Firmware Upgrade
59
Doc.ID. HMSI-168-92
Netbiter EasyConnect
Doc.Rev. 2.10
11.2 Upgrade Using Netbiter Update
If, for some reason, the Netbiter EasyConnect Gateway cannot be upgraded via Netbiter Argos or via
the local configuration pages, the process will need to be performed locally, using a direct cable connec-
tion. This is possible to do on Netbiter EasyConnect EC150 and Netbiter EasyConnect EC250.
Please contact your nearest support office to obtain the required firmware file, and then follow the in-
structions provided here.
Requirements
• The firmware file for your Netbiter EasyConnect Gateway model.
• Physical access to the unit to be upgraded/reprogrammed.
• A PC with a free COM port.
• A Null-modem cable.
1.
Download the tool
Netbiter Update
from support.netbiter.com. Save the file to your PC.
2.
Using the null-modem cable, connect the Netbiter EasyConnect Gateway to a COM port on
your PC. The cable should be connected to the 9-pin D-Sub connector.
3.
Start Netbiter Update. You
should see a
COM port
already
selected. Leave the
Baudrate
set-
ting at
Auto
.
4.
Click the
Browse
button to locate the (NBU)
firmware file you received from the support office. Click
the
Open
button to select the file.