GRASS VALLEY K2 SOLO -, Service Manual

Page: 76 / 106

76 K2 Solo Media Server Service Manual 09 April 2010
Chapter 4 Troubleshooting problems
This power connection sequence assumes that before power was removed, the K2
Solo Media Server was properly shut down from AppCenter, from the Windows
operating system, or from the standby button. If the power was removed without a
proper shutdown, when the first power cord is connected the K2 Solo Media Server
might go directly to the startup sequence. Refer to
“Shutdown/restart problems” on
page 74 .
BIOS startup
A few seconds after startup, on the VGA monitor a black screen is displayed with
system information messages. This is the BIOS Power On Self Test (POST). Press
Delete
on the keyboard during this time to enter the BIOS settings pages. When the
BIOS POST completes the Windows operating system begins to load.
If during the BIOS POST time a message appears that requires your input or if the K2
Solo Media Server does not progress to Windows startup, it indicates a problem at the
motherboard level. To correct problems of this nature, contact Grass Valley Support.
Windows startup
After the host startup processes complete the Windows operating system starts up.
Normally the Windows operating system completes its processes automatically
without the need to press keys or respond to messages. When the Windows startup is
complete the Windows logon dialog box is displayed.
If the Windows startup screen does not proceed automatically or if a message appears
that requires your input, it indicates a problem at the operating system level. Refer to
“Windows startup problems” on page 77 . If the problem cannot be corrected with a
supported procedure (such as networking), the Windows operating system is not
operating as it should. To correct problems of this nature, restore the system drive
image. Refer to
“Using recovery images” on page 62 .
K2 Solo Media Server system startup
After the Windows operating system startup processes complete, you must log in to
AppCenter to trigger K2 Solo Media Server system startup processes to begin. The
K2 Solo Media Server determines that system health is adequate by checking critical
subsystems. Critical subsystems are those upon which the K2 Solo Media Server
depends for core media functionality. Critical subsystem checks are displayed in the
System Startup message box.