hp fax 1230
troubleshooting help
52
copy problems
problem
solution
Nothing happens
when I try to copy.
• Make sure the HP Fax is turned on. If the front-panel display is blank, the
HP Fax is turned off. Make sure the HP Fax is connected to a power
outlet. For information on turning on and connecting your HP Fax to a
power outlet, see the Setup Poster.
• Make sure your original is fully inserted into the automatic document
feeder (ADF). When you place your original into the ADF,
Original
Loaded
displays on the front panel. If this message does not appear,
remove your original and re-insert it. For information, see
load originals
on page 5.
• When you are copying several pages or documents, you must wait until
the HP Fax completes the current copy job before starting a new copy
job.
• The HP Fax may be busy receiving a fax. Review the front-panel display
for any status messages.
• Check to see that you loaded the correct paper type in the input tray. For
information, see
recommended papers
on page 7 and
recommended
paper-type settings for copying
on page 9.
Caution!
Do not use the HP Fax to copy onto envelopes.
• Check to see if there is a paper jam. For more information on clearing a
paper jam, see
avoid jams
on page 10 and
paper jams
on page 45.
Parts my original
do not appear or
are cut off.
• Verify that you are copying onto the same size paper as the original. This
problem is most common when trying to copy a legal-size paper onto
letter-size paper.
• Verify that you have selected the proper paper size for your project. For
information on setting the paper size, see
set the paper size
on page 10.
• Make sure that you have correctly loaded the paper in the input tray and
that the input tray is properly installed. For information, see
load paper
on page 6.
• Make sure the document guides are adjusted properly. The guides should
be close to the edges of the paper in the input tray, but must not bend the
paper. For information on loading originals, see
load originals
on
page 5.
• If you are copying from an original with no margins, reduce the copy to
make sure the text or images are not cropped. For information, see
reduce or enlarge a copy
on page 35.
Copies are too
dark or too light.
Adjust the contrast of the copy. For information, see
make copies lighter or
darker
on page 34.
Summary of Contents for 1230 - Fax Color Inkjet
Page 1: ...reference guide hp fax 1230 series ...
Page 6: ...hp fax 1230 series contents iv ...
Page 10: ...hp fax 1230 series get started 4 ...
Page 44: ...hp fax 1230 series use the copy features 38 ...
Page 68: ...hp fax 1230 troubleshooting help 62 ...
Page 76: ...hp fax 1230 series technical information 70 ...
Page 86: ...hp fax 1230 series index 80 ...