HS / HL Valves & Systems Service Manual
Hankscraft Runxin, LLC 300 Wengel Drive 608.524.9465 hrh2o.com [email protected]
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11.
Hankscraft Runxin, LLC Warranty Statement
LIMITED WARRANTY
As described herein, Hankscraft Runxin, LLC ("Hankscraft Runxin"), warrants its products are free from
defects in material and workmanship only, when properly installed, operated, and maintained. This
warranty is subject to the exceptions herein.
Hankscraft Runxin warrants to the original owner that the items listed below, excluding but not limited
to wear parts like O-rings, gaskets and seals, will be free from defects in materials and workmanship for
the period of time specified below from the original purchase date.
Product or Component
Warranty Period
Control Valves
Five (5) Years
Storage Tanks
Five (5) Years
Media Tanks
Ten (10) Years
Any Other Components
One (1) Year
Ceramic Discs for Rotary Valves
Lifetime
RO and UF Filter Systems
One (1) Year
Media/resin is not warrantied due to water supply quality differences.
Any parts used for replacement are warrantied for the remainder of the original warranty period
applicable to the part from the date of manufacture so long as the parts are installed by a Hankscraft
Runxin factory trained and authorized installer.
Hankscraft Runxin's obligation by this Limited Warranty, at is option, is to repair or replace any
warrantied product only. Labor for repair or replacement is not included as part of this warranty. Prior
to returning the product to Hankscraft Runxin, a valid return materials authorization number must be
obtained from Hankscraft Runxin. Any product returned to Hankscraft Runxin without a valid return
authorization number will be rejected. Any product found to be defective will, at the sole discretion of
Hankscraft Runxin, be repaired or replaced. Hankscraft Runxin is not responsible for shipping cost to the
repair facility. This section lists the sole remedies for any valid warranty claim.
This warranty does not apply to defects reported to Hankscraft Runxin outside of the warranty period.
This warranty does not apply to defects caused by installing, operating, servicing, modifying, repairing or
maintaining (or lack of maintaining) the product outside of Hankscraft Runxin's recommendations.
Filters, membrane elements and flow restrictors that become fouled or plugged due to excessive
turbidity, dissolved solids, or microorganisms are not covered by this warranty. This warranty does not
apply to defects caused by damage during shipment, neglect, misuse, modification, accident,
