HANSCRAFT SPATOUCH 3, User Manual

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24
Control panel /System messages
Under information you may find the following:
System model – displays the number of the system model
Panel version – displays the software number in the top part
Software ID (SSID) – displays the ID number of the software system
Configuration tag – displays the checksum for the system configuration file
Current settings – displays the current chosen configuration of the setup number
Dip Switch settings – displays the number which represents the DIP switch in the
S1 position on the main board
Heater type – displays the identifi cation number of the heater type or the “Standard”
Voltage of the heating system (north American system/UL) – north American
control systems/UL display the operating voltage configured for the heater
Heating system power input (international system /CE) – international/CE
control systems display the power range of the heater which is configurated for
a given control system
Faults
Faults
is the record of the last 24 faults which may be removed. Using the
arrows, you can display individual records in the faults list.
GFCI Test
CE Product. Systems registered as CE don’t have an RCD test due to the character of
the electrical connection. There must be a trained person at the end user’s address
who knows how to correctly test and reset the ground fault circuit interrupter (GFCI).
The Diagnostics screen is
helpful for spa technicians.
Here is how to navigate to the Diagnostics screen
starting from the Main screen. Pressing the Settings
button
and then the Diagnostics button .
Info
Info (A) displays various settings and identifications
of this system.
System Model
Displays the Model Number of the System.
Panel Version
Displays a number of the software in the topside
control panel (D).
Software ID (SSID)
Displays the software ID number for the System.
Configuration Signature
Displays the checksum for the system configuration file.
Current Setup
Displays the currently selected Configuration
Setup Number.
Dip Switch Settings
Displays a number that represents the DIP switch
positions of S1 on the main circuit board.
Heater Type
Displays a heater type ID number, or “Standard”.
Heater Voltage (North American system / UL)
North American/UL control systems display operating
voltage configured for the heater.
Heater Wattage (International System / CE)
International/CE control systems display the heater
wattage range that is configured for the control system.
Faults
Faults (B) is a record of the last 24 faults that can be
reviewed by a service tech. Use the arrow buttons to
view each entry in the Fault Log. When Priming Mode
shows in the Fault Log, it is not a fault. Rather, it is used
to keep track of spa restarts.
spaTouch
™
3 User Guide
42344_Rev D 19
DIAGNOSTICS SCREEN
A B C
A
D
GFCI Test
(North America Only. Feature not available on CE
rated systems.)
Your systems may have GFCI configured in one of
three ways:
1. GFCI test is not enabled
2. Manual GFCI test is enabled but automatic GFCI
test is not enabled
3. Both manual and automatic GFCI tests are enabled.
The automatic test will happen within 7 days of the spa
being installed and if successful will not repeat. (If the
automatic test fails it will repeat after the spa
is restarted.)
The GFCI Test button (C) will appear on the
Diagnostics screen only if the GFCI is enabled.
The GFCI Test screen (view next page) allows the GFCI
to be tested manually from the panel and can be used
to reset the automatic test feature.
The Ground Fault Circuit Interrupter (GFCI) or Residual
Current Detector(RCD) is an important safety device
and is required equipment on a hot tub installation.
(The GFCI Test Feature is not available on CE rated
systems).
Used for verifying a proper installation
Your spa may be equipped with a GFCI Test feature. If
your spa has this feature enabled by the manufacturer,
the GFCI Trip Test must occur to allow proper spa
function. On some systems:
Within 1 to 7 days after startup, the spa will trip
the GFCI to test it. (The number of days is factory
programmed.) The GFCI must be reset once it
has tripped. After passing the GFCI Trip Test, any
subsequent GFCI trips will indicate a ground fault or
other unsafe condition and the power to the spa must
be shut off until a service person can correct
the problem.
On systems that do not have the automatic GFCI test,
the manual GFCI test must be done.
Forcing a manual GFCI Trip Test
The installer can cause the GFCI Trip Test to occur at
any time by pressing Test on the GFCI Test screen. The
GFCI should trip within several seconds and the spa
should shut down. If it does not, shut down the power
and manually verify that a GFCI breaker is installed and
that the circuit and spa are wired correctly. Verify the
function of the GFCI with its own test button. Restore
power to the spa and repeat the GFCI Trip Test. Once
the GFCI is tripped by the test, reset the GFCI and
the spa will operate normally from that point. You can
verify a successful test by navigating to the above
screen. “Passed” should appear on the GFCI screen.
Warning:
On those systems that automatically test the GFCI
within 1 to 7 days after startup:
The end-user must be trained to expect this one-time
test to occur. The end-user must be trained how to
properly reset the GFCI. If freezing conditions exist,
the GFCI or RCD should be reset immediately or spa
damage could result.
A B C
spaTouch
™
3 User Guide 42344_Rev D 20
6 System messages
6 1 General messages
Freeze protection
The system has registered a water temperature that may cause the water in the hot
tub to freeze. The pumps and blower then start running in sequences. The heating is
also switched on. This is an operating message not an error.
The water is too hot (Message code: M029*)
The system has detected a water temperature of 43 °C (110 °F) or higher in the hot
tub. The features of the hot tub are switched off . The system automatically rests if