Helion 2 XP50 PRO Manual Download Page 88

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Troubleshooting

☐

The device does not turn on

Possible cause

Battery Pack is discharged.

Solution

Charge the Battery Pack.

☐

The device does not operate on external power supply

Possible cause

The USB cable is damaged.

Solution

Replace the USB cable.

Possible cause

External power supply is discharged.

Solution

Charge the external power supply.

☐

The image is blurry, with vertical stripes or an uneven
background

Possible cause

Calibration is required.

Solution

Perform the calibration according to

Microbolometer Calibration

section.

☐

Black screen after calibration

Summary of Contents for 2 XP50 PRO

Page 1: ...Helion 2 Pro Manual ...

Page 2: ... Enter the Main Menu Mode Image Detail Boost Color Modes Calibration Mode Microphone Icon Brightness General Settings Wi Fi Activation Wi Fi Settings Defective Pixel Repair Defective Pixel Repair Restore Default Pixel Map Device Information Video Recording and Photography Wi Fi Function Stadiametric Rangefinder Display Off Function PiP Function Stream Vision 2 Firmware Update USB Connection Techni...

Page 3: ...stacles like branches tall grass dense foliage etc known to hinder target detection Helion 2 Pro thermal imaging scopes do not require an external source of light and are not affected by bright light exposure Helion 2 Pro thermal imaging scopes are designed for various applications including hunting observation security terrain orientation search and rescue operations etc Battery Charging Battery ...

Page 4: ...Package Contents Helion 2 Pro Thermal Monocular IPS7 rechargeable battery Battery Charger Power adapter USB cable Carrying case Hand strap Quick Start guide Lens cloth Warranty card ...

Page 5: ... firmware Wide operating temperature range of 25 to 50 C 13 F to 122 F Video Recording Built in video with audio iOS and Android compatible Wi Fi remote control and viewing using a smartphone Storing photos and videos in Cloud when using the Stream Vision 2 App Battery Pack Quick Release Li Ion IPS7 IPS14 battery packs Operating time in Wi Fi mode up to 16 hours Operates on AA batteries USB chargi...

Page 6: ...Components and Controls ...

Page 7: ...1 Lens cover ...

Page 8: ... Micro USB connector 5 Eyeshade 6 Diopter adjustment ring 7 Record button REC 8 Navigation button DOWN 9 Button MENU 10 Navigation button UP 11 ON OFF Calibrationbutton 12 Latch for lens change 13 Lever for Battery Pack 14 Tripod socket ...

Page 9: ...lometer short press Switch observation modes short press Switch color palettes long press Control discrete digital zoom short press PiP on off long press Video Recorder Button Start pause resume video recording short press Stop video recording long press Switch to video photo long press Capture Photo short press Main Menu Button Enter main menu long press Navigation upwards rightwards short press ...

Page 10: ...s Exit submenu without con rming selection long press Exit menu switch to viewing mode long press Quick Menu Button Enter quick menu short press Switch between quick menu options short press Increase value short press Decrease value short press Exit quick menu long press ...

Page 11: ...he charger 1 Lift the lever C of the charger 2 Remove the protective cover from the Battery Pack 3 Insert the battery into the charger until it stops 4 Lower the lever C Step 2 heck the current battery level Upon installation a green indicator D on the charger will start to glow and begin flashing once if the battery charge level is from 0 to 50 twice if the battery charge level is from 51 to 75 t...

Page 12: ...d re insert it If the indicator then starts blinking green the battery is good If the indicator keeps lighting up red it s defective Do not use the battery The LED indicator D will display the battery charge status LED Indicator Battery Charge Status Battery is empty Image not found or type unknown Battery is full Step 3 onnect the charger to the mains supply 1 To charge the battery connect the mi...

Page 13: ...Battery Installation 1 Lift the lever 13 2 Insert the battery 3 into the dedicated slot in the device body until it stops so that element F is located below 3 Lock the battery 3 by lowering the lever 13 ...

Page 14: ...tery life will decrease significantly Do not leave the Battery Pack with a charger connected to the power adapter after charging is complete Do not expose the Battery Pack to high temperatures or an open flame Do not submerge the Battery Pack in water Do not connect an external device with a current consumption that exceeds permitted levels The Battery Pack is short circuit protected however any s...

Page 15: ...External Power Supply Show device diagram ...

Page 16: ......

Page 17: ...appear on the display showing the percentage charge level 4 If the device operates on external power supply but the IPS7 Battery Pack is not installed the icon is shown 5 When external power supply is disconnected the device will switch to the internal IPS7 Battery Pack without powering off Warning Charging IPS7 IPS14 batteries at air temperatures below 0 C 32 F may reduce battery life When using ...

Page 18: ...Powering on and Image Setting Show device diagram ...

Page 19: ......

Page 20: ... object being observed rotate the lens focus ring 2 5 To set up display brightness and contrast and smooth digital zoom please refer to the Quick Menu Functions section 6 After use turn the device off by a long press of the ON OFF 11 button Warning Never point the lens at intensive energy sources such as laser radiation emitting devices or the sun It can damage electronic components in the device ...

Page 21: ...Microbolometer Calibration Show device diagram ...

Page 22: ......

Page 23: ...iefly Having finished calibration open the lens cover SA Mode Semi Automatic Calibration is activated with a short press of the ON OFF 11 button You do not have to close the lens cover the microbolometer is closed with an internal shutter automatically A Mode Automatic The device calibrates by itself according to the firmware algorithm You do not have to close the lens cover the microbolometer is ...

Page 24: ...Discrete Digital Zoom Show device diagram ...

Page 25: ......

Page 26: ...rease base magnification please refer to the Optical Magnification line in the Specifications table by 2 4 or 8 times as well as to return to the base magnification To operate the discrete digital zoom press successively the DOWN 8 button ...

Page 27: ...e in Automatic calibration mode a countdown timer will appear instead of the calibration mode icon 3 seconds before automatic calibration begins 4 Current full Magnification for example 16x 5 Microphone 6 Wi Fi Connection status 7 Time 8 Power Indication Battery charge level if the device is powered by the Battery Pack External battery power indicator if the device is powered by an external power ...

Page 28: ...Quick Menu Functions Show device diagram ...

Page 29: ......

Page 30: ...rightness and contrast settings are saved in the memory when the device is turned off Base mode allows you to select one of the three observation modes Forest Rocks Identification as a base for the User mode Smooth digital zoom Press the UP 10 DOWN 8 buttons to change digital zoom value from 2 5x to 20x Smooth digital zoom is in 0 1 increments Stadiametric rangefinder press the UP 10 DOWN 8 button...

Page 31: ...Enter the Main Menu Show device diagram ...

Page 32: ......

Page 33: ...P 10 DOWN 8 buttons to move through the menu items 3 Enter a submenu of the main menu with a short press of the M 9 4 Exit a submenu with a long press of the M 9 button 5 Automatic exit takes place after 10 seconds of inactivity General View of the Menu Tab 1 Tab 2 ...

Page 34: ...Mode Show device diagram ...

Page 35: ......

Page 36: ... grass The mode is highly informative about an object being observed as well as landscape details Rocks Mode This is the best mode for observing objects after a sunny day or within urban conditions Identificaion Mode This is the best mode for identifying objects in adverse weather conditions fog mist rain and snow It allows you to recognize the characteristics of an object being observed more clea...

Page 37: ...Image Detail Boost https www youtube com embed GNezJKveMRc Show device diagram ...

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Page 39: ...observation conditions the higher the contrast of objects the more noticeable the effect This option is enabled by default but can be disabled in the main menu Turn on off Image Detail Boost 1 Press and hold the M 9 button to enter the main menu 2 Use the UP 10 DOWN 8 buttons to select the Image Detail Boost menu option 3 Press the M 9 button briefly to turn the function on off ...

Page 40: ...Color Modes Show device diagram ...

Page 41: ......

Page 42: ...s icon with the UP 10 DOWN 8 buttons 3 Enter the submenu with a short press of the M 9 button 4 Select one of the palettes below using the UP 10 DOWN 8 buttons 5 Confirm your selection with a short press of the M 9 button Black Hot black and white palette white color corresponds to low temperature black color to high temperature Red Hot Red Monochrome Rainbow Ultramarine ...

Page 43: ...Violet Sepia Note you can also switch from a selected color palette to the base mode with a long press of the UP 10 button ...

Page 44: ...Calibration Mode Show device diagram ...

Page 45: ......

Page 46: ... and hold the M 9 button to enter the main menu 2 Use the UP 10 DOWN 8 buttons to select the Calibration Mode option 3 Press the 9 button briefly to enter the submenu 4 Use the UP 10 DOWN 8 buttons to select one of the calibration modes 5 Press the M 9 button briefly to confirm the selection More details in the section Microbolometer Calibration ...

Page 47: ...Microphone Show device diagram ...

Page 48: ......

Page 49: ... the main menu 2 Select the Microphone menu item with the UP 10 DOWN 8 buttons 3 Turn the microphone on off with a short press of the M 9 button 4 With the microphone on you will have audio track in your video The microphone is off by default ...

Page 50: ...Icon Brightness Show device diagram ...

Page 51: ......

Page 52: ...Icon Brightness submenu with the UP 10 DOWN 8 buttons 3 Enter the submenu with a short press of the M 9 button 4 Set the desired icon brightness menu and status bar icons from 1 to 10 with the UP 10 DOWN 8 buttons 5 Press the M 9 button briefly to confirm the selection ...

Page 53: ...General Settings Show device diagram ...

Page 54: ......

Page 55: ...with a short press of the M 9 button The date format is displayed as YYYY MM DD year month day 3 Select the correct values for the year month and date with a short press of the UP 10 DOWN 8 buttons 4 Switch between digits with a short press of the M 9 button 5 Save the selected date and exit the submenu with a long press of the M 9 button Time Time setup 1 Select option Time with UP 10 DOWN 8 butt...

Page 56: ...he latch snaps 3 Enter the General Settings submenu 4 Select theObjective Lens submenu with UP 10 DOWN 8 buttons 5 Enter the submenu with a short press of the M 9 button 6 With a short press of the UP 10 DOWN 8 buttons select the desired lens 28 38 or 50 7 Confirm selection with a long press of the M 9 button Default Settings This menu option allows you to return the settings to their defaults 1 S...

Page 57: ...the Flash memory card All files will be deleted 1 Select option Format with UP 10 DOWN 8 buttons 2 Enter the submenu with a short press of theM 9 button 3 With a short press of the UP 10 DOWN 8 buttons select Yes to format the memory card or No to return to the submenu 4 Confirm selection with a short press of the M 9 button If Yes is selected display will show Do you want to format memory card an...

Page 58: ...Wi Fi Activation Show device diagram ...

Page 59: ......

Page 60: ...1 Press and hold the M 9 button to enter the main menu 2 Use the UP 10 DOWN 8 buttons to select the Wi Fi Activation menu option 3 Turn Wi Fi on off with a short press of the M 9 ...

Page 61: ...Wi Fi Settings Show device diagram ...

Page 62: ......

Page 63: ... press of the M 9 button 2 The default password is 12345678 3 Set the desired password with the UP 10 DOWN 8 buttons Switch between digits with a short press of the M 9 button 4 Save the password and exit the submenu with a long press of the M 9 button Access Level Setup This option allows you to configure the appropriate access level to your device made available to the Stream Vision application ...

Page 64: ...Device Information Show device diagram ...

Page 65: ......

Page 66: ...Name SKU Number Serial Number Firmware Version Hardware Version Service Information To display information do the following 1 Press and hold down theM 9 button to enter the main menu 2 Select option Device Information with the UP 10 DOWN 8 buttons 3 Press briefly the M 9 button to confirm ...

Page 67: ...Video Recording and Photography Show device diagram ...

Page 68: ......

Page 69: ... Photomodes Video Photo Video Photo Mode Capturing an image 1 Switch to the Photomode by pressing and holding the REC 7 button 2 Press the REC 7 button briefly to take a photo The image freezes for 0 5 sec while the photo is saved to the internal memory 3 In the top left corner of the display you will see a camera icon and the number of pictures you are able to take If the number is less than 100 ...

Page 70: ...ched off Wi Fi activated by the user Wi Fi in the device is being activated Wi Fi is switched on no connection with device Wi Fi is switched on device connected The device is recognized by an external device as Helion2_XXXX where XXXX are the four last digits of the serial number After entering the password default 12345678 on a mobile see Password Setup subsection of the Wi Fi Settings section fo...

Page 71: ...Stadiametric Rangefinder Show device diagram ...

Page 72: ......

Page 73: ... move the upper horizontal bar relative to the lower fixed bar until the object fits entirely between the two bars The distance to the object is automatically recalculated as you move the upper line 5 Exit the rangefinder mode with a long press of the 9 button or wait 10 seconds to exit automatically Notes There are three predefined values for the reference objects Hare 0 3 m 1 ft height Boar 0 7 ...

Page 74: ...Display Off Function Show device diagram ...

Page 75: ......

Page 76: ...e is on press and hold the ON OFF 11 button The display goes out and the message Display Off appears 2 Turn the display back on with a short press of theON OFF 11 button 3 When you press and hold the ON OFF 11 button the display shows the message Display Off with a countdown Pressing holding the button down for the duration of the countdown will power the device off completely ...

Page 77: ...PiP Function Show device diagram ...

Page 78: ......

Page 79: ... with a short press of the DOWN 8 button The zoomed image is displayed in a dedicated window while the image in the rest of the screen is displayed at base magnification 2 5x When PiP is turned on you can operate the discrete and smooth digital zoom The full optical magnification will take place only in the dedicated window When PiP is turned off the image is shown with the optical magnification s...

Page 80: ... real time image from your device to your smartphone or tablet via Wi Fi We recommend using the latest version Stream Vision 2 You can find further guidelines on Stream Vision 2 here Download from Google Play Download from App Store Find answers to frequently asked questions about using Stream Vision 2 here ...

Page 81: ...You can find further guidelines on Stream Vision here Download from Google Play Download from App Store Find answers to frequently asked questions about using Stream Vision here ...

Page 82: ... download update Stream Vision https www youtube com embed 0BIu4rr 8IY 1 Download free of charge Stream Vision App on Google Play or App Store 2 Connect your Pulsar device to your mobile device smartphone or tablet 3 Launch Stream Vision and go to section My Devices 4 Select your Pulsar device and press Check Updates 5 Wait for the update to download and install Pulsar device will reboot and will ...

Page 83: ...USB Connection Show device diagram ...

Page 84: ......

Page 85: ...er supply the icon appears in the status bar The device will continue operating and all functions are available The Battery Pack installed in the device is not being charged When disconnecting from the computer the device will continue to operate from the battery pack battery if it is present and holding enough charge Memory Card external memory In this mode the device is detected by the computer ...

Page 86: ... state of the objective and eyepiece lenses there should be no cracks grease spots dust deposits The device appearance there should be no cracks on the housing The state of the rechargeable battery should be charged and the electric contacts should be no signs of salts oxidation or debris The controls should be in working order ...

Page 87: ...t use chemically active substances solvents etc Clean the electric contacts of the Battery Pack and the device s battery slot using a non greasy organic solvent Check the objective and eyepiece lenses and if required remove dust and dirt preferably using a non contact method Cleaning of the exterior surfaces of the optics should only be done with products specifically designed for this purpose Sto...

Page 88: ...sible cause The USB cable is damaged Solution Replace the USB cable Possible cause External power supply is discharged Solution Charge the external power supply The image is blurry with vertical stripes or an uneven background Possible cause Calibration is required Solution Perform the calibration according to Microbolometer Calibration section Black screen after calibration ...

Page 89: ... conditions snow rain fog etc Smartphone or tablet PC cannot be connected to the device Possible cause Password in the device was changed Solution Delete network and connect again inserting the password saved in the device Possible cause There are too many Wi Fi networks in the area device is located which may cause signal interference Solution To ensure stable Wi Fi performance move the scope to ...

Page 90: ...may either reboot automatically or require turning off and on again The image quality during the device operation at below zero temperatures is worse than at positive temperatures Possible cause Because of variations in thermal conductivity objects surrounding environment background under observation become warm more quickly at above zero temperatures which allows higher temperature contrast so th...

Page 91: ...Possible cause You are looking through glass Solution Remove the glass or change the viewing position to avoid it ...

Page 92: ...7 NETD mK 25 Frame Rate Hz 50 Optical Characteristics Optical Magnification x 2 5 Smooth Digital Zoom x 2 5 20 Digital Zoom x2 x4 x8 Objective Lens F50 mm F 1 0 Minimum Focus Distance m y 5 5 47 Field of View Horizontal m 100 m 12 4 21 8 Eyepiece Focus Range Diopter 5 Range of Detection m y Deer Type Object 1800 1968 5 ...

Page 93: ...ttery Run Time at t 22 C hours 8 Level of Protection acc to IEC 60529 with Battery Installed IPX7 Operating Temperature 25 C 50 C 13 C 122 F Dimensions mm inch 242 75 60 9 53x2 96x2 36 Weight without battery kg oz 0 5 17 6 Video Recorder Video Photo Resolution Pixels 1024x768 Video Photo Format mp4 jpg Built In Memory 16 GB Built In Memory Capacity About 5 h video or 100 000 pictures Wi Fi Channel...

Page 94: ...tandard 802 11 b g Actual operating time will depend to what extent the Wi Fi and built in video recorder is used The reception range may vary depending on various factors obstacles other Wi Fi networks ...

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Page 96: ... Electromagnetic compatibility This product complies with the requirements of European standard EN 55032 2015 Class A Caution Operation of this equipment in a residential environment could cause radio interference This product is subject to change in line with improvements to its design Repair of the device is possible within 5 years ...

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