Returning the HP processor probe to
Hewlett-Packard for Service
To return the HP processor probe to Hewlett-Packard
1
Follow the procedures in this chapter to make sure that the problem
is caused by a failure in the HP processor probe or power supply, not
by configuration or communication problems.
2
Call your nearest HP sales office. Ask them for the address of the
nearest HP service center.
A list of HP sales offices is included at the back of this binder.
3
Package the HP processor probe or the power supply and send it to
the HP service center.
If only the HP processor probe is broken, keep the power supply and cables .
If only the power supply is broken, keep the HP processor probe and cables.
4
When the HP processor probe or the power supply has been
replaced, it will be sent back to you.
The unit returned to you will have the same serial number as the unit you
sent to HP.
Solving Problems
To return the HP processor probe to Hewlett-Packard
92
Summary of Contents for E3494A
Page 3: ...iii ...
Page 4: ...iv ...
Page 8: ...Contents viii ...
Page 9: ...Part 1 Installation Installation 1 ...
Page 10: ...Installation 2 ...
Page 11: ...1 Connecting to the Host Computer Connecting to the Host Computer 3 ...
Page 34: ...Connecting to the Host Computer To verify serial communications 26 ...
Page 35: ...2 Connecting to the Target System Connecting to the Target System 27 ...
Page 39: ...Part 2 Using the HP processor probe Using the HP processor probe 31 ...
Page 40: ...Using the HP processor probe 32 ...
Page 63: ...Part 3 Reference Reference 55 ...
Page 64: ...Reference 56 ...
Page 65: ...4 Designing a Target System Designing a Target System 57 ...
Page 72: ...Designing a Target System PowerPC 603 JTAG Interface Connections and Resistors 64 ...
Page 73: ...5 Specifications and Characteristics Specifications and Characteristics 65 ...
Page 77: ...6 Updating Firmware Updating Firmware 69 ...
Page 83: ...7 Solving Problems Solving Problems 75 ...
Page 102: ...Solving Problems To obtain replacement cables 94 ...