Updating programs and drivers ......................................................................................... 33
Cleaning your computer ..................................................................................................... 34
Cleaning the trackpad, mouse, and keyboard ................................................... 34
Using security measures .................................................................................................................... 34
Setting passwords ............................................................................................................. 34
Using Internet security software ........................................................................................ 35
Installing software updates ................................................................................................ 35
Installing Windows updates ............................................................................... 35
Updating software ............................................................................................. 35
Managing system settings .................................................................................................................. 35
Starting Setup Utility (BIOS) .............................................................................................. 35
Setting the Setup Utility (BIOS) security password ............................................................ 36
Using System Diagnostics ................................................................................................. 36
9 Backing up, restoring, and recovering ....................................................................................................... 37
Creating recovery media and backups ............................................................................................... 37
Creating HP Recovery media ............................................................................................ 38
What you need to know ..................................................................................... 38
To create HP Recovery media: ......................................................................... 38
Restore and recovery ......................................................................................................................... 38
Using Windows Refresh for quick and easy recovery ....................................................... 40
Remove everything and reinstall Windows ........................................................................ 40
How to remove everything and reinstall Windows on your computer ............... 40
Recovering using HP Recovery Manager .......................................................................... 41
What you need to know ..................................................................................... 41
Starting HP Recovery Manager from the HP Recovery partition ...................... 41
Using HP Recovery media to recover ............................................................... 42
Changing the computer boot order ................................................................... 42
Removing the HP Recovery partition (select models only) ................................................ 42
10 Troubleshooting .......................................................................................................................................... 43
Wireless connection problems ........................................................................................................... 43
Cannot connect to a WLAN ............................................................................................... 43
Cannot connect to a preferred network ............................................................................. 43
Current network security codes are unavailable ................................................................ 44
Cannot connect to the wireless router ............................................................................... 44
Network status icon is not displayed .................................................................................. 45
Power problems ................................................................................................................................. 45
Computer will not turn on or start ....................................................................................... 45
Hard drive error .................................................................................................................. 45
Computer is not responding ............................................................................................... 46
v
Summary of Contents for 23-e000
Page 1: ...User Guide ...
Page 13: ...Left side Left side 7 ...
