Network Video Recorder User Manual
259
Live view stuck when video output remotely via the Internet Explorer or platform software.
Possible Reasons:
a)
Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b)Poor network between NVR and PC, and there exists packet loss during the transmission.
c)
The performances of hardware are not good enough, including CPU, memory, etc..
Steps:
1.
Verify the network between NVR and IP camera is connected.
1)
When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232
cable.
2)
Open the Super Terminal, and execute the command of “
ping
192.168.0.0
–l 1472 –f
”
(the IP address
may change according to the real condition), and check if there exists packet loss.
Simultaneously press
Ctrl
and
C
to exit the ping command.
2.
Verify the network between NVR and PC is connected.
1)
Open the cmd window in the Start menu, or you can press “R” shortcut key to open it.
2)
Use the ping command to send large packet to the NVR, execute the command of “ping
192.168.0.0 –l 1472 –f” (the IP address may change according to the real condition), and check if
there exists packet loss.
Simultaneously press
Ctrl
and
C
to exit the ping command.
3.
Verify the hardware of the PC is good enough.
Simultaneously press
Ctrl
,
Alt
and
Delete
to enter the windows task management interface, as shown in
the following figure.
Windows task management interface
Select the “Performance” tab; check the status of the CPU and Memory.
If the resource is not enough, please end some unnecessary processes.
4.
Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.
Summary of Contents for DS-7600NI-K2
Page 1: ...Network Video Recorder User Manual UD01081B ...
Page 15: ...Network Video Recorder User Manual 14 Chapter 1 Introduction ...
Page 30: ...Network Video Recorder User Manual 29 Chapter 2 Getting Started ...
Page 53: ...Network Video Recorder User Manual 52 Figure 2 41 Edit IP Camera Interface Manual ...
Page 54: ...Network Video Recorder User Manual 53 Chapter 3 Live View ...
Page 65: ...Network Video Recorder User Manual 64 Chapter 4 PTZ Controls ...
Page 75: ...Network Video Recorder User Manual 74 Chapter 5 Recording and Capture Settings ...
Page 83: ...Network Video Recorder User Manual 82 Figure 5 12 Copy Schedule to Other Channels ...
Page 98: ...Network Video Recorder User Manual 97 Chapter 6 Playback ...
Page 117: ...Network Video Recorder User Manual 116 storage device ...
Page 118: ...Network Video Recorder User Manual 117 Chapter 7 Backup ...
Page 129: ...Network Video Recorder User Manual 128 Figure 7 19 Synchronizing ...
Page 130: ...Network Video Recorder User Manual 129 Chapter 8 Alarm Settings ...
Page 144: ...Network Video Recorder User Manual 143 Chapter 9 VCA Alarm ...
Page 157: ...Network Video Recorder User Manual 156 Chapter 10 VCA Search ...
Page 165: ...Network Video Recorder User Manual 164 Chapter 11 Network Settings ...
Page 188: ...Network Video Recorder User Manual 187 Chapter 12 RAID ...
Page 199: ...Network Video Recorder User Manual 198 Chapter 13 HDD Management ...
Page 213: ...Network Video Recorder User Manual 212 Figure 13 26 View HDD Status 2 ...
Page 217: ...Network Video Recorder User Manual 216 Chapter 14 Camera Settings ...
Page 221: ...Network Video Recorder User Manual 220 Chapter 15 NVR Management and Maintenance ...
Page 230: ...Network Video Recorder User Manual 229 Chapter 16 Others ...
Page 242: ...Network Video Recorder User Manual 241 Chapter 17 Appendix ...