Troubleshooting
•
Blocked Hose Barb on Exhaust Channel - Use a paper clip to clean out Hose Barb or remove the Vacuum
Hose from the Vacuum Switch and blow into the hose to remove blockage.
•
Blocked exhaust / venting system - Have stove and venting cleaned and inspected.
•
Severe negative pressure in area where unit is installed - Check the operation by opening a window, does
this solve the problem? If it does, install fresh air intake to unit or room. Venting system may require
vertical section to move termination into a low pressure zone.
•
Vacuum Switch failure - Bypass the vacuum switch, if this corrects the problem check for above problems
before replacing the Vacuum Switch.
•
Damage to gray wires between Circuit Board and Vacuum Switch - Inspect wires and connectors
•
Combustion Blower failure - The Combustion Blower is not turning fast enough to generate the proper
vacuum in the Exhaust Channel. Visual Check; is the blower motor turning? Check the Exhaust Blower
voltage across the blower wires (>=114V on #5 setting and >= 82V on #1 setting). – Replace the Circuit
Board if the Voltage reading is less than 82 V. with a line voltage >114 V AC.
•
Check Vacuum levels in the exhaust channel by bypassing the vacuum switch, then remove the Vacuum
hose from Vacuum Switch. Check exhaust vacuum readings by placing the open end of the Vacuum Hose
on a Magnahelic Gauge. (readings must be above .10” W.C. on low fire). If the motor fails to reach a 0.10”
W.C. readings, then replace the Combustion Blower To reset Circuit Board after a trouble code - push the
ON/OFF button.
5. Auger light flashes but auger motor does not turn at all.
•
If the Auger gear box does not turn but the motor’s armature does try to spin then the auger is jammed.–
Try to break apart jam by poking at the jam through the drop tube. If this fails then empty the hopper and
remove the Auger Cover **Remember to re-seal the cover after installation**
•
Check the fuse on the circuit board.
6. Light # 4 on Heat output bar flashing.
•
Reset high limit sensor and determine cause – was it Convection Blower failure?
NOTE: DO NOT attempt any electrical troubleshooting without knowledge of electrical systems, make sure unit
is not plugged in. It is recommended to call an authorized Regency dealer or service technician.
7. Ignitor- the pellets will not light.
•
Everything else in the stove operates but the ignitor will not light the pellets.
•
Make sure the burn pot liner is up tight and square to the ignitor tube by pushing the burn pot back against
the ignitor tube.
•
Check to see if the exhaust blower is operating. If not, contact your local dealer for service.
•
Check the fuse on the circuit board.
NOTE: The ignitor should be bright orange in color. If not replace the ignitor.
8. Control settings (Heat Level) has no effect on the fire.
• NOTE: If the system light is flashing the Control Board has complete control of the unit. When the units
system light becomes solid then control of the unit is given back to the operator.
•
If there is no control of the Heat Level button make sure the thermostat is calling for heat.
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maintenance
Summary of Contents for GF40-2
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