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5 Hewlett-Packard Support and Information Services
HP Network Phone-in Support Service (NPS)
HP Network Phone-in Support Service (NPS)
The HP Network Phone-in Support Service (NPS) provides fast access
to HP experts in networked Multivendor environments.
It can help you to:
•
Resolve complex network problems.
•
Leverage HP’s alliances with leading Network Operating Systems
and Network manufacturers.
•
Support your HP and non-HP products with a single telephone call.
•
Increase network uptime.
You can purchase the HP NPS service as an annual contract, billable in
advance annually, bi-annually, quarterly, or at an hourly rate. This
contract service provides unlimited toll-free access to HP Response
Center Engineers (RCEs).
To obtain an HP NPS contract, contact your HP-authorized reseller or,
if you are in the US, call (800) 437-9140.
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