17
Subject to your rights under the Australian Consumer Law, if
The Good Guys
determines that the product you have returned
does not breach the Warranty and
The Good Guys
does not have a legal obligation to provide you with a remedy in respect of
the returned product (including for breach of a guarantee under the Australian Consumer Law), then:
(a)
The Good Guys
reserves the right to claim all expenses and costs incurred by
The Good Guys
in processing the claim
and returning the products; and
(b)
The Good Guys
will have the right to make a claim against you for any monies that have been paid to you on account of
your claim of breach of the Warranty,
and by returning making the claim for breach of Warranty you agree to this proviso.
Subject to your rights under the Australian Consumer Law, where
The Good Guys
determines that your claim under the
Warranty is correct and there has been a breach of the Warranty, then
The Good Guys
will determine if it is reasonable to
reimburse your reasonable expenses in making the claim under the Warranty. It will be for
The Good Guys
to determine
what is a reasonable expense and you will be required to substantiate that expense by documentation acceptable to
The Good
Guys
6.
Customer Service - Who we are and how you may contact us
After Sales Support: AUS
– 1300 886 649
Model: GVAD212
DC100
N13001
Made in China