HIKVISION iDS-8104AHQXLI-E4 User Manual Download Page 1

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ATM Digital Video Recorder

User Manual

UD08845B

Summary of Contents for iDS-8104AHQXLI-E4

Page 1: ...ATM Digital Video Recorder User Manual UD08845B ...

Page 2: ...os mentioned below are the properties of their respective owners Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THE PRODUCT DESCRIBED WITH ITS HARDWARE SOFTWARE AND FIRMWARE IS PROVIDED AS IS WITH ALL FAULTS AND ERRORS AND HIKVISION MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE AND NON I...

Page 3: ...nditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014 30 EU the LVD Directiv...

Page 4: ...s that may be found in this document are defined as follows Symbol Description Provides additional information to emphasize or supplement important points of the main text Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or unexpected results Indicates a hazard with a high level of risk which if not avoided will res...

Page 5: ...d unplug the power cable and then please contact the service center Preventive and Cautionary Tips Before connecting and operating your device please be advised of the following tips Ensure unit is installed in a well ventilated dust free environment Unit is designed for indoor use only Keep all liquids away from the device Ensure environmental conditions meet factory specifications Ensure unit is...

Page 6: ...te stream encoding Supports channel zero encoding to decrease the bandwidth requirement when viewing multiple cameras Supports enabling H 264 to ensure high video quality with lowered bit rate One key enable or disable H 264 Supports command recording capture triggered by ATM transaction Supports real time text overlay of transaction information including transaction card No transaction amount tra...

Page 7: ... dragging mouse HDD Management Up to 4 SATA hard disks can be connected each disk with a maximum of 8 TB storage capacity 8 network disks 8 NAS disks 8 IP SAN disks or n NAS disks m IP SAN disks n m 8 can be connected HDD group management HDD property redundancy read only read write R W HDD quota management different capacity can be assigned to different channel Supports S M A R T and bad sector d...

Page 8: ...aintenance of backup devices Support NTFS and FAT32 formatted backup devices Alarm and Exception Configurable arming time of alarm input output Alarms for video loss motion detection video tampering detection video signal exception input output video standard mismatch illegal login network disconnected IP conflicted abnormal record capture HDD error and HDD full etc Alarm triggers full screen moni...

Page 9: ...essing by the platform by ONVIF Remote search playback download locking and unlocking the record files Remote parameters setup remote import export of device parameters Remote viewing of the device status system logs and alarm status Remote keyboard operation Remote locking and unlocking of control panel and mouse Remote HDD formatting and program upgrading Remote system restart RS 232 RS 485 tran...

Page 10: ...ATM Digital Video Recorder User Manual 9 SDK for Windows and Linux system Source code of application software for demo Development support and training for application system ...

Page 11: ...ic Configuration in Startup Wizard 31 2 4 1 Configuring the Signal Input Wizard 31 2 4 2 Using the Wizard for Basic Configuration 32 2 5 Login and Logout 36 2 5 1 User Login 36 2 5 2 User Logout 37 2 6 Resetting Your Password 37 2 7 Adding and Connecting the IP Cameras 39 2 7 1 Activating the IP Camera 39 2 7 2 Adding the Online IP Camera 40 2 7 3 Editing the Connected IP Camera 44 2 8 Configuring...

Page 12: ... Capture Settings 69 5 1 Configuring Encoding Parameters 69 5 2 Configuring Recording and Capture Schedule 73 5 3 Configuring Motion Detection Recording and Capture 77 5 4 Configuring Alarm Triggered Recording and Capture 79 5 5 Configuring Command Triggered Recording and Capture 82 5 6 Configuring Manual Recording and Continous Capture 82 5 7 Configuring Holiday Recording and Capture 84 5 8 Confi...

Page 13: ...rch 113 7 1 3 Backing up by Event Search 116 7 1 4 Backing up Video Clips 117 7 2 Managing Backup Devices 118 Chapter 8 Alarm Settings 119 8 1 Setting Motion Detection 119 8 2 Setting Sensor Alarms 121 8 3 Detecting Video Loss 123 8 4 Detecting Video Tampering 124 8 5 Setting All day Video Quality Diagnostics 126 8 6 Handling Exceptions 127 8 7 Setting Alarm Response Actions 129 Chapter 9 Smart AT...

Page 14: ...l Port Interception 164 11 3 Network Protocol 165 11 4 Serial Port Protocol 167 11 5 Custom Protocol Settings 169 11 5 1 Configuring Data Package Settings 169 11 5 2 Configuring Transaction Information Settings 170 11 5 3 Configuring Trigger Channel Settings 172 11 5 4 Configuring Overlay Position Settings 173 Chapter 12 RAID 175 12 1 Configuring Array 175 12 1 1 Enable RAID 176 12 1 2 One touch C...

Page 15: ...Camera Parameters Settings 198 Chapter 15 DVR Management and Maintenance 200 15 1 Viewing System Information 200 15 2 Searching Log Files 200 15 3 Importing Exporting IP Camera Info 203 15 4 Importing Exporting Configuration Files 203 15 5 Upgrading System 204 15 5 1 Upgrading by Local Backup Device 204 15 5 2 Upgrading by FTP 204 15 6 Upgrading Camera 205 15 7 Restoring Default Settings 205 Chapt...

Page 16: ...ATM Digital Video Recorder User Manual 15 17 1 Glossary 217 17 2 Troubleshooting 218 17 3 Summary of Chnages 221 17 3 1 Version 3 4 83 221 17 3 2 Version 3 4 82 221 17 3 3 Version 3 4 8 221 ...

Page 17: ...escription of Front Panel No Name Function Description 1 DIRECTION The DIRECTION buttons are used to navigate between different fields and items in menus In the Playback mode the Up and Down button is used to speed up and slow down recorded video The Left and Right button will select the next and previous record files In Live View mode these buttons can be used to cycle through channels In PTZ con...

Page 18: ...the channels in PTZ control Select deselect the HDD in HDD management interface 3 ESC Exit from the current interface Enter the PTZ control interface in live view mode 4 IR Receiver Receiver for IR remote control 5 POWER Power indicator Turn on off the device Power indicator stays red when the device is powered on but is not turned on Power indicator turns pink when the device is being turned on P...

Page 19: ...ble Remote Control 3 Alphanumeric Buttons Switch to the corresponding channel in Live view or PTZ Control mode Input numbers and characters in Edit mode Switch channels in Playback mode 4 EDIT Button Edit text fields When editing text fields it will also function as a Backspace button to delete the character in front of the cursor Check the checkbox or switch the ON OFF status In PTZ Control mode ...

Page 20: ...enu after successful login Press and hold the button for 5 seconds will turn off audible key beep In PTZ Control mode the MENU WIPER button will start wiper if applicable In Playback mode it is used to show hide the control toolbar 11 PREV Button Switch single screen and multi screen mode In PTZ Control mode it is used to adjust the focus in conjunction with the A FOCUS button 12 DIRECTION ENTER B...

Page 21: ...R button is used to check the checkbox or switch the ON OFF The ENTER button is used to play pause the video in Playback mode or advance the video by a single frame in single frame Playback mode The ENTER button is used to stop start the auto switch in Auto switch mode 13 PTZ Button Enter the PTZ Control mode In the PTZ Control mode it is used to adjust the iris of the PTZ camera 14 ESC Button Bac...

Page 22: ... change the remote and try again or contact the device provider 1 3 USB Mouse Operation A regular 3 button Left Right Scroll wheel USB mouse can also be used with this DVR To use a USB mouse Step 1 Plug USB mouse into one of the USB interfaces on the front panel of the DVR Step 2 The mouse should automatically be detected If in a rare case that the mouse is not detected the possible reason may be ...

Page 23: ...xt screen Menu Next item 1 4 Input Method Description Figure 1 3 Soft Keyboard Description of the buttons on the soft keyboard Table 1 4 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter Lowercase Uppercase Backspace Switch the keyboard Space Positioning the cursor Enter Symbols Reserved 1 5 Rear Panel Refer to Figure 1 4 for the rear panel of DS 8104AH...

Page 24: ...UT BNC connector for audio output 5 HDMI HDMI video output connector 6 VGA DB15 connector for VGA output Display local video output and menu 7 RS 232 Interface Connector for RS 232 devices 8 LAN Interface RJ45 10M 100M 1000M Ethernet interface 9 DC Output 12 VDC output 10 ALARM IN Connector for alarm input 11 RS 485 Interface Connector for RS 485 devices 12 ALARM OUT Connector for alarm output 13 ...

Page 25: ...ATM Digital Video Recorder User Manual 24 15 Power Switch Switch for turning on off the device 16 Power Supply 100 to 240 VAC power supply ...

Page 26: ...cal outlet It is HIGHLY recommended that an Uninterruptible Power Supply UPS be used in conjunction with the device Step 2 Turn on the power switch on the rear panel and the Power indicator LED should turn on indicating that the unit begins to start up Step 3 After startup the Power indicator LED remains on Shutting down the DVR There are two proper ways to shut down the DVR To shut down the DVR O...

Page 27: ...also activate the device via Web Browser SADP or Client Software Step 1 Input the same password in the text field of Create New Password and Confirm New Password Figure 2 3 Settings Admin Password STRONG PASSWORD RECOMMENDED We highly recommend you create a strong password of your own choosing Using a minimum of 8 characters including at least three of the following categories upper case letters l...

Page 28: ...r the old version device if you update it to the new version the following dialog box will pop up once the device starts up You can click YES and follow the wizard to set a strong password Figure 2 4 Warning Step 3 After the device is activated the Attention box pops up as below Figure 2 5 Attention Step 4 Optional Click Yes to export GUID The Reset Password interface pops up Click Export to expor...

Page 29: ... Using the Unlock Pattern for Login Purpose For the admin you can configure the unlock pattern for device login 2 3 1 Configuring the Unlock Pattern After the device is activated you can enter the following interface to configure the device unlock pattern Figure 2 8 Set Unlock Pattern Step 1 Use the mouse to draw a pattern among the 9 dots on the screen Release the mouse when the pattern is done ...

Page 30: ...east 4 dots to draw the pattern Each dot can be connected for once only Step 2 Draw the same pattern again to confirm it When the two patterns match the pattern is configured successfully Figure 2 10 Confirm the Pattern If the two patterns are different you must set the pattern again ...

Page 31: ...nd select the menu to enter the interface Figure 2 12 Draw the Unlock Pattern Step 2 Draw the pre defined pattern to unlock to enter the menu operation You can right click the mouse to log in via the normal mode If you have forgotten your pattern you can select the Forget My Pattern or Switch User option to enter the normal login dialog box When the pattern you draw is different from the pattern y...

Page 32: ...2 4 1 Configuring the Signal Input Wizard Purpose You can configure the analog and IP signal input types and the connectable maximum IP camera number You can also click Menu Camera Signal Input Status to configure the signal input Step 1 Check the checkbox to select different signal input types HD CVBS and IP Step 2 Click Apply to save the settings ...

Page 33: ...evice has loaded You can follow it to complete the basic configuration Selecting the language Step 1 Select the language from the drop down list Step 2 Click Apply button Figure 2 16 Language Configuration Operating the Setup Wizard Step 1 The Start Wizard can walk you through some important settings of the device If you don t want to use the Start Wizard at that moment click Exit You can also cho...

Page 34: ... 2 17 Start Wizard Interface Step 2 Click Next button to enter the Date and Time Settings interface Figure 2 18 Date and Time Settings Step 3 After the time settings click Next button to enter the General Network Setup Wizard interface as shown below ...

Page 35: ...NS Server and Alternate DNS Server Step 4 Click Next button and you can enter the RAID configuration interface Check the checkbox of Enable RAID to take this function into effect Figure 2 20 RAID Configuration Step 5 Click Next button to enter the HDD Management interface as shown below To initialize the HDD click the Init button Initialization will remove all the data saved in the HDD ...

Page 36: ...Before adding the camera make sure the IP camera to be added is in active status If the camera is in inactive status you can click the inactive icon of the camera to set the password to activate it You can also select multiple cameras from the list and click the One touch Activate to activate the cameras in batch 2 Click Add to add the camera Figure 2 22 IP Camera Management Step 8 After finishing...

Page 37: ...Login Purpose You have to log in to the device before operating the menu and other functions Step 1 Select the User Name in the drop down list Figure 2 24 Login Interface Step 2 Input the Password Step 3 Click OK to log in In the Login interface for the admin if you have entered the wrong password for 7 times the account will be locked for 60 seconds For the operator if you have entered the wrong ...

Page 38: ...Shutdown Figure 2 27 Logout Step 2 Click Logout After you have logged out of the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system 2 6 Resetting Your Password Purpose When you forget the password of the admin you can reset the password by importing the GUID file The GUID file must be exported and saved in the local USB flash disk a...

Page 39: ...Password Step 3 Input the new password and confirm the password Step 4 Click OK to save the new password Then the Attention box pops up as shown below Figure 2 30 GUID File Imported Step 5 Click OK and the Attention box as below pops up to remind you to duplicate the password of the device to IP cameras that are connected with default protocol Click Yes to duplicate the password or No to cancel it...

Page 40: ...ing the camera make sure the IP camera to be added is in active status Step 1 Select the Add IP Camera option from the right click menu in live view mode or click Menu Camera IP Camera to enter the IP Camera Management interface For the IP camera detected online in the same network segment the Security status shows whether it is active or inactive Figure 2 32 IP Camera Management Interface Step 2 ...

Page 41: ...ur own choosing Using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product Step 4 Click OK t...

Page 42: ...same network segment will be detected and displayed in the camera list Step 3 Select the IP camera from the list and click the button to add the camera with the same admin password of the DVR s Or you can click the One touch Adding button to add all cameras with the same admin password from the list Make sure the camera to add has already been actiavted by setting the admin password and the admin ...

Page 43: ...a Interface Step 2 You can edit the IP address protocol management port and other information of the IP camera to be added If the IP camera to add has not been actiavated you can activate it from the IP camera list on the IP Camera Management interface You can select Custom 1 16 as the protocol Then the Management Port and Transfer Protocol are not configurable Input the User Name and Admin Passwo...

Page 44: ...nnectable IP cameras Table 2 1 Explanation of the Icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera The camera is disconnected You can click the icon to get the exception information of camera Delete the IP camera Play the live video of the connected camera Advanced settings of the camera Upgrade the connected IP camera Security Shows the securi...

Page 45: ...l and other parameters Figure 2 39 Edit IP Camera Channel Port If the connected device is an encoding device with multiple channels you can choose the channel to connect by selecting the channel port No in the drop down list Step 2 Click OK to save the settings and exit from the editing interface Step 3 Drag the horizontal scroll bar to the right side and click the icon to edit the advanced parame...

Page 46: ...pose Custom protocols can be set for the network cameras which are not configured with the standard protocols Step 1 Click Protocol on the Custom Adding interface to enter the Protocol Management interface Figure 2 42 Protocol Management Step 2 Select a custom protocol from the drop down list and configure its corresponding parameters Protocol Name Edit the name for the custom protocol ...

Page 47: ...he network camera to consult the URL uniform resource locator for getting main stream and sub stream Example The format of the URL is Type IP Address of the network camera Port Path E g rtsp 192 168 1 55 554 ch1 main av_stream Step 3 Click Apply to save the settings and click OK to exit After added successfully the custom protocol will be displayed in the drop down list of protocol on the Custom A...

Page 48: ...puts can be connected randomly for the selected channel If you select IP IP camera can be connected for the selected channel Step 3 View the Max IP Camera Number Step 4 Click Apply to save the settings Disabling one analog channel will add one IP channel Up to 8 IP cameras can be added ...

Page 49: ...he channel is recorded or whether there are alarms occur as soon as possible Table 3 1 Description of Live View Icons Icons Description Alarm video loss tampering motion detection VCA or sensor alarm Record manual record schedule record motion detection or alarm triggered record Alarm Record Event Exception motion detection sensor alarm or exception information For details see Chapter 8 6 Handling...

Page 50: ...can do some basic operation on the live view mode for the aux output For DS 8104AHQLI E4 and iDS 8104AHQXLI E4 the main output priority is HDMI VGA LCD For DS 8104AHQI E4 the main output is HDMI VGA The priority relationship is shown as Table 3 2 Table 3 2 Priorities of Outputs Model HDMI VGA CVBS Main output Auxiliary output DS 8104AHQLI E4 iDS 8104AHQXLI E4 HDMI VGA LCD LCD HDMI VGA DS 8104AHQI ...

Page 51: ...t recording of all channels Continuous Record and Motion Detection Record are selectable from the drop down list Add IP Camera A shortcut to enter the IP camera management interface Playback Enter the playback interface and start playing back the video of the selected channel immediately PTZ Control A shortcut to enter the PTZ control interface of the selected camera Output Mode Output Mode is con...

Page 52: ...ut Step 1 Use the mouse wheel to double click on the HDMI VGA output screen and the following message box pops up Figure 3 2 Switch Main and Aux Output Step 2 Use the mouse wheel to double click on the screen again to switch to the aux output or click Cancel to cancel the operation Step 3 Select the Menu Output Mode to others from the right click menu on the monitor Step 4 On the pop up message bo...

Page 53: ... 3 3 Quick Setting Toolbar You can refer to Table 3 5 for the description of Quick Setting Toolbar icons Table 3 4 Description of Quick Setting Toolbar Icons Icons Description Icons Description Icons Description Enable Disable Manual Record Instant Playback Mute Audio on PTZ Control Digital Zoom Image Settings Close Live View Capture Information Instant Playback only shows the record in last five ...

Page 54: ...olution and stream type Figure 3 6 Information When IP camera supporting H 264 is connected the stream type is displayed as H 264 When IP camera supporting H 264 is connected the stream type is displayed as H 264 3 3 Channel Zero Encoding Purpose Sometimes you need to get a remote view of many channels in real time from web browser or CMS Client Management System software in order to decrease the ...

Page 55: ...he output interface dwell time for screen to be shown mute or turning on the audio the screen number for each channel etc Step 1 Enter the Live View Settings interface Menu Configuration Live View General Figure 3 8 Live View General The settings available in this menu include Video Output Interface Selects the output to configure the settings For DS 8104AHQI E4 you can select VGA HDMI and Main CV...

Page 56: ...ct the Video Output Interface from the drop down list Figure 3 9 Live View Camera Order 2 Click a window and then double click a camera name in the camera list you would like to display X means the window will not display any camera 3 You can also click to start live view of all channels in order and click to stop live view of all channels Click or to go to the previous or next page 4 Click Apply ...

Page 57: ...tics Step 3 Click the button Diagnose and the results will be displayed on a list You can view the video status and diagnostics time of the selected channels Figure 3 11 Diagnostics Result Connect the camera to the device for the video quality diagnostics Three exception types can be diagnosed Blurred Image Abnormal Brightness and Color Cast ...

Page 58: ... parameters should be done before you control the PTZ camera Before you start Make sure that the PTZ camera and the device are connected properly via RS 485 interface Step 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings Step 2 Select the camera for PTZ setting in the Camera drop down list Step 3 Click the PTZ Parameters button to set the PTZ parameters ...

Page 59: ...ION C Coaxitron Make sure the protocol selected here is supported by the connected camera dome When the Coaxitron protocol is selected all the other parameters like the baud rate data bit stop bit parity and flow control are not configurable Step 5 Optional Click Copy button to copy the settings to the other channels Select the channels you want to copy to and click OK to return to the PTZ Paramet...

Page 60: ...e PTZ camera to point to when an event takes place Step 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 4 PTZ Settings Step 2 Use the directional button to wheel the camera to the location where you want to set preset and the zoom and focus operations can be recorded in the preset as well Step 3 Enter the preset No 1 255 in the preset text field and click the Set button to link the loc...

Page 61: ...ntrol Figure 4 5 PTZ Panel General Step 4 Click to enter the preset No in the corresponding text field Step 5 Click the Call Preset button to call it When the Coaxitron camera dome connected and the PTZ protocol is selected to HIKVISION C Coaxitron you can call the preset 95 to enter the menu of the connected Coaxitron camera dome Use the directional buttons on the PTZ control panel to operate the...

Page 62: ...t which the PTZ will follow while cycling through the patrol The Duration refers to the time span to stay at the corresponding key point The Speed defines the speed at which the PTZ will move from one key point to the next Step 5 Click the Add button to add the next key point to the patrol or you can click the OK button to save the key point to the patrol You can delete all the key points by click...

Page 63: ...l panel Step 2 Click the General tab to show the general settings of the PTZ control Figure 4 8 PTZ Panel General Step 3 Select a patrol in the drop down list and click the Call Patrol button to call it Step 4 You can click the Stop Patrol button to stop calling it 4 2 5 Customizing Patterns Purpose Patterns can be set by recording the movement of the PTZ You can call the pattern to make the PTZ m...

Page 64: ... PTZ is recorded as the pattern 4 2 6 Calling Patterns Purpose Follow the procedure to move the PTZ camera according to the predefined patterns Step 1 Click the button PTZ in the lower right corner of the PTZ Settings interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar or select the PTZ option in the right click menu to show the PTZ control p...

Page 65: ...all it Step 4 Click the Stop Pattern button to stop calling it 4 2 7 Customizing Linear Scan Limit Purpose The Linear Scan can be enabled to trigger the scan in the horizantal direction in the predefined range This function is supported by some certain models Step 1 Enter the PTZ Settings interface Menu Camera PTZ ...

Page 66: ... the left limit on the left side of the right limit as well the angle from the left limit to the right limit should be no more than 180º 4 2 8 Calling Linear Scan Purpose Follow the procedure to call the linear scan in the predefined scan range Step 1 Click the button PTZ in the lower right corner of the PTZ Settings interface Or press the PTZ button on the front panel or click the PTZ Control ico...

Page 67: ...Touch Park Purpose For some certain model of the speed dome it can be configured to start a predefined park action scan preset patrol and etc automatically after a period of inactivity park time Step 1 Click the button PTZ in the lower right corner of the PTZ Settings interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ settin...

Page 68: ... 4 Click the button again to inactivate it 4 3 PTZ Control Panel To enter the PTZ control panel there are two ways supported OPTION 1 In the PTZ Settings interface click the PTZ button on the lower right corner which is next to the Back button OPTION 2 In the Live View mode you can press the PTZ Control button on the front panel or on the remote control or choose the PTZ Control icon in the quick ...

Page 69: ...PTZ Panel Icons Icon Description Icon Description Icon Description Direction button and the auto cycle button Zoom Focus Iris Zoom Focus Iris The speed of the PTZ movement Light on off Wiper on off 3D Zoom Image Centralization Menu Switch to the PTZ control interface Switch to the one touch control interface Switch to the general settings interface Exit Minimize windows ...

Page 70: ... Step 2 Click Advanced tab to check the storage mode of the HDD Menu HDD Advanced Storage Mode 1 If the HDD mode is Quota please set the maximum record capacity For detailed information see Chapter 13 4 Configuring Quota Mode 2 If the HDD mode is Group you should set the HDD group For detailed information see Chapter 5 9 Configuring HDD Group Figure 5 2 HDD Advanced Steps Step 1 Enter the Record P...

Page 71: ... Video Audio Resolution Set recording resolution Up to 3 MP resultion is supported for the analog channels Bitrate Type Set the bitrate type to be Variable or Constant Video Quality Set the video quality of recording with 6 levels configurable The Stream Type Resolution Bitrate Type and Video Quality are not configurable for the Main Stream Event of the IP Camera Frame Rate Set the frame rate of r...

Page 72: ... more parameters Figure 5 4 More Settings of Record Parameters Pre record The time you set to record before the scheduled time or event For example when an alarm triggered the recording at 10 00 if you set the pre record time as 5 seconds the camera records it at 9 59 55 Post record The time you set to record after the event or the scheduled time For example when an alarm triggered the recording e...

Page 73: ...Apply to save the settings Step 6 Optional Click Copy to copy the settings to other analog channels if needed Figure 5 5 Copy Camera Settings Step 7 Set encoding parameters for sub stream 1 Select the Sub Stream tab Figure 5 6 Sub Stream Encoding 2 Select a camera in the camera drop down list 3 Configure the parameters 4 Click Apply to save the settings 5 Optional If the parameters can also be use...

Page 74: ...an configure all the parameters on this menu on your demand 5 2 Configuring Recording and Capture Schedule In this chapter we take the record schedule procedure as an example and the same procedure can be applied to configure schedule for both recording and capture To schedule the automatic capture you need to choose the Capture tab in the Schedule interface Purpose Set the record schedule and the...

Page 75: ...ed by either motion detection or alarm M A recording triggered by motion detection and alarm Command recording triggered by ATM command Smart ATM recording triggered by smart ATM Step 2 Select the camera you want to configure in the Camera drop down list Step 3 Check the checkbox of Enable Schedule Step 4 Configure the record schedule Edit the schedule 1 Click Edit 2 In the message box you can sel...

Page 76: ... each other To enable Event Motion Alarm M A motion or alarm M A motion and alarm triggered recording you must configure the motion detection settings or alarm input settings as well For detailed information refer to Chapter 8 1 and Chapter 8 7 To enable smart ATM triggered recording you must configure the smart ATM settings Refer to Chapter 9 Smart ATM Settings 5 Repeat the above steps 1 4 to sch...

Page 77: ...e when you enable holiday schedule in Holiday settings See Chapter 5 7 Configuring Holiday Record 6 Click OK to save setting and back to upper level menu Draw the schedule 1 Click on the color icon to select a record type in the event list on the right side of the interface Figure 5 12 Draw the Recording Schedule ...

Page 78: ...which you want to copy to Step 5 Click Apply to save the settings 5 3 Configuring Motion Detection Recording and Capture Purpose Follow the steps to set the motion detection parameters In the live view mode once a motion detection event takes place the DVR can analyze it and do many actions to handle it Enabling motion detection function can trigger certain channels to start recording or trigger f...

Page 79: ...igure 2 Check the checkbox of Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want to set the motion detection for all the area shot by the camera click Full Screen To clear the motion detection area click Clear Figure 5 15 Motion Detection Mask 4 Click and the message box for channel information pops up ...

Page 80: ...in the Motion Detection interface to save the settings Exit from the Motion Detection interface Step 3 Configure the schedule Please refer to the step 4 of Chapter 5 2 Configuring Recording and Capture Schedule while you need to select Motion as the record type 5 4 Configuring Alarm Triggered Recording and Capture Purpose Follow the procedure to configure alarm triggered recording or capture Step ...

Page 81: ...p 4 Input Alarm Name Step 5 Select N O normally open or N C normally closed for alarm type Step 6 Check the checkbox of Enable to enable alarm Step 7 Click after Settings to set the triggered channels arming schedule linkage actions PTZ linking and camera of smart ATM mode Refer to step 4 of Chapter 5 2 Configuring Recording and Capture Schedule for detailed operations ...

Page 82: ... to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and select the alarm input number Figure 5 20 Copy Alarm Input Step 9 Configure the schedule Please refer to the step 4 of Chapter 5 2 Configuring Recording and Capture Schedule while you need to select Alarm as the record type ...

Page 83: ...e ATM Step 3 Select the input mode and configure the protocol settings For details see Chapter 10 ATM Settings Step 4 Configure the schedule Please refer to the step 4 of Chapter 5 2 Configuring Recording and Capture Schedule while you need to select Command as the record type 5 6 Configuring Manual Recording and Continous Capture Purpose Follow the steps to set parameters for the manual recording...

Page 84: ...anual record Click the status icon to change it to Or click the status icon of Analog or IP Camera to disable manual record of all channels After rebooting all the manual records enabled are canceled Step 4 Start all day normal recording all day motion detection recording or all day smart ATM recording of all channels 1 Click of Continuous Motion Detection or Enable Smart ATM Record Figure 5 23 Co...

Page 85: ...pture 2 Click the status button before camera No to change to to enable continuous capture 3 Click the status button to change to to disable continuous capture All the continuous capture will be canceled after device reboot 5 7 Configuring Holiday Recording and Capture Purpose Follow the steps to configure the record or capture schedule on holiday for that year You may want to have different plan ...

Page 86: ...ere are three different modes for the date format to configure holiday schedule By Month By Week and By Date are selectable 4 Set the start and end date 5 Click Apply to save settings 6 Click OK to exit the Edit interface Step 4 Configure the record schedule Please refer to the Chapter 5 2 Configuring Recording and Capture Schedule while you may select Holiday in the Schedule drop down list or you...

Page 87: ...uring Redundant Recording and Capture Purpose Enabling redundant recording and capture which means saving the record files and captured pictures not only in the R W HDD but also in the redundant HDD will effectively enhance the data safety and reliability Before you start You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant For detailed i...

Page 88: ...nu Step 3 Enter the Record setting interface Menu Record Parameters 1 Select the Record tab 2 Select Camera you want to configure 3 Click More Settings button Figure 5 32 More Settings 4 Check the checkbox of Redundant Record 5 Click OK to save the settings 6 If the encoding parameters can also be used to other channels click Copy and choose the channel you want to apply the settings ...

Page 89: ...led information please refer to Chapter 13 3 Managing HDD Group Step 3 Select General in the left bar Click to enter editing interface Step 4 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply to save your settings 3 Click OK to back to the upper level menu Step 5 Repeat the above steps to configure more HDD groups Step 6 Choose the Channels which you want to save the re...

Page 90: ...cedure provided in Chapter 5 2 5 7 5 10 Files Protection Purpose You can lock the recorded files or set the HDD property to Read only to protect the record files from being overwritten Protecting file by locking the record files Step 1 Enter Export Settings interface Menu Export Figure 5 34 Export Step 2 Select the channels you want to investigate by checking the checkbox Step 3 Configure the reco...

Page 91: ...d files of which the recording is still not completed cannot be locked 2 Click to change it to to unlock the file and the file is not protected Protecting file by setting HDD property to read only Before you start To edit HDD property you need to set the storage mode of the HDD to Group See Chapter 13 3 Managing HDD Group Step 1 Enter HDD setting interface Menu HDD Figure 5 36 HDD General Step 2 C...

Page 92: ...able If you set the HDD to Read only when the DVR is saving files in it then the file will be saved in next R W HDD If there is only one HDD the recording will be stopped 5 11 One Key Enabling and Disabling H 264 for Analog Cameras Purpose You can one key enable or disable H 264 for the analog cameras Task 1 One Key Enabling H 264 for All Analog Cameras Step 1 Enter the Record menu Menu Record Ste...

Page 93: ...ne Key Disabling H 264 for All Analog Cameras Step 1 Enter the Record menu Menu Record Step 2 Click Advanced to enter the advanced interface Figure 5 41 Advanced Settings Step 3 Click Disable to disable H 264 for all the analog cameras and the following attention box pops up Figure 5 42 Attention Box Step 4 Click Yes to enable the function and reboot the device to have new settings taken effect If...

Page 94: ...ATM Digital Video Recorder User Manual 93 Figure 5 43 Attention Box ...

Page 95: ...Instant playback by channel Select a channel in live view mode and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 6 1 Instant Playback Interface 6 1 2 Playing Back by Normal Search Playback by Channel Enter the Playback interface Right click a channel in live view mode and...

Page 96: ...orted Step 1 Enter Playback interface Menu Playback Step 2 Check the checkbox of channel in the channel list and then double click to select a date on the calendar Figure 6 3 Playback Calendar If there are record files for that camera in that day in the calendar the icon for that day is displayed as Otherwise it is displayed as Playback Interface You can select the main stream or sub stream from t...

Page 97: ... the channel s if you want to switch playback to another channel or execute simultaneous playback of multiple channels Figure 6 5 Toolbar of Playback Table 6 1 Detailed Explanation of Playback Toolbar Button Operation Button Operation Button Operation Audio on Mute Start Stop clipping Lock File Add default tag Add customized tag File management for video clips locked files and tags Reverse Stop Di...

Page 98: ...s the start time and end time of the record files represents normal recording manual or schedule represents event recording motion alarm motion alarm motion alarm Use the mouse to click any point of the progress bar to locate special frames 6 1 3 Playing Back by ATM Information Purpose You can play back the record files by the ATM information including card No transaction amount and transaction ty...

Page 99: ...x of the channel in the channel list and specify the start and end time for search Step 4 Click ATM in the lower right corner to enter the ATM Settings interface 1 Input the Card No Transaction Amount and then select the Transaction Type from the drop down list for video search 2 Click OK to save the settings ...

Page 100: ...Parameters Step 5 Click Search and the record files matching the search conditions will be displayed on a list Figure 6 8 Result of Video Search by ATM Information Step 6 Click to play back the record files You can click Back to return to the search interface ...

Page 101: ...t Channel switch is supported For DS 8104AHQ L I E4 motion detection and alarm input can be selected for the event types For iDS 8104AHQXLI E4 motion detection alarm input and smart ATM alarm can be selected for the event types Step 1 Enter the Playback interface Menu Playback Step 2 Click and select to enter the Event Playback interface Step 3 Select Alarm Input Motion or Smart ATM Alarm as the e...

Page 102: ...is only one channel triggered click to realize full screen playback of this channel If several channels are triggered click to enter the Synchronous Playback interface Check the checkbox to select one channel for playback or select multiple channels for synchronous playback The maximum number of channels for synchronous playback supported varies to different models Figure 6 11 Select Channels for ...

Page 103: ...u set the post play time as 5 seconds the video plays back till 11 00 05 Step 6 Optional Click or to select the previous or next event Please refer to Table 6 1 for the description of buttons on the toolbar 6 1 5 Playing Back by Tag Purpose Video tag allows you to record related information like people and location of a certain time point during playback You are also allowed to use video tag s to ...

Page 104: ...03 Figure 6 13 Interface of Playback by Time Step 3 Click to add default tag Step 4 Click to add customized tag and input tag name Figure 6 14 Add Tag Max 64 tags can be added to a single video file Step 5 Click to check edit and delete tag s ...

Page 105: ...st in the Playback interface Step 2 Select channels edit start time and end time and then click Search to enter Search Result interface You can enter keyword in the textbox to search the tag on your command Figure 6 16 Video Search by Tag Step 3 Click to play back the file You can click Back to return to the search interface ...

Page 106: ...er to Table 6 1 for the description of buttons on the toolbar 6 1 6 Playing Back by System Logs Purpose Play back record file s associated with channels after searching system logs Step 1 Enter Log Search interface Menu Maintenance Log Information Log Search Figure 6 17 System Log Search Interface Step 2 Set search time and type and click Search ...

Page 107: ...tep 4 Playback management The toolbar in the bottom part of Playback interface can be used to control playing process Figure 6 19 Interface of Playback by Log 6 1 7 Playing Back by Sub Periods Purpose The video files can be played in multiple sub periods simultaneously on the screens Step 1 Enter Playback interface Menu Playback Step 2 Select Sub periods from the drop down list in the upper left c...

Page 108: ...playback E g if there are video files existing between 16 00 and 20 00 and the 4 screen display mode is selected then it can play the video files for 1 hour on each screen simultaneously 6 1 8 Playing Back External File Purpose Perform the following steps to look up and play back files in the external devices Step 1 Enter the Playback interface Menu Playback Step 2 Select the External File in the ...

Page 109: ...e Menu Playback Step 2 Select Picture from the drop down list in the upper left corner of the page to enter the Picture Playback interface Step 3 Check the checkbox to select the channel and specify the start time and end time for search Step 4 Click Search to enter Search Result interface Up to 4000 pictures can be displayed each time Step 5 Select a picture you want to view and click You can cli...

Page 110: ...unction Button Function Button Function Play reverse Play Previous picture Next picture 6 2 Auxiliary Functions of Playback 6 2 1 Playing Back Frame by Frame Purpose Play video files frame by frame in order to check image details of the video when abnormal events happen Step 1 Go to Playback interface and click button until the speed changes to Single frame Step 2 One click on the playback screen ...

Page 111: ...up to 16 times Figure 6 24 Draw Area for Digital Zoom Step 3 Right click the image to exit the digital zoom interface 6 2 3 Reverse Playback of Multi Channel Purpose You can play back record files of multi channel reversely Up to 16 ch simultaneous reverse playback is supported Step 1 Enter Playback interface Menu Playback Step 2 Check more than one checkboxes to select multiple channels and click...

Page 112: ...ATM Digital Video Recorder User Manual 111 Figure 6 25 4 ch Synchronous Playback Interface Step 3 Click to play back the record files reversely ...

Page 113: ...port Purpose Export record files to backup device s quickly Step 1 Enter Normal Export interface Menu Export Normal Step 2 Select the channel s you want to back up and set the search conditions The start time and end time for search should be within the same day Figure 7 1 Quick Export Interface for DVR Series Step 3 Click Quick Export and the Export interface pops up ...

Page 114: ...p process is complete The Player program player exe will be exported automatically during record file export Figure 7 3 Checkup of Quick Export Result Using USB1 1 Click on the Export interface and you can view the video Click on the Export interface and you can delete the record file 7 1 2 Backing up by Normal Video Picture Search Purpose The record files or pictures can be backed up to various d...

Page 115: ...arch condition and click Search to enter the search result interface Figure 7 4 Normal Video Search for Backup Step 4 The matched video files are displayed in Chart or List display mode Click to play the record file if you want to check it Check the checkbox before the video files you want to back up The size of the currently selected files is displayed in the lower left corner of the window ...

Page 116: ...t all the video files for backup and enter the Export interface Figure 7 6 Export by Normal Video Search using USB Flash Drive Step 6 Select the backup device from the drop down list and you can also select the file format to filter the files existing in the backup device Step 7 Select the saving type Step 8 Click Export on the Export interface to start the backup process A prompt message will pop...

Page 117: ... files using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Quick Backup and Normal Backup are supported Step 1 Enter Export interface Menu Export Event Step 2 Select the cameras to search Step 3 Select the event type to Alarm Input Motion or Smart ATM Alarm Figure 7 8 Event Search for Backup Step 4 Set search condition and click Search to enter the search result interfa...

Page 118: ...Picture Search for details 7 1 4 Backing up Video Clips Purpose You may also select video clips in playback mode to export directly during Playback using USB devices USB flash drives USB HDDs USB writer or SATA writer Step 1 Enter Playback interface Step 2 During playback use buttons or in the playback toolbar to start or stop clipping record file s Step 3 Click to enter the file management interf...

Page 119: ...age Device Management Step 2 Backup device management 1 Click New Folder if you want to create a new folder in the backup device 2 Select a record file or folder in the backup device and click if you want to delete it 3 Click Erase if you want to erase the files from a re writable CD DVD 4 Click Format to format the backup device If the inserted storage device is not recognized Click the Refresh b...

Page 120: ...tup Interface Step 2 Select a camera you want to set up motion detection Step 3 Check checkbox to enable motion detection Step 4 Set detection area and sensitivity Use the mouse to draw detection area s or click Full Screen to set the detection area to be the full screen and drag the sensitivity bar to set sensitivity Figure 8 2 Set Detection Area and Sensitivity Step 5 Click to set alarm response...

Page 121: ...ithin each day Or you can click the Copy button to copy the time period settings to other day s Time periods shall not be repeated or overlapped Figure 8 4 Set Arming Schedule of Motion Detection 3 Click Linkage Action tab to set up alarm response actions of motion alarm Please refer to Chapter 8 7 Setting Alarm Response Actions 4 Click OK to complete the motion detection settings of the channel S...

Page 122: ...e Enable checkbox and click to set its alarm response actions Figure 8 6 Set Arming Schedule of Alarm Input 1 Select Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when an external alarm input is triggered 2 Select Arming Schedule tab to set the channel s arming schedule Select one day of a week and up to eight time periods can be se...

Page 123: ...arameters and click OK to complete the settings of the alarm input 5 Optional Select Camera of Smart ATM Mode tab to select the camera enabled smart ATM Figure 8 7 Set Camera of Smart ATM Mode of Alarm Input Check whether the PTZ or speed dome supports PTZ linkage One alarm input can trigger presets patrol or pattern of more than one channel But presets patrols and patterns are exclusive Step 4 If...

Page 124: ...e alarm response action s Step 1 Enter Video Loss interface of Camera Management Menu Camera Video Loss Figure 8 9 Video Loss Setup Interface Step 2 Select a channel you want to detect Step 3 Check the checkbox of Enable Video Loss Alarm Step 4 Click to set up handling method of video loss 1 Select Arming Schedule tab to set the channel s arming schedule ...

Page 125: ...set up alarm response actions of video loss Refer to Chapter 8 7 Setting Alarm Response Actions 3 Click OK to complete the video loss settings of the channel Step 5 Repeat the above steps to finish settings of other channels or click Copy to copy the above settings to them Step 6 Click Apply to save the settings 8 4 Detecting Video Tampering Purpose Trigger alarm when the lens is covered and take ...

Page 126: ... Click Arming Schedule tab to set the arming schedule of response action Select one day of a week and up to eight time periods can be set within each day Or you can click Copy to copy the time period settings to other day s Time periods shall not be repeated or overlapped Figure 8 12 Set Arming Schedule of Video Tampering 2 Select Linkage Action tab to set alarm response actions of video tampering...

Page 127: ...eo Quality Diagnostics Figure 8 13 Video Quality Diagnostics Interface Step 2 Select a channel for video quality diagnostics Step 3 Check the checkbox of Enable Video Quality Diagnostics To enable video quality diagnostics the function should be supported by the selected camera Step 4 Enable and set the threshold of the diagnostic types there are Blurred Image Abnormal Brightness and Color Cast Ch...

Page 128: ...ctions 3 Click OK to complete the video quality diagnostics settings of the channel Step 6 Repeat the above steps to finish settings of other channels or click Copy to copy the above settings to them Step 7 Click Apply to save the settings 8 6 Handling Exceptions Purpose Exception settings refer to the handling method of various exceptions e g HDD Full The HDD is full HDD Error Writing HDD error u...

Page 129: ...gure 8 15 Exception Settings Interface Step 2 Check the checkbox of Enable Event Hint to display Event Exception icon when an exceptional event occurs Step 3 Click to select the detailed event hint for display Figure 8 16 Event Hint Settings Click appearing on the live view interface and you can view the detailed information of the exceptional event Click Set and then you can select the detailed e...

Page 130: ...e Center Send Email and Trigger Alarm Output Full Screen Monitoring When an alarm is triggered the local monitor HDMI VGA or CVBS monitor displays in full screen the video image from the alarming channel configured for full screen monitoring If alarms are triggered simultaneously in several channels their full screen images will be switched at an interval of 10 seconds default dwell time A differe...

Page 131: ...n an alarm is detected Please refer to Chapter 12 2 8 Configuring Email for details of Email configuration Trigger Alarm Output Trigger an alarm output when an alarm is triggered Step 1 Enter Alarm Output interface Menu Configuration Alarm Alarm Output Select an alarm output and set alarm name and dwell time Figure 8 18 Alarm Output Settings Interface If Manually Clear is selected in the drop down...

Page 132: ...ing schedule of other days of a week Or click Copy to copy an arming schedule to other days 3 Click OK to complete the arming schedule setting of alarm output Step 3 Repeat the above steps to finish settings of other alarm outputs or click Copy to copy the above settings to them Step 4 Click Apply to save the settings ...

Page 133: ...ch safety cabin or up to 1 ch human face mode and 1 ch safety cabin mode together Panel mode and environment mode can be enabled for all the cameras respectively You can only enable one mode for the same camera 9 1 Panel Mode Purpose Panel mode supports the following smart ATM protection rule types human entrance operation timeout sticking scrip and installing scanner Eight rules can be set for th...

Page 134: ...3 Figure 9 1 Panel Mode Step 4 Configure Smart ATM Capture 1 Click Smart ATM Capture 2 Configure the captured picture parameters in panel mode 3 Click Apply to save the settings Figure 9 2 Picture Configuration Step 5 Configure Target Overlay ...

Page 135: ...o save the settings Figure 9 3 Target Overlay Configuration Step 6 Configure Scene Description 1 Click Scene Description 2 Configure the scene parameters in panel mode Mounting Location The mounting location of the camera Indoor and Outdoor are selectable Mounting Type The mounting type of the camera Pinhole and Ceiling are selectable Standing Region Contained in Scene Whether the scene contains t...

Page 136: ...n the live view image 4 Click Close and the system will close the region automatically 5 Optional Click Clear Prev Point to clear the previous motion of drawing 6 Click Apply to save the settings Step 8 Select a rule and click to configure the rule 1 Edit Name 2 Select Type Human Entrance Operation Timeout Sticking Scrip and Installing Scanner are selectable 3 Configure Duration Sensitivity and Al...

Page 137: ...gion If you select Human Entrance click Draw Entrance Region to draw the region If you select Operation Timeout Sticking Scrip and Installing Scanner click Draw Rectangular Frame Draw Polygon or Full Screen to draw the region Step 10 Configure the alarm response actions 1 Select a rule 2 Click to configure Trigger Channel Arming Schedule and Linkage Action Refer to step 5 of Chapter 8 1 Setting Mo...

Page 138: ...protection rule types line crossing region entrance region exiting intrusion loitering objects removal or unattended baggage violent motion tailing falling down and sudden change of sound intensity Eight rules can be set for the mode You can set the alarm response actions once the configured rule is triggered Step 1 Go to Menu Camera Smart ATM Configuration Step 2 Select the camera for environment...

Page 139: ... Optional Configure the shield region Refer to step 7 of Chapter 9 1 Panel Mode for details Step 7 Select a rule and click to configure the rule 1 Edit Name 2 Select Type Line Crossing Region Entrance Region Exiting Intrusion Loitering Objects Removal or Unattended Baggage Violent Motion Tailing Falling Down and Sudden Change of Sound Intensity are selectable 3 Configure other parameters according...

Page 140: ...erface to save the settings 9 3 Human Face Mode Purpose Human face mode supports the following smart ATM protection rule types normal human face abnormal human face multiple human faces wearing sunglasses and using mobile phone Only one rule can be set for the mode You can set the alarm response actions once the configured rule is triggered Up to 2 ch human face mode or up to 1 ch human face mode ...

Page 141: ...figure the rule 1 Edit Name 2 Check Type Normal Human Face Abnormal Human Face Multiple Human Faces Wearing Sunglasses and Using Mobile Phone are selectable 3 Optional Check Enable Picture in Picture 4 Optional If you enable picture in picture select Overlaid Camera and Overlaid Position The video of the camera enabled human face mode will be overlaid on the selected position of the image of the s...

Page 142: ...Configuration interface to save the settings 9 4 Safety Cabin Mode Purpose Safety cabin mode supports the following smart ATM protection rule types intrusion object removal or unattended baggage violent motion tailing falling down and sudden change of sound intensity Eight rules can be set for the mode You can set the alarm response actions once the configured rule is triggered Up to 2 ch safety c...

Page 143: ...ter 9 1 Panel Mode for details Step 6 Configure Scene Description 1 Click Scene Description 2 Configure the scene parameters in safety cabin mode Mounting Height The mounting height of the camera Safety Cabin Door Position The position of the safety cabin door on the covered image of the camera Above Below Left Right are selectable Safety Cabin Number The number of the safety cabin 3 Click Apply t...

Page 144: ...Mode for details Step 8 Select the rule and click to configure the rule 1 Edit Name 2 Select Type Intrusion Object Removal or Unattended Baggage Violent Motion Tailing Falling Down and Sudden Change of Sound Intensity are selectable 3 Configure other parameters according to the selected type 4 Click OK to save the settings Figure 9 13 Rule Configuration ...

Page 145: ...her for the safety cabin mode Step 9 Draw the rule region Refer to step 9 of Chapter 9 1 Panel Mode for details Step 10 Configure the alarm response actions Refer to step 10 of Chapter 9 1 Panel Mode for details Step 11 Click Apply in Smart ATM Configuration interface to save the settings ...

Page 146: ...dress Mode The parameters of the two NIC cards can be configured independently You can select LAN1 or LAN2 in the NIC type field for parameter settings You can select one NIC card as default route And then the system is connecting with the extranet and the data will be forwarded through the default route Net fault Tolerance Mode The two NIC cards use the same IP address and you can select the Main...

Page 147: ... Network Step 2 Select the PPPoE tab to enter the PPPoE Settings interface Figure 10 2 PPPoE Settings Interface Step 3 Check the Enable PPPoE checkbox to enable this feature Step 4 Enter User Name and Password for PPPoE access The User Name and Password should be assigned by your ISP Step 5 Click Apply to save the settings Step 6 After successful settings the system asks you to reboot the device t...

Page 148: ...nd HiDDNS IPServer Enter Server Address for IPServer and other fields are read only The Server Address should be the IP address of the PC that runs IPServer Figure 10 3 IPServer Settings Interface DynDNS 1 Enter Server Address for DynDNS i e members dyndns org 2 In the Device Domain Name text field enter the domain obtained from the DynDNS website 3 Enter the User Name and Password registered in t...

Page 149: ...ings Interface HiDDNS The Server Address of the HiDDNS server appears by default www hik online com 1 Select your Area Country in the dropdown list 2 Enter the Device Domain Name You can use the alias you registered in the HiDDNS server or define a new device domain name If a new alias of the device domain name is defined in the DVR it will replace the old one registered on the server You can regi...

Page 150: ...149 Figure 10 7 HiDDNS Settings Interface Register the device on the HiDDNS server 1 Go to the HiDDNS website www hik online com Figure 10 8 Login Interface 2 Click to register an account if you do not have one and use the account to log in ...

Page 151: ... OK to add the device Access the Device via Web Browser or Client Software After having successfully registered the device on the HiDDNS server you can access your device via web browser or Client Software with the Device Domain Device Name OPTION 1 Access the Device via Web Browser Open a web browser and enter http www hik online com alias in the address bar Alias refers to the Device Domain on t...

Page 152: ...ame Edit a name for the device as you want Server Address www hik online com Device Domain Name It refers to the Device Domain Name on the device or the Device Name on the HiDDNS server you created User Name Enter the user name of the device Password Enter the password of the device Figure 10 11 Access Device via iVMS 4200 Step 5 Click Apply to save the settings and exit from the interface 10 2 3 ...

Page 153: ...more customized network NTP software can be used to establish a NTP server used for time synchronization 10 2 4 Configuring NAT Purpose Universal Plug and Play UPnP can permit the device seamlessly discover the presence of other network devices on the network and establish functional network services for data sharing communications etc You can use the UPnP function to enable the fast connection of...

Page 154: ...he mapping type you can edit the external port on your demand by clicking to activate the External Port Settings dialog box 1 Click to activate the External Port Settings dialog box Configure the external port No for server port http port and RTSP port respectively You can use the default port No or change it according to actual requirements External Port indicates the port No for port mapping in ...

Page 155: ... server port HTTP port multicast and RTSP port Alarm Host IP Port With a remote alarm host configured the device will send the alarm event or exception message to the host when an alarm is triggered The remote alarm host must have the CMS Client Management System software installed The Alarm Host IP refers to the IP address of the remote PC on which the CMS Client Management System software e g iV...

Page 156: ...r remote client software access The HTTP port is used for remote IE access Output Bandwidth Limit You can check the checkbox to enable output bandwidth limit Output Bandwidth After enabling the output bandwidth limit input the output bandwidth in the text field The output bandwidth limit is used for the remote live view and playback The minimum output bandwidth is 2 Mbps Step 4 Click Apply to save...

Page 157: ... OPTION 1 Create the self signed certificate 1 Click the Create button to create the following dialog box Figure 10 19 Create Self signed Certificate 2 Enter the country host name IP validity and other information 3 Click OK to save the settings OPTION 2 Create the authorized certificate 1 Click the Create button to create the certificate request 2 Download the certificate request and submit it to...

Page 158: ...ings the DVR must be connected to a local area network LAN that maintains an SMTP mail server The network must also be connected to either an intranet or the Internet depending on the location of the e mail accounts to which you want to send notification Additional the Preferred DNS server must be configured Before you start Make sure you have configured the IPv4 Address IPv4 Subnet Mask IPv4 Gate...

Page 159: ...f the receiver of the Email Receiver s Address The Email address of the receiver Enable Attached Picture Check the checkbox if you want to send email with attached alarm images The interval is the time between two captures of the alarm images For the IP cameras the alarm images are directly sent as the attached pictures by Email Up to one picture can be sent for one IP camera The attached pictures...

Page 160: ...information of DVR such as linking status MTU sending receiving rate etc Step 1 Enter the Network Traffic interface Menu Maintenance Net Detect Figure 10 23 Network Traffic Interface Step 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second 10 3 2 Testing Network Delay and Packet Loss Step 1 Enter the Network Traffic interface...

Page 161: ... other local backup devices Step 1 Enter the Network Traffic interface Menu Maintenance Net Detect Step 2 Click the Network Detection tab to enter the Network Detection interface Step 3 Select the backup device from the drop down list of Device Name Click the Refresh button if the connected local backup device cannot be displayed When it fails to detect the backup device please check whether it is...

Page 162: ...ffic interface Menu Maintenance Net Detect Step 2 Click the Network Detection tab to enter the Network Detection interface Step 3 Click Status on the right bottom of the interface Figure 10 27 Checking Network Status If the network is normal the following message box pops out Figure 10 28 Network Status Checking Result If the message box pops out with other information instead of this one you can ...

Page 163: ...time information of the device Step 1 Enter the Network Statistics interface Menu Maintenance Net Detect Step 2 Click the Network Stat tab to enter the Network Statistics interface Figure 10 30 Network Stat Interface Step 3 View the bandwidth of Remote Live View bandwidth of Remote Playback and bandwidth of Net Total Idle Step 4 Click Refresh button to get the latest bandwidth statistics ...

Page 164: ...g the data package of the network communication Step 1 Enter the ATM Settings interface Menu Configuration ATM Figure 11 1 ATM Settings Network Interception Step 2 Select the ATM from the drop down list Step 3 Check the checkbox of Enable ATM Step 4 Select Network Interception from the drop down list as the input mode Step 5 Configure the network interception settings 1 Click Setting of Input to e...

Page 165: ...nd reboot the device to activate the new settings 11 2 Serial Port Interception Before you start Connect the device and the ATM Automatic Teller Machine via the serial port properly Purpose The transaction information including transaction card No transaction amount transaction behaviour etc can be captured by monitoring the data package of the serial port communication Step 1 Enter the ATM Settin...

Page 166: ...parent Channel Figure 11 4 Serial Port Interception Settings Step 6 Select the protocol for the serial port communication 5 types of protocols are selectable DIEBOLD DRS918 NCR_2 PSBC and Custom If you select Custom as the protocol click Setting to customize the protocol For details see Chapter 10 5 Custom Protocol Settings Step 7 Click Apply and reboot the device to activate the new settings 11 3...

Page 167: ... mode Step 5 Configure the network protocol settings 1 Click Setting to enter the Network Protocol Settings interface 2 Set the Interception Port for the network communication 3 Click OK to save the settings and exit The interception port is 10000 by default Figure 11 6 Network Protocol Settings Step 6 Select the protocol from the drop down list for the network communication 2 types of protocols a...

Page 168: ... Serial Port Protocol Step 2 Select the ATM from the drop down list Step 3 Check the checkbox of Enable ATM Step 4 Select Serial Port Protocol from the drop down list as the input mode Step 5 Configure the serial port protocol settings 1 Click Setting to enter the Serial Port Protocol Settings interface 2 Set the baud rate data bit stop bit parity flow ctrl and usage for the serial port communicat...

Page 169: ...ure 11 8 Serial Port Protocol Settings Step 6 Select the protocol from the drop down list for the serial port communication 2 types of protocols are selectable HIKVISION and ICBC Step 7 Click Apply and reboot the device to activate the new settings ...

Page 170: ... the ATM transaction information Step 1 Enter the ATM Settings interface Menu Configuration ATM Step 2 Select Custom as the protocol Step 3 Click Setting to enter the Custom Protocol Settings interface Figure 11 9 Custom Protocol Settings 11 5 1 Configuring Data Package Settings Purpose The start end tag can be set to locate the data package in the captured message You can also filter the specifie...

Page 171: ...the specified contents Step 5 Click Apply to save the new settings and click OK to exit 2 types of data format is selectable ASCII and HEX The start end tag of the data package and the content to be filtered should be set in the selected data format 11 5 2 Configuring Transaction Information Settings Purpose The device can analyze the transaction information which is contained in the captured mess...

Page 172: ...major type 8 minor types are selectable Card In Card Out Overlay Query Withdrawal Deposit Change Password and Transfer Step 3 Click of Location to locate the selected transaction information in the captured message Figure 11 12 Location Settings Select the Location Type to Variable select the data format and then set the tag times and additional character offset Or select the Location Type to Fixe...

Page 173: ...the length of the transaction information will be obtained from the message automatically You cannot set the length parameters when Transaction Behaviour is selected as the transaction major type Step 5 Input the Prefix of the transaction information in the text field if needed Step 6 Click Apply to save the new settings and click OK to exit 11 5 3 Configuring Trigger Channel Settings Purpose You ...

Page 174: ... Time Delay Step 4 Set the Delay Time value for menu display if there is no Card In or Card Out in the transaction information The default delay time is 60s The valid range of delay time is 0 65535 Step 5 Click Apply to save the new settings and click OK to exit 11 5 4 Configuring Overlay Position Settings Purpose You can configure the position of transaction text overlay on the display window Ste...

Page 175: ...tion on the display window select None as the overlay position If you need to overlay the transaction information on the display window select Custom as the overlay position and then drag the yellow rectangle to the desired position on the display window Figure 11 16 Customize Overlay Position Step 3 Click Apply to save the new settings and click OK to exit ...

Page 176: ...u can enable the RAID function on your demand The DS 8104AHQ L I E4 and iDS 8104AHQXLI E4 series ATM DVR supports RAID0 RAID1 RAID5 and RAID 10 array types Before you start Please install the HDD s properly and it is recommended to use the same enterprise level HDDs including model and capacity for array creation and configuration so as to maintain reliable and stable running of the disks Introduc...

Page 177: ...e the RAID function in the Wizard when the device startup please refer to step 4 of Chapter 2 4 2 OPTION 2 Enable the RAID function in the HDD Management Interface Step 1 Enter the Disk Mode configuration interface Menu HDD Advanced Figure 12 2 Enable RAID Interface Step 2 Check the checkbox of Enable RAID Step 3 Click the Apply button to save the settings Step 4 Reboot the device to take RAID int...

Page 178: ... for details 2 As the default array type is RAID 5 please install at least 3 HDDs in you device Step 1 Enter the RAID configuration interface Menu HDD RAID Figure 12 3 Physical Disk Interface Step 2 Check the checkbox of corresponding HDD No to select it Step 3 Click the One touch Config button to enter the One touch Array Configuration interface Figure 12 4 One touch Array Configuration Step 4 Ed...

Page 179: ...y tab to view the information of the successfully created array By default one touch configuration creates an array and a virtual disk Figure 12 5 Array Settings Interface Step 7 A created array displays as an HDD in the HDD information interface Figure 12 6 HDD Information Interface 12 1 3 Manually Creating Array Purpose You can manually create the array of RAID 0 RAID 1 RAID 5 and RAID 10 In thi...

Page 180: ...the Physical Disk that you want to configure array If you choose RAID 0 at least 2 HDDs must be installed If you choose RAID 1 2 HDDs need to be configured for RAID 1 If you choose RAID 5 at least 3 HDDs must be installed If you choose RAID 10 the number of HDDs installed should be even in the range of 4 to 16 Step 4 Click OK button to create array If the number of HDDs you select is not compatibl...

Page 181: ...to ensure the high security and reliability of the data stored in the disk array When there is no disk loss in the array the working status of array will change to Functional when the number of lost disks has exceeded the limit the working status of array will change to Offline in other conditions the working status is Degraded When the virtual disk is in Degraded status you can restore it to Func...

Page 182: ...he data Step 1 Enter the Array Settings interface The status of the array is Degraded Since the hot spare disk is configured the system will automatically start rebuilding using it Menu HDD RAID Array Figure 12 12 Array Settings Interface If there is no hot spare disk after rebuilding it is recommended to install a HDD into the device and set is as a hot spare disk to ensure the high security and ...

Page 183: ...uild Array Interface Step 3 Select the available physical disk and click OK button to confirm to rebuild the array Step 4 The Do not unplug the physical disk when it is under rebuilding message box pops up Click OK button to start rebuilding Step 5 You can enter the Array Settings interface to view the rebuilding status Step 6 After rebuilding successfully the array and virtual disk will restore t...

Page 184: ...e data in the array 12 4 Checking and Editing Firmware Purpose You can view the information of the firmware and set the background task speed on the Firmware interface Step 1 Enter the Firmware interface to check the information of the firmware including the version maximum physical disk quantity maximum array quantity auto rebuild status etc Figure 12 17 Firmware Interface Step 2 You can set the ...

Page 185: ...nterface Menu HDD General Figure 13 1 HDD Information Interface You can view the Total Capacity Free Space and Remaining Recording Time of the HDD The algorithm of the Remaining Recording Time is to use average bit rate for the channel enabling smart encoding to raise accuracy Step 2 Select HDD to be initialized Step 3 Click the Init button Figure 13 2 Confirm Initialization Step 4 Select the OK b...

Page 186: ...sleep thus to decrease the power consumption of the device and extend the life of the HDDs Click Menu HDD Advanced Figure 13 5 Enable HDD Sleeping Check the checkbox of Enable HDD Sleeping by default and the HDDs which are free of working for a long time will be set to sleep Uncheck the checkbox of Enable HDD Sleeping and the HDDs will be set to work for all time 13 2 Managing Network HDD Purpose ...

Page 187: ...the allocated NetHDD Step 4 Select the type to NAS or IP SAN Step 5 Configure the NAS or IP SAN settings Add NAS disk 1 Enter the NetHDD IP address in the text field 2 Click Search to search the available NAS disks 3 Select the NAS disk from the list shown below Or you can just manually enter the directory in the text field of NetHDD Directory 4 Click OK to add the configured NAS disk Up to 8 NAS ...

Page 188: ...he IP SAN disk from the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 8 IP SAN disks can be added Figure 13 9 Add IP SAN Disk 5 After having successfully added the NAS or IP SAN disk return to the HDD Information menu The added NetHDD will be displayed in the list If the added NetHDD is uninitialized please select it and click the Init button for initialization ...

Page 189: ...e interface Menu HDD Advanced Step 2 Set the Mode to Group as shown in Figure 13 11 Figure 13 11 Storage Mode Interface Step 3 Click the Apply button and the following Attention box will pop up Figure 13 12 Attention for Reboot Step 4 Click the Yes button to reboot the device to activate the changes Step 5 After reboot of device enter the HDD Information interface Menu HDD General Step 6 Select HD...

Page 190: ...write R W Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter 13 3 1 Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode When the HDD property is set to redundancy the video can be recorded both onto the redundancy HDD and the R W HDD simultaneo...

Page 191: ...in the list At least 2 hard disks must be added on your DVR when you want to set a HDD to Redundancy and there is one HDD with R W property 13 4 Configuring Quota Mode Purpose Each camera can be configured with allocated quota for the storage of recorded files Steps Step 1 Enter the Storage Mode interface Menu HDD Advanced Step 2 Click the Storage Mode tab Step 3 Set the Mode to Quota as shown in ...

Page 192: ...Copy button to enter the Copy Camera interface as shown in Figure 13 17 Figure 13 17 Copy Settings to Other Camera s Step 7 Select the camera s to be configured with the same quota settings You can also click the checkbox of Analog to select all cameras Step 8 Click the OK button to finish the Copy settings and back to the Storage Mode interface Step 9 Click the Apply button to apply the settings ...

Page 193: ...lization is failed please replace it with a new one Checking HDD Status in System Information Interface Step 1 Enter the System Information interface Menu Maintenance System Info Step 2 Click the HDD tab to view the status of each HDD displayed on the list as shown in Figure 13 19 Figure 13 19 View HDD Status 2 13 6 Checking S M A R T Information Purpose The S M A R T Self Monitoring Analysis and ...

Page 194: ...uation is failed item Figure 13 20 S M A R T Settings Interface 13 7 Detecting Bad Sector Purpose You can detect the bad sector of the HDD to check the status of the HDD Step 1 Enter the HDD Detect interface Menu HDD HDD Detect Step 2 Click the Bad Sector Detection tab to enter the interface Step 3 Select a HDD and click the Detect button to start detecting Figure 13 21 Bad Sector Detecting ...

Page 195: ...d or Abnormal Step 1 Enter the Exception interface Menu Configuration Exceptions Step 2 Select the Exception Type to HDD Error from the drop down list Step 3 Check the checkbox s below to select the linkage action s for HDD error as shown in Figure 13 22 The linkage actions can be selected to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Output Figure 13 22 Configure HDD ...

Page 196: ... 3 Edit the Camera Name in the text field Step 4 Configure the Display Name Display Date and Display Week by checking the checkbox Step 5 Select the Date Format Time Format Display Mode and the OSD Font Figure 14 1 OSD Configuration Interface Step 6 You can use the mouse to drag the text frame on the preview window to adjust the OSD position Step 7 Copy Camera Settings 1 If you want to copy the OS...

Page 197: ...vacy mask zones that cannot be viewed or recorded by the operator Step 1 Enter the Privacy Mask Settings interface Menu Camera Privacy Mask Step 2 Select the camera to set privacy mask Step 3 Check the checkbox of Enable Privacy Mask to enable this feature Step 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy mask zones can be config...

Page 198: ...he current camera to other cameras Please refer to step 7 of Chapter 14 1 Configuring OSD Settings Step 7 Click Apply to save the settings 14 3 Configuring Video Parameters 14 3 1 Configuring Image Settings Step 1 Enter the Image Settings interface Menu Camera Image Step 2 Select the Image Settings tab Figure 14 4 Image Settings Interface Analog Camera ...

Page 199: ...rd Indoor Dim Light and Outdoor Step 6 Adjust the image parameters according to actual needs The parameters include Brightness Contrast Saturation Hue Sharpness and Denoising for the analog cameras and Brightness Contrast and Saturation for the IP cameras You can also click Restore to set the parameters to the default settings Step 7 Optional Click Copy to copy the image settings of the current ca...

Page 200: ... Day to Night Sensitivity Night to Day Sensitivity and IR Light Brightness functions must be supported by the connected analog camera You cannot set the parameters if the connected analog camera does not support them or there is no video signal The parameters are saved to the connected analog camera and are not saved to the DVR The default value of Day to Night Sensitivity Night to Day Sensitivity...

Page 201: ...tep 2 You can click the Device Info Camera Record Alarm Network and HDD tabs to view the system information of the device Figure 15 1 System Information Interface 15 2 Searching Log Files Purpose The operation alarm exception and information of the DVR can be stored in log files which can be viewed and exported at any time Step 1 Enter the Log Search interface Menu Maintenance Log Information ...

Page 202: ...or Type Step 3 Click the Search button to start search log files Step 4 The matched log files will be displayed on the list shown below Up to 2000 log files can be displayed each time Figure 15 3 Log Search Results Step 5 You can click the button of each log or double click it to view its detailed information And you can also click the button to view the related video files if available ...

Page 203: ...kup device from the drop down list of Device Name Step 8 Click the Export to export the log files to the selected backup device You can click the New Folder button to create new folder in the backup device or click the Format button to format the backup device before log export Please connect the backup device to DVR before operating log export The log files exported to the backup device are named...

Page 204: ...content of detected plugged external device appears Step 2 Click the Export button to export configuration files to the selected local backup device Step 3 To import a configuration file select the file from the selected backup device and click the Import button After the importing process is completed you must reboot the DVR 15 4 Importing Exporting Configuration Files Purpose The configuration f...

Page 205: ...ith a local backup device where the update firmware file is located Step 2 Enter the Upgrade interface Menu Maintenance Upgrade Step 3 Click the Local Upgrade tab to enter the Local Upgrade interface as shown in Figure 15 7 Figure 15 7 Local Upgrade Interface Step 4 Select the update file from the backup device Step 5 Click Upgrade to start upgrading Step 6 After the upgrading is completed reboot ...

Page 206: ...Camera Purpose You can upgrade multiple connected analog cameras supporting HDTVI signal simultaneously with DVR Step 1 Enter the Camera Upgrade interface Figure 15 9 Camera Upgrade Step 2 Check the checkbox of the analog camera for upgrading The analog camera must support HDTVI signal Step 3 Select the update file from the backup device Step 4 Click the Upgrade button to start upgrading 15 7 Rest...

Page 207: ...P address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaults Restore all parameters to the factory default settings Restore to Inactive Restore the device to the inactive status Step 3 Click the OK button to restore the default settings The device will reboot automatically after restoring to the defaul...

Page 208: ...r the General Settings interface Menu Configuration General Step 2 Select the General tab Figure 16 1 General Settings Interface Step 3 Configure the following settings Language The default language used is English Output Standard Select the output standard to be PAL or NTSC VGA HDMI Resolution Select the output resolution which must be the same with the resolution of the VGA HDMI display ...

Page 209: ...Apply the VGA output will be disabled Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed of mouse pointer 4 levels are configurable Enable Wizard Enable disable the Wizard when the device starts up Enable Password Enable disable the use of the login password Step 4 Click Apply to ...

Page 210: ...ep 1 Enter the General Settings interface Menu Configuration General Step 2 Choose DST Settings tab Figure 16 4 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually check the Enable DST checkbox and then you choose the date of the DST period 16 4 Configuring More Settings Step 1 Enter the General Settings interface Menu Configuration General Ste...

Page 211: ...CVBS Output Brightness Adjust the video output brightness via the CVBS interface Menu Output Mode You can select the menu display on different video output Auto HDMI VGA and LCD are selectable Main CVBS Scaling You can check the checkbox to enable main CVBS scaling Step 4 Click Apply to save the settings 16 5 Managing User Accounts Purpose There is a default account in the DVR Administrator The Ad...

Page 212: ...a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product Level Set the user level to Operator or...

Page 213: ...dded new user will be displayed on the list as shown in Figure 16 8 Figure 16 8 Added User Listed in User Management Interface Step 5 You can assign permissions for the added user 1 Select the user from the list and then click to enter the Permission Settings interface as shown in Figure 16 9 Figure 16 9 User Permission Settings Interface 2 Set the operating permission of Local Configuration Remot...

Page 214: ...the remote client and the device Remote Alarm Control Remotely arming notify alarm and exception message to the remote client and controlling the alarm output Remote Advanced Operation Remotely operating HDD management initializing HDD setting HDD property upgrading system firmware Remote Shutdown Reboot Remotely shutting down or rebooting the device Camera Configuration Remote Live View Remotely ...

Page 215: ...m the list as shown in Figure 16 10 Figure 16 10 User List Step 3 Click to delete the selected user account 16 5 3 Editing a User Purpose For the added user accounts you can edit the parameters Step 1 Enter the User Management interface Menu Configuration User Step 2 Select the user to be edited from the list as shown in Figure 16 10 Step 3 Click the icon to enter the Edit User interface as shown ...

Page 216: ... the text field of Password and Confirm STRONG PASSWORD RECOMMENDED We highly recommend you create a strong password of your own choosing Using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especia...

Page 217: ...Pattern to modify the pattern Step 7 Optional Click icon after Export GUID to pop up the Reset Password interface Click Export button to export GUID to the USB flash disk for retrieving the forgotten password Then a GUID file will be saved in the USB flash disk Figure 16 13 Export GUID You must input the correct old password of the admin before exporting GUID Step 8 Click the OK button to save the...

Page 218: ...ulating Point to Point Protocol PPP frames inside Ethernet frames It is used mainly with ADSL services where individual users connect to the ADSL transceiver modem over Ethernet and in plain Metro Ethernet networks DDNS Dynamic DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to not...

Page 219: ...change a cable to connect again Step 3 Verify Input mode of the monitor is correct Please check the input mode of the monitor matches with the output mode of the device e g if the output mode of DVR is HDMI output then the input mode of monitor must be the HDMI input And if not please modify the input mode of monitor Step 4 Check if the fault is solved by the step 1 to step 3 If it is solved finis...

Page 220: ...u Record Parameters Record and set the resolution of Main Stream Event the same as the one of Main Stream Continuous Step 2 Verify the frame rate is real time frame rate Select Menu Record Parameters Record and set the Frame Rate to Full Frame Step 3 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the furt...

Page 221: ...lect Menu Playback and uncheck the checkbox of unnecessary channels Step 4 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process No record file found in the device local HDD and the prompt No record file found pops up when you search the record files Possible Reasons The time setting of syste...

Page 222: ...y smart ATM alarm Four smart ATM modes are supported panel mode environment mode human face mode and safety cabin mode You can set rules and alarm response actions once the configured rule is triggered 17 3 3 Version 3 4 8 Added New functions for DS 8104AHQ L I E4 series ATM DVR Connectable to HDTVI IP and analog cameras Connectable to third party IP cameras that adopt ONVIF or custom protocol The...

Page 223: ...rted for password resetting Multiple connected analog cameras supporting HDTVI signal can be upgraded simultaneously via DVR Configurable output bandwidth limit If DHCP is enabled you can enable DNS DHCP or disable it and configure the Preferred DNS Server and Alternate DNS Server 03040831080117 ...

Page 224: ...ATM Digital Video Recorder User Manual 223 ...

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