9
T
ROUBLESHOOTING
,
CAUSES
,
SOLUTIONS
Troubleshooting
Causes
Solutions
A Buzzer produce a sound and
red light is on
The product detects an inversion
of polarity.
Check the polarity on the battery. Red
clamp to the (+) of the battery and black
clamp to the (-).
The red light flashes.
The battery voltage went lower
than 12,5V after a start or a
heavy consumption.
Charge the machine after the use. The
red light will turn off.
The battery switch is turned ON
and/or the voltage selector is on
12V or 24V.
Before plugging the clamps on the
vehicle battery, turn the battery-switch
OFF, and disconnect the voltage selector.
The voltage selector is in the
wrong position.
Check
that
the
selected
voltage
corresponds to the voltage of the
vehicle’s battery
Sparks are created when
connecting clamps to the vehicle
battery.
Polarity inversion.
Check polarity on the battery
Internal batteries are discharged.
Recharge the machine to the max, and
try again
Many starting attempts without
recovery time.
Wait 3 minutes between two starting
attempts.
A start should not last for more than 5
seconds.
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The machine cannot start the
vehicle, the red light flashes.
The battery voltage is incorrect
Check that the selected voltage
corresponds to the voltage of the
vehicle’s battery
Internal batteries voltage is really
low. They can be damaged.
Put the STARTPACK on recharge to
attempt recovery of internal batteries.
STARTPACK cannot start the
vehicle, and the red light is off.
The fuse has blown
Replace the fuse.
Orange and green lights are
flashing after 24h or charge.
Batteries damaged, no voltage
despite the charge
Unplug the product from the main and
plug it again to start a new charge. If the
problem appears again the batteries are
damaged
Orange and green lights flash
alternatively during the charge
Thermal protection of the charger
Charger is overheating because the
temperature is too high. The charger will
restart the charge automatically as soon
as the temperature dropped down
sufficiently.
The orange led flashes for more
than 3hours and does not turn
to green.
The battery is sulphated or
deeply discharged.
Normal process of the Startpack: the
charger
detects
the
presence
of
sulphated / deeply discharged batteries.
It will attempt to recover the battery
with a specific charge of 16h.
No voltage from the mains.
Check the presence of 230V voltage on
the supply.
The voltage connector is not
plugged on the 12V socket.
Plug the voltazge connector on the 12V
socket.
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Startpack is plugged in to the
mains but no light is on.
The fuse has blown
Replace the fuse.
