Chapter 12
Troubleshooting
72
If the System Will Not Power On
Follow these steps if the power/activity light does not light green after you press
the power-on button:
1. Remove the AC power cord, wait 15 seconds, reconnect the power cord,
and try again.
2. Check to ensure that all cables and power cords are firmly plugged into
their proper receptacles.
3. If the server is plugged into a switched multiple-outlet box, make sure the
switch on the outlet box is turned on.
4. Plug a different electrical device (such as a printer) into the power outlet,
and turn it on to check if the fault is with the power supply.
5. Check that the power supply is connected to the System board.
6. Check that the front power switch is connected to the System board.
Troubleshooting Sequence
To troubleshoot an installation problem, do the following:
•
First, make sure that the system is configured properly. Most system
problems are the result of incorrect system and SCSI subsystem
configurations.
•
If it is a network-related error, determine if the server has enough memory
and hard disk drive capacity. Consult your network operating
system manual.
•
Verify that all cables and boards are securely plugged into their
appropriate connectors or slots.
•
Remove all added options and always change one thing, and only one
thing, at a time.
NOTE
If the NetServer has a large amount of memory installed, it
may take 30 seconds for the first screen to display.
If it is a hardware error, follow these steps:
1. Log users off the LAN and power down the server. Remove the
NetServer's cover.
