HP 1230 - Fax Color Inkjet Reference Manual Download

Page: 67 / 88

fax log error codes

356-361

362-366

ECM

The receiving fax machine prematurely ended the session.

367-372

373- 377

ECM

378-380

There was a communication error with the receiving fax machine.

381

The telephone connection was lost.

382

The receiving fax machine stopped accepting pages.

383

The telephone connection was lost.

390

391

There was a communication error with the receiving fax machine.

Error Code

Error Definition

Summary of Contents for 1230 - Fax Color Inkjet

Page 1: ...reference guide hp fax 1230 series ...

Page 2: ...pies of the following items When in doubt check with a legal representative first Governmental paper or documents Passports Immigration papers Selective service papers Identification badges cards or insignias Governmental stamps Postage stamps Food stamps Checks or drafts drawn on governmental agencies Paper currency traveler s checks or money orders Certificates of deposit Copyrighted works safet...

Page 3: ...iple recipients 13 receive a fax 14 receive a fax automatically 14 receive a fax manually 14 receive a fax when the hp fax is out of paper 15 set up speed dialing 15 create individual speed dial entries 15 create a speed dial group 16 add or remove recipients from a group 17 delete speed dial entries 17 send a fax using a one touch speed dial button 17 send a fax using the speed dial button 18 sch...

Page 4: ...en you use voice mail on the same phone line 30 answer fax calls when you use an answering machine on the same line 30 use off hook dialing 31 fax options 32 4 use the copy features 33 make copies 33 make a basic copy 33 change copy settings 33 set the number of copies 34 increase copy speed or quality 34 make copies lighter or darker 34 reduce or enlarge a copy 35 enhance text sharpness and photo...

Page 5: ...tices 66 notice to users of the U S telephone network FCC requirements 66 doc statement déclaration de conformité Canada 67 notice to users of the Canadian telephone network 67 notice to all users of the European Economic Area EEA 68 notice to users of the German telephone network 68 declaration of conformity 69 9 get hp fax 1230 series support 71 get support and other information from the interne...

Page 6: ...hp fax 1230 series contents iv ...

Page 7: ...p Poster provides instructions for setting up and configuring your HP Fax The printed Setup poster is in the box with your HP Fax General product information The HP Fax 1230 series Reference Guide contains information on using your HP Fax The Reference Guide also contains information on how to order supplies and accessories technical specifications support and warranty information Help and technic...

Page 8: ...on or off 4 Speed Dial button Access speed dial numbers 5 Redial Pause button Dial the last number again or insert a pause in a number to be dialed 6 Keypad Dial fax numbers or enter text 7 Star Symbols key Enter punctuation characters or use as directed in voice mail 8 Pound Space key Enter spaces or use as directed in voice mail 9 Fax button Press to begin the faxing process 10 Start Black butto...

Page 9: ...Options button Access various fax and copy options 18 Left and Right arrows Scroll through fax and copy option settings or move forward and backward in a text entry 19 Enter button Select or save displayed setting 20 Cancel button Stop job or exit menu feature purpose ...

Page 10: ...hp fax 1230 series get started 4 ...

Page 11: ...th originals that are printed on 16 24 lb 60 90 gsm plain paper or on HP Premium Inkjet Paper you can load more than one page at a time into the ADF If you are working with photos or originals of an non standard size no smaller than 3 25 x 3 25 inches or 82 x 82 millimeters load them in the ADF one page at a time When working with fragile torn or odd sized originals we recommend that you use a tra...

Page 12: ...s 2 Tap the stack on a flat surface to align the edges of the paper and then check the paper for the following Make sure it is free of rips dust wrinkles and curled or bent edges Make sure all the paper in the stack is the same size and type 3 With the output tray raised insert paper into the input tray until it stops The print side should be facing down and the letterhead or top of page should be...

Page 13: ...ns can be used to transfer your designs or photos onto T shirts sweatshirts and fabric crafts HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film makes your color presentations vivid and even more impressive This film is easy to use and handle and dries quickly without smudging HP Everyday Photo Paper Semi Gloss or Matte is coated on both sides for two sided copying It...

Page 14: ...r settings each time you change paper types and paper sizes For more information see set the paper type on page 8 and set the paper size on page 10 HP Inkjet T Shirt Transfer Iron On Flatten the transfer sheet completely before using it do not load curled sheets To prevent curling keep transfer sheets sealed in the original package until you are ready to use them Manually feed one sheet at a time ...

Page 15: ...eview the following table paper type paper type setting Copier paper or letterhead Plain Paper HP Bright White Inkjet Paper Plain Paper HP Premium Plus Photo Paper Glossy Premium Photo HP Premium Plus Photo Paper Matte Premium Photo HP Everyday Photo Paper Semi Gloss Everyday Photo HP Everyday Photo Paper Matte Finish Premium Inkjet HP Premium Photo Paper Premium Photo HP Photo Paper Photo Paper O...

Page 16: ...ess until the desired paper size appears and then press Enter to select it to set the paper size for copies 1 Press Copy until Paper Size appears 2 Press until the desired paper size appears and then press Enter to select it avoid jams To avoid jams remove papers from the output tray frequently The allowable output tray capacity is determined by the type of paper and the amount of ink you are usin...

Page 17: ... up speed dialing schedule a fax print reports control resolution and contrast set new defaults set basic fax settings set advanced fax settings connect and use other office equipment with your hp fax send a fax Using the HP Fax you can send a basic fax change fax settings before sending a fax send a color fax scan a fax into memory before sending broadcast a fax to multiple recipients send a fax ...

Page 18: ... can make changes to fax settings that will only affect the current fax job For example you may want to temporarily change the resolution to Photo when you are faxing a photo you may not however want to change the default setting to Photo for all your fax jobs Follow these steps to make temporary changes to your fax settings and then send the fax 1 Load your original in the ADF For more informatio...

Page 19: ... This allows you to immediately remove the originals from the HP Fax once the pages are scanned into memory The HP Fax can store up to 80 pages in memory varies by model Note You can only send a black and white fax Follow these steps to scan a fax into memory before sending 1 Load your original in the ADF For more information see load originals on page 5 2 Press Scan Fax 3 Enter the fax number usi...

Page 20: ...ou power up your HP Fax If this feature is enabled the green light next to the Auto Answer button is lit If it is not lit use the following procedure to set up your HP Fax to receive a fax automatically Press Auto Answer until the green light is on receive a fax manually In certain situations you may want to receive faxes manually For example if you subscribe to a voice mail service For more infor...

Page 21: ...ndividual or group Press the Speed Dial button on the front panel to scroll through and select from the list of speed dial entries You can create up to 100 individual and group speed dial entries varies by model create individual speed dial entries Use this setting to enter fax numbers that you use frequently The first 10 entries are automatically saved to the 5 one touch speed dial buttons The on...

Page 22: ...t unassigned number appears Press Enter to select it Tip You can assign a speed dial group to any unassigned number using the keypad to manually enter the number you wish to use 4 When Add 1 of 20 appears press until the appropriate number appears and then press Enter to select it The selected number and corresponding name appear on the display 5 Choose one of the following If the displayed fax nu...

Page 23: ...press 1 to edit another group or 2 to exit the menu delete speed dial entries Follow these steps to delete an individual or group speed dial entry 1 Press Setup until 2 Speed Dial Setup appears Press Enter 2 Press until 3 Delete Speed Dial appears and then press Enter 3 Press until the individual or group entry that you want to delete appears Or use the keypad to manually enter the speed dial numb...

Page 24: ...t in black and white When the scheduled time arrives the HP Fax automatically sends your fax as soon as a connection is made schedule a fax to send later Follow these steps to schedule a fax to send later 1 Load your original in the ADF or you can load your original at any time prior to the scheduled time 2 Press Fax until How to Fax appears 3 Press until Send Fax Later appears Press Enter to sele...

Page 25: ...to set up polling for faxes 1 Press Fax until How to Fax appears 2 Press until Poll for Fax appears Press Enter to select the setting 3 Enter the fax number using the keypad use one of the one touch speed dial buttons or press Speed Dial until the desired speed dial entry appears For more information see set up speed dialing on page 15 4 Press Start Black or Start Color print reports Use the Print...

Page 26: ...hich lists approximately the last 40 faxes sent and received 3 Speed Dial List which lists your individual and group numbers A smaller version of the Speed Dial list is also printed that can be cut and placed on the front panel beside the one touch speed dial buttons 4 Menu Settings which lists in outline form the entire menu system and indicates the current and default settings 5 Self Test Report...

Page 27: ...fax when sending photographs If you choose Photo be aware that the faxing process takes longer to complete When faxing photographs we recommend that you choose Photo Standard This setting provides the fastest possible transmission with the lowest quality of fax Note Very Fine mode is not used when sending documents that are scanned into memory such as when you are broadcasting to multiple recipien...

Page 28: ...setting options 4 When the option you want appears press Enter Note For a complete list of settings see setup menu options on page 42 set the date and time Follow these steps to set the date and time 1 Press Setup until 3 Basic Fax Setup appears and then press Enter 2 After 1 Date and Time appears press Enter and then enter the date and time using the keypad Tip Use only the last two digits for th...

Page 29: ..._ If you make a mistake press to clear it and then make the correct entry After you are finished entering text press Enter to store your entries set the rings to answer setting Use this setting to change the number of rings before your HP Fax answers incoming calls Your HP Fax is factory set to begin receiving faxes after 5 rings Follow these steps to change the Rings to Answer setting 1 Press Set...

Page 30: ...ume setting to adjust the phone ring volume and speaker volume dialing and fax tones The volume is factory set to Soft Note The volume setting applies to both the ring and speaker volume you cannot change the volume for the ring and speaker separately Follow these steps to adjust the volume 1 Press Setup until 3 Basic Fax Setup appears Press Enter 2 Press until 6 Ring and Beep Volume appears and t...

Page 31: ...ntil 3 Basic Fax Setup appears Press Enter 2 Press until 7 Fax Forwarding Black Only appears and then press Enter 3 Forwarding is ON 1 Edit 2 Cancel appears on the display after a moment Press 1 to edit the number you wish to fax to or to change the start and stop times Follow the prompts on the display Use the numeric keypad to enter numbers Press Enter to accept each entry to cancel fax forwardi...

Page 32: ...ple Rings and Double Triple 5 When the ring pattern that the phone company established for this number appears press Enter Tip We recommend that have the phone company assign Double Rings or Triple Rings for your fax number Note If you have an answering machine or a modem on this phone line see connect and use other office equipment with your hp fax on page 28 for more information redial a busy nu...

Page 33: ...kup Fax Reception off so that your documents are not accessible to unauthorized users Your HP Fax can store a limited number of fax pages in its memory with the number of pages depending on the model you purchased For fax specifications see fax specifications on page 64 As the memory becomes full the HP Fax overwrites the oldest printed faxes Note All unprinted faxes will remain in memory until th...

Page 34: ...ines that do not emit a fax signal These silent models represent less than 5 of fax machines in use Leave this setting off unless both of the following are true You are having trouble receiving a fax from an older machine Your answering machine is connected directly to your HP Fax 1 Press Setup until 4 Advanced Fax Setup appears Press Enter 2 Press until 8 Silent Detect appears and then press Ente...

Page 35: ...when the feature is enabled Press the Auto Answer button to turn the feature on or off When a fax call is received the HP Fax will pick up and connect with the sending fax machine Your fax will then be printed Note If you pick up the phone before the HP Fax answers and hear fax tones stay on the line until your HP Fax connects and then hang up Or press 1 2 3 when you hear the fax tones to send the...

Page 36: ...Auto Answer feature the Auto Answer light will go off 2 When you answer a phone and hear fax tones press 1 2 3 to begin receiving the fax Or once Phone off hook is displayed on the front panel you can press Start Black or Start Color Note Once the HP Fax receives the fax call the telephone will go silent At this point hang up your phone answer fax calls when you use an answering machine on the sam...

Page 37: ...ng fax call or your HP Fax cannot receive faxes use off hook dialing You can dial a telephone number on the HP Fax as you would a regular telephone that is listen to the ringing the answering and the fax tones of the recipient s fax machine You might use off hook dialing when you want to charge the fax call to your calling card Or use it to verify the number you are calling for example to make sur...

Page 38: ...ns that are available when you press Fax Send Fax Now Scan and Send Send Fax Later Poll for Fax How to Fax No Yes Set New Defaults ooooOoooo oooooOooo ooooooOoo oooooooOo ooooooooO oooOooooo ooOoooooo oOooooooo Ooooooooo Lighter Darker Fine Very Fine Photo Standard Resolution Enter fax number ...

Page 39: ... copy For information on changing copy settings see change copy settings on page 33 make a basic copy Follow these steps to getting started making copies 1 Load the input tray with the appropriate paper For more information see load paper on page 6 2 Load your original in the automatic document feeder ADF For more information see load originals on page 5 3 Press Copy 4 Press Start Black or Start C...

Page 40: ...lity setting appears and then press Enter to select it Best produces the highest quality for all paper and eliminates the banding striping effect that sometimes occurs in solid areas Best copies more slowly than the other quality settings Normal delivers high quality output and is the recommended setting for most of your copying Normal copies faster than Best Fast copies faster than the Normal set...

Page 41: ...hs or pictures to enhance light colors that may otherwise appear white Text enhancement is the default option If any of the following problems occurs turn off Text enhancement by selecting Photo or None Stray dots of color surround some text on your copies Large black typefaces look splotchy not smooth Thin colored objects or lines contain black sections Horizontal grainy or white bands appear in ...

Page 42: ... it 5 Press Copy until Enhancements appears 6 Press until Photo appears and then press Enter to select it 7 Press Start Black or Start Color prepare a color t shirt transfer Use the Iron On feature to reverse text and images so that they appear backwards After you iron a transfer onto a T shirt the picture appears correctly on the shirt Tip We recommend that you practice applying a T shirt transfe...

Page 43: ... Glossy Brochure Matte Iron On Transparency Actual size 100 Full page 91 Legal Ltr 74 Custom Reduce Enlarge Paper Type No Yes Text Photo None Enhancements Set New Defaults Letter A4 Legal Paper Size The sizes vary by country region ooooOoooo oooooOooo ooooooOoo oooooooOo ooooooooO oooOooooo ooOoooooo oOooooooo Ooooooooo Lighter Darker Normal Fast Best Copy Quality 1 to 99 Number of Copies ...

Page 44: ...hp fax 1230 series use the copy features 38 ...

Page 45: ...the print cartridges print a self test report If you are experiencing problems with printing before cleaning or replacing the print cartridges print a self test report This report provides useful information about your print cartridges including status information and ink levels 1 Press Setup until 1 Print Report appears and then press Enter 2 Press until 5 Self Test Report appears and then press ...

Page 46: ...riage moves into view 3 After the carriage stops moving lift the latch to release the print cartridge and then pull it toward you out of its slot 4 Remove the new print cartridge from its packaging and being careful to touch only the black plastic gently remove the plastic tape Caution Do not touch the copper contacts or ink nozzles 5 Push the new print cartridge into the appropriate slot The tri ...

Page 47: ... cartridges page that contains test patterns 3 Following the instructions on the text page place the align cartridges test pattern page face down in the ADF Adjust the paper width guides to ensure that the page feeds in straight Press Enter The HP Fax aligns the cartridges and displays the message Alignment Complete Discard or recycle the text page and align cartridges page clean the print cartrid...

Page 48: ...eed Dial 2 Group Speed Dial 3 Delete Speed Dial 4 Print Speed Dial List 2 Speed Dial Setup Setup 1 Last Transaction 2 Fax Log 3 Speed Dial List 4 Menu Settings 5 Self Test Report 6 Automatic Reports Setup 3 Basic Fax Setup 1 Date and Time 2 Fax Header 3 Rings to Answer 4 Paper Size 5 Tone or Pulse Dialing 6 Ring and Beep Volume 7 Fax Forwarding Black Only 4 Advanced Fax Setup 1 Automatic Reports S...

Page 49: ...e language code on the keypad Press 1 for yes or 2 for no when the display asks you to confirm your selection After the language is selected you are prompted with all the countries regions for that selected language 4 Watch the display until the desired country region appears Enter the country region code on the keypad Press 1 for yes or 2 for no when the display asks you to confirm your selection...

Page 50: ...nector 2 or Y splitter Caution Do not use the phone cord that came with the HP Fax for this purpose That phone cord must connect connector 1 on the HP Fax to the wall jack for your phone system See the Setup Poster for details connector 1 on the HP Fax Note If you are connecting an answering machine see answer fax calls when you use an answering machine on the same line on page 30 set the rings to...

Page 51: ... paper jams problem solution The paper has jammed where it enters the HP Fax Open the top take the edge of the paper and gently pull the paper out of the HP Fax The paper has crumpled and jammed in the back of the HP Fax Remove the back door by pushing the tabs inward Gently pull the paper out of the rollers Replace the back door ...

Page 52: ...as jammed where it exits the HP Fax Grasp the leading edge of the paper and pull the paper out through the output tray Note If you turned the HP Fax off before clearing the paper jam turn it back on and then restart your output job problem solution problem resolution The self test report shows streaking or white lines through one or more of the colored bars Clean the print cartridges 1 Press Setup...

Page 53: ...ccess area 2 After the print cartridges have stopped moving unplug the power cord from the back of the HP Fax 3 Lift the latch to release the black print cartridge and then pull it toward you out of its slot 4 Clean the black print cartridge Dip a clean cotton swab into distilled water and squeeze any excess water from the swab Hold the black print cartridge by sides or top Clean the contacts as s...

Page 54: ...ample when green prints as blue or yellow or gray prints as purple the color cartridge might have run out of one or more colors of ink If a color is missing try cleaning the print cartridge contacts If the problem persists replace the color print cartridge For information on cleaning the print cartridge see clean the print cartridges on page 41 and for information on replacing print cartridges see...

Page 55: ...eature For information on adjusting the copy settings see make copies lighter or darker on page 34 problem solution Colors are bleeding into each other Check the setting for the type of document you are copying Color documents may use excess ink Try using the Normal setting or use HP Premium Papers For information see increase copy speed or quality on page 34 Check to see that the paper type is su...

Page 56: ...well and is easy to purchase HP Premium Papers are designed for the best quality results Adjust the contrast of the copy or fax For information on adjusting the contrast for copy jobs see make copies lighter or darker on page 34 For information on adjusting the contrast for fax jobs see change contrast on page 21 Print a self test report to check the print cartridges For information see print a se...

Page 57: ...nes that are too thin they may disappear in places when you copy or fax it Try darkening the lines on your original and then copy or fax it again Check to see if your original is wrinkled If your original is heavier than 24 lb and is wrinkled some lines could be missed during copying or faxing Flatten the original document and copy or fax it again problem solution ...

Page 58: ...pying on page 9 Caution Do not use the HP Fax to copy onto envelopes Check to see if there is a paper jam For more information on clearing a paper jam see avoid jams on page 10 and paper jams on page 45 Parts my original do not appear or are cut off Verify that you are copying onto the same size paper as the original This problem is most common when trying to copy a legal size paper onto letter si...

Page 59: ...with the sender to find out how many pages were sent The sending fax machine may have failed to feed each page of the original Faxes are received but are not printing Check to see if you are out of paper If the HP Fax runs out of paper incoming faxes are stored in memory For information on loading paper see load paper on page 6 For information on faxes stored in memory see set backup fax reception...

Page 60: ... 30 for information on setting up your HP Fax for use with an answering machine If you are using a voice mail system with your HP Fax see answer fax calls when you use voice mail on the same phone line on page 30 for information on using the HP Fax with voice mail Check to see if you have the ring pattern set correctly If you subscribe to a distinctive ring service through your telephone company c...

Page 61: ... is set correctly If you subscribe to a distinctive ring service through your telephone company check that the HP Fax ring pattern is set correctly If you do not subscribe to a distinctive ring service make sure that the ring pattern is set to All Rings For information on setting the ring pattern see change the answer ring pattern distinctive ringing on page 26 If your HP Fax is on the same phone ...

Page 62: ...P Fax If the phone does not work call your local phone company for service If the phone does work try reconnecting the HP Fax to the telephone outlet using a different phone cord Do you have a noisy phone line connection If the failure was due to noise on the phone line you may be able to connect when you try again Try to send the fax again If you have extension phones or other equipment on the sa...

Page 63: ...ephone and phone cord into the wall outlet you are using for the HP Fax If the phone does not work call your local phone company for service If the phone does work try reconnecting the HP Fax to the telephone outlet using a different phone cord If your HP Fax is on the same phone line as an answering machine you may need to change the number of rings For information see set the rings to answer set...

Page 64: ...ont panel For information see avoid jams on page 10 and tips to avoid paper jams on page 46 HP Fax phone line connector needs reconfiguration Turn the HP Fax off and on again to reconfigure the fax phone line connector HP Fax is initializing When the HP Fax is initializing please wait while the HP Fax starts up Need print cartridge alignment If you have installed new print cartridges you must alig...

Page 65: ...age 39 Do you have a paper jam For information on paper jams see paper jams on page 45 and avoid jams on page 10 Do the print cartridges need to be cleaned Print a self test report to check the print cartridges For information on cleaning print cartridges see clean the print cartridges on page 41 and for information on printing a self test report see print a self test report on page 39 Did you try...

Page 66: ...e instead of send 243 244 245 246 ECM The sending fax machine prematurely ended the session 247 248 249 251 ECM There was a communication error with the sending fax machine 252 Telephone line conditions were too poor to receive a fax 253 The sending fax machine attempted to use an unsupported page width 281 282 ECM 283 284 285 ECM 286 The telephone connection was lost 290 There was a communication...

Page 67: ...73 377 ECM 378 380 There was a communication error with the receiving fax machine 381 The telephone connection was lost 382 The receiving fax machine stopped accepting pages 383 The telephone connection was lost 390 391 There was a communication error with the receiving fax machine Error Code Error Definition ...

Page 68: ...hp fax 1230 troubleshooting help 62 ...

Page 69: ...mmends emptying the tray frequently Type Size input tray ADF Paper Letter 8 5 x 11 inch 215 9 x 279 4 mm Legal 8 5 x 14 inch 215 9 x 355 6 mm A4 210 x 297 mm Yes Yes Transparency films Letter 8 5 x 11 inch 216 x 279 mm A4 210 x 297 mm No Yes Custom 3 x 5 inch to 8 5 x 14 inch 76 2 x 127 mm to 216 x 356 mm No Yes Top leading edge Bottom trailing edge Left Right Sheet Paper U S Letter U S Legal 07 i...

Page 70: ...econds page speed at 33 6 Kbps based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution will take longer and use more memory Broadcast to 20 locations Ring detect with automatic fax answering machine switching Delayed faxing physical specifications Height 9 22 inch 23 4 cm Width 17 8 inch 45 2 cm Depth 14 62 inch 37 1 cm Weight 15 42 lb 7 0 kg mode speed ppm p...

Page 71: ...d with several attributes to minimize impacts on our environment For more information visit HP s Commitment to the Environment website at www hp com abouthp environment ozone production This product generates no appreciable ozone gas O3 paper use This product is suited for the use of recycled paper according to DIN 19309 plastics Plastic parts over 25 grams are marked according to international st...

Page 72: ... your local telephone company to determine the maximum REN for your calling area If this equipment causes harm to the telephone network your telephone company may discontinue your service temporarily If possible they will notify you in advance If advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC Your tel...

Page 73: ...utlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Product Regulations Manager Hewlett Packard Company San Diego 858 655 4100 The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available fr...

Page 74: ...successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance This equipment is designed for DTMF tone dialing and loop disconnect dialing In the unlikely event of problems with loop disconnect dialing it is recommended that you use this equipment only with the DTMF tone dial setting notice to users of the Ger...

Page 75: ...and carries the CE marking accordingly European Contact for regulatory topics only Your local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Herrenberger Strasse 130 D 71034 Böblingen Germany Fax 49 7031 14 3143 Product Name hp fax 1230 series Q1678A Model Number s hp fax 1230 Q1685A hp fax 1230xi Q1686A hp fax 1235 Q1684A Product Options None Safety IEC 60950 1...

Page 76: ...hp fax 1230 series technical information 70 ...

Page 77: ...pport The website offers technical support drivers supplies and ordering information hp customer support Software programs from other companies may be included with your HP Fax If you experience problems with any of those programs you will receive the best technical assistance by calling the experts at that company If you need to contact HP Customer Support do the following before you call 1 Make ...

Page 78: ...ring warranty Call 208 323 2551 U S phone support is available in both English and Spanish languages 24 hours a day 7 days a week Days and hours of support may change without notice This service is free during the warranty period however your standard long distance phone charges still apply A fee may apply outside the warranty period call elsewhere in the world The numbers listed below are current...

Page 79: ... latches Caution Remove both print cartridges and lower both latches Failure to do so may damage your unit See replace the print cartridges on page 40 for information on removing the print cartridges 4 Place the print cartridges in an airtight bag so they will not dry out and put them aside do not send them with the unit unless instructed to by the HP customer support call agent 5 Turn off the HP ...

Page 80: ...tion is not covered under the warranty 10 Include the following items in the box A brief description of symptoms for service personnel samples of print quality problems are helpful A copy of the sales slip or other proof of purchase to establish the warranty coverage period Your name address and a phone number where you can be reached during the day 11 Place the return shipping label on the outsid...

Page 81: ...d HP warrants to the end user customer Customer that each HP Fax 1230 series product Product including related software accessories media and supplies shall be free from defects in material and workmanship for the duration which begins on the date of purchase by the Customer For each hardware Product the duration of HP s limited warranty is one year for parts and one year for labor For all other P...

Page 82: ...FORTH IN THIS LIMITED WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES local law This Limited Warranty Statement gives the Customer specific legal rights The Customer may also have other rights ...

Page 83: ...tive ringing 26 E edit speed dial groups 17 enhance copies 35 enlarge copies 35 environmental specifications 65 Error Correction Mode ECM 28 error messages 57 59 F factory defaults restore 41 fast copy quality 34 fax 11 32 adjust sound volume 24 answer ring pattern 26 automatically generate reports 19 cancel scheduled faxes 19 change settings 12 change the answer ring pattern distinctive ringing 2...

Page 84: ...et paper size 10 specifications 63 tips on loading 8 paper jams 45 46 paper type settings for copy 9 phone connect to the HP Fax 29 43 use with the HP Fax 29 photos copy 36 enhance 35 fragile load 5 physical specifications 64 poll for faxes 19 power specifications 65 print paper type settings 9 self test report 39 print cartridges align 41 clean 41 order 81 problems with 46 replace 40 test 39 prin...

Page 85: ... speed dial button 18 subscriber identification code 22 support services 71 76 T text enhance 35 enter on keypad 23 time set 22 transparency film load 8 troubleshooting 45 61 copy problems 52 fax problems 53 57 output problems 48 paper jams 45 print cartridges 46 quality problems 49 tips to avoid paper jams 46 t shirt transfers 8 36 U unanswered numbers redial automatically 26 V voice mail use wit...

Page 86: ...hp fax 1230 series index 80 ...

Page 87: ...ck Yes to leave www hpshopping com From this website you can access hpshopping com for your specific language or region order print cartridges The following table lists the print cartridges that you can use with the HP Fax 1230 series Use the following information to determine which print cartridge to order If you have Internet access you can get more information from the HP website at http www hp...

Page 88: ...ed to get the most value from your HP Fax Technical Support Supplies and Ordering Information Project Tips Ways to Enhance Your Product www hp com support 2003 Hewlett Packard Company Printed in the U S A Germany or Singapore Q1685 90103 Q1685 90103 Q1685 90103 ...

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