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21
iPad Troubleshooting
iPad Symptom
Troubleshooting
iPad won’t turn on
-Turn your iPad off and on. Press and hold the
Sleep/Wake button for a few seconds until a red slider
appears; then slide it. Press and hold the Sleep/Wake
button to turn on again.
-
Reset your iPad. Press the “Sleep/Wake” button and
the “Home” button simultaneously for at least 10
seconds until the Apple logo appears on the screen.
This reset will not damage your files.
-Battery may be drained. Plug iPad into your computer
or AC adapter and see if anything happens. The iPad
will recognize it has been connected to a power source
and charge its battery. If it will no longer charge, the
battery must be swapped with a replacement battery.
Battery level displays in top right corner of iPad.
Cannot get an active baler connection
-Make sure that your Bluetooth accessory and iOS
device are close to each other when connecting.
-Make sure that your Bluetooth accessory is on and fully
charged or connected to power. If it uses batteries, test
them to see if they need to be replaced.
-Restart your Bluetooth receiver, by removing power
and reconnecting after 30 seconds.
-Make sure that you have at least a 3
rd
generation iPad
with iOS8 or greater operating system on your iPad
-On your iPad, go to Settings > Bluetooth and make
sure that Bluetooth is on. If you can’t turn Bluetooth on
or you see a spinning gear, restart your iPad
-Unpair the Bluetooth accessory, put the accessory back
in discovery mode, then pair and connect it again. By
tapping on its name in the Bluetooth accessories tab
and then Forget this Device. In settings, tap on a
device’s name, then Unpair.
-Display connector plug and bale rate sensors plug are
switched on THS. Switch connections.
-Short in display cable. Replace the cable.
iPad touchscreen is slow or does not respond
-Screen may be dirty. Clean screen. Unplug everything,
turn off iPad and with soft, lint-free, slightly damp cloth
gently wipe screen. Do NOT use window cleaners and
paper towels.
-If you have a screen protector sheet, try removing it.
iPad is not charging or is slow to charge
-In order to charge your iPad you can try either
connecting your iPad to a power outlet or connecting to
a USB 2.0 port on a computer. However, note that
computers generally don’t supply enough power to their
USB ports to be able to charge an iPad. When this
happens, a “Not Charging” message will appear.
How can I unlock my iPad if I forgot the passcode
-If you cannot remember the passcode, you will need
to
restore your device using the computer with which
you last synced.
This allows you to reset your passcode
and resync the data from the device (or restore from a
backup). If you restore on a different computer that was
never synced with the device, you will be able to unlock
the device for use and remove the passcode, but
your
data will not be present.
How do I send in my iPad for service?
-
Refer to your iPad owner’s manual or contact Apple.
DO NOT SEND iPad TO HARVEST TEC.
For other issues refer to your iPad Owner’s Manual or contact Apple Directly
*Harvest Tec Does Not Service iPads*
Summary of Contents for 300RB
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