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handi quilter Infinity 26, User Manual

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handi quilter Infinity 26 User Manual Download Page 55

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3.  When the message box appears, select New an d  Install.

4 .   Be pati ent as this will take a few minutes.

5 .   Confi rm that you want to overwrite the current soft ware with the new soft ware by choosing Install.  I f  

you decide to not update the soft ware, choose Cancel.

To update the display soft ware

You will need to update the display on both the front and rear handlebars.

1 .   Aft er inserti ng the USB drive into the fi rst USB port on the 

front-left  side of the machine, touch the machine icon to 

update the machine’s soft ware.

 

NOTE: To update the rear display, you must fi rst unplug 

the USB cable from the bott om of the display and insert 

the USB drive with the soft ware. Aft er updati ng, replace 

the USB drive with the display’s USB cable.

2 .   You will be prompted to choose the fi le you want to use to 

update the machine soft ware. Touch the Select Version box 

and then select the fi lename of the update fi le 

you downloaded.

Summary of Contents for Infinity 26

Page 1: ...HANDI QUILTER 26 INCH LONGARM Designed by a Quilter for Quilters USER MANUAL QM33001 VERSION 1 0 ...

Page 2: ...nted to be error free Handi Quilter Inc assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this manual Handi Quilter HQ Infinity HQ Avanté HQ Fusion HQ Sixteen HQ Sweet Sixteen HQ Pro Stitcher and TruStitch are either trademarks or registered trademarks of Handi Quilter Inc Printed in the United States of America Part num...

Page 3: ...ecifications Owner s manual Frame setup information Gallery Frame installation manual Machine setup information Owner s manual How to thread your machine Quick reference card Needle system for your machine Quick reference card Getting started with quilting Getting Started videos Online videos www handiquilter com videocatalog B as i c m ai n t e n an c e Owner s manual Troubleshooting Owner s manu...

Page 4: ...Quilter s Eye Technology 2 1 Optional Accessory Easy Click Ruler Base 23 Install the Laser Stylus 2 4 Using Your Machine 27 Power Switch 2 7 Lighting 2 7 Machine Needle 2 7 Hopping Feet 2 9 Optional Accessory Couching Feet 30 Bobbin and Bobbin Tension 30 Easy Touch Tension 32 Threading the Machine 34 Quilting With the Infinity 36 Preparing to Quilt 36 Free Motion Quilting 38 Micro Quilting 38 Opti...

Page 5: ...ffs 64 Set Language 64 Information Screens 65 Machine Maintenance 68 Clean and Oil Your Infinity 68 Maintenance Schedule 69 Troubleshooting 70 Appendix 1 75 Federal Communications Commissions FCC Declaration of Conformity For USA Only 7 5 Canadian Department of Communications Compliance Statement For Canada Only 7 5 Radio Interference Other than USA and Canada 7 5 Appendix 2 QR Codes for HQ Infini...

Page 6: ...1 877 697 8458 Monday through Friday 8 00 AM to 5 00 PM Mountain Time Keep the carton and packing materials You will need them if you need to return the machine to the dealer or send it for repair If you don t pack the machine properly or if you don t use the correct packaging materials the machine could be damaged Handi Quilter is not liable for damage that occurs during return shipping  IMPORTA...

Page 7: ...tempt to lift it alone Always use two people when lifting Always lift from the throat of the machine not from the handlebars Always unplug the HQ Infinity from the electrical outlet when performing any maintenance changing the needle removing thread locks or when left unattended Keep fingers away from all moving parts Use caution around the needle or sharp external components Change the needle oft...

Page 8: ...ate where aerosol spray products are being used or where oxygen is being ad m i n i s t e r e d Do not use bent needles This sewing machine is not intended for use by young children or infirm persons without supervision Save these instructions T h i s m ac h i n e i s i n t e n d e d f o r h o u s e h o l d u s e Disclaimer Handi Quilter and its Representatives are in no way legally responsible or...

Page 9: ... machine 4 Always consult the manual to replace or fix the hopping foot needle or any other part of the machine If necessary contact an authorized Handi Quilter representative or Handi Quilter technical support To repair or adjust the machine If the machine breaks down or needs adjustment first check the troubleshooting chart in the appendix to inspect and adjust the machine yourself For more prod...

Page 10: ... minute Regulated Mode from 0 stitches per minute to full speed Stitches Per Inch 5 stitches per inch to 24 stitches per inch Basting mode one stitch per quarter inch one stitch per half inch one stitch per inch one stitch every two inches and one stitch every f o u r i n c h e s Needle System 134MR Needle Sizes recommended From 80 12 to 125 20 Hook System Rotary Horizontal Axis M class bobbin Bob...

Page 11: ...bars 3 Handi Accessory Rail 4 USB for video camera 5 Video camera bracket 6 Front handlebars 7 Front display 8 Front on off switch Close up view of needle area 9 Presser bar 1 0 Needle bar 1 1 Needle bar thread guide 1 2 Needle 13 Ruler foot 1 4 Needle plate 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 13 1 4 ...

Page 12: ... 1 Right side view 1 5 Take up lever 16 Three hole thread guide 1 7 Thread tray and thread mast 1 8 Spool pin 1 9 Hand wheel 2 0 Handi Accessory Rail 2 1 Stirrup thread guide 2 2 Tension assembly 1 5 16 1 7 1 8 1 9 2 0 2 1 2 2 ...

Page 13: ...connection 2 5 Main On Off power switch 26 Power cord connection 2 7 Reserved for second video camera 2 8 Reserved for HQ Pro Stitcher 2 9 Stitch regulator 30 Laser stylus connection 31 Reserved for HQ Pro Stitcher power 32 Rear display power connection 32 23 2 4 2 5 26 31 30 2 8 2 7 2 9 ...

Page 14: ...er attempt to lift it alone Always use two people when lifting Always lift from t h e t h r o a t o f t h e m ac h i n e n o t f r o m t h e handlebars or needle bar 3 Plug the ribbon cable from the stitch regulator connector at the back of the machine into the stitch regulator on the carriage  IMPORTANT If you ever need to remove the machine from the carriage disconnect the ribbon cable from the...

Page 15: ... t e r i n this section of the manual U CAUTION To prevent any electrical damage to the handlebars always turn off all power to the machine when connecting or disconnecting the handlebars To install the front handlebars ONLINE For more information about installing the front handlebars watch the video Installing the Front Handlebars at http www handiquilter com videos hq infinity 210 1 Locate the t...

Page 16: ...right side of the handle bar 3 Place the 4mm hex screws into the top two holes in the handlebar bracket 4 Align the bracket and hex screws with the pre drilled holes behind the machine s head and fully tighten the top two screws with the 4mm hex wrench NOTE You may find it is easier to remove the front poles from the Gallery frame so you can position yourself behind the machine s head 5 Insert eit...

Page 17: ...les until they stop Use the 4mm hex wrench to firmly tighten the bolts and securely fasten the handles to the back of t h e m ac h i n e 4 Connect one end of the RJ45 or network style phone cord into the handlebars and the other end into the machine s back panel  IMPORTANT See To attach labels to the handlebars i n t h e Configurable handlebar buttons topic below NOTE After installing and pluggin...

Page 18: ...relative to the quilt Use the 5mm hex tool to loosen the bolt at the back of the handlebars Grasp the handlebars and tilt them closer to the quilt until they are in a comfortable position for micro quilting Then tighten the bolt with the hex tool NOTE If you expect to regularly alternate between regular quilting and micro quilting we recommend that you replace the bottom bolt at the back of the fr...

Page 19: ...dlebar to control starting and stopping the stitching NOTE The traditional handlebar configuration has the Start and Pause buttons on the right handlebar and the Needle Up and Down buttons on the left handlebar To attach labels to the handlebars U CAUTION Be absolutely certain of your handlebar label choice before installing the labels Once they are stuck down they cannot be removed without damagi...

Page 20: ...and into the front left side of the Infinity  IMPORTANT If you have HQ Pro Stitcher you will install the HQ Pro Stitcher tablet computer to the front of the machine instead of the 7 inch display See the instructions that come with HQ Pro Stitcher for more information about installing the tablet computer To install the rear display ONLINE For more information about installing the front display wat...

Page 21: ...hread Tray and Thread Mast To install the thread tray on the machine ONLINE For more information about installing the spool tray onto the machine watch the video Installing the Thread Tray at http www handiquilter com videos hq infinity 216 1 Locate the T nut and the knob for the thread tray If necessary thread the T nut onto the end of the knob a couple turns 2 Align the T nut with the opening at...

Page 22: ...c h i n e Loosen the knob at the bottom of the thread tray until the tray can move freely along the Handi Accessory Rail Position the tray where you want it and finger tighten the knob Install the Quilt View Video Camera with Quilter s Eye Technology A video camera comes with the Infinity It is installed to preview the quilting on the backing of the quilt To install the Quilt View video camera ONL...

Page 23: ...ition the camera so it shows the bottom of the quilt while quilting 4 Plug the cable into the port on the left side of the base end cap 5 Tuck the excess cable into the accessory track on the left side of the machine base and use a T slot clip to hold the cable in place For more information about the using the video camera and viewing the video images on the display see Using the Video Camera i n ...

Page 24: ...alling the ruler base watch the video Installing the Ruler Base at http www handiquilter com videos hq infinity 219 1 Center the ruler base over the base end cap of the machine The spring loaded ball bearing is aligned with the needle 2 Slide the metal hooks of the ruler base into the slots at the back of the base end cap and snap the ruler base into place To remove the ruler base Grasp the front ...

Page 25: ... base with only as much force as is necessary to keep the ruler from slipping Too much pressure will keep the machine from moving The quilting line is approximately a quarter inch away from the ruler edge for most machines The markings on all Handi Quilter rulers take this into consideration NOTE Set the machine to stop in the needle down position to keep the machine from moving while making adjus...

Page 26: ...ssory track along the right side of the machine The laser stylus can move in any direction by rotating the clamp on the post and pivoting the laser up or down To make an adjustment simply loosen the black thumbscrews position and retighten  IMPORTANT A label is attached to the laser s case and contains an arrow which indicates the direction the laser light will shine when energized The label must...

Page 27: ...es The laser stylus should never be left on and unattended Do not use the laser stylus as a toy Pay close attention when the laser stylus is being used by or near children or pets Use the laser stylus only for its intended use as described in this manual NOTE If you can t see the threaded housing the lens may be threaded too far into the laser body You will need to use a large slotted screwdriver ...

Page 28: ... off both switches and unplug the power cord from the power source  IMPORTANT Refer to the safety instructions Lighting The Infinity includes several lights to make it easy for you to see your quilting area a light under the throat of the machine a light ring that illuminates the needle and stitching area and lights on the handlebars that provide additional light to the quilting area You can also...

Page 29: ...ch new quilt loaded on the machine and any time the needle becomes bent dull or burred U CAUTION A damaged needle may result in poor stitching quality or may even damage the machine or your quilt To change the needle ONLINE For more information about changing the needle watch the video Changing the Needle at http www handiquilter com videos hq infinity 222 1 Move the needle bar to the up position ...

Page 30: ... threads of the screw Stripped threads are not covered under the warranty It may also become difficult to insert the needle properly into the needle bar Once the screw no longer turns freely by hand gently turn the screwdriver until the screw is tightened snuggly Needle size Thread size 12 and 14 monofilament 100 wt silk 60 wt poly mylar 16 monofilament hologram 100 wt 80 wt 60 wt 50 wt 40 wt silk p...

Page 31: ...he presser foot is raised allowing the thread to come freely out of the machine When a home machine is threaded the tension discs are released and open to allow the thread to easily fall between the tension discs This isn t the case with the Infinity quilting machine The top tension is always tight and the tension discs are never open Therefore the thread must be pulled up or flossed between the t...

Page 32: ...o that the thread pulls off clockwise when viewing the open side 2 Slide the thread through the slot and under the tension spring leaving approximately five to six i n c h e s o f t h r e ad h an g i n g l o o s e To test bobbin tension The bobbin tension is the foundation tension for the entire machine Always set the bobbin tension first NOTE Check the bobbin tension each time a new bobbin is ins...

Page 33: ...e thread pulls off clockwise when viewing the open side 3 Slide the thread through the slot and under the tension spring leaving 5 to 6 inches of thread h an g i n g l o o s e 4 To fit the bobbin case onto the hook spindle in the machine orient the bobbin case as shown in the photo with alignment notch to the right Push the bobbin case inward until it clicks into place NOTE Do not insert the bobbi...

Page 34: ...r thread nesting problems on the bottom side of the quilt The Infinity can also save a top tension setting for up to three types of thread For more information about setting the top tension presets see To customize the top tension presets in the Machine Settings section of t h i s m an u al Machine Quilting Tip Test the tension settings before quilting The best way to make sure the top and bottom ...

Page 35: ...k 1 Always adjust bobbin thread tension first 2 Stitch out to check top tension 3 If top thread looks like Diagram A Problem The top thread is too tight Solution Press the Easty Touch Tension button on the Main screen and loosen the top thread tension by pressing the minus button 4 If top thread looks like Diagram B Problem The top thread is too loose Solution Touch the Easy Touch Tension button o...

Page 36: ...hread must be flossed up between the two tension discs If the thread is not firmly in place between the two tension discs the thread will lay on top of the tension discs no tension and thread looping on the bottom of the quilt can occur 4 After the thread is in place be sure that the thread catches on the take up spring and then pull it down under the stirrup thread guide 5 Bring the thread up and...

Page 37: ... bring the bobbin thread to the top of the quilt watch the video Starting and Stopping Quilting at http www handiquilter com videos hq infinity 229 1 After the machine is threaded locate needle up needle down button on the handlebar Move the machine over the quilt to your starting location 2 While firmly holding the tail of the needle thread press the needle up down button twice causing the needle...

Page 38: ...the top of the quilt for quilting You will need to trim the needle thread following a tieoff ONLINE To see how to perform a bobbin thread cut watch the video Using the Bobbin Thread Cutter at http www handiquilter com videos hq infinity 232 Tie off your quilt stitches and press the bobbin thread cutter button on the Main screen If the needle is in the down position it is raised to the up position ...

Page 39: ...the art tablet computer that is conveniently mounted on top of the machine This rich and full featured software is easy to learn and makes precise quilting simple and fun Using the HQ Pro Stitcher Tablet on Your Infinity When you add HQ Pro Stitcher to your Infinity the HQ Pro Stitcher tablet computer replaces the front touch screen display The Infinity software functions the same when used on the...

Page 40: ... when creating 2 point star button and multi point areas diamond button when starting and stopping freehand recording star button and when marking lines for quilting diamond button See the Infinity version of the HQ Pro Stitcher manual for more information about how the star and diamond buttons work with these functions Updating the Infinity Software If you are running the Infinity from a Pro Stit...

Page 41: ...u have HQ Pro Stitcher you should have installed the tablet computer that came with HQ Pro Stitcher at the front of the machine rather than the 7 inch touch screen You will then use the HQ Pro Stitcher tablet to control the functions of the Infinity Buttons are selected or on when they are green and display black text or graphics Buttons are off when they are purple and display white or lighter gr...

Page 42: ... Touch this icon to open the Tools For more information about the various tools s e e Machine Tools i n t h e Toolbar Options section of this manual Touch this icon to open the Settings For more information about the various settings see Machine Settings i n t h e Toolbar Options section of this manual Touch this icon to see system information as well as a machine threading guide and needle thread...

Page 43: ...s in green as shown at the left This button does not move the needle but rather indicates your preference for the final needle position when quilting is stopped Easy Touch Tension button Touch this button and then use the plus and minus buttons on the screen or on the handlebars to increase or decrease the upper tension The number on the button indicates the current tension setting For more inform...

Page 44: ...anually Drag your finger down from the top of the onscreen hand wheel in the direction of the arrows to cycle the needle bar and the presser bar NOTE You can if necessary move your finger in an upward motion to turn the hand wheel in the opposite direction You ll typically do this only when you need to break a thread lock Stitching Modes The Infinity enables you to choose between two modes of stit...

Page 45: ...ts when in Manual stitching mode and it becomes the current speed Perhaps you want one speed when doing overall quilting a different speed for ruler work and yet another speed for micro quilting 1 Select Manual stitching mode by touching the Manual button 2 Press the plus button to increase or the minus button to decrease the current stitches per minute setting 3 Touch the save button next to one ...

Page 46: ...ediately begins quilting according to the stitches per minute and stitches per inch settings The Start stitching indicator in the upper left corner of the screen turns green and the needle begins moving up and down Similarly as you bring your quilting to a stop the needle will continue stitching at the cruise speed stitches per minute until you press the stop button on the handlebars The minimum s...

Page 47: ...is off when changing the needle replacing the bobbin or placing your hands near the needle to avoid unwanted stitching in your quilt or in your fingers Machine Quilting Tip When to use Precision stitch regulation Precision stitch regulation mode is useful for ruler work Stitch along the length of the ruler for the span of your hand and stop moving the machine but do not press the Stop button When ...

Page 48: ... stitch every two inches of movement of the machine B3 One stitch every four inches of movement of the machine ONLINE For information about basting mode watch the video Basting a Quilt at http www handiquilter com dash videos video 237 To baste a quilt 1 T o u c h t h e Regulated button 2 Press the minus button next to the stitches per inch box on the screen until you see 5 stitches per inch Conti...

Page 49: ...lt from the video camera appears on the touch screen display Manually rotate the knob on the camera lens to adjust the focus as needed You can also use the dial built into the camera s cable to dim or brighten the camera s LED lights to improve visibility Controlling the Lights Your Infinity comes equipped with three standard lights plus UV lights You cannot use both the standard lights and the UV...

Page 50: ...hting can be very useful when viewing white thread or white chalk on white fabric The best contrast is achieved when viewed in a dark or dimly lit room Although Handi Quilter has chosen to use UV lights which emit a light wavelength at the lowest end of the UV spectrum to minimize eye strain and damage constant or direct exposure to any UV lighting can cause eye strain and may lead to permanent ey...

Page 51: ...t of the surgery Machine Tools To open the machine tools touch the Tools icon in the toolbar After selecting it the icon turns green Choose from the five tools at the bottom of the screen After you select an option the button background turns to green and the screen changes for you to do any customization of that setting The next time you touch the Tools icon the last Tools option you used appears...

Page 52: ...lay Proceed with your quilting When you are through quilting for a time press Pause 3 When you resume quilting press Play again The quilting timer will continue tracking your time and add it to the previously recorded time To track the number of stitches in a quilt Use the stitch counter to count the number of stitches in a quilt Press the Reset button to zero out the counter when you begin a new ...

Page 53: ...n followed by another number button Function buttons include addition subtraction multiplication x and division After you ve pressed the numbers and the function buttons press the equal sign for the answer T o u c h t h e Tools button in the toolbar Then touch the Calculator button along the bottom of the screen Press the Home button to return to the Main screen Software Updates From time to time ...

Page 54: ...finity 243 Â IMPORTANT If you are running the Infinity from a Pro Stitcher tablet computer the Update screen has only the machine icon because you update the machine software only The Infinity software is part of the Pro Stitcher software Make sure you are also using the latest version of Pro Stitcher However you ll update the rear display using the instructions below 1 Insert the USB drive into t...

Page 55: ...ront and rear handlebars 1 After inserting the USB drive into the first USB port on the front left side of the machine touch the machine icon to update the machine s software NOTE To update the rear display you must first unplug the USB cable from the bottom of the display and insert the USB drive with the software After updating replace the USB drive with the display s USB cable 2 You will be pro...

Page 56: ...ou will only do this when instructed by Handi Quilter technical support T o u c h t h e Tools button in the toolbar Then touch the Calibrate Tension button along the bottom of the screen Then touch the tension button in the center of the screen Press the Home button to return to the Main screen It takes approximately thirty seconds to complete the calibration You may see the movement of the tensio...

Page 57: ...o be able to perform the tests T o u c h t h e Tools button in the toolbar Then touch the Diagnostics button along the bottom of the screen Enter the code you receive from Handi Quilter technical support and follow their instructions for the different diagnostics tests Contact your local representative or Handi Quilter technical support at 1 801 292 7988 or 1 877 MY QUILT 697 8458 Machine Settings...

Page 58: ...rly set before adjusting the top tension Thread the machine with the thread for which you want to define a top thread tension preset Follow the steps for setting the top thread tension see Easy Touch Tension i n t h e Using Your Machine section of this manual When you are happy with the stitching note the tension value on the Electronic Tension Button and follow the steps below to save it as a pre...

Page 59: ...or minus buttons on the handlebars to adjust the tension Each press on the handlebar buttons changes the tension value by two whereas each press of the onscreen plus or minus buttons changes the tension value by one You will not be able to use the handlebar buttons to adjust speed or stitch length while the Easy Touch Tension button is selected or while setting tension presets Low Bobbin Alarm The...

Page 60: ...ue will reset to zero Quilt until the bobbin runs out NOTE The Reset Bobbin button on the Main Screen shows the bobbin capacity as you quilt When you touch the Reset Bobbin button it shows the estimated capacity of the full bobbin As you quilt this number counts down While you are recording the bobbin capacity of a bobbin the number increases as you quilt until it runs o u t o f t h r e ad 4 Retur...

Page 61: ...t thread into the machine and press the Reset Bobbin button on the Main screen To delete a low bobbin configuration Touch the bobbin name box and choose the specified thread name by touching it Then touch the Delete Bobbin button To edit a low bobbin configuration Touch the bobbin name box and choose the specified thread name by touching it Then touch the Edit Bobbin button Make any changes using ...

Page 62: ... The left button image represents the left handlebar the right button image represents the right handlebar Press the double arrow icon in the center of the screen to switch the options available for the left and right handlebars Make sure that the handlebar labels are consistent with your selection To configure the star and diamond buttons on the handlebars 1 Select the down arrow next to the star...

Page 63: ... the star and diamond handlebar buttons for selected HQ Pro Stitcher functions For more information about using HQ Pro Stitcher with the Infinity refer to the HQ Pro Stitcher user manual L as e r L i g h t s The Infinity comes equipped with two laser lights One is by the needle to precisely show where the needle will enter the quilt The other is the laser stylus that is used at the back of the mac...

Page 64: ...ng Overspeed alarm Alerts you if you are moving the machine faster than 100 of motor capacity and therefore are quilting too fast for stitch regulation to work properly Because of the high speeds of the Infinity can handle you will most likely never encounter this alarm To turn on or off alarms Touch the alarm button below the alarm to turn it on or off It is on when it appears green with the soun...

Page 65: ...r you indicate how many stitches are in an automatic tieoff use the Tieoff button on the Main screen to perform the tieoff Touch the button and gently move the machine to perform the micro stitches Set Language NOTE This function may not be implemented in your software When it is available you will be able to download and update your machine s software using the Update function The language settin...

Page 66: ...weights of thread T o u c h t h e Information icon in the toolbar Then touch the Needle button To see the machine threading diagram For quick reference the Infinity has an on screen guide that shows how to thread the machine For more information about threading the Infinity see Threading the Machine i n t h e Using Your Machine section of t h i s m an u al T o u c h t h e Information icon in the t...

Page 67: ...uilter com Select one of the buttons along the left to see close up diagrams of steps 1 through 3 4 through 7 and 8 t h r o u g h 1 0 Opens machine threading diagrams Shows close up diagrams of threading the machine ...

Page 68: ...formation button in the lower right c o r n e r o f t h e s c r e e n Lifetime Stitch Count Shows the lifetime stitch count for your machine Lifetime Machine Time Shows the cumulative time your machine has quilted Machine Hardware Version Shows the electronics board version number Machine Software Version Shows the machine s software version number Screen Hardware Version Shows the screen s versio...

Page 69: ...d oil the bobbin area watch the video Maintaining Your Machine at http www handiquilter com videos hq infinity 244 1 Turn off the machine by powering off the front switch Then remove the bobbin and bobbin case 2 To clean the bobbin basket area use canned air This ensures that you don t damage any of the wires or the bobbin thread cutter Any dust or lint will be blown out of the openings surroundin...

Page 70: ...e display s touch screen response Maintenance Schedule In addition to the ongoing cleaning and oiling maintenance you should have your machine serviced by an authorized Handi Quilter representative every 24 months or 15 million stitches whichever occurs first They will take care of oiling and greasing internal parts and ensure the machine is in tip top working order When your machine reaches 15 mi...

Page 71: ...ipped stitches thread breakage or shredding Always change the needle if it has been hit bumped or pulled off center while maneuvering the machine about the quilt A slightly bent needle can be a major cause of skipped stitches Incorrect needle size Use the proper size of needle for the work and thread being used Some battings and fabrics used in quilting may constrict or impede the thread passing t...

Page 72: ...isually check that it is up to the top of the stop sight hole above the needle bar clamp screw If the needle isn t installed properly it can cause damage in the bobbin area and throat plate The needle hits the throat plate Correctly position the needle throat plate or hopping foot Replace with a new needle Stitches are Puckered Corrective Measure s The tension is not balanced Balance the tension o...

Page 73: ... Measure s Not enough tension on top t h r e ad Check that the machine is threaded correctly Make certain that the thread is flossed snugly in place between the two tension discs If the machine is threaded correctly tighten top tension by rotating the tension knob clockwise For more information about adjusting tension see Bobbin and Bobbin Tension an d Easy Touch Tension i n t h e Using Your Machi...

Page 74: ...e up rollers may be bowed or bent Make certain the fabric is not rolled too tight causing the poles to bow Check that poles are inserted completely together with the push pins engaged so bowing won t occur Leaders are stretched or worn If fabric is beginning to stretch or fray contact Handi Quilter to purchase replacement leaders Thread Breaks Corrective Measure s Thread is poor quality or may hav...

Page 75: ...ot suitable for thread Replace the needle to one better suited for the thread Use the proper size needle Hesitating too long at one point in quilting motif Move more quickly so stitches don t overlap or build up When starting the machine begin moving immediately Sewing in one place too long will cause the thread to break Improper needle hook relationship Machine timing needs to be checked Consult ...

Page 76: ... Display cables unplugged Locate the black cables that plug into the touch screen display and connect to the side of the machine Make sure both ends are plugged in securely NOTE If the troubleshooting tips do not eliminate the problem please consult an authorized HQ representative ...

Page 77: ...radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna In...

Page 78: ... play on your smart phone Setting Up the Frame http www handiquilter com videos hq infinity 209 Installing the Front Handlebars http www handiquilter com videos hq infinity 210 Installing the Rear Handlebars http www handiquilter com videos hq infinity 211 Adjusting the Position and Angle of the Handlebars http www handiquilter com videos hq infinity 212 Installing the Front Display http www handi...

Page 79: ...ty 218 Installing the Ruler Base http www handiquilter com videos hq infinity 219 Installing the Laser Stylus http www handiquilter com videos hq infinity 221 Changing the Needle http www handiquilter com videos hq infinity 222 Changing the Hopping Foot http www handiquilter com videos hq infinity 223 Inserting the Bobbin http www handiquilter com videos hq infinity 225 ...

Page 80: ...y 227 Adjusting the Top thread Tension http www handiquilter com videos hq infinity 233 Threading the Machine http www handiquilter com dash videos video 228 L o ad i n g a Q u i l t http www handiquilter com videos hq infinity 247 Using the Bobbin Winder http www handiquilter com videos hq infinity 245 Starting and Stopping Quilting http www handiquilter com videos hq infinity 229 ...

Page 81: ...Quilting http www handiquilter com videos hq infinity 239 Using Rulers and Templates http www handiquilter com videos hq infinity 220 Using Pantographs http www handiquilter com videos hq infinity 238 Using the Couching Feet http www handiquilter com videos hq infinity 224 Using the HQ Pro Stitcher Tablet Computer With the Infinity http www handiquilter com videos hq infinity 230 ...

Page 82: ...on http www handiquilter com videos hq infinity 235 Using Precision Stitch Regulation http www handiquilter com videos hq infinity 236 Controlling the Lights on the Infinity http www handiquilter com videos hq infinity 242 Setting and Using the Quilting Alarms and Stitch Counter http www handiquilter com videos hq infinity 241 Updating the Software on the Infinity http www handiquilter com videos ...

Page 83: ...8 2 www HandiQuilter com Using the Low Bobbin Alarm http www handiquilter com videos hq infinity 240 ...

Page 84: ...or such other point or place that may be designated by HQ All other costs including cost of freight and shipment for repair under this warranty shall be the customer s costs This warranty shall be in force only for the original purchaser The machine registration card must be completed and received by HQ before warranty is valid Warranty Exclusions HQ shall have no obligation for any claim under th...

Page 85: ... warranty or ninety days from the date of shipment of a repaired or replaced Product whichever is longer HQ s entire liability for any defective Product shall in no event exceed the purchase price for the defective Product This limitation applies even if Handi Quilter cannot or does not repair or replace any defective Product Warranty Claims Service under the above warranties may be obtained by re...

Page 86: ...ic electrical Check with your local HQ Representative for details on getting service or making warranty claims Customer Name Company Business Name if any __ Address City State _______ Zip __ Day Phone _ Evening Phone Fax Email HQ Quilting Machine Model circle one HQ Avant HQ Fusion HQ Infinity HQ Sweet Sixteen HQ Serial Number Order Number 5 digits Purchase Date Date Machine Received Location of P...

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Page 88: ...ecision stitch regulation a How to use the front and rear handlebars a How to use the laser pointer stylus and the included pantograph a Review features unique to the purchased machine Retain a copy for your records weet i teen only a How to use the foot control a How to use the color touch screen a How to use the functions of the touch screen a How to set the presets and My Speed a How to use nee...

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Page 90: ...2014 Handi Quilter Inc All rights reserved Printed in the U S A 2014 Handi Quilter Inc All rights reserved Printed in the U S A 2014 Handi Quilter Inc All rights reserved Printed in the U S A PRINTED 11 01 2014 Handi Quilter Inc 501 N 400 W North Salt Lake UT 84054 1 877 MY QUILT 697 8458 www HandiQuilter com HQ Infinity is part of the family of innovative quilting products from Handi Quilter ...

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