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8.   Troubleshooting 

 
The following describes the error messages that may be displayed on the 
DuraLabel 70000 LCD screen: 

 

 

Print head is Open: 

  

The print head lever is not properly shut. (Printer will beep 4 times.) 
Open the thermal print head and close tightly.  
 

Out of Media 

or

 Check Media Gap Sensor:

   

There is no label loaded, or it is not loaded properly through the sensor. 
(Printer will beep 4 times.) Make sure the movable sensor mark is at the 
correct position. If sensor still does not detect label supply, run Auto 
Sensing again. Replace with new label roll.  
 

Out of Ribbon 

or

 Check Ribbon Sensor:

  

The ribbon is not installed properly, the ribbon is gone, or the supply 
shaft is not moving properly. (Printer will beep 3 times.) Make sure the 
printer is in the proper printing mode, or insert a new ribbon roll.   
 

Check Paper Setting:

  

There is most likely a tape jam. (Printer will beep 2 times.) Remove 
debris or material that is jammed in the printer.  Adjust printer according 
to current usage.  
 

Memory Full:  

The printer’s memory is full. (Printer will beep 2 times.) Delete 
unnecessary data in the memory.  
 

Re-winder Full:  

The printer’s re-winder is full. (Printer will beep 2 times.) Remove the 
labels on the re-winder and reset.  
 

Filename Cannot be Found:  

The printer cannot locate the file being sent. (Printer will beep 2 times.) 
Use ~X4 command to print all files, and then check to ensure the file 
exists and its name is correct.  
 

Filename Repeated:  

The filename is repeated. (Printer will beep 2 times.) Change the file 
name and download again.        
 
 
 

Summary of Contents for DuraLabel 7000

Page 1: ...DuraLabel 7000 User s Guide Graphic Products Inc 1 800 788 5572 Local 503 644 5572 www DuraLabel com www GraphicProducts com e mail info graphicproducts com...

Page 2: ...2 Please contact us for all your labeling needs From standardized to custom labels we re ready to provide the labeling supplies you need Call 1 800 788 5572 today to get your labeling problems solved...

Page 3: ...tall using USB 3 3 Manual Installation 4 Loading Supply 12 4 1 Printer Parts 4 2 Loading the Ribbon 4 3 Loading the Vinyl Supply 4 4 Adjusting for Different sized Vinyl 5 Making Labels 15 5 1 Configur...

Page 4: ...han those for which the printer was manufactured This warranty also does not cover loss damages resulting from accident or damages resulting from unauthorized service 1 2 1 Thermal Print Head The warr...

Page 5: ...Graphic Products hereunder by the purchaser for a defective product In no event shall Graphic Products Inc be liable to purchaser for any damages resulting from or related to any failure or delay of G...

Page 6: ...e the printer on a flat secure surface near the computer it will be working with 2 Make sure the power switch is OFF 3 Connect the DuraLabel 7000 to the printer with the RS 232 or USB cable 4 Plug the...

Page 7: ...ted to continue click Continue Anyway A dialog box will appear showing the progress of the files being copied It will close after copying is complete A Found New Hardware Wizard dialog box will appear...

Page 8: ...t automatically run go to Start My Computer and double click on the DLP icon To begin click Manual Driver Install at the bottom right corner of the DuraLabel 7000 setup screen A DuraLabel 7000 Driver...

Page 9: ...the screen when progress is completed click Next Depending on how the printer will be used select either Local or Network If Local is selected make sure the Automatically detect and install my Plug an...

Page 10: ...nter name as Graphic Products DuraLabel 7000 and select Yes to set the DuraLabel 7000 as the default printer then click Next The next window provides an option that allows the DuraLabel 7000 to be sha...

Page 11: ...If so select Finish otherwise select Back and change to the correct settings If prompted to continue click Continue Anyway A dialog box will appear regarding Completing the DuraLabel 7000 Driver Setup...

Page 12: ...Button 3 Observation Window 4 Top Cover Figure 2 Interior view 1 Ribbon Supply Shaft 2 Ribbon Rewind Shaft 3 Print Head 4 Platen 5 Cutter 6 Sensor Knob 7 Label Guide 8 Print Head Release Lever 9 Label...

Page 13: ...int head and tape the end to an empty core on the ribbon rewind shaft 7 Turn the rewind shaft counterclockwise to tighten the ribbon 8 While holding the ribbon supply shaft taut twist the print head r...

Page 14: ...y direct pressure to the print head at their adjusted locations Before printing make sure to adjust the Pressure Tabs to their appropriate positions for 4 6 or 7 vinyl shown below 7 Vinyl 1 Pull and t...

Page 15: ...r the correct page size for labels 1 Open MS Word Click on File Print 2 In the Name drop down menu select Graphic Products DuraLabel 7000 as the printer and select OK 3 Go to File Page Setup Margins 4...

Page 16: ...than as a whole as in regular Word documents Titles will have to be moved and adjusted separately Portions of text text boxes will need to be moved individually Text boxes A text box can be formatted...

Page 17: ...be included using the same pull down menu Once an image is inserted the best printing results are achieved if the image is monochrome Color images can be converted to monochrome To convert an image to...

Page 18: ...document 3 Left click and hold the column line between A and B There will be a small box showing the width in pixels Adjust the column width to make it the same as label Repeat for Row Height 4 Now th...

Page 19: ...needed 5 When the text cursor is blinking within the box click Insert Field 6 The box on the left should have the word All highlighted in blue Move the cursor so the blue highlighted text is over Mer...

Page 20: ...ter FEED Button Pressing this button feeds the label supply through the machine to the starting position When printing with continuous supply holding the FEED button down will cause the supply to feed...

Page 21: ...FEED CANCEL buttons and turn on the printer until the buzzer beeps 2 times The printer setting will go to default Setting Mode PAUSE 3 beeps Setting Mode With the power on press and hold PAUSE button...

Page 22: ...re necessary when printing labels with gaps such as die cut labels The DuraLabel 7000 can automatically detect label length using the label black mark positions This is how to have the printer detect...

Page 23: ...r a white area of the stock see illustration below If it is positioned over any portion of the preprinted area the printer will error out Choose landscape orientation in your print settings see orient...

Page 24: ...f the screen 5 Before exiting Setting Mode the printer will prompt you to save the settings Push enter to save or exit to not save the printer will return to standby mode 6 7 Standard Settings Darknes...

Page 25: ...r continuous paper COM Port Set Baud Rate Default 9600 bits 4800 bits 9600 bits 19200 bits 38400 bits 57600 bits 115200 bits Parity Default None Parity Odd Parity Even Parity Data Bits Default 8 bits...

Page 26: ...ct is enabled the password is required for entering Setting Mode Top of Form Default ON ON Start each printing from the Top of Form position OFF Ethernet Go to default Set the IP address of Ethernet m...

Page 27: ...panded 8 times horizontally and vertically Scalable font in 4 orientations Fonts Download Windows bit mapped font can be rotated in 8 orientations and expanded 8 times horizontally and vertically Asia...

Page 28: ...or with internal re winder Ethernet Adapter Parallel PS2 Adapter Applicator Interface digit in 1 digit out 3 5V 1 500mA Specifications are subject to change without notice 7 Print Darkness and Speed S...

Page 29: ...supply shaft is not moving properly Printer will beep 3 times Make sure the printer is in the proper printing mode or insert a new ribbon roll Check Paper Setting There is most likely a tape jam Prin...

Page 30: ...LCD If you press and hold down the Cancel button the screen reads Cutter Mode and you can press Feed to manually cut whatever is going through the print head LCD Screen shows no message when printer i...

Page 31: ...31 Notes...

Page 32: ...32 2008 2009 Graphic Products Inc All Rights V1 0 6 9 09...

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