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Heatilator • ECO-ADV-PS35/50 • 7058-142D • July 21, 2010
E. Frequently Asked Questions
Odors and vapors released during initial operation.
• Curing of high temperature paint.
• Open windows for air circulation.
Odors may be irritating to sensitive individuals.
CAUTION
ISSUES
SOLUTIONS
1. Metallic noise.
1. Noise is caused by metal expanding and contracting as
it heats up and cools down, similar to the sound pro-
duced by a furnace or heating duct. This noise does not
affect the operation or longevity of your appliance.
2. White ash buildup on glass.
2. This is normal. Clean the glass.
3. Glass has build-up of black soot.
3. Excessive build up of ash. See solution #4. The lower
burn settings will produce more ash, the higher burn
settings produce less. The more it burns on low the
more frequent cleaning of the glass is required.
4. Fire has tall flames with black tails and is lazy.
4. The feed rate needs to be reduced or the firepot,
exhaust blower, exhaust path or baffles needs cleaning.
5. Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel at
start-up and not enough air. Close down feed rate 1/4
inch (6.35mm) at a time until this no longer happens.
6. Large flame at start-up.
6. This is normal. Flame will settle down once the fire is
established.
7. Rumbling sound.
7. Make sure the ash drawer is completely closed. The
feed rate needs to be reduced or close the combustion
air damper 1/4 inch (6.35mm) at a time until the sound
stops.