HP A3724A - SureStore E Hub S10, User Manual

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If Firmware Upgrade Appears to Fail
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Reinstalling the Hub Device Agent Code
1. From the Boot menu, enter 1 to update the device agent code. A prompt appears for you
to begin file transfer; for example:
Ready to download Device Agent code to RAM
Start ASCII file (S-record format) transfer now
<Refer to terminal emulator user manual for instructions>
Press control-C at any time to cancel
2. From the terminal emulator application, use the transfer option to send a text file. The
appropriate file was previously downloaded as a compressed file from the Hewlett-
Packard Software Depot (http://www.software.hp.com).
For model S10 short-wave hubs, send the following file:
IFCH3719.FRM
For model L10 long-wave hubs, send the following file:
IFCH3720.FRM
The screen is filled with rows of progress indicator dots as the file is transferred; for
example:
...................................................................
...................................................................
...................................................................
.....................................................
The transfer process can take 10 to 40 minutes.
When the file transfer has been completed, status messages and a transfer prompt
appear; for example:
Done, memory range [$00001000:$0005B666]
Ready to transfer Device Agent code from RAM to FLASH
Note, once started, this step must not be interrupted
Press Enter to start, control-C to cancel
The values displayed for memory range represent low-level diagnostics. The values
displayed in the status message can be different from the values shown here.