GUARANTEE CONDITIONS |
PAG. 17
9.1 COMPANY RESPONSABILITIES
•
In those countries where HIMOINSA may have an authorized technical
assistance Network (information available at (www.himoinsa.
com) the warranty consists of the replacement or reparation of
the damaged parts once checked its due to defective material at
origin, manufacturing or/and assembly, therefore , it covers both
the replaced parts as well as the manpower used during the normal
working hours. The customer shall be charged with transport
expenses to the premises of the authorized distributor, where the
repairs shall be carried out.
•
The warranty for the rest of the world consists of free supply on
premises San Javier (Murcia # Spain), of the non usable parts due
to defective material at origin, manufacturing or/and assembly. If the
equipment is sent to our premises, all necessary repair tasks will be
carried out free of charge.
•
In this case, transport both sending and return will be chargeable to
the customer.
•
The warranty will only be given after the technical study of the
defective parts. Any part sent or service carried out before the
acceptance of the warranty will be billed. All replaced parts have to
be returned to Himoinsa and will become of its property.
•
In case of defects in the motor or alternator, HIMOINSA informs that
the assistance of the warranty will be provided by official technical
services of the manufacturer of the alternator or motor, who will
determine the scope of the warranty.
•
The defect shall appear during the normal use of the product and
within the warranty period. The company will supply the necessary
spare parts for the repair as soon as possible but shall not be
deemed responsible for any losses for not having the equipment
during this period.
•
All claims made based on this warranty, must be processed through
your authorized seller or area distributor, who will process the claim
and the scope of the warranty.
•
This warranty does not cover failures or defects consequence of
its normal use or wear, inappropriate use (including overload and
overvoltage), negligence, accidental damages, non authorized
modifications; lack of or inappropriate maintenance or connection,
(inappropriate storage, transrportation or installing); any kind of use
of the equipment over the capacity and limits established by the
manufacturer or under conditions different from those recommended;
failures caused after the failure or defect had or should have been
detected; batteries, lamps and fuses damages; damages due of
use of parts not supplied or manufactured by the manufacturer.
The Warranty also does not cover the rental costs of substitution
equipments during repair period nor connection costs and/or
connection works of the product with other equipments of the
customer.
•
The repaired or replaced parts have a (6) six month warranty, this
will not modify the warranty of the other elements.
•
Equipment or components not manufactured by the company.
The company will provide a warranty equal to the one supplier,
and limited to the responsibility offered by the company for its
equipment.
•
All claims to do with the fuel injection system or parts of it, will be
referred by HIMOINSA to the manufacturer of the injection system,
or to its authorized agent. The manufacturer or authorized agent’s
report ON THE FAILURE will be binding for both parties : Himoinsa
and purchaser.
9.2 USER RESPONSABILITIES
The user is responsible to:
•
Install and operate the product in accordance with the operation
and instruction manual provided, and in its case with the
assistance of qualified technical personnel and in accordance with
the current regulations.
•
Carry out a proper maintenance of the equipment; (including the
use of appropriate fuel, oil, antifreeze, and lubricant), as well as to
replace of the parts and components due to the normal use of the
equipment.
•
Return the warranty register form properly filled in within 1O days
after the start up of the product, or a month after the date of the
sale, whichever is first.
•
Send written notification to the company or to authorized Technical
assistance service in his country, of the failures of the material
and justify them within seven days after the failure appeared and
in any case before the expiration of the warranty, otherwise the
purchaser may lose his warranty rights.
•
If the repair of the defect requires the participation of other
equipments not manufactured by HIMOINSA, the purchaser will be
the only responsible for the works and costs resulted as well as to
provide full access to the products manufactured by HIMOINSA S.L.
RAMIRENT
