Computer is not responding
Use the Windows Task Manager to close any programs that are not responding.
1.
Press the
ctrl
+
alt
+
delete
keys.
2.
Click
Task Manager
.
3.
Select any program that is not responding, and then click
End Task
.
If closing programs does not work, restart the computer.
1.
Press the
ctrl
+
alt
+
delete
keys.
2.
Click the
Power
icon, and then click
Restart
. Or, press and hold the power button on the
computer for 5 or more seconds to turn off the computer, and then press the power button to
turn on the computer.
Computer shuts down unexpectedly
●
The computer might be in an exceedingly hot environment. Turn it off and let it cool down.
●
Be sure that the computer vents are not blocked and that the internal fan is running. See
Getting
to know your computer on page 4
for the location of the computer vents.
Setup Utility problems
The computer will not enter Setup Utility
If the computer will not enter Setup Utility when you press
f10
, press
fn
+
f lock
, and then try to start
Setup Utility again.
Display problems
The display is blank
●
Exit Sleep to redisplay the screen image.
◦
Press the power button briefly.
◦
Press a key on the keyboard or tap or swipe the trackpad.
◦
Press the space bar.
◦
Press the
esc
key.
●
Press the power button to turn on the computer.
Images on the screen are too large or too small, or the images are fuzzy
Adjust the resolution settings.
1.
From the Start screen, type
c
, and then select
Control Panel
.
2.
Select
Appearance and Personalization
.
3.
Under
Display
, select
Adjust Screen Resolution
.
4.
Adjust resolution as necessary, and then click
Apply
.
46
Chapter 10 Troubleshooting
Summary of Contents for 23-e000
Page 1: ...User Guide ...
Page 13: ...Left side Left side 7 ...
