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www.helioscreen.com.au 
 

 
This warranty does not cover: 

- Imperfections such as mottling, waffling, folds, etc. due to handling during preparation of the 
awning or its installation – see further details below 
- Defects due to the aging and normal wear of the fabric 
- The consequences of the conditions of installation, the environment or the use not 
corresponding to the normal conditions of use for the fabric 
- The repair of damage or defects in the fabric resulting from accidents or negligence resulting 
from force majeure. 
Expressly excluded in particular is any deterioration due to: 
- Faulty maintenance or the use of unsuitable products or instruments: no detergent, chemical 
product or solvent can be used, nor any scraper or other instrument that may damage the 
surface 
- Lightning or other unusual weather conditions 
- Atmospheric or phytosanitary pollution 
- Soiling caused by animals 
- Faulty assembly or handling by the user, the projection of various products, hanging objects on 
the fabric, falling objects, bumps, road accidents, vandalism, burns from cigarettes or other 
sources or fire. 

  

Common irregularities in Acrylic awning fabrics 

 
The following small irregularities in your fabric are normal and nothing to worry about. 
The nature of the fabric is that, regardless of all the attention that is paid during manufacturing 
and preparation, you might note some natural "imperfections" after your awning is installed.  
 

Veining 

Subsequent to handling during fabrication and assembly, acrylic fabrics treated with resins 
containing fluoride may show “veining” visible against the sunlight caused by an optical effect 
(differences in the refractions of light). 
 

White Lines or Folds  

Subsequent to handling during fabrication and assembly, acrylic fabrics treated with resins 
containing fluoride may show small white traces that appear on the fabric due to the stiffness 
that is caused by the fluoride treatment. These lines are particularly visible in light fabrics as they 
are held up against the light. 
 

Waviness / Waffel building or OR Corrugation in the seam / weld area 

As the fabric rolls up along the roller tube on the awning the seams will roll up with more 
accumulated material than the areas surrounding it. This difference in thickness may cause the 
fabric to wrinkle slightly around the seams. This may affect one seam but not the seam next to it.  

Stretching of the side hems                                                                                                          

The fabric is usually kept permanently taut using an active spring system. Seams and hems 
have a reinforcing effect but must also take most strain and withstand extremely high loads. 
When the fabric is rolled up the hems and seams lay on top of one another, this increases the 
pressure and tension even more. Seams and hems are pressed flat and increase in length. 
When the awning is extended out this can lead to the side hems becoming wavy and hanging 
down slightly. 

  

 
 
 
 

Summary of Contents for Helioshade Classic

Page 1: ...www helioscreen com au Helioscreen Retractable Awning Range User Maintenance Warranty Manual Intelligent sun control solutions...

Page 2: ...Basic Information 2 Explanation of the symbols 3 Validity 4 Safety 5 Proper intended Use 6 Product Information 7 Operation 8 Cleaning Care 9 Maintenance 10 Removal 11 Warranty 12 Service Logbook 13 T...

Page 3: ...We request that you safeguard all manuals provided and pass these on to the new owner in the case that the product is sold 2 Explanation of the Notices Safety notices and important information can be...

Page 4: ...tion In addition they can within limits be employed as protection against rain for details refer to point 7 1 Any other usage or usage beyond this is regarded as not the intended use The manufacturing...

Page 5: ...awnings are classified according to DIN EN 13561 Point 4 3 into wind resistance classes The higher the class the higher the quality of the product Wind Class Wind Force Wind Speed Class 0 undefined pr...

Page 6: ...t of reach of children During operation please ensure the user can see the product whilst moving Do not touch the product when retracting or deploying it danger due to pinch points The fabric cloth ma...

Page 7: ...n The end position of the system fully deployed is set fixed Thereby the awning cloth always remains tensioned If the awning cloth loses tension the tension is to be restored by retracting the system...

Page 8: ...e suitable safety products and disconnect power when required Do not use any high pressure cleaners or scouring agent and scouring sponges for cleaning Solvents such as alcohol or petrol may not be us...

Page 9: ...ng detergent WARNING In some cases strong solvents recommended for thinning various types of paints and also for cleaning up mastics sealants are harmful to the extended life of the powder coated surf...

Page 10: ...product specialist is required and will prolong the life of the awning Extreme caution must be taken when working on the arm of articulated arm awnings The arm is built with a high amount of internal...

Page 11: ...r or End User it shall include all of the terms and provisions of this warranty in such resale Helioscreen s responsibility to any such third party shall be no greater than Helioscreen s responsibilit...

Page 12: ...and preparation you might note some natural imperfections after your awning is installed Veining Subsequent to handling during fabrication and assembly acrylic fabrics treated with resins containing f...

Page 13: ...will render the warranty void if used If paint splashes sealants or other residue need to be removed then either Methylated Spirits Turpentine or White Spirits may be used safely Motors and controls F...

Page 14: ...on procedures If the buyer resells any Helioscreen products to another Buyer or End User it shall include all of the terms and provisions of this warranty in such resale Helioscreen s responsibility t...

Page 15: ...ric inspection Visually inspect fabric seams and hems to ensure all in good condition and no visible damage Spanner check to all nuts bolts Inspect all fixings are firm and have not moved loose In par...

Page 16: ...ic inspection Visually inspect fabric seams and hems to ensure all in good condition and no visible damage Spanner check to all nuts bolts Inspect all fixings are firm and have not moved loose In part...

Page 17: ...ic inspection Visually inspect fabric seams and hems to ensure all in good condition and no visible damage Spanner check to all nuts bolts Inspect all fixings are firm and have not moved loose In part...

Page 18: ...ic inspection Visually inspect fabric seams and hems to ensure all in good condition and no visible damage Spanner check to all nuts bolts Inspect all fixings are firm and have not moved loose In part...

Page 19: ...ind motion sensor is retracting the product when in light wind Sensor setting is set low Adjust sensor to slightly higher setting Product is not working correctly as per pre set motor limits Other ele...

Page 20: ...ssible future queries or suggestions about the product please complete the following product data at time of handover Product model Helioscreen order number Date installed Handover by on signature of...

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