172
Troubleshooting
Symptom
Possible cause
Solution and reference
When the power
is turned ON, the
date and time
are significantly
deviated from the
correct values.
The backup lithium
battery life has expired.
The replacement cycle for the backup lithium
battery is 5 years. Contact your authorized Hioki
distributor or reseller.
Measured data
cannot be found.
Recording has
restarted since
measurement stop.
Be aware that data is deleted if recording is started
accidentally after measurement stops.
•
The wireless
logger cannot be
found.
•
A connection
to the wireless
logger cannot be
established.
Are you using
the LR8410 to
perform real-time
measurement?
Data cannot be collected with Wireless Logger
Collector during real-time measurement by the
LR8410.
The Bluetooth module
power is OFF ( is off
or blinking).
Press the power key of the instrument and turn ON
the Bluetooth module power.
The wireless logger
cannot be searched for
or connected if another
terminal (LR8410, PC,
or Android terminal) is
connected ( is lit).
Cut off the communications of the connected
terminal and then search for or connect the wireless
logger again.
Windows
®
non-
standard Bluetooth
stack is used.
Use Windows
®
standard Bluetooth stack or allocate
virtual COM port manually.
When using a commercially available USB
Bluetooth adapter, please uninstall the device driver
of Bluetooth adapter accessory.
Bluetooth pairing
information has been
lost.
Notice of a pairing request is shown in a notification
area of Windows
®
or Android terminal. As it is
directed, please redo a pairing.
Communication with all
Bluetooth compatible
instruments is not
guaranteed.
Try other terminals.
Communications
with the wireless
logger cannot be
established. An
error occurs.
The settings cannot
be sent or received or
maintenance cannot
be performed while the
wireless logger is busy
(during measurement
or monitoring).
Stop measurement or monitoring and then try again.
As the security settings
are enabled, an
authentication error
occurs.
Enter the correct password.
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