GRASS VALLEY K2 SOLO -, Service Manual

Page: 48 / 106

48 K2 Solo Media Server Service Manual 09 April 2010
Chapter 3 Service Procedures
3. Select the logs to export.
4. Click the
Destination
tab.
5. Browse to a location for saving the log file.
6. Name the log file.
7. Click
Export
. A progress bar appears.
8. When the export process is complete, and message confirms success. Click
OK
and
close the Export Log dialog box to continue.
9. Find the log file at the specified location.
10. If you disabled the write filter, enable it before continuing.
Exporting log files using the Windows command line
This procedure allows you to export log files even if AppCenter does not start
properly. It uses the Windows command prompt.
1. If you have not already done so, connect a mouse and keyboard to the K2 client
system.
2. In the Windows task bar, select
Start | Run
.
3. Type the following in the Run dialog box, then click
OK
.
c:\profile\exportlog
The ExportLog dialog box is displayed.
4. Continue with the procedure “Exporting log files from AppCenter workstation” on
page 47 , starting with step 2.