DVMS 1600/800 Duplex Getting Started Guide
Document 900.0144 Rev 3.00
25
Format the archive drive
The Archive drive is not recycled automatically. To reuse a DVD
RAM cartridge or removable disk (hot swappable IDE or SCSI
drive), you must format the device before recording any video on
it and re-format it after it is full. On the Disk screen (MENU
➤
Storage Setup
➤
Disks), select the Archive Disk and then press
Normal Format.
Note
A CD R/W drive does not require formatting.
Format the hard drive
See page 3.
Reboot (restart) the DVMS
There is no on/off switch on the DVMS 1600/800 unit. To restart
it, disconnect the power cable from either the DVMS 1600/800
unit or from the wall socket. Wait approximately 15 to 20
seconds and power up the DVMS 1600/800 unit by re-connecting
the power cable.
Reset passwords
If you need to reset the passwords for the DVMS 1600/800 unit
and CANNOT access the Main Menu, contact Technical Support
to either:
•
Receive a Service Card (a PCMCIA card) that allows you to
reset the passwords back to factory defaults.
Note
There is a charge for the Service Card.
•
Obtain an RA# to return the unit to Silent Witness Customer
Service to have them reset it for you.
Upgrade the DVMS firmware
Occasionally you may need to upgrade the DVMS firmware to
support the latest feature set. Upgrades are available on the Silent
Witness web site at
http://www.silentwitness.com
. To upgrade the
DVMS firmware:
1.
Download the DVMS 1600 Software (or DVMS 800 Software)
to the PC you will use to connect to the DVMS 1600/800 unit
for upgrading.
2.
Unzip the downloaded DVMS firmware file
(dvms1600_firmware_1xx
1
g.zip or dvms
800_firmware_1xxg.zip). This extracts a file (16il_xxg.bin or
8il_xxg.bin) for sending to the DVMS 1600/800 unit.
3.
Refer to the upgrade notes on our web site (
http://
www.silentwitness.com
) for instructions on how to send this
file to the DVMS 1600/800 unit.
Contact information
1. xx indicates the firmware version no.
Obtain an RA #
(Return Authorization
Number)
Call Silent Witness Technical Support at
1.800.893.9513
Technical Support
In North America and International, call
1.800.893.9513.
In the UK and Europe, call +44 (0)
208.443.8765.
Sales
Call Silent Witness Sales at 1.888.289.2288.
For International, call 00800.2020.8080.
Product
Spec Sheets and
Literature
Available either on the Products section of
our web site at
http://www.silentwitness.com
or call Silent Witness Sales for a hardcopy.
