HIMA HIQuad H41X, System Manual

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Introduction System
Page 10 of 110 HI 803 211 E Rev. 1.01.00
1.4 Safety Lifecycle Services
HIMA provides support throughout all the phases of the plant's safety lifecycle, from planning
and engineering through commissioning to maintenance of safety and security.
HIMA's technical support experts are available for providing information and answering
questions about our products, functional safety and automation security.
To achieve the qualification required by the safety standards, HIMA offers product or customer-
specific seminars at HIMA's training center or on site at the customer's premises. The current
seminar program for functional safety, automation security and HIMA products can be found on
HIMA's website.
Safety Lifecycle Services:
/ On-Site
Engineering
In close cooperation with the customer, HIMA performs changes or
extensions on site.
/ Preventive
Maintenance HIMA is responsible for planning and executing preventive
maintenance measures. Maintenance actions are carried out in
accordance with the manufacturer's specifications and are
documented for the customer.
Li / Lifecycle
Management
As part of its lifecycle management processes, HIMA analyzes the
current status of all installed systems and develops specific
recommendations for maintenance, upgrading and migration.
/ 24 h
Hotline
HIMA's safety engineers are available by telephone around the clock
to help solve problems.
/ 24 h Call-
Out Service Faults that cannot be resolved over the phone are processed by
HIMA's specialists within the time frame specified in the contract.
Lo/ 24 h
Spare Parts Service HIMA maintains an inventory of necessary spare parts and
guarantees quick, long-term availability.
Contact details:
Safety Lifecycle
Services https://www.hima.com/en/about-hima/contacts-worldwide/
Technical Support https://www.hima.com/en/products-services/support/
Seminar Program https://www.hima.com/en/products-services/seminars/ /