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C-2
www.hp.com
Setup and Installation Guide
POST Error Messages
164-Memory Size
Error
Amber
Memory configuration is
incorrect.
1. Ensure the SODIMM(s)
are properly installed.
2. Verify that the proper
type of SODIMM is
installed.
3. Reseat the SODIMM(s).
4. Replace the SODIMM(s).
5. Replace the blade.
201-Memory Error
Red
An SODIMM may not be
seated correctly or is
bad.
1. Ensure the SODIMM(s)
are properly installed.
2. Verify that the proper
type of SODIMM is
installed.
3. Reseat the SODIMM(s).
4. Replace the SODIMM(s).
5. Replace the blade.
303-Keyboard
Controller Error
Amber
Keyboard controller has
failed.
1. Reconnect the keyboard
with the blade turned off.
2. Use a different keyboard
that is known to work
properly.
3. Replace the blade.
304-Keyboard or
System Unit Error
Amber
Keyboard has failed.
1. Reconnect the keyboard
with the blade turned off.
2. Use a different keyboard
that is known to work
properly.
3. Replace the blade.
1720-SMART Hard
Drive detects imminent
failure
Amber
Hard drive is about to
fail.
1. Run Drive Protection
System if applicable.
2. Apply firmware patch
(
www.hp.com/support
).
3. Back up contents and
replace the hard drive.
POST Error Messages
(Continued)
Code/Message
Health LED
Possible Cause
Recommended Action