HAMECH DTR KWH
27
WARRANTY CONDITIONS
1.
The manufacturer is obliged to repair for his own cost any physical defect revealed during
warranty period.
2.
The warranty period lasts 12 months from the sale date.
3.
The manufacturer ensures the warranty service term of 14 days from the complaint date.
4.
The warranty period will be lengthened by the time of repair, counting from the complaint
date to the date of the repair’s finish, if the defect has made the device out of order.
5.
The manufacturer takes no responsibility resulted from the warranty in following cases:
a)
mechanical damages rsulting from improper transport or storage,
b)
improper assembling, maintenance and operation (not conformable with the
operation manual),
c)
repairs conducted by unauthorized personnel without manufacturer’s
agreement,
d)
introduction of structure changes without written manufacturer’s agreement,
e)
if the buyer has not informed the manufacturer in the 14-days term, that the
device is not complete.
f)
Firing with woodwaste poluted with chemical substances causing corrosion of
boiler’s interior (eg. sawdust from a tannery).
6.
All adjustment and maintenance works, as well as replacement of parts, which should be
performed by the user as described in the manual, are not warranty repairs.
7.
The warranty card is valid if contains dealer’s sign, stamp and date of sale.
8.
A copy of the warranty card can be issued if the buyer submits any document of purchase.
9.
If the complaint was groundless all costs bears the buyer.
10.
Complaint should be submitted in written according to enclosed complaint form. In
urgency the complaint may be submitted by phone. User should record the time of the talk
and the name of the person, which accepted the complaint. The phone complaint should be
confirmed in written a.s.a.p.
11.
Any contention not regulated in present warranty card is subject of The Civil Code
regulations, Art. 577-581.
CAUTION!:
-
Be acquainted with the operation manual before operation,
-
In the case of lack of the warranty card user has no right to repairs for
manufacturer’s cost.
