HP BL685c - ProLiant - 4 GB RAM User Manual Download

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Troubleshooting 66

Item See

The most recent version of a particular server or option firmware is
available on the following websites:

•

HP Support website (

http://www.hp.com/support

)

•

HP ROM-BIOS/Firmware Updates website

(

http://h18023.www1.hp.com/support/files/server/us/romflash.ht

)

"General memory problems are occurring" in the

HP ProLiant Servers

Troubleshooting Guide

located on the Documentation CD or on the HP

website (

http://www.hp.com/support

)

•

Maintenance and service guides for p-Class server blades, located
on the Documentation CD or the HP website

(

http://www.hp.com/products/servers/proliant-bl/p-class/info

)

•

Maintenance and service guides for c-Class server blades, located

on the Documentation CD or the HP website
(

http://www.hp.com/go/bladesystem/documentation

)

•

Maintenance and service guides for p-Class server blades, located

on the Documentation CD or the HP website

(

http://www.hp.com/products/servers/proliant-bl/p-class/info

)

•

Maintenance and service guides for c-Class server blades, located

on the Documentation CD or the HP website
(

http://www.hp.com/go/bladesystem/documentation

)

•

"Hardware problems" in the

HP ProLiant Servers Troubleshooting

Guide

located on the Documentation CD or on the HP website

(

http://www.hp.com/support

)

•

"Server information you need" in the

HP ProLiant Servers

Troubleshooting Guide

located on the Documentation CD or on the

HP website (

http://www.hp.com/support

)

•

"Operating system information you need" in the

HP ProLiant Servers

Troubleshooting Guide

located on the Documentation CD or on the

HP website (

http://www.hp.com/support

)

"HP contact information (on page

Summary of Contents for BL685c - ProLiant - 4 GB RAM

Page 1: ...HP ProLiant BL685c Generation 5 Server Blade User Guide Part Number 457431 001 October 2007 First Edition ...

Page 2: ...contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Windows Server is a trademark of Microsoft Corporation Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries AMD Athlon is a trademark of Advanced Micro Devices Audience assumptions This document is for the person who in...

Page 3: ...l the DIMM baffle 16 Setup 18 Overview 18 Installing an HP BladeSystem c Class enclosure 18 Installing server blade options 18 Installing interconnect modules 18 Interconnect device mapping 19 Installing a server blade 19 Connecting to the network 24 Completing the configuration 24 Hardware options installation 25 Introduction 25 Hot plug SAS or SATA hard drive option 25 Processor option 26 Memory...

Page 4: ...t Agents 54 HP ProLiant Essentials Virtualization Management Software 54 HP ProLiant Essentials Server Migration Pack Physical to ProLiant Edition 54 HP Insight Control Environment Suites 55 Redundant ROM support 55 USB support and functionality 56 Diagnostic tools 56 HP Insight Diagnostics 56 HP Insight Diagnostics survey functionality 57 Integrated Management Log 57 Array Diagnostic Utility 57 R...

Page 5: ...y for products marked with the FCC logo United States only 78 Modifications 78 Cables 78 Canadian notice Avis Canadien 79 European Union regulatory notice 79 Disposal of waste equipment by users in private households in the European Union 79 Japanese notice 80 BSMI notice 80 Korean notice 81 Laser compliance 81 Battery replacement notice 81 Taiwan battery recycling notice 82 Electrostatic discharg...

Page 6: ...ard drive bay 2 2 Server blade handle 3 Server blade handle release button 4 Serial pull tab 5 Hard drive bay 1 6 Local I O cable connector 7 Power On Standby button The local I O cable connector is used with the local I O cable to perform some server blade configuration and diagnostic procedures ...

Page 7: ...reen flashing Network activity Off No link or activity 4 NIC 2 LED Green Network linked Green flashing Network activity Off No link or activity 5 NIC 3 LED Green Network linked Green flashing Network activity Off No link or activity 6 NIC 4 LED Green Network linked Green flashing Network activity Off No link or activity 7 System power LED Green On Amber Standby auxiliary power available Off Off Ac...

Page 8: ...lure alert has been received for this drive Replace the drive as soon as possible On Off The drive is online but it is not active currently Flashing regularly 1 Hz Amber flashing regularly 1 Hz Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or stripe migration but a predictive fail...

Page 9: ... soon as possible Off Amber flashing regularly 1 Hz A predictive failure alert has been received for this drive Replace the drive as soon as possible Off Off The drive is offline a spare or not configured as part of an array System board components Item Description 1 Bezel LED connector 2 Processor socket 4 3 DIMM slots Processor 4 memory banks G and H 4 Processor socket 2 populated 5 DIMM slots P...

Page 10: ...d thumbscrew 25 System maintenance switch SW2 26 Hard drive backplane connector The symbols correspond to the symbols located on the interconnect bays For more information see the HP ProLiant BL685c Generation 5 Server Blade Installation Instructions that ship with the server blade Mezzanine connector definitions PCIe x8 mezzanine connectors support x16 cards at up to x8 speeds Item Connector Card...

Page 11: ...Off 4 Reserved Off 5 Password disabled Off 6 Reset configuration Off 7 Reserved Off 8 Reserved Off To access redundant ROM set S1 S5 and S6 to ON System maintenance switch procedures When you perform troubleshooting steps this guide may instruct you to perform the following procedures Clear the system configuration Access the redundant ROM To complete these procedures you must change physical sett...

Page 12: ...eps 5 through 7 IMPORTANT When the server blade boots after NVRAM is cleared a delay of up to 2 minutes is normal During this delay the system appears non functional Do not attempt any procedures during the delay Accessing the redundant ROM If the system ROM is corrupted the system automatically switches to the redundant ROM in most cases If the system does not automatically switch to the redundan...

Page 13: ...r blade For connecting to the local I O cable connector on the server blade front panel 2 Video For connecting a video monitor 3 USB For connecting up to two USB devices 4 Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures ...

Page 14: ... Depending on the Onboard Administrator configuration use one of the following methods to power down the server blade Use a virtual power button selection through iLO 2 This method initiates a controlled remote shutdown of applications and the OS before the server blade enters standby mode Press and release the Power On Standby button This method initiates a controlled shutdown of applications and...

Page 15: ...rver blade before beginning any installation procedure Improper grounding can cause ESD Remove the access panel To remove the component 1 Power down the server blade on page 14 2 Remove the server blade on page 15 3 Lift the access panel latch and slide the access panel to the rear 4 Remove the access panel WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the in...

Page 16: ...MM baffles that are missing or installed incorrectly can compromise server blade and enclosure cooling To remove the component 1 Power down the server blade on page 14 2 Remove the server blade on page 15 3 Remove the access panel on page 15 4 Remove the DIMM baffle Install the DIMM baffle CAUTION To avoid damage to the server blade and the enclosure install all DIMM baffles in the proper location...

Page 17: ...ry banks with the R toward the front of the server blade o Install DIMM baffles for processor 2 and 4 memory banks with the L toward the front of the server blade 2 Install the access panel on page 16 3 Install the server blade Installing a server blade on page 19 ...

Page 18: ...most current documentation for server blades and other HP BladeSystem components is available at the HP website http www hp com go bladesystem documentation Documentation is also available in the following locations Documentation CD that ships with the enclosure HP Business Support Center website http www hp com support HP Technical Documentation website http docs hp com Installing server blade op...

Page 19: ...e HP BladeSystem enclosure installation poster or the HP BladeSystem enclosure setup and installation guide on the HP website http www hp com go bladesystem documentation Installing a server blade The HP BladeSystem c7000 Enclosure ships with four device bay shelves to support half height devices To install a full height device remove the device bay shelf and the corresponding blanks CAUTION To pr...

Page 20: ...e documentation is located at the HP website http h71028 www7 hp com enterprise cache 80316 0 0 0 121 html Server blade documentation is located at the HP website http h18004 www1 hp com products servers platforms To install a server blade 1 Remove the blank 2 Remove the three adjacent blanks 3 Slide the device bay shelf locking tab to the left to open it ...

Page 21: ...lift the right side slightly to disengage the two tabs from the divider wall and then rotate the right edge downward clockwise 5 Lift the left side of the device bay shelf to disengage the three tabs from the divider wall and then remove it from the enclosure ...

Page 22: ...Setup 22 6 Remove the connector covers 7 Prepare the server blade for installation ...

Page 23: ...blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank 9 Install blanks in any empty bays a Locate the coupler plate that ships with the server blade b Install the coupler plate on top of the blank and then slide the coupler plate forward until it locks into place ...

Page 24: ...r blades and the external network Two types of interconnect modules are available for HP BladeSystem c Class enclosures Pass Thru modules and switch modules For more information about interconnect module options see the HP website http www hp com go bladesystem interconnects IMPORTANT To connect to a network with a Pass Thru module always connect the Pass Thru module to a network device that suppo...

Page 25: ...onents to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Hot plug SAS or SATA hard drive option The server blade supports up to two hot plug SAS or SATA drives CAUTION To prevent improper cooling and thermal damage do not operate the server blade...

Page 26: ... status of the hard drive from the hot plug hard drive LEDs SAS and SATA hard drive LEDs on page 8 5 Resume normal server blade operations Processor option WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them ...

Page 27: ...ber CAUTION The server blade supports only two or four processor configurations Always populate processor sockets 1 and 2 with processors and heatsinks To prevent overheating always populate processor sockets 3 and 4 with processors and heatsinks or processor socket covers and heatsink blanks CAUTION The heatsink thermal interface media is not reusable and must be replaced if the heatsink is remov...

Page 28: ...essor socket protective cover Retain the cover for future use CAUTION Failure to completely open the processor retaining latch prevents the processor from seating during installation leading to hardware damage 6 Open the processor retaining latch and the processor socket retaining bracket IMPORTANT Be sure the processor remains inside the processor installation tool ...

Page 29: ... carefully re insert the processor in the tool 8 Align the processor installation tool with the socket and install the processor CAUTION The processor is designed to fit one way into the socket Use the alignment guides on the processor and socket to properly align the processor with the socket ...

Page 30: ...ion 30 9 Press down firmly until the processor installation tool clicks and separates from the processor and then remove the processor installation tool 10 Close the processor retaining bracket and the processor retaining latch ...

Page 31: ...o not install the air baffles on heatsinks for processors 3 and 4 12 If the heatsink will be installed on processor 1 or 2 expose the adhesive and apply the air baffles to the side of the heatsink that will face the center of the server 13 Align the holes in the heatsink with the guide pins on the processor cage ...

Page 32: ...Hardware options installation 32 o Processor 3 or 4 o Processor 1 or 2 CAUTION Heatsink retaining screws should be tightened in diagonally opposite pairs in an X pattern 14 Install the heatsink ...

Page 33: ...r up the server blade on page 14 Memory option You can expand server memory by installing PC2 5300 Registered DDR2 SDRAM DIMMs The server supports up to 64 GB of memory using 16 4 GB DIMMs four DIMMs per processor NOTE The Advanced Memory Protection option in RBSU provides additional memory protection beyond Advanced ECC By default the server is set to Advanced ECC Support For more information ref...

Page 34: ...al memory Install only ECC PC2 5300 Registered DDR2 SDRAM DIMMs that meet the following specifications o Supply voltage 1 8 V o Bus width 72 bits Install DIMMs in pairs banks beginning with banks farthest from each populated processor Install DIMMs with the greatest capacity in the banks farthest from the processor Install identical DIMMs with the same part number in a bank DIMMs must be installed...

Page 35: ...rd locations see System board components on page 9 For mezzanine card signal mapping see the HP ProLiant BL685c Generation 5 Server Blade Installation Instructions that ship with the server blade Optional mezzanine cards are classified as Type I mezzanine cards and Type II mezzanine cards The card type determines where it can be installed in the server blade Install Type I mezzanine cards on any m...

Page 36: ... connector to seat the board 6 Install the access panel on page 16 7 Install the server blade Installing a server blade on page 19 8 Power up the server blade on page 14 HP Smart Array E200i Controller battery pack option The optional BBWC enabler provides the system with a means for storing and saving data in the event of an unexpected system shutdown ...

Page 37: ...alled In this case a POST error message is displayed when the server blade is powered up indicating that the battery pack is temporarily disabled No action is necessary on your part The internal circuitry automatically recharges the batteries and enables the battery pack This process might take up to four hours During this time the cache module functions properly but without the performance advant...

Page 38: ...n the new cache module provided in the option kit 7 Install the new Smart Array E200i cache module 8 Install mezzanine card 3 if necessary 9 Install the access panel on page 16 10 Install the server blade Installing a server blade on page 19 11 Power up the server blade on page 14 ...

Page 39: ...r blade For local I O cable connectors see Local I O cable on page 13 Connecting locally to a server blade with video and USB devices Use the local I O cable to connect a monitor and any of the following USB devices USB hub USB keyboard USB mouse USB CD DVD ROM drive USB diskette drive Numerous configurations are possible This section offers two possible configurations For more information see USB...

Page 40: ...o the server blade 2 Connect the video connector to a monitor 3 Connect a USB mouse to one USB connector 4 Connect a USB keyboard to the second USB connector Item Description 1 Monitor 2 USB mouse 3 Local I O cable 4 Server blade 5 Video connector 6 USB keyboard Accessing local media devices Use the following configuration when configuring a server blade or loading software updates and patches fro...

Page 41: ...o USB diskette drive NOTE Use a USB hub when connecting a USB diskette drive and or USB CD ROM drive to the server blade The USB hub provides additional connections Item Description 1 Monitor 2 USB mouse 3 Local I O cable 4 Server blade 5 USB hub 6 USB keyboard 7 USB CD DVD ROM drive or diskette drive ...

Page 42: ...e changes and exit the utility HP is working with Linux providers to address this problem in future revisions of these operating systems This option may not be required with newer revisions of Red Hat Enterprise Linux or SUSE Linux Enterprise Server Software drivers and additional components HP offers the following additional software components for server blades Health and Wellness driver and IML...

Page 43: ...cated iLO 2 management NICs on each server blade in an enclosure for faster deployment To connect to the server blade using iLO 2 install the server blade in an enclosure Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the server blade The c Class tab enables you to control specific settings for the HP BladeSystem iLO 2 also provides web based status for the HP BladeSys...

Page 44: ... Professional or Microsoft Windows XP OS o Microsoft Internet Explorer 5 5 or above with 128 bit encryption o Ethernet NIC with 10 100 RJ 45 connector o TCP IP networking and an IP address compatible with one of the following the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address o CD ROM drive CD DVD ROM drive and or diskette drive o Any of the following Java Runtime Enviro...

Page 45: ...rver with an OS installed Deployment methods Three primary deployment methods are supported IMPORTANT To deploy a server blade without the RDP create a bootable diskette or image of a bootable diskette PXE deployment on page 45 CD ROM deployment on page 46 Diskette image deployment on page 47 PXE deployment PXE enables server blades to load an image over the network from a PXE server and then exec...

Page 46: ...me server deployments The SmartStart Scripting Toolkit is designed to support ProLiant BL ML and DL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these new tools to build an automated server deployment process Using SmartStart technology the Scripting Toolkit provides a flexible way to create standard server configuration scripts Th...

Page 47: ...rmal installation procedure for an OS Windows Server 2003 cannot be installed from a USB CD ROM on the I O cable if the hard drive is completely blank no partitions defined To install Windows Server 2003 use one of the following methods Make a partition on the hard drive that Windows Server 2003 will be loaded on Use the SmartStart CD 7 60 or later Use the Rapid Deployment Pack For instructions se...

Page 48: ...er Guide and download the latest version of the software from the HP website http www hp com servers sstoolkit As an alternative method configure the hardware manually with RBSU and the iLO 2 remote console With this method the disk is more generic and integrates with an existing network OS installation process For more information refer to HP BladeSystem c Class advanced management on page 43 To ...

Page 49: ...yment process Using SmartStart technology the Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each server deployed making it possible to scale server deployments to high volumes in a rapid manner For mor...

Page 50: ...If the boot drive is not empty or has been written to in the past ORCA does not automatically configure the array You must run ORCA to configure the array settings Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3 4 5 or 6 3 4 5 or 6 RAID 5 More than 6 0 None To change any ORCA default settings and override the auto configuration process press the F8 key when prompted By default the ...

Page 51: ...dividual steps of a configuration procedure For optimum performance the minimum display settings are 800 600 resolution and 256 colors Servers running Microsoft operating systems require Internet Explorer 5 5 with Service Pack 1 or later For Linux servers refer to the README TXT file for additional browser and support information For more information refer to the Configuring Arrays on HP Smart Arr...

Page 52: ... feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires...

Page 53: ...hard drives completely Refer to the instructions for using this utility Run the Erase Utility if you must erase the system for the following reasons You want to install a new operating system on a server with an existing operating system You encounter an error when completing the steps of a factory installed operating system installation The Erase Utility can be accessed from the Maintenance Utili...

Page 54: ...eaching high CPU memory or disk utilization levels Highly flexible move capabilities that enable live moves and moves to dissimilar host resources Back up template and alternate host capabilities that enable restoration of VMs on any available host The Server Migration Pack automates the manual processes required for migrating servers between physical or virtual platforms P2V V2P and V2V enabling ...

Page 55: ...efficiency The software installed by Insight Control Environment suites delivers core management functionality for HP ProLiant server and HP BladeSystem lifecycles including Rapid server deployment Health and performance monitoring Comprehensive remote control Vulnerability scanning and patch management Power and thermal measurement reporting capping and regulation Integrated management of virtual...

Page 56: ...stalled in the internal connector avoiding issues of clearance on the front of the rack and physical access to secure data For additional security external USB functionality can be disabled through RBSU Disabling external USB support in RBSU disables the USB connectors on the local I O cable Internal USB functionality is unaffected Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is ...

Page 57: ... and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following From within HP SIM HP Systems Insight Manager on page 53 From within Survey Utility From within operating system specific IML viewers o For NetWare IML Viewer o For Windows IML Viewer o For Linux IML Viewer Application From...

Page 58: ... a standalone tool that performs real time reactive and proactive service event filtering analysis and notification The tool gathers event data from SNMP traps or information provided over an HTTP interface and notifies an administrator or HP through SMTP and ISEE For more information refer to the HP website http h18000 www1 hp com support svctools Keeping the system current Drivers The server inc...

Page 59: ... For operating systems supported by the server see the HP website http www hp com support Integrates with other software maintenance deployment and operating system tools Automatically checks for hardware firmware and operating system dependencies and installs only the correct ROM upgrades required by each target server To download the tool and for more information see the HP website http h18000 w...

Page 60: ...l Documentation website http www docs hp com Select Enterprise Servers Workstations and Systems Hardware and then the appropriate server Pre diagnostic steps WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components IMPORTANT This guide provides information for multiple serv...

Page 61: ...into this receptacle This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching 10 34 kg 22 80 lb This symbol indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the r...

Page 62: ...tics on page 56 and use the survey page to view the current configuration or to compare it to previous configurations Refer to your hardware and software records for information Refer to server LEDs and their statuses Prepare the server for diagnosis 1 Be sure the server is in the proper operating environment with adequate power air conditioning and humidity control Refer to the server documentati...

Page 63: ...for damage Be sure no cables have bent pins or damaged connectors If a fixed cable tray is available for the server be sure the cords and cables connected to the server are routed correctly through the tray Be sure each device is properly seated Avoid bending or flexing circuit boards when reseating components If a device has latches be sure they are completely closed and locked Check any interloc...

Page 64: ... flowchart on page 73 Start diagnosis flowchart Use the following flowchart to start the diagnostic process Item Refer to 1 General diagnosis flowchart on page 65 2 Power on problems flowchart Server blade power on problems flowchart on page 67 3 POST problems flowchart on page 69 4 OS boot problems flowchart on page 71 5 Server fault indications flowchart on page 73 ...

Page 65: ...owchart provides a generic approach to troubleshooting If you are unsure of the problem or if the other flowcharts do not fix the problem use the following flowchart Item See 1 Symptom information on page 62 2 Loose connections on page 63 3 Service notifications on page 63 ...

Page 66: ...tation CD or the HP website http www hp com go bladesystem documentation 7 Maintenance and service guides for p Class server blades located on the Documentation CD or the HP website http www hp com products servers proliant bl p class info Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation Hardware...

Page 67: ...Troubleshooting 67 Server blade power on problems flowchart Symptoms The server does not power on The system power LED is off or amber ...

Page 68: ...se or faulty power cord Power source problem Power on circuit problem Improperly seated component or interlock problem Faulty internal component Item See 1 Component identification on page 6 2 Maintenance and service guides for c Class server blades located on the HP website http www hp com go bladesystem documentation 3 Integrated Lights Out User Guide located on the HP website http www hp com se...

Page 69: ... Server does not complete POST NOTE The server has completed POST when the system attempts to access the boot device Server completes POST with errors Possible problems Improperly seated or faulty internal component Faulty KVM device Faulty video device ...

Page 70: ...ebsite http www hp com support 6 Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation 7 Server information you need in the HP ProLiant Servers Troubleshootin...

Page 71: ...ot problems on a server blade Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade Use a local I O cable and drive to connect to the server blade and then restart the server blade Symptoms Server does not boot a previously installed OS Server does not boot SmartStart ...

Page 72: ... the HP website http www hp com support Controller documentation 6 General memory problems are occurring in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support 7 Operating system problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support HP contact info...

Page 73: ...lems flowchart on page 71 Server fault indications flowchart Symptoms Server boots but a fault event is reported by Insight Management Agents on page 54 Server boots but the internal health LED external health LED or component health LED is red or amber ...

Page 74: ...ting Guide located on the Documentation CD or on the HP website http www hp com support 3 Component identification on page 6 4 System Management Homepage https localhost 2381 5 Power on problems flowchart Server blade power on problems flowchart on page 67 6 Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com suppo...

Page 75: ...r messages in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components ...

Page 76: ...mperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server blade on page 14 2 Remove the server blade on page 15 3 Remove the access panel on page 15 4 Identify the battery location System board components on page 9 5 Remove the bat...

Page 77: ...ample personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the la...

Page 78: ...s Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 1 800 HP INVENT 1 800 474 6836 F...

Page 79: ...uct complies with the following EU Directives Low Voltage Directive 2006 95 EC EMC Directive 2004 108 EC Compliance with these directives implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking place...

Page 80: ...cling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your house...

Page 81: ...djustments or performance of procedures other than those specified herein or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation Do not try to open the module enclosure There are no user serviceable components inside Do not operate controls make adjustments or perform procedures to the laser device other than th...

Page 82: ...y packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice T...

Page 83: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Page 84: ...for sea level An altitude derating of 1 C per 304 8 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Upper operating limit is 3 048m 10 000 ft or 70 Kpa 10 1 psia Upper non operating limit is 9 144 m 30 000 ft or 30 3 KPa 4 4 psia Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure mi...

Page 85: ...HP United States webpage http welcome hp com country us en contact_us html To contact HP by phone o Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http ...

Page 86: ...oduits HP comportent de nombreuses pièces CSR Customer Self Repair réparation par le client afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses Si pendant la période de diagnostic HP ou ses partenaires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l envoie directement Il existe deux catégories de p...

Page 87: ...segna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa...

Page 88: ... a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagnóstico HP o los proveedores o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le enviará dicho componente directamente para que realice su sustitución Los componentes CSR se clasifican en dos categorías Obligatorio componentes para los que ...

Page 89: ...In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden...

Page 90: ...ido Onde as condições geográficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário...

Page 91: ...Technical support 91 ...

Page 92: ...Technical support 92 ...

Page 93: ...ty ASR Automatic Server Recovery BBWC battery backed write cache BIOS Basic Input Output System CSR Customer Self Repair DDR2 double data rate 2 DHCP Dynamic Host Configuration Protocol DIMM dual inline memory module ESD electrostatic discharge I O input output IEC International Electrotechnical Commission ...

Page 94: ...se Edition KVM keyboard video and mouse LED light emitting diode NBP Network Bootstrap Program NIC network interface controller ORCA Option ROM Configuration for Arrays OSEM Open Services Event Manager POST Power On Self Test PSP ProLiant Support Pack PXE Preboot Execution Environment RAID redundant array of inexpensive or independent disks ...

Page 95: ...d SCSI SATA serial ATA SCSI small computer system interface SFP small form factor pluggable SIM Systems Insight Manager SNMP Simple Network Management Protocol TCP IP Transmission Control Protocol Internet Protocol TFTP Trivial File Transfer Protocol UID unit identification USB universal serial bus VCA Version Control Agent ...

Page 96: ...Acronyms and abbreviations 96 WEBES Web Based Enterprise Service WfM Wired for Management ...

Page 97: ...elf repair 85 D Declaration of Conformity 78 deployment methods 42 43 diagnosing problems 60 65 diagnostic tools 48 52 56 diagnostics utility 56 DIMM installation guidelines 34 DIMM slots 11 DIMMs 11 33 documentation 60 drivers 42 58 E electrostatic discharge 83 Erase Utility 53 error messages 75 European Union notice 79 F features 6 Federal Communications Commission FCC notice 77 78 flowcharts 63...

Page 98: ...ions 14 options installation 25 ORCA Option ROM Configuration for Arrays 51 OS boot problems flowchart 71 P phone numbers 85 POST error messages 75 POST problems flowchart 69 powering down 14 powering up 14 49 power on problems flowchart 67 problem diagnosis 60 processors 26 ProLiant Support Pack PSP 59 PSPs overview 59 PXE deployment 43 45 R RBSU ROM Based Setup Utility 49 RBSU configuration 49 r...

Page 99: ...1 system board components 9 System Erase Utility 53 system maintenance switch 11 Systems Insight Manager 53 T Taiwan battery recycling notice 82 technical support 85 telephone numbers 85 troubleshooting 60 63 troubleshooting flowcharts 63 troubleshooting resources 60 U updating drivers 42 updating the system ROM 55 USB connectors 13 USB devices 39 USB support 56 utilities 42 utilities deployment 4...

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HP BL685c - ProLiant - 4 GB RAM, User Manual

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