HP 6720s - Notebook PC Maintenance And Service Manual Download

Page: 128 / 145

Initiating a recovery in Windows

To initiate a recovery in Windows, follow these steps:

Back up all personal files.

Select

Start > All Programs > HP Backup & Recovery > Backup & Recovery

Manager

Click

Next

Click

Perform a recovery

, and then click

Next

Follow the on-screen instructions.

Initiating a recovery from the hard drive recovery partition

To initiate a recovery from the hard drive recovery partition, follow these steps:

Back up all personal files.

Restart the computer, and then press

f11

before the Windows operating system loads.

Click a recovery option, and then click

Next

Follow the on-screen instructions.

120 Chapter

Backup and recovery

Summary of Contents for 6720s - Notebook PC

Page 1: ...HP Compaq 6720s Notebook PC Maintenance and Service Guide ...

Page 2: ...indows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing her...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...able Kit 21 Mass storage devices 22 Miscellaneous parts 23 Sequential part number listing 24 4 Removal and replacement procedures Preliminary replacement requirements 29 Tools required 29 Service considerations 29 Plastic parts 29 Cables and connectors 30 Drive handling 30 Grounding guidelines 31 Electrostatic discharge damage 31 Packaging and transporting guidelines 32 Workstation guidelines 32 E...

Page 6: ...n Computer Setup 78 Computer Setup menus 79 File menu 79 Security menu 80 Diagnostics menu 80 System Configuration menu 81 6 Specifications Computer specifications 83 15 4 inch WXGA display specifications 84 Hard drive specifications 85 DVD RW and CD RW Double Layer Combo Drive specifications 86 DVD CD RW Combo Drive specifications 87 System DMA specifications 88 System interrupt specifications 89...

Page 7: ... specific files or folders 117 Backing up the entire hard drive 117 Creating recovery points 118 Scheduling backups 118 Performing a recovery 119 Performing a recovery from the recovery discs 119 Performing a recovery from the hard drive 119 Initiating a recovery in Windows 120 Initiating a recovery from the hard drive recovery partition 120 9 Connector pin assignments Audio out headphone 121 Audi...

Page 8: ...viii ...

Page 9: ... 67 GHz processor 2 MB L2 cache 667 MHz front side bus FSB Intel Celeron M processors 550 2 00 GHz processor 1 MB L2 cache 533 MHz FSB 540 1 86 GHz processor 1 MB L2 cache 533 MHz FSB Chipset Northbridge Intel GME965 with up to 800 MHz FSB Northbridge Intel GLE960 with up to 533 MHz FSB Southbridge Intel ICH8M Graphics Intel Universal Memory Architecture UMA graphics subsystem integrated with shar...

Page 10: ...l system memory 1024 512 1024 MB total system memory 512 2 dual channel 1024 MB total system memory 1024 1 512 MB total system memory 512 1 Supports the following configurations only in Brazil 2048 MB total system memory 2048 1 2048 MB total system memory 1024 2 dual channel 1024 MB total system memory 1024 1 1024 MB total system memory 512 2 dual channel 512 MB total system memory 512 1 Hard driv...

Page 11: ...digital line guard Modem cable included in Brazil the Czech Republic Europe France Greece Hungary Israel Latin America Poland Russia Saudi Arabia Slovakia Slovenia South Africa Turkey and the United Kingdom Ethernet Intel 82562GT S3 S4 S5 wake on LAN DC no S3 S4 S5 wake on LAN AC yes Wireless Integrated WLAN options by way of wireless module 2 WLAN antennae built into display assembly Support for ...

Page 12: ...uttons and vertical scrolling taps enabled as default Power requirements 65 W AC adapter with localized cable plug support 2 wire plug with ground pin supports 2 pin DC connector 6 cell 55 Wh Li ion battery 6 cell 47 Wh Li ion battery Security Supports Kensington security sock Operating system Preinstalled Windows Vista Basic 32 with Office Ready Windows Vista Basic 32 Japan with Office Personal i...

Page 13: ...board Computer models equipped with GME965 system board Red Flag Linux in the People s Republic of China only DRDVD Vista Certified Microsoft WHQL Serviceability End user replaceable parts AC adapter Battery system Hard drive Memory module Optical drive WLAN module 5 ...

Page 14: ...ouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse 4 TouchPad scroll zone Scrolls up or down This table describes factory settings To view or change pointing device preferences select Start Control Panel Hardware and Sound Mouse 6 Chapter 2 External component identification ...

Page 15: ... off press the button to turn on the computer When the computer is on press the button to initiate Hibernation When the computer is in the Sleep state press the button briefly to exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at lea...

Page 16: ...a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key 8 Chapter 2 External component identification ...

Page 17: ...powered stereo speakers headphones ear buds a headset or television audio 2 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 3 SD MMC Card Reader Supports the following optional digital card formats SD Memory Card and MMC Front components 9 ...

Page 18: ...cal discs 2 Optical drive light Blinking The optical drive is being accessed 3 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 10 Chapter 2 External component identification ...

Page 19: ... computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 2 ExpressCard slot Supports optional ExpressCards 3 RJ 11 modem jack Connects a modem cable 4 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to c...

Page 20: ...nternal fan to cycle on and off during routine operation 5 Hard drive bay Holds the hard drive 6 WLAN module compartment select models only Contains a WLAN module slot CAUTION To prevent an unresponsive system use only a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you install the module and then receive ...

Page 21: ...ustrated parts catalog Serial number location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial number location 13 ...

Page 22: ...Computer major components 14 Chapter 3 Illustrated parts catalog ...

Page 23: ...456624 201 For use in the Czech Republic 456624 221 For use in Denmark 456624 081 For use in France 456624 051 For use in French Canada 456624 121 For use in Germany 456624 041 For use in Greece 456624 DJ1 For use in Hungary 456624 211 For use in Iceland 456624 DD1 For use in Israel 456624 BB1 For use in Italy 456624 061 For use in Japan 456624 291 For use in Latin America 456624 161 For use in th...

Page 24: ...able 456601 001 9 ExpressCard assembly 456607 001 10 System boards include replacement thermal material For use only with computer models equipped with Intel Core 2 Duo processors 456608 001 For use only with computer models equipped with Intel Celeron M processors 456609 001 11 Optical drive connector board 456805 001 12 Fan 456604 001 13 Broadcom Bluetooth modules do not include Bluetooth module...

Page 25: ...iti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan Uruguay the United States Venezuela and Vietnam 441086 001 For use in Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Israel Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Mona...

Page 26: ...Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Hong Kong India Indonesia Malaysia Mexico Panama Paraguay Peru Saudi Arabia Taiwan the United States Uruguay Venezuela and Vietnam 441082 001 and 448674 001 For use in Austria Azerbaijan Bahrain Belgium Brazil Bulgaria Croatia Cyprus the Czech Republic Denmark Egypt Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Isra...

Page 27: ...a Spain Sri Lanka St Kitts Nevis St Lucia St Vincent Grenada Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe For use in Japan 441090 291 Intel 802 11b g WLAN module for use in ...

Page 28: ...ive bay cover includes 2 captive screws secured by C clips 2 WLAN module compartment cover includes one captive screw secured by a C clip 3 ExpressCard slot bezel 4 Memory module compartment cover includes one captive screw secured by a C clip 20 Chapter 3 Illustrated parts catalog ...

Page 29: ...Cable Kit Item Description Spare part number Cable Kit 456594 001 1 RJ 11 jack cable 2 Display lid switch module and cable 3 Bluetooth module cable Cable Kit 21 ...

Page 30: ...RW Super Multi Double Layer Combo Drive with LightScribe 456799 001 DVD RW and CD RW Super Multi Double Layer Combo Drive 456798 001 DVD CD RW Combo Drive 456797 001 2 Hard drives include bracket 160 GB 5400 rpm 457014 001 120 GB 5400 rpm 457013 001 80 GB 5400 rpm 457012 001 22 Chapter 3 Illustrated parts catalog ...

Page 31: ... 291 For use in South Korea 342714 AD1 For use in Switzerland 342714 AG1 For use in the United Kingdom 342714 031 For use the United States 342714 001 Screw Kit Phillips PM3 0 4 0 screw Phillips PM2 5 12 0 captive screw Phillips PM2 5 10 0 captive screw Phillips PM2 5 7 0 captive screw Phillips PM2 5 7 0 screw Phillips PM2 5 4 0 screw Phillips PM2 0 8 0 screw Phillips PM2 0 6 0 screw Phillips PM2 ...

Page 32: ... 1024 MB memory module PC2 5300 667 MHz DDR2 417220 001 65 W AC adapter 417506 001 2048 MB memory module PC2 5300 667 MHz DDR2 441074 001 Modem module includes modem module cable NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 456594 001 See Cable Kit on page 21 for more Cable Kit spare part number inf...

Page 33: ...nd Turkey Ukraine the United Kingdom and Uzbekistan 441082 003 Intel 802 11a b g WLAN module for use in Australia New Zealand Pakistan the People s Republic of China and South Korea 441082 291 Intel 802 11a b g WLAN module for use in Japan 441086 001 Intel 802 11a b g n WLAN module for use in Antigua Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colomb...

Page 34: ...r 4 MB L2 cache 800 MHz FSB includes replacement thermal material 446894 001 Intel Core 2 Duo T7700 2 40 GHz processor 4 MB L2 cache 800 MHz FSB includes replacement thermal material 448674 001 Intel 802 11a b g WLAN module for use in Antigua Barbuda Argentina Aruba the Bahamas Barbados Bermuda Brunei Canada the Cayman Islands Chile Colombia Costa Rica the Dominican Republic Ecuador El Salvador Gu...

Page 35: ...d 8 display bezel screw covers 456617 001 Logo Kit 456618 001 Display inverter 456622 001 TouchPad Miscellaneous Kit includes TouchPad bracket and TouchPad button board actuators 456624 001 Keyboard for use in the United States 456624 031 Keyboard for use in the United Kingdom 456624 041 Keyboard for use in Germany 456624 051 Keyboard for use in France 456624 061 Keyboard for use in Italy 456624 0...

Page 36: ...i Double Layer Combo Drive includes bezel and bracket 456800 001 Switch cover includes button board and cable 456801 001 15 4 inch WXGA display assembly includes 2 WLAN antenna transceivers and cables 456802 001 15 4 inch WXGA display assembly with BrightView includes 2 WLAN antenna transceivers and cables 456803 001 Top cover includes TouchPad board and cable and TouchPad button board and cable 4...

Page 37: ...ections include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply...

Page 38: ...erting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in...

Page 39: ... Keep components in their electrostatic safe containers until you area ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The f...

Page 40: ...nd that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field...

Page 41: ...e between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistanc...

Page 42: ... to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 5 Remove the real time clock RTC battery see RTC battery on page 74 6 Wait approximately 5 minutes 7 Replace the RTC battery and reassemble the computer 8 Connect AC power to the computer Do ...

Page 43: ...t must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Serial number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Component replacement procedures 35 ...

Page 44: ...adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 456616 001 There are 6 rubber feet that attach to the base enclosure in the locations illustrated below 36 Chapter 4 Removal and replacement procedures ...

Page 45: ...em 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latches 1 to release the battery 3 Remove the battery 2 from...

Page 46: ...ging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 Remove the hard drive 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 0 5 0 captive screws 1 that secure the hard drive bay cover to the computer 3 Lift the right side of the hard drive bay cover 2 swing it to left and remove the co...

Page 47: ...the hard drive bracket remove the two Phillips PM3 0 4 0 hard drive bracket screws 1 from each side of the hard drive 8 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Component replacement procedures 39 ...

Page 48: ...a Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania ...

Page 49: ... Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal...

Page 50: ...ect the WLAN antenna cables 1 from the terminals on the WLAN module NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 5 Remove the two Phillips PM2 5 4 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 6 Remove the WLAN m...

Page 51: ...ect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 Remove the memory module 1 Loosen the Phillips PM2 0 5 0 captive screw 1 that secures the memory module compartment cover to the computer 2 Lift the front edge of the cover 2 swing it up and back and remove the cover ...

Page 52: ... 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Batte...

Page 53: ...acket position the optical drive with the rear toward you 6 Remove the two Phillips PM2 0 4 0 screws 1 that secure the optical drive bracket to the optical drive 7 Remove the optical drive bracket 2 Reverse this procedure to reassemble and install an optical drive Component replacement procedures 45 ...

Page 54: ...tes 456624 091 456624 131 456624 251 456624 171 456624 231 456624 BA1 456624 AD1 456624 071 456624 B71 456624 BG1 456624 AB1 456624 281 456624 141 456624 031 456624 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all exter...

Page 55: ...eyboard to the computer 3 Turn the computer display side up with the front toward you 4 Open the computer as far as possible 5 Lift the rear edge of the keyboard 1 and slide it back until it rests on the display assembly 2 Component replacement procedures 47 ...

Page 56: ... the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 3...

Page 57: ...computer right side up with the front toward you 4 Open the computer as far as possible 5 Release the ZIF connector to which the button board cable 1 is attached and disconnect the cable from the system board 6 Remove the switch cover 2 by lifting it straight up Reverse this procedure to install the switch cover Component replacement procedures 49 ...

Page 58: ...he computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 5 Remove the keyboard see Keyboard on page 46 6 Remove the switch cover see Switch cover on page 48 Remove the speaker 1 Disconnect the speaker cable 1 from the system board 2 Remove the two Torx T8M2 5 4 0 screws 2 that secure the speak...

Page 59: ...power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 5 Remove the keyboard see Keyboard on page 46 6 Remove the switch cover see Switch cover on page 48 Remove the display lid switch module 1 Disconnect the display lid switch module cable 1 from the system board 2 Remove the di...

Page 60: ...the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 5 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 40 6 Remove the following components a Keyboard see Keyboard on page 46 b Switch cover see Switch cover on page 48 c Speaker see Speaker on page 50 d ...

Page 61: ...lay hinges remove the eight rubber screw covers 1 and the eight Torx T8M2 5 6 0 screws 2 that secure the display bezel to the display assembly The rubber screw covers are available in the Rubber Kit spare part number 456616 001 6 Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure Component re...

Page 62: ...cable and the backlight cable will allow 9 Disconnect the display panel cable 2 and the backlight cable 3 from the display inverter 10 Remove the display inverter The display inverter is available using spare part number 456618 001 11 If it is necessary to replace the display hinges remove the four Torx T8M2 5 6 0 screws 1 that secure the display panel to the display enclosure 54 Chapter 4 Removal...

Page 63: ...s 1 that secure each display hinge to the display panel 14 Remove the display hinges 2 The left and right display hinges are available using spare part number 456806 001 Reverse this procedure to reassemble and install the display assembly Component replacement procedures 55 ...

Page 64: ...wer cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 5 Remove the following components a Hard drive see Hard drive on page 38 b Optical drive see Optical drive on page 44 c Keyboard see Keyboard on page 46 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 50 f Display lid switch module see Display lid sw...

Page 65: ...ot eject button The second press releases the ExpressCard slot bezel from the ExpressCard slot 5 Remove the ExpressCard slot bezel 2 6 Remove the three Torx T8M2 5 7 0 screws 3 that secure the top cover to the computer 7 Lift the rear edge of the top cover 1 and swing it up and forward until it rests at an angle 8 Lift the front edge of the top cover 2 until it disengages from the base enclosure 9...

Page 66: ...ector 4 to which the TouchPad cable is connected and disconnect the TouchPad cable from the system board 11 Remove the top cover Reverse this procedure to install the top cover 58 Chapter 4 Removal and replacement procedures ...

Page 67: ... cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 5 Remove the following components a Hard drive see Hard drive on page 38 b Optical drive see Optical drive on page 44 c Keyboard see Keyboard on page 46 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 50 f Display lid switch module see Display lid switc...

Page 68: ...computer 5 Release the TouchPad bracket 1 by sliding it back 6 Remove the TouchPad bracket 2 by lifting it straight up 7 Remove the TouchPad button board 3 8 Remove the TouchPad button board cable 4 from the opening in the TouchPad bracket 60 Chapter 4 Removal and replacement procedures ...

Page 69: ... 001 For use only Japan and Asia Pacific countries and regions 450066 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first...

Page 70: ...rd spare part kits include replacement thermal material Description Spare part number For use only with computer models equipped with Intel Core 2 Duo processors 456608 001 For use only with computer models equipped with Intel Celeron M processors 456609 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation ...

Page 71: ...56 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board Memory module see Memory module on page 43 WLAN module see WLAN module on page 40 Processor see Processor on page 70 ExpressCard assembly see ExpressCard assembly on page 75 Remove the system board 1 Remove the RJ 11 jack 1 from the clip...

Page 72: ... 4 Flex the left side of the base enclosure 1 until the external monitor connector 2 is clear of the opening in the base enclosure 5 Lift the rear edge of the system board 3 until it rests at an angle 6 Remove the system board 4 from the base enclosure by sliding it back 64 Chapter 4 Removal and replacement procedures ...

Page 73: ...rive connector board remove it from the connector on the system board The optical drive connector board is available using spare part number 456805 001 Reverse the preceding procedure to install the system board Component replacement procedures 65 ...

Page 74: ...y see Battery on page 37 5 Remove the following components a Hard drive see Hard drive on page 38 b Optical drive see Optical drive on page 44 c Keyboard see Keyboard on page 46 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 50 f Display lid switch module see Display lid switch module on page 51 g Display assembly see Display assembly on page 52 h Top cover see Top cover ...

Page 75: ...ion The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of t...

Page 76: ...y see Battery on page 37 5 Remove the following components a Hard drive see Hard drive on page 38 b Optical drive see Optical drive on page 44 c Keyboard see Keyboard on page 46 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 50 f Display lid switch module see Display lid switch module on page 51 g Display assembly see Display assembly on page 52 h Top cover see Top cover ...

Page 77: ... the surfaces of the heat sink 1 and 2 the processor 3 and graphics system component 4 each time the heat sink is removed Thermal material is included with all heat sink and processor spare part kits Reverse this procedure to install the heat sink Component replacement procedures 69 ...

Page 78: ...ter If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 5 Remove...

Page 79: ...or locking screw 1 one half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it NOTE When you install the processor the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor slot Reverse this procedure to install the processor Component replacement procedures 71 ...

Page 80: ... the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 5 Remove the following components a Hard drive see Hard drive on page 38 b Optical drive see Optical drive on page 44 c Keyboard see Keyboard on page 46 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 50 f Display lid switch module see Display lid switch module o...

Page 81: ...3 Lift the modem module 2 straight up to disconnect it from the system board 4 Remove the modem module Reverse this procedure to install the modem module Component replacement procedures 73 ...

Page 82: ...st unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 5 Remove the following components a Hard drive see Hard drive on page 38 b Optical drive see Optical drive on page 44 c Keyboard see Keyboard on page 46 d Switch cover see Switch cover on page 48 e Speaker see Speaker on page 50 f Display lid switch modul...

Page 83: ...ct all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 37 5 Remove the following components a Hard drive see Hard drive on page 38 b Optical drive see Optical drive on page 44 c Keyboard see Keyboard on page 46 d Swi...

Page 84: ...you 2 Remove the two Phillips PM2 0 8 0 screws 1 and the two Phillips PM2 0 4 0 screws 2 that secure the ExpressCard assembly to the system board 3 Turn the system board right side up with the USB connectors toward you 4 Remove the ExpressCard assembly from the system board Reverse this procedure to install the ExpressCard assembly 76 Chapter 4 Removal and replacement procedures ...

Page 85: ... by your computer NOTE Pointing devices are not supported in Computer Setup You must use the keyboard to navigate and make selections NOTE An external keyboard connected by USB can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup 1 Turn on or restart the computer 2 Before Windows opens and while the F10 ROM Based Setup message is displayed in the lower left...

Page 86: ...ces use the arrow keys to select File Ignore Changes and Exit Then follow the instructions on the screen To save your preferences and exit Computer Setup use the arrow keys to select File Save Changes and Exit Then follow the instructions on the screen Your preferences go into effect when the computer restarts Restoring factory settings in Computer Setup To return all settings in Computer Setup to...

Page 87: ... cache and memory size system ROM video revision and keyboard controller version Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Password settings and security settings are not changed when you restore the factory settings Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save ch...

Page 88: ...mbedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software Help NOTE You must have a setup password to change this setting System IDs Enter user defined computer asset tracking number and ownership tag Disk Sanitizer Run Disk Sanitizer to destroy all existing data o...

Page 89: ...s the following Use of a USB keyboard mouse and hub in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer or to an optional docking device select models only Select a parallel port mode EPP Enhanced Parallel Port standard bidirectional or ECP Enhanced Cap...

Page 90: ... disable the ambient light sensor Port Options Enable disable the serial port Enable disable the parallel port Enable disable the flash media reader Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay II devices and ExpressCard devices on the advanced port replicator Enable disable the 1394 port Enable disable the cardbus slot Enable disable the ExpressCard slot Enabl...

Page 91: ...ting to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine N...

Page 92: ...A display specifications Metric U S Dimensions Height 20 7 cm 8 15 in Width 33 1 cm 13 03 in Diagonal 39 1 cm 15 39 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 180 nits typical Pixel resolution Pitch 0 197 0 197 mm Format 1366 768 Configuration RGB vertical stripe Backlight CCFT Character display 80 25 Total power consumption 7 0 W Viewing angle 40 horizontal 50 ...

Page 93: ...tting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blocks 312 560 640 234 420 480 156 280 320 Disc rotational speed 5400 rpm 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain res...

Page 94: ...n Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 μm Access time CD DVD Random 175 ms 230 ms Full stroke 285 ms 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X...

Page 95: ...D RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 μm Access time CD DVD Random 110 ms 130 ms Full stroke 210 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 3 600 KB sec 24X CD R 3 600 KB sec 24X CD RW 3 600 KB sec Transfer mode ...

Page 96: ... DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not assigned DMA7 Not assigned ExpressCard controller can use DMA 1 2 or 5 88 Chapter 6 Specifications ...

Page 97: ...24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller IRQ11 Intel USB EHCI controller 24CD Intel USB UHCI controller 24C4 Intel USB UHCI controller 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel De...

Page 98: ...062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 I O Address hex System Function shipping configuration 0A2 0BF Unused 0C0 0DF DMA controller no 2 0E0 0EF Unused 0F0 0F1 Coprocessor busy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed di...

Page 99: ... Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 ExpressCard controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PC...

Page 100: ...C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 04800000 07FFFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS 92 Chapter 6 Specifications ...

Page 101: ...ing This section provides specification and reference information for the screws and screw locks used in the computer All screws listed in this section are available in the Screw Kit spare part number 456615 001 93 ...

Page 102: ...d drive bay cover to the computer screws are captured on the cover by C clips 2 One captive screw that secures the WLAN module compartment cover to the computer screw is captured on the cover by a C clip 3 One captive screw that secures the memory module compartment cover to the computer screw is captured on the cover by a C clip 94 Chapter 7 Screw listing ...

Page 103: ...crew Color Quantity Length Thread Head diameter Silver 1 12 0 mm 2 5 mm 5 0 mm Where used One captive screw that secures the hard drive to the computer screw is secured to the hard drive bracket Phillips PM2 5 12 0 captive screw 95 ...

Page 104: ...Phillips PM3 0 4 0 screw Color Quantity Length Thread Head diameter Silver 4 4 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive bracket to the hard drive 96 Chapter 7 Screw listing ...

Page 105: ...Phillips PM2 5 4 0 screw Color Quantity Length Thread Head diameter Black 4 4 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the WLAN module to the system board Phillips PM2 5 4 0 screw 97 ...

Page 106: ...system board Torx T8M2 5 7 0 screw Color Quantity Length Thread Head diameter Black 17 7 0 mm 2 5 mm 5 0 mm Where used 1 One screw that secures the optical drive to the computer 2 Two screws that secure the keyboard to the computer 98 Chapter 7 Screw listing ...

Page 107: ...crews that secure the display assembly to the computer Where used 7 screws that secure the top cover to the base enclosure Where used 3 screws that secure the top cover to the base enclosure Torx T8M2 5 7 0 screw 99 ...

Page 108: ...illips PM2 0 4 0 screw Color Quantity Length Thread Head diameter Silver 16 4 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the optical drive bracket to the optical drive 100 Chapter 7 Screw listing ...

Page 109: ...Where used 8 screws that secure the display hinges to the display assembly Where used 2 screws that secure the TouchPad Bracket and TouchPad button board to the top cover Phillips PM2 0 4 0 screw 101 ...

Page 110: ...Where used 2 screws that secure the Blueotooth module to the base enclosure Where used 2 screws that secure the ExpressCard assembly to the system board 102 Chapter 7 Screw listing ...

Page 111: ...Torx T8M2 5 9 0 screw Color Quantity Length Thread Head diameter Black 2 9 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the switch cover to the computer Torx T8M2 5 9 0 screw 103 ...

Page 112: ...Torx T8M2 5 3 0 broad head screw Color Quantity Length Thread Head diameter Black 3 3 0 mm 2 5 mm 8 0 mm Where used 3 screws that secure the switch cover to the computer 104 Chapter 7 Screw listing ...

Page 113: ...Torx T8M2 5 4 0 screw Color Quantity Length Thread Head diameter Black 4 4 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the speaker to the computer Torx T8M2 5 4 0 screw 105 ...

Page 114: ...Where used One screw that secures the top cover to the base enclosure Where used One screw that secures the system board to the base enclosure 106 Chapter 7 Screw listing ...

Page 115: ... PM2 0 2 0 broad head screw Color Quantity Length Thread Head diameter Black 3 2 0 mm 2 0 mm 7 0 mm Where used 3 screws that secure the top cover to the display enclosure Phillips PM2 0 2 0 broad head screw 107 ...

Page 116: ...ity Length Thread Heat width Black 12 6 0 mm 2 5 mm 5 0 mm Where used 8 screws that secure the display bezel to the display assembly Where used 4 screws that secure the display panel to the display enclosure 108 Chapter 7 Screw listing ...

Page 117: ...Phillips PM2 0 6 0 screw Color Quantity Length Thread Head diameter Black 1 6 0 mm 2 0 mm 4 5 mm Where used One screw that secures the system board to the base enclosure Phillips PM2 0 6 0 screw 109 ...

Page 118: ... T8M2 0 4 0 screw Color Quantity Length Thread Head diameter Black 2 4 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the optical drive connector board to the base enclosure 110 Chapter 7 Screw listing ...

Page 119: ...Phillips PM2 5 7 0 screw Color Quantity Length Thread Head diameter Black 1 7 0 mm 2 5 mm 5 0 mm Where used One screw that secures the fan to the base enclosure Phillips PM2 5 7 0 screw 111 ...

Page 120: ...tive screw Color Quantity Length Thread Head diameter Silver 1 7 0 mm 2 5 mm 5 0 mm Where used One captive screw that secures the fan to the base enclosure screw is secured to the fan by a C clip 112 Chapter 7 Screw listing ...

Page 121: ...w Color Quantity Length Thread Head diameter Silver 4 10 0 mm 2 5 mm 5 0 mm Where used 4 captive screws that secure the heat sink to the system board screws are secured to the heat sink by C clips Phillips PM2 5 10 0 captive screw 113 ...

Page 122: ...Phillips PM2 0 8 0 screw Color Quantity Length Thread Head diameter Black 2 8 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the ExpressCard assembly to the system board 114 Chapter 7 Screw listing ...

Page 123: ...e layer DL support reduce the number of discs required NOTE Read write discs such as CD RW DVD RW and DVD RW are not compatible with the HP Backup Recovery Manager software The computer must be connected to AC power during the process Only one set of the recovery discs can be created per computer Number each disc before inserting it into the optical drive of the computer If necessary you can cance...

Page 124: ...et of recovery discs using HP Backup Recovery Manager Create system recovery points using HP Backup Recovery Manager and periodically copy them to disc Store personal files in the Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen s...

Page 125: ... Backing up the entire hard drive When you perform a complete backup of the hard drive you are saving the full factory image including the Windows operating system software applications and all personal files and folders NOTE A copy of the entire hard drive image can be stored on another hard drive on a network drive or on recovery discs that you create NOTE This process may take over an hour depe...

Page 126: ...lly NOTE Recovering to an earlier recovery point does not affect data files or e mails created since that recovery point To create a system recovery point 1 Select Start All Programs HP Backup Recovery Backup Recovery Manager 2 Click Next 3 Click Create or manage backups and then click Next 4 Click Create or manage Recovery Points and then click Next 5 Follow the on screen instructions Scheduling ...

Page 127: ... system recovery With HP Backup Recovery Manager you can recover your full factory image if you experience system failure or instability HP Backup Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create Performing a recovery from the recovery discs To perform a recovery from the recovery discs follow these steps 1 Back up all personal files 2 ...

Page 128: ... and then click Next 5 Follow the on screen instructions Initiating a recovery from the hard drive recovery partition To initiate a recovery from the hard drive recovery partition follow these steps 1 Back up all personal files 2 Restart the computer and then press f11 before the Windows operating system loads 3 Click a recovery option and then click Next 4 Follow the on screen instructions 120 Ch...

Page 129: ...tor pin assignments Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio out headphone 121 ...

Page 130: ... Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 122 Chapter 9 Connector pin assignments ...

Page 131: ...RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused RJ 11 modem 123 ...

Page 132: ...Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 124 Chapter 9 Connector pin assignments ...

Page 133: ...ts listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal vol...

Page 134: ...ust be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standar...

Page 135: ...When you remove these components handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web ...

Page 136: ... 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 128 Chapter 11 Recycling ...

Page 137: ...ssembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 129 ...

Page 138: ...splay panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 130 Chapter 11 Recycling ...

Page 139: ...l 16 Turn the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel Display 131 ...

Page 140: ...CD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 132 Chapter 11 Recycling ...

Page 141: ...OS clearing 34 components bottom 12 buttons 7 front 9 keys 8 left side 11 lights 7 pointing devices 6 right side 10 speaker 7 top 6 TouchPad 6 computer feet locations 36 spare part number 36 Computer Setup accessing 77 Diagnostics menu 80 File menu 79 navigating and selecting 78 restoring factory settings 78 Security menu 80 System Configuration menu 81 using 78 computer specifications 83 connecto...

Page 142: ...bracket removal 39 hard drive recovery 119 hard drive test 80 headphone jack location 9 pin assignments 121 heat sink removal 68 spare part number 16 27 68 hinge removal 55 spare part number 15 28 55 I I O address specifications 90 interrupt specifications 89 J jacks audio in 9 audio out 9 headphone 9 microphone 9 modem 11 network 11 RJ 11 11 RJ 45 11 K key components 8 keyboard product descriptio...

Page 143: ...ements 125 spare part numbers 23 24 power light 7 power requirements product description 4 power on password 80 processor product description 1 removal 70 spare part numbers 16 26 70 product description audio 3 chipset 1 diskette drive 3 display panel 1 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 1 modem module 3 operating system 4 optical drives 2 pointing ...

Page 144: ...quired 29 top components 6 top cover removal 56 spare part number 16 28 56 TouchPad 6 TouchPad board removal 59 spare part number 16 27 59 TouchPad button board removal 59 spare part number 16 27 59 TouchPad buttons 6 TouchPad components 6 TouchPad Miscellaneous Kit spare part number 16 27 59 TouchPad scroll zone 6 transporting guidelines 32 U Universal Serial Bus USB legacy support 77 81 unknown ...

Page 145: ......

Search results

Summary of Contents for 6720s - Notebook PC

Reviews:

Related manuals for 6720s - Notebook PC

Brands by name

Popular brands

HP 6720s - Notebook PC, Maintenance And Service Manual

Search results

Summary of Contents for 6720s - Notebook PC

Reviews:

Related manuals for 6720s - Notebook PC

Brands by name

Popular brands