f11 recovery tools 93 Using a Windows Vista operating system DVD purchased separately 93 8 Power cord set requirements 95 Requirements for all countries and regions 95 Requirements for specific countrie...

Page 8: ...viii ...

Page 9: ...2350M 2 30 GHz processor 3 MB L3 cache 2330M 2 20 GHz processor 3 MB L3 cache 2310M 2 10 GHz processor 3 MB L3 cache Intel Pentium Dual Core processors B940 2 1 GHz processor 2 MB L3 cache 2 threads B910 2 0 GHz processor 2 MB L3 cache 2 threads Intel Celeron processors B840 1 90 GHz processor 2 MB L3 cache 2 threads B810 1 60 GHz processor 2 MB L3 cache 2 threads Chipset Mobile Intel HM65 chipset...

Page 10: ...48 2048 1 2048 1024 2 1024 1024 1 not available with 64 bit operating system or Restore Media Hard drives Supports 9 5 mm or 7 mm 6 35 cm 2 50 in SATA hard drives with HP DriveGuard Customer accessible Supports the following drives 750 GB 7200 rpm 500 GB 7200 rpm 320 GB 7200 rpm 250 GB 7200 rpm 640 GB 5400 rpm 500 GB 5400 rpm 320 GB 5400 rpm 250 GB 5400 rpm Audio Visual Integrated dual array micro...

Page 11: ...tions by way of wireless module Two WWAN antennas built into display assembly world wide 5 band configured with panels on all units Subscriber identity module SIM security customer accessible in battery bay Supports no WWAN option Qualcomm Gobi 3000 HSPA CDMA with GPS Integrated personal area network PAN options by way of Bluetooth module Bluetooth 3 0 only supported by combo card External media c...

Page 12: ...s 7 Home Premium 32 with Microsoft Basics Windows Vista Home Basic 32 with Microsoft Basics Novell SuSE Linux SLED 11 FreeDOS Preinstalled with Microsoft Office Windows 7 Professional 32 with Microsoft Office 2010 Starter EDGI Windows 7 Professional 32 with Microsoft Office 2010 Starter Windows 7 Professional 32 with Microsoft Office 2010 Personal Windows 7 Professional 32 with Microsoft Office 20...

Page 13: ...tarter EDGI Windows 7 Home Basic 32 with Microsoft Office 2010 Starter Windows Vista Basic 32 with Microsoft Office 2010 Starter Windows Vista Basic 32 with Microsoft Office 2010 Personal Windows Vista Basic 32 with Microsoft Office 2010 Home Business Windows Vista Basic 32 with Microsoft Office 2010 Professional Windows 7 Starter with Office 2010 Starter Windows 7 Starter with Office 2010 Starter...

Page 14: ...Category Description WLAN module WWAN module SIM Keyboard 6 Chapter 1 Product description ...

Page 15: ...receive wireless signals to communicate with wireless wide area networks WWAN 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 Internal microphone s 1 or 2 depending on model Record sound 4 Webcam light select models only On The webcam is in use Display 7 ...

Page 16: ...reless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Top TouchPad Component Description 1 TouchPad on off button Turns the TouchPad on and off 2 TouchPad Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button...

Page 17: ...button is pressed the light blinks 5 times and then the default Web browser opens NOTE To use HP QuickWeb when the computer is off HP QuickWeb must be enabled in Computer Setup 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 4 Caps lock light On Caps lock is on 5 TouchPad light...

Page 18: ...uter is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings Windows 7 Select Start Control Panel System and Security Power Options Windows Vista Select Start Control Panel System and Ma...

Page 19: ...the button to open the default Web browser NOTE For more information refer to HP QuickWeb in this guide and to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the button does not perform any action or function 3 Wireless button Turns the wireless feature on or off but does not establish a wireless connection 4 Fingerprint reader select models only Allows a fingerp...

Page 20: ... Function keys Execute frequently used system functions when pressed in combination with the fn key 5 Menu key Displays the active programs s shortcut menu same as the right click menu 6 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num lk keys 7 num lk key Enables disables the embedded numeric keypad when pressed i...

Page 21: ...ro 3 Speakers 2 Produce sound 4 Audio out headphone jack Connects optional headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are d...

Page 22: ... cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 External monitor port Connects an external VGA monitor or projector 5 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio ...

Page 23: ...l battery level the battery light begins blinking rapidly Off The battery is fully charged NOTE If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 2 USB 2 0 powered charging port Connects option...

Page 24: ...onents and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 5 Access door Contains the hard drive the wireless LAN module slot and the memory module slot CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in y...

Page 25: ...eric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warranty period 4 This number describes the duration in years of the warranty period for the computer Model description 5 This is the alphanumeri...

Page 26: ... cm 12 1 inch WXGA BrightView 646023 001 30 7 cm 12 1 inch WXGA BrightView with webcam 646025 001 2 Keyboard includes cable NOTE For a detailed list of available keyboards see Sequential part number listing on page 28 646029 xx1 3 Top cover includes Touchpad board For use in models with USB 3 0 and with a fingerprint reader 646041 001 For use in models with USB 3 0 and without a fingerprint reader...

Page 27: ...WWAN 646039 001 For use models with WWAN 646040 001 For use in models with WWAN in Russia and the People s Republic of China 646040 AA1 9 Fan 646027 001 10 Heat sink includes replacement thermal material 646028 001 11 Processor Intel Core i7 processors Dual Core 2620M 2 7 GHz turbo up to 3 4 GHz processor 4 MB L3 cache 631252 001 Intel Core i5 processors Dual Core 2540M 2 6 GHz turbo up to 3 3 GHz...

Page 28: ... Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongo...

Page 29: ...the United States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 602993 001 Ralink 5390GN 802 11b g n 1x1 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Baltics Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Her...

Page 30: ...ted States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 630813 001 Realtek 8188GN 802 11b g n 1x1 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Baltics Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovi...

Page 31: ...bia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia S...

Page 32: ...zel For use on models with a webcam 646014 001 For use on models without a webcam 646015 001 2 Display hinge cover 646043 001 3 Display hinge bracket kit includes left and right hinges and brackets 646042 001 4 Webcam module 642795 001 Microphone module not illustrated 642797 001 5 Display Cable Kit includes integrated webcam cable 646044 001 6 WLAN antennas 646010 001 7 WWAN antennas 646011 001 2...

Page 33: ...646012 001 Bracket Kit includes RJ 11 bracket and power bracket not illustrated 646045 001 Plastics Kit Item Description Spare part number Plastics Kit 646035 001 1 RJ 11 holder 2 Secure Digital card protective insert 3 SIM protective insert Plastics Kit 25 ...

Page 34: ...200 rpm 633252 001 640 GB 5400 rpm 603785 001 500 GB 7200 rpm 634926 001 500 GB 5400 rpm 634638 001 320 GB 5400 rpm 645193 001 320 GB 7200 rpm 634862 001 250 GB 7200 rpm 634861 001 250 GB 5400 rpm 645191 001 Hard Drive Hardware Kit includes hard drive bracket insulator and screws 646046 001 External DVD RW and CD RW DL Combo Drive 602041 001 26 Chapter 3 Illustrated parts catalog ...

Page 35: ...outh Korea 490371 AD1 For use in Taiwan 490371 AB1 For use in the United Kingdom 490371 031 For use in the United States 490371 001 Rubber Kit includes bottom feet 646036 001 Screw Kit 646037 001 Power cable 65 W 414135 001 Adapter plug head for use in the Asia Pacific region 601451 371 Adapter USB power 619240 001 HP keyed cable lock 626729 001 Mouse optical 2 button 390632 001 HP optical travel ...

Page 36: ...ast Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon...

Page 37: ...a Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Puerto Rico Peru Philippines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone S...

Page 38: ...Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Baltics Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croati...

Page 39: ...maica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norw...

Page 40: ...ppines Poland Portugal Qatar Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania T...

Page 41: ...thermal material 647132 001 Power button board 650924 001 RTC battery 653337 001 Intel Pentium Dual Core processor B940 2 0 GHz 2 MB L3 cache includes thermal material 653338 001 Intel Pentium Dual Core processor B950 2 1 GHz 2 MB L3 cache includes thermal material 653339 001 Intel Core i3 processor 2330M 2 2 GHz 3 MB L3 cache includes thermal material 653340 001 Intel Core i3 processor 2350M 2 3 ...

Page 42: ...e of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure o...

Page 43: ... inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is no...

Page 44: ...Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The fol...

Page 45: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 46: ...tween the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 47: ...ed on the service tag Product name 1 This is the product name affixed to the front of the computer Serial number s n 2 This is an alphanumeric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warrant...

Page 48: ...adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 646036 001 There are 4 rubber feet that attach to the base enclosure in the locations illustrated below 40 Chapter 4 Removal and replacement procedures ...

Page 49: ... operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Position the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latches 1 to release the battery 3 Rotate...

Page 50: ...r is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 Remove the SIM 1 Press in on the SIM 1 The module...

Page 51: ...ing the AC adapter from the computer 4 Remove the battery see Battery on page 41 Remove the access door 1 Position the computer upside down on a flat surface with the battery bay toward you 2 Remove the locking screw if installed 1 and slide the access door release latches 2 to release the cover 3 Slide the door toward the front of the computer and then lift the door off the computer 3 NOTE The ac...

Page 52: ...nsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the access door...

Page 53: ...ylar cover down onto the bracket and then lift to open the Mylar cover 2 7 Remove the two Phillips PM3 0 3 0 hard drive bracket screws 3 from each side of the hard drive 4 total screws 8 Rotate the hard drive upward and remove it from the bracket 4 Reverse this procedure to reassemble and install the hard drive Component replacement procedures 45 ...

Page 54: ...ownload click the BIOS link 7 Click the link for the most recent BIOS 8 Click the Download button and then follow the on screen instructions Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected t...

Page 55: ...Mobile Broadband Module 632155 001 Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outle...

Page 56: ...the WWAN module to the computer The edge of the module opposite the slot rises away from the computer 4 Remove the WWAN module 3 by pulling the module away from the slot at an angle NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion Figure 4 1 Removing the WWAN module NOTE If the WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves mu...

Page 57: ...Ukraine the United Arab Emirates the United Kingdom Uruguay the United States the US Virgin Islands Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 593127 001 Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bal...

Page 58: ...bekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 630703 001 Ralink 8190BC8 802 11b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Baltics Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botsw...

Page 59: ...for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Baltics Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Rep...

Page 60: ...bles 1 from the terminals on the WLAN module NOTE The WLAN antenna cable labeled 1 connects to the WLAN module Main terminal labeled 1 The WLAN antenna cable labeled 2 connects to the WLAN module Aux terminal labeled 2 If the computer is equipped with an 802 11a b g n WLAN module the yellow WLAN antenna cable connects to the middle terminal on the WLAN module 3 Remove the two Phillips PM2 0 4 0 sc...

Page 61: ...th a notch 4 to prevent incorrect insertion NOTE If the WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WLAN module Component replacement procedures 53 ...

Page 62: ...ct the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the access door see Access door on page 43 Remove the keyboard 1 Position the computer upside down with the front toward you 2 Remove the two Torx T8M2 5 7 0 screws that secure the keyboard to the computer 3 K...

Page 63: ...ith USB 3 0 and a fingerprint reader 646041 001 Top cover for use in models with USB 3 0 and without a fingerprint reader 646047 001 Top cover with a fingerprint reader slot insert for use in computers that do not support a fingerprint reader 657232 001 Top cover for use in computers with USB 2 0 and a fingerprint reader 657960 001 Top cover for use in computers with USB 2 0 and without a fingerpr...

Page 64: ... Battery on page 41 5 Remove the following components a Access door see Access door on page 43 b WLAN module see WLAN Bluetooth combo card on page 49 c WWAN module see WWAN module on page 47 d Keyboard see Keyboard on page 54 Remove the top cover 1 Position the computer upside down with the front toward you 2 Remove the 4 rubber screw covers 1 and 6 Torx T8M2 5 8 0 screws 2 that secure the top cov...

Page 65: ...Card reader 6 Touchpad 6 Position the upside down with the battery bay toward you 7 Insert a screwdriver through the holes in the battery bay and press to disengage the top cover from the computer 8 Position the computer upright with the front toward you Component replacement procedures 57 ...

Page 66: ...er lift the top and pull the cover away from the display until it clears the front audio ports and then lift it off the computer Reverse this procedure to install the top cover 58 Chapter 4 Removal and replacement procedures ...

Page 67: ...then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Access door see Access door on page 43 b WLAN module see WLAN Bluetooth combo card on page 49 c WWAN module see WWAN module on page 47 d Keyboard see Keyboard on page 54 e Top cover see Top cover on page 55 Remove the Quick Launch board 1 Position the top cover upside do...

Page 68: ... from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Access door see Access door on page 43 b WLAN module see WLAN Bluetooth combo card on page 49 c WWAN module see WWAN module on page 47 d Keyboard see Keyboard on page 54 e Top cover see Top cover on page 55 Remove the power button board 1 Position the top cover upside down 2 Remove the Phillips PM2 0...

Page 69: ... devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Access door see Access door on page 43 b WLAN module see WLAN Bluetooth combo card on page 49 c WWAN module see WWAN module on page 47 d ...

Page 70: ...system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Access door see Access door on page 43 b WLAN module see WLAN Bluetooth combo card on page 49 c WWAN modu...

Page 71: ...n models without WWAN 646039 001 System board for use in models with WWAN 646040 001 System board for use in models with WWAN in Russia and the People s Republic of China 646040 AA1 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Dis...

Page 72: ...dule see WLAN Bluetooth combo card on page 49 WWAN module see WWAN module on page 47 Modem module see Modem module on page 61 Processor see Processor on page 71 Remove the system board 1 Position the computer upright and open it 2 Disconnect the display cable from the system board 1 and lift it aside 3 Remove the Phillips PM2 5 5 0 screw 2 that secures the system board to the base enclosure 4 Remo...

Page 73: ...ting system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Access door see Access door on page 43 b WLAN module see WLAN Bluetooth combo card on page 49 c WWAN...

Page 74: ...ion the system board upside down 2 Use a screwdriver to loosen the battery from the slot 1 3 Lift the battery from the system board 2 Reverse this procedure to install the RTC battery 66 Chapter 4 Removal and replacement procedures ...

Page 75: ... the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Access door see Access door on page 43 b WLAN module see WLAN Bluetooth combo card on page 49 c WWAN module see WWAN module on page 47 d Keyboard see Keyboard on page 54 e Top cover see Top cover on page 55 f Modem module see Modem module on page 61 g System board see System board on p...

Page 76: ...fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the compu...

Page 77: ...let and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Access door see Access door on page 43 b WLAN module see WLAN Bluetooth combo card on page 49 c WWAN module see WWAN module on page 47 d Keyboard see Keyboard on page 54 e Top cover see Top cover on page 55 f Modem module see Modem module on page 61 g System boar...

Page 78: ...material from the surfaces of the system board component 1 and the heat sink 2 each time you remove the heat sink All heat sink and processor spare part kits include thermal material Reverse this procedure to install the heat sink 70 Chapter 4 Removal and replacement procedures ...

Page 79: ...cessor with 3 MB L3 cache includes thermal grease 638037 001 Intel Pentium Dual Core processors B950 2 1 GHz with 2 MB L3 cache 653338 001 B940 2 0 GHz with 2 MB L3 cache 653337 001 Intel Celeron processors B840 1 9 GHz with 2 MB L3 cache 664663 001 B810 1 6 GHz with 2 MB L3 cache 646760 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the com...

Page 80: ... 2 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it NOTE The gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor slot when you install the processor Reverse this procedure to install the processor 72 Chapter 4 Removal and replacement p...

Page 81: ...utlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Access door see Access door on page 43 b WLAN module see WLAN Bluetooth combo card on page 49 c WWAN module see WWAN module on page 47 d Keyboard see Keyboard on page 54 e Top cover see Top cover on page 55 f Modem module see Modem module on page 61 g System bo...

Page 82: ... in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Access door see Access d...

Page 83: ...y bezel remove the two rubber screw covers and the two Phillips PM2 5 5 0 screws 1 in the bottom corners of the display bezel 6 Flex the bottom 2 of the bezel the inside edges of the left and right sides 3 and then the top 4 of the bezel until it disengages from the display enclosure The bezel is available using the following spare part numbers 646015 001 models without a webcam 646014 001 models ...

Page 84: ...odule is available using spare part number 642795 001 The microphone module is removed using the same procedure and is available using spare part number 642797 001 10 If it is necessary to remove the display panel remove the two Phillips PM2 5 5 0 screws 1 at the bottom and two Phillips PM2 5 5 0 broadhead screws 2 at the top that secure the panel to the display enclosure 11 Lift the panel out of ...

Page 85: ...play cable is available using spare part number 646044 001 and includes the integrated webcam cable 13 If it is necessary to replace the display hinges remove the two Phillips PM2 5 3 0 screws that secure each display hinge to the display panel and then remove the hinges from the panel Display hinges are available using spare part number 646042 001 Component replacement procedures 77 ...

Page 86: ...ber 646010 001 and the WWAN antennas are available using spare part number 646011 001 CAUTION When installing the display assembly be sure that the wireless antenna cables are routed and arranged properly Failure to properly route the antennas can result in degradation of the computer s wireless performance Reverse this procedure to reassemble and install the display assembly 78 Chapter 4 Removal ...

Page 87: ... the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use...

Page 88: ...Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Computer Setup 3 Use a pointing device or the arrow keys to select File Re...

Page 89: ...successful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from...

Page 90: ...stics Start up test This test analyzes the main computer components that are required to start the computer Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect Hard disk test This test analyzes the physical condition of the hard drive and then checks all data in every sector of the hard drive If the test detects a damaged sect...

Page 91: ...ting not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms...

Page 92: ... cm 12 1 in HD display specifications Metric U S Active diagonal size 30 7 cm 12 1 in Resolution 128x800 Active area 344 16x193 59 PPI 118 Surface treatment Anti glare BrightView Contrast ratio 300 1 typical Anti glare 500 1 typical BrightView Response time 2 ms Brightness 250 nits typical Viewing angle WVA Backlight LED Display colors 262 144 Pixel arrangement RGB vertical stripe Pixel pitch 0 20...

Page 93: ...cal read including setting Single track 1 5 ms 2 ms 3 ms 3 ms 3 ms Average 11 ms 12 ms 13 ms 13 ms 13 ms Maximum 14 ms 22 ms 24 ms 24 ms 24 ms Logical blocks 1 465 149 168 1 250 263 728 1 048 576 000 625 141 400 488 397 168 Disc rotational speed 7200 rpm 7200 rpm or 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual ac...

Page 94: ...software running utilities or changing Windows settings Refer to Windows Help and Support for more information After you open Device Manager drill down to a device and double click it to access its properties To access Device Manager in Windows 7 1 Select Start Computer System properties 2 In the left pane click Device Manager To access Device Manager in Windows Vista 1 Select Start Computer Syste...

Page 95: ... automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use NOTE Windows include...

Page 96: ...king up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start All Programs Maintenance Backup and Restore 2 Follow the ...

Page 97: ... separately For additional information refer to Using a Windows 7 operating system DVD purchased separately on page 90 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions NOTE For additional information on recovering information using the Wind...

Page 98: ...ed with the computer CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 ...

Page 99: ...lp and Support for more information Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional e...

Page 100: ...dows Vista operating system DVD purchased separately on page 93 Using the Windows recovery tools To recover information you previously backed up 1 Select Start All Programs Maintenance Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files To recover your information using Startup Repair follow these steps CAUTION Using Startu...

Page 101: ...on To find the partition select Start Computer NOTE If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to Using a Windows Vista operating system DVD purchased separately on page 93 3 Turn on or restart the computer and t...

Page 102: ...and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads 3 When prompted press any keyboard key 4 Follow the on screen instructions 5 Click Next 6 Select Repair your computer 7 Follow the on screen instructions 94 Chapter 7 Backup and recovery ...

Page 103: ...ts listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal vol...

Page 104: ...ug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Sta...

Page 105: ... carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provi...

Page 106: ...s 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 98 Chapter 9 Recycling ...

Page 107: ...sembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Position the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 99 ...

Page 108: ...lay panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Position the display panel right side up 100 Chapter 9 Recycling ...

Page 109: ...16 Position the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel Display 101 ...

Page 110: ...CD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 102 Chapter 9 Recycling ...

Page 111: ... front 13 left side 14 right side 15 top 8 computer feet locations 40 spare part number 40 Computer Setup navigating and selecting 79 restoring factory settings 80 computer specifications 83 connector power 15 connectors service considerations 35 D diskette drive precautions 35 display assembly removal 74 spare part numbers 74 display bezel removal 75 spare part numbers 24 32 display component rec...

Page 112: ... storage devices spare part numbers 26 Media Card Reader identifying 13 memory module product description 2 removal 46 spare part numbers 23 46 menu key identifying 12 microphone audio in jack product description 2 microphone module spare part number 32 model name 1 modem module product description 2 removal 61 spare part number 19 29 61 monitor port external 14 N network jack identifying 15 num l...

Page 113: ...spare part number 19 33 62 speakers identifying 13 specifications computer 83 display 84 hard drive 85 start key identifying 12 static shielding materials 38 system board removal 63 spare part numbers 19 33 63 system repair disc 87 system restore points 87 T thermal material replacement 70 tools required 34 top cover removal 55 spare part number 18 55 spare part numbers 33 TouchPad buttons 8 ident...

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