TROUBLESHOOTING
HLF Italian Design
186
I.M. HLF 1700 Eng V15-2022
10.1 Checklist for fault diagnosis and troubleshooting
MESSAGE
CAUSE / ACTION 1
CAUSE / ACTION 2
E11-DRIP TRAY FULL
The drip tray is full. Empty
the drip tray.
The drip tray microswitch is
damaged. Contact the
Service and Support.
E13-FLOW METER KO
The message appears
during the coffee delivery.
A grinder regulation is
required.
Malfunction of the water
circuit. Contact the Service
and Support.
E15-COFFEE GROUP
OUT
The coffee group is not
inserted. Check the correct
positioning of the coffee
group.
Coffee group presence
microswitch is damaged.
Contact the Service and
Support.
E16-CHECK WATER
The water level is
insufficient. Check that the
water line power is
operative and running.
Push the message to
delete it.
Malfunction of the water line
loading system. Contact the
Service and Support.
E17-HEATING
The machine is warming
up after ignition. Wait for
the machine to be ready.
The message remains on
display for more than 30 min.
Contact the Service and
Support.
E18-CLEANING CYCLE
REQUIRED
Whipper cleaning is
required. Press on the
message to access the
cleaning section and run a
Whipper Cleaning.
E19-DESCALING
REQUIRED
Descaling process is
required.
Contact the Service and
Support.
E20-WATER TANK
EMPTY
The internal water tank s
empty. Fill the water tank.
The tank microswitch is
damaged.
Contact the Service and
Support.
E23-EMPTY GROUNDS
DRAWER
The grounds drawer is full.
Empty the grounds drawer
and press the message to
reset the count. If the