Hamilton Beach Commercial HMI Series, Operation Manual

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6
Troubleshooting
Flashing yellow light.
• Immersion Blender is starting to overheat. Stop Immersion Blender and remove attachment. Start unit without
attachment to allow unit to self-cool. Once light turns to purple, unit is ready for blending.
Flashing red light flashes one, two, or three times, then pauses and repeats.
• One flash: Immersion Blender has overheated. Stop Immersion Blender and unplug from outlet. Allow Immersion
Blender to cool for approximately 15 minutes. Plug into outlet and turn on. If Immersion Blender doesn’t turn on,
unplug and allow 15 minutes to cool down. If unit continues to overheat, reduce amount of food that is blending.
• Two flashes: Immersion Blender Blades stopped rotating. Unplug from outlet. Using a rubber spatula, remove any
large pieces that are stuck to the Blade preventing the Blade from rotating.
• Three flashes: Motor speed too fast (overshoot). Unplug from outlet, and wait 30 seconds. Plug Immersion Blender
into outlet and continue to use. If error continues, call customer support.
Immersion Blender will not turn on.
• Make sure Immersion Blender is plugged in, then check for a blown fuse or tripped breaker.
Excessive noise.
• Make sure Blade Assembly is properly installed and Blade does not come in contact with sides or bottom of
container.
• Make sure Whisk Beaters are correctly installed. Always use both Beaters.
Motor strains or stops.
• Reduce amount of food in container or pot. Mix thick products in smaller batches. Make sure ingredients are
prepared properly for blending or mixing.
Poor results.
• Process for a longer or shorter period of time. Adjust blending speed. Using a gentle up and down motion when
mixing to help circulate and draw up ingredients to provide more consistent mixing results.
Splashing or splattering.
• Use deeper container for mixing and blending to help prevent splashing and splattering.