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System messages

Sensors are not synchronized – call for service* 

(Message code: M026**)

Temperature sensors are not synchronized. The above-mentioned fault lasts  
a minimum of 1 hour.

Fault of sensor A, fault of sensor B

(Sensor A: Message code: M031**) (Sensor B: Message code: M032**)

The temperature sensor has failed. Request a service.

6 4  Messages related to the system

Programme memory failure* 

(Message code: M022**)

When switching on the system, the checksum test programme failed. This indicates a 
problem with the firmware (operating programme) and requires service action.

The settings were restarted (error of the non-volatile memory)*  

(Message code: M021**)

If this message shows up numerous times when switching on the hot tub, contact your 
seller or service organization.

The clock has failed* 

(Message code: M020**)

Contact your seller or service organization.

Configuration error
The hot tub will not start. Contact your seller or service organisation.

The pump may be stuck 

(Message code: M034**)

The water may be overheated. SWITCH OFF THE HOT TUB AND DO NOT ENTER THE 
WATER! Please contact your service organisation.

Hot water 

(Message code: M035**)

SWITCH OFF THE HOT TUB AND DO NOT ENTER THE WATER! Contact the service 
organization.

6 5 Reminders

Reminder messages may be reset directly from the panel. Tap on the Clear icon to  
reset the reminder message.

Check the pH

It may appear in regular intervals, i.e., every 7 days.

 

Check the pH using the testing kit and adjust the pH with suitable chemicals.

Summary of Contents for SPATOUCH 3

Page 1: ...USER MANUAL SPATOUCH 3...

Page 2: ...Heat Range 18 5 9 3 M8 19 5 9 4 Changing the set temperature 19 5 10 Limiting operations 21 5 11 Diagnostics 23 6 System messages 24 6 1 General messages 24 6 2 Messages of the heating system 25 6 3...

Page 3: ...power 20 W Preparation and electrical connection options AC three phase current 3 230 400 V 16 A 20 A Ensure that the hot tub is always connected to a circuit protected by a Residual Current protecti...

Page 4: ...strength thickness of 10 cm It is important to also always select the load bearing capacity of the base slab with regard to the dimensions and the weight of the hot tub Consult your building supervis...

Page 5: ...rms valid in Czech Republic SN 33 2000 7 701 3 1 General information We strongly recommend you to hire professionally trained and qualified technicians for the process of installation If you decide to...

Page 6: ...able cannot come in con tact with sharp objects or be exposed to external forces Therefore we recommend putting the supply cable inside a protective case Turn on a residual current device intended for...

Page 7: ...t Temperature Arrow E F H A O N M P L The system configuration determines the number of icons that appear on the Main Screen Your Main Screen may have fewer or different icons K The icons in this row...

Page 8: ...Mes Display Screen see page 27 When the spa is powered On four dashes appear A in the Water Temperature display for one minu The dashes indicate that the spa is checking the water temperature After t...

Page 9: ...was not included please contact the spa dealer or spa manufacturer Screen Names Screen names appear in the top row of the screen For example this is the Settings screen J Screen names are referenced t...

Page 10: ...lists with the following buttons Swiping Selecting Items in Lists Swipe a list N to find the setting you want The list will have an arrow M that indicates the current setting If your desired setting...

Page 11: ...h the jets The pump typically has one or two speeds The pump may switch off by itself if it is left running beyond a certain time limit Circular filter pump The circular Filter pump is usually smaller...

Page 12: ...equipped with a circular pump the icon of the circular pump will show up on the Spa screen This icon only indicates its activity and is thus not a functioning icon button If the hot tub doesn t have a...

Page 13: ...Settings view page 22 Filter Keep your spa water clean and ready to enjoy by setting Filter Cycles view page 13 Time Set the Time to insure scheduled features have proper timing view page 9 Reminders...

Page 14: ...lower is turned on by a button press a clean up cycle begins 30 minutes after the pump or blower is turned off or times out The pump and the ozone generator will run for 30 minutes or more depending o...

Page 15: ...You have now set the time for Filter Cycle 1 The white ring C indicates that Filter Cycle 1 is enabled it is always enabled Follow the same steps noted above to set the time for Filter Cycle 2 How ca...

Page 16: ...of filter cycles 1 The filter pump is always running during a filter cycle 2 In REST mode heating up only happens during the filter cycle 3 Rinsing launching of the massage pumps occurs at the beginn...

Page 17: ...ings icon button Tap the Heat icon button and a screen will appear on the Heat Settings screen The Heat Settings screen does not contain icon buttons such as Save or Cancel so the changes that you mak...

Page 18: ...eption is that in READY IN REST mode after switching on JETS 1 if necessary the water is heated up for up to one hour An icon shows up on the home screen if the hot tub is in READY IN REST mode If the...

Page 19: ...102 makes it shift to the center box E Press the water temperature display A to make the temperature menu disappear The Set Temperature is now 102 SET THE TEMPERATURE A A D B I II Temperature Menu E...

Page 20: ...menu Select the desired temperature and press the mini player button again to make the temperature menu disappear You have now programmed a new Set Temperature How do I know when the heater is On The...

Page 21: ...ntinued on the next page heater ON heater OFF Note the icon showing the heater s status flashes when the heater is seitched on this is normal The following examples show how to lock and unlock the Pan...

Page 22: ...ts the controller from being used but all automatic functions are still active LOCK UNLOCK SETTINGS Follow the same steps noted above to lock and unlock Settings Locking the Settings allows Jets and o...

Page 23: ...d to keep track of spa restarts spaTouch 3 User Guide 19 NOSTICS SCREEN A B C A D The Diagnostics screen is helpful for spa technicians Here is how to navigate to the Diagnostics screen starting from...

Page 24: ...track of spa restarts OSTICS SCREEN A B C A D GFCI Test North America Only Feature not available on CE rated systems Your systems may have GFCI configured in one of three ways 1 GFCI test is not enabl...

Page 25: ...will switch off for 15 minutes Reset this message to restart the heating See below Controls related to water ow Heating system is dry Message code M027 There is an insufficient amount of water in the...

Page 26: ...M021 If this message shows up numerous times when switching on the hot tub contact your seller or service organization The clock has failed Message code M020 Contact your seller or service organizatio...

Page 27: ...facturer GFCI or RCD test Check the ground fault circuit interrupter and its proper functioning The device has to be tested regularly ideally 1 every 4 weeks Replace the water May appear in regular in...

Page 28: ...ng the screen containing the system information in this instance will bring you back to the messages screen 7 Upkeep of the hot tub 7 1 General information Do not expose the hot tub to sun without wat...

Page 29: ...of the hot tub test the water quality regular ly by a suitable water quality tester c Adjust the water pH level accordingly by suitable water chemicals the HANSCRAFT SPA pH PLUS and pH MINUS is recom...

Page 30: ...Ideal chemical levels Free chlorine concentration active oxygen concentration 0 7 1 0 mg l 10 15 mg l pH level 7 0 7 6 Calcium 100 180 mg l Overall alkalinity 80 120 mg l 7 5 Cleaning the outer shell...

Page 31: ...ecially for an eco leather or fake leather The guarantee does not cover damages caused by an inappropriate cleaning product a The right balance of water chemicals represents an important factor in pro...

Page 32: ...the hot tub 8 1 Winter time using the hot tub all year operation SLP If you decide to keep using the hot tub during the winter time it is necessary to keep checking the hot tub for cases of for examp...

Page 33: ...policy of your distributor 10 Repair services chart A TABLE FOR YOUR NOTES PLEASE FILL OUT THE FOLLOWING INFORMATION You will need the filled out information in case of a repair requested through the...

Page 34: ...et If you have a product with an illuminated cabinet not illuminated corners or extended casing and use a Bypass it is always necessary to connect the external device by creating an opening in the cab...

Page 35: ...35 Notes...

Page 36: ...Safety Regular Production Surveillance last update 14 11 2023 www HANSCR AFT eu HANSCRAFT s r o K Vodojemu 140 252 19 Chr any u Prahy CZECH REPUBLIC www tuv com ID 0000073072...

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