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OM-TDH(C)-20/24/40/48 (C,A) (CE) INTERNATIONAL

3.   Hang a strip of pH test paper on the rim of the container, with about 1 inch of 

the strip below the surface of the water.

4.   Measure the water treatment compound. One way to do this is to add the 

compound from a measuring cup.

5.   Stir the water continuously, while you slowly add treatment compound, until 

the water has a pH between 10.5 and 11.5. Judge the pH by frequently 
comparing the test strip color with the color chart provided in the test kit. 
Caution: Do not add excess amount of treatment compound. Excess amount 
could cause extensive corrosion.

7.   Record the exact amounts of water and treatment compound needed. These 

amounts may be used again, if the same water sources and compound are 
used. However, it is best to check the pH each time treated water is prepared.

SEQUENCE OF OPERATION

The following “action-reaction” outline is provided to help understand how the 
kettle works.
1.   When the power switch is turned on, it starts the spark igniter and opens the 

automatic valve for the pilot burner. The spark ignites a pilot flame, which 
heats the sensor. The sensor then sends a signal to turn off the spark. The 
flame thereafter acts as a standing pilot until the power is turned off.

2.   If the pilot flame is not sensed within 90 seconds after spark begins, a timer 

shuts down the entire operation. To attempt a second trial for ignition, turn 
off the power switch. Check the gas supply valves and wait five minutes 
before trying again by switching power on. If you cannot establish a pilot 
flame in four tries, close all valves, turn off the power, and contact an 
authorized Service Agency.

3.   When the operator sets a temperature on the controller, it causes the 

automatic valve to admit gas to the main burner, where it is ignited by the 
pilot flame. When the kettle reaches the set temperature, the relay switch 
opens. This stops the signal to the gas control valve and shuts off gas to the 
main burner. The pilot flame remains lit. When the kettle cools below the set 
temperature, the relay switch closes and starts another cycle. On and off 
cycling continues and maintains the kettle at the desired temperature. This 
action is indicated by the Heat indicator light.

The kettle has the following safety features in addition to the 90-second ignition timer:
1.   Low water cutoff relay that will shut off gas supplies to all burners until the 

jacket water level is corrected.

2.   Pressure switch, set to open at about 46 PSI (345 kPa, 3.17 bars) and to shut 

down the burners until jacket pressure is decreased.

3.   Pop safety valve, which will release steam if jacket pressure exceeds 50 PSI 

(345 kPa, 3.45 bars).

4.   Tilt switch, which shuts off all burners when the kettle is tilted.
5.   Gas pressure regulator built into the gas control valve.

REPLACEMENT PARTS

 

To order parts, contact your Authorized Service Agent. Supply the model 
designation, serial number, part description, part number, quantity, and when 
applicable, voltage and phase.

CONTACT US

If you have questions pertaining to the content in this manual, contact Unified 
Brands at 888-994-7636.

TROUBLESHOOTING

This unit is designed to operate smoothly and efficiently if properly maintained. 
However, the following is a list of checks to make in the event of a problem. 
Wiring diagrams are found at the end of this manual. When in doubt, turn unit 
off and call for service at 888-994-7636. If an item on the check list is marked 
with (X), it means that the work should be done by an Authorized Service Agent.

SYMPTOM

WHO

WHAT TO CHECK 

X indicates items which must be performed by authorized technician.

Display not lit

(Advanced & C2T only)

User

a.   That power supply is on.

Auth Service 

Rep Only

b.   Fuses, accessible by removing caps on the side of the control box.

c.   For loose or broken wires. X

d.   Temperature controller functioning, by listening for a click 

when the switch opens or closes and verifying LEDs on back 

of board. X

e.   Contactor functioning. X

PROB in display

(Advanced & C2T only)

Auth Service 

Rep Only

a.   For loose or broken wires or damaged/failed RTD probe. X

b.   PCB board malfunction/failure

HI in display

(Advanced & C2T only)

Auth Service 

Rep Only

a.   For loose or broken wires or damaged/failed RTD probe. X

b.   PCB board malfunction/failure

Kettle is hard to tilt

User

a.   Gears for foreign materials, and lubrication.

Auth Service 

Rep Only

b.   Gears for alignment. X

c.   Worm gears or broken gears. X

Kettle continues 

heating after it 

reaches the

desired temperature

User

a.   Temperature Controller dial setting.

Auth Service 

Rep Only

b.   Temperature Controller calibration and offset.X

c.   Temperature Controller operation. The Temperature Controller 

should click when the dial is rotated to settings above and 

below the temperature of the kettle.X

Kettle stops heating

before it reaches the

desired temperature

User

a.   Temperature Controller dial setting.

Auth Service 

Rep Only

b.   Temperature Controller calibration and offset.X

c.   Temperature Controller operation. The Temperature Controller 

should click when the dial is rotated to settings above and 

below the temperature of the kettle.X

Safety Valve pops 

open

User

a.   For air in the jacket. See “Jacket Vacuum” in the Maintenance

b.   Temperature Controller dial setting.

Auth Service 

Rep Only

c.   For defective Temperature Controller. The relay should click 

when the dial is rotated to settings above and below the 

temperature of the kettle. If defective, replace.X

d.   For defective safety valve. If the valve pops at pressures below 

49 PSI, replace.X

Burners will not light

User

a.   That the main gas supply valve is open. (handle is in line with 

gas pipe).

b.   Gas supply to the building.

c.   That the kettle body is not tilted.

Auth Service 

Rep Only

d.   Temperature Controller operation. The relay should click 

when the dial is rotated to settings above and below the 

temperature of the kettle.X

e.   That tilt limit switch is closed when body is not tilted.X

System does not 

produce a

spark

Auth Service 

Rep Only

a.   AC voltage between terminals on secondary side of 

transformer. If it is not 24 Volt, replace the transformer. X

b.   That the high tension cable is firmly attached and in good 

condition. If cracked or brittle, replace.X

c.   Pilot electric ceramic for crack or break.X

d.   Pilot spark gap. Regap.X

Spark is present 

but the pilot will 

not light

Auth Service 

Rep Only

a.   That the pilot valve is securely connected to terminals. X

b.   For 24 VAC at terminals PV and PV/MV. If 24V is not present, 

replace the ignition control module. X

b.   That gas pressure is at least 3.5” W.C. (8.7818 ub).

c.   For gas at the pilot. If it is not flowing:

(1) Check the pilot gas line for kinks and obstructions. X

(2) Clean orifice, if necessary. X

(3) Check magnetic operator for pilot valve on gas valve. 

Repair or replace as necessary. X

d.   That the pilot spark gap is located in the pilot gas stream. If 

not, adjust or replace the pilot burner. X

e.   For drafts. Shield the pilot burner, if necessary. X

Pilot lights, but 

main burner will 

not come on and 

spark does not 

stay on

Auth Service 

Rep Only

a.   For 24 V between terminals MV and PV/MV while pilot is burning. 

If 24V is not present, replace the ignition control module. X

b.   That gas pressure is at least 3.5” W.C.(8.7818 ub). X

c.   Electrical connections of the main valve to terminals, to 

assure that they are securely attached. Check magnetic 

operator for main valve on gas valve. Repair or replace 

as necessary. X

Pilot lights, but 

main burner will 

not come on, the 

spark stays on

Auth Service 

Rep Only

a.   Check for bad burner ground. If necessary, repair with 

high temperature wire. X

b.   Pilot burner ceramic insulator for cracks. X

c.   That cable is not grounded out. If it is, correct the 

ground-out condition or replace cable. X

d.   For proper gas pressure. X

e.   Clean pilot assembly, or replace if necessary. X

f.   Tighten all mechanical and electrical connections. X

g.   If the pilot flame is weak, increase pilot orifice size. X

h.   Replace ignition control module. X

Main burner 

comes on but will 

not stay on

Auth Service 

Rep Only

a.   Check burner ground for bad wire or connection. Replace 

if necessary with high temperature wire. X

b.   Check for low gas supply pressure. If necessary, replace 

ignition control module. X

Summary of Contents for TDH-20 A

Page 1: ...self contained steam source is heated by propane or natural gas and is equipped with electronic ignition Charged at the factory with chemically pure wa ter containing rust inhibitors the steam source...

Page 2: ...OR FACE SHIELD AND PROTECTIVE CLOTHING CAREFULLY READ WARNINGS AND FOLLOW DIRECTIONS ON CLEANER LABELS WARNING DO NOT STAND ON OR APPLY UNNECESSARY WEIGHT OR PRESSURE ON THE KETTLE FRONT OR POURING LI...

Page 3: ...2 16 in 305 406 mm for servicing Rear 1 in 25 mm 3 in 76 mm for faucet bracket 2 We recommends installation of the unit under a vent hood The base must be fastened to a working surface or stand 3 Comp...

Page 4: ...ULT IN SEVERE BURNS CAUTION HEATING AN EMPTY KETTLE MAY CAUSE THE RELEASE OF STEAM FROM THE PRESSURE RELIEF VALVE CAUTION DO NOT TILT KETTLE BODY WITH COVER OR BASKET INSERT IN PLACE COVER MAY SLIDE O...

Page 5: ...in the middle of the sight glass If the level is too low see Jacket Filling and Water Treatment in this manual b Check the pressure vacuum gauge If the gauge does not show 20 to 30 inches of mercury H...

Page 6: ...EMBRANES AND HING PRECAUTIONS SHOULD BE N WEAR RUBBER GLOVES LES OR FACE SHIELD AND ECTIVE CLOTHING READ THE NINGS AND FOLLOW THE TIONS ON THE LABEL OF THE NER CAREFULLY edure Clean food contact surfa...

Page 7: ...RELIEF VALVE At least twice a month test the pressure relief valve Test the valve with the kettle operating at 15 PSI 105 kPa 1 1 bars by holding the test ring for at least five seconds Then release...

Page 8: ...2T only Auth Service Rep Only a For loose or broken wires or damaged failed RTD probe X b PCB board malfunction failure HI in display Advanced C2T only Auth Service Rep Only a For loose or broken wire...

Page 9: ...CE MARK G31 160796 4 1 1 2 NPT TO 1 2 BSPT ADAPTER 116392 5 1 2 ALUMINUM KNOB 175095 6 1 VALVE 1 4 SWING CHECK 096915 7 1 GAUGE 084208 8 1 POWER SWITCH 177910 9 1 CONTROL CLASSIC 174843 10 1 VALVE PRE...

Page 10: ...MINUM KNOB 174829 6 1 VALVE 1 4 SWING CHECK 096915 7 1 GAUGE 084208 8 1 POWER SWITCH 177910 9A 1 CONTROL ADVANCED 174837 10 1 VALVE PRESSURE RELIEF 097005 11 2 LIGHT AMBER 116384 12 1 ROTARY SHAFT SEA...

Page 11: ...4 PILOT 097024 5 TUBE PILOT 135487 6 PILOT ORIFICE SPUD NATURAL GAS 098648 6 PILOT ORIFICE SPUD PROPANE GAS 098647 7 FITTING COMPRESSION 90 NOT SHOWN 004584 8 ORIFICE SEE TABLE BELOW Model of Orifices...

Page 12: ...8 32 X 3 8 005764 14 SCREW HED HD 1 4 20 X 1 2 005608 15 WASHER LOCK 1 4 005655 16 SCREWHEXHDCAP1 4 20X1 1 2 005469 17 NUT HEXAGON KEPS 1 4 20 012940 18 PLATE SHROUD WELD ASM 137680 19 SEAL TRUNNION 1...

Page 13: ...08 15 WASHER LOCK 1 4 005655 16 SCREWHEXHDCAP1 4 20X1 1 2 005649 17 NUT HEXAGON KEPS 1 4 20 012940 18 PLATE SHROUD WELD ASM 137680 19 SEAL TRUNNION 137005 20 PLATE SHROUD WELD ASM 5 6 QT 137700 20 PLA...

Page 14: ...PILLOW BLOCK 002989 3 STOP MANUAL TILT 137697 4 KEY 1 4 SQ X 5 LG 137746 5 COLLAR SET 1 1 2 ID X 2 1 4 OD X 3 4 THK 003118 6 SCREW HEX HD CAP 3 8 16 X 1 1 2 005615 7 WASHER FLAT 3 8 005830 8 NUT HEX...

Page 15: ...AR WORM 128001 4 ASSEMBLY GEAR SECTOR 128028 5 ASSEMBLY BEARING BLOCK 128021 6 KEY 1 4 SQ X 1 LG 122371 7 RETAINING RING 1 500 124764 8 ASSEMBLY HANDWHEEL 124719 9 PIN ROLL 1 4 X 1 63 LG 128036 10 WAS...

Page 16: ...ER LEVEL ELECTRODE 015589 4 1 BRACKET 137736 5 1 COVER NOT SHOWN 003141 6 1 GASKET BOTTOM COVER 137969 7 1 SCREW 1 4 20 X 1 1 2 012597 8 1 GASKET BOTTOM COVER SCREW 137968 Key Description Part No 1 GA...

Page 17: ...TYPE 3 AG 077853 8 1 SCREW 6 32 X 3 8 LG FOR 6 009697 9 3 P C BOARD MOUNTING POST 099901 10 5 SCREW 8 X 3 8 LG HEX SLOT FOR 5 AND 17 069789 11 1 SCREW 8 32 X 1 1 4 RND HEAD FOR 4 005056 12 2 SCREW ROU...

Page 18: ...LG FOR 6 009697 8 3 P C BOARD MOUNTING POST 099901 9 5 SCREW 8 X 3 8 LG HEX SLOT FOR 5 AND 17 069789 10 1 SCREW 8 32 X 1 1 4 RND HEAD FOR 4 005056 12 1 TRANSFORMER CE 208 230 460 TO 24V 148899 13 1 LU...

Page 19: ...19 OM TDH C 20 24 40 48 C A CE INTERNATIONAL Wiring Diagram...

Page 20: ...OM TDH C 20 24 40 48 C A CE INTERNATIONAL Service Log Model No Purchased From Serial No Location Date Purchased Date Installed Purchase Order No For Service Call Date Maintenance Performed Performed...

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