E-37
Problem
Cause or Remedy
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Uneven cooking
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Did you stir rinse-free rice well from the bottom and rinse it until the water went clear?
(Failure to do so will causes poor heat convection, resulting in uneven cooking.)
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Did you check the inner lid packing, regulator valve, safety valve, and vacuum valve?
(If there is a problem with a valve, pressure will not be applied, resulting in uneven
cooking due to temperature differences.)
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Did you attach the plate to the non-water supply auto steamer?
(The heat from the lid increases, causing the rice at the top to become hard.
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Are you using the rice cooker on a carpet where the intake or exhaust vent is blocked?
The overheat protection will work when the temperature inside the inner pot increases,
which prevents the cooking process from working correctly.
Before cooking
ATTENTION
If you cook more than a moderate amount of rice, the top portion of the rice may become hard or the
rice in the bottom portion may become sticky. If you are concerned about unevenly cooked rice, loosen
it immediately after it is cooked. If you are still concerned about it, reduce the amount of rice to cook.
After cooking
Program
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Did you try using the "Texture " to "Texture " programs?
Using "Eco" or "Rapid" may cause the rice to be cooked unevenly.
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Are you cooking more rice than the specified amount even though the "1-2 person" program is still selected?
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Rice scorches.
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Rice boils over.
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Did you wash the rice until the water ran clear?
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Did you stir rinse-free rice well from the bottom and rinse it until the water went clear?
(Particles of rice produced as a result of grains being rubbed together goes into the
water, causing the rice to get burnt more easily.)
Before cooking
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When cooking a small amount of rice, use the "1-2 person" program.
Cooking program
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Did you level off the rice using the measuring cup provided?
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Did you wash the rice until the water ran clear?
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Did you stir rinse-free rice well from the bottom and rinse it until the water went clear?
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Did you put the water exceeding the "Soft" line?
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Be sure to attach the inner lid, plate, and steam cap after checking them for foreign objects and clogging.
Before cooking
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When cooking a small amount of rice, use the "1-2 person" program.
Cooking program
Caution
Since the appliance generates a large amount of heat, rice on the bottom of the inner pot
may turn brown depending on the type of rice and/or the quality of water. Cooking with
seasonings will cause the rice to be easily scorched, however, this is not a malfunction.
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Mix water and seasonings before adjusting the amount of water, and then put
ingredients into the inner pot.
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Stir the contents to prevent seasonings from settling at the bottom of the pot.
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Put the ingredients on top of the rice after adjusting the water level, and mix them into
the rice after the cooking process is completed.
(If the seasonings or ingredients have settled at the bottom of the pot, the heat will not
transfer properly.)
Adding seasonings and other ingredients
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The proper amount of ingredients is approximately 30 to 50% of the amount of rice.
Slightly reduce the amount of ingredients that are oily.
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Use a smaller amount of tamari soy sauce.
Amount of seasonings and ingredients
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Select "Mix".
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Cook the rice right away. Do not use Timer Cooking or Timer Soaking.
(The quality of ingredients will drop, or seasonings will settle at the bottom of the pot,
preventing the rice from being cooked properly.)
Cooking programs and tips
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Mixed rice
does not cook
properly.
If you use the wrong program to cook porridge or brown rice, a process that uses a large amount of water, there
is a danger that a large amount of hot water may spray out. Check the settings for the program you selected.
Cooking Rice
