IMPORTANT – PLEASE READ
As fresh lumber acclimates to its new environment, the natural
tendencies of the tree can show itself in the form of checks, or
“cracks” in the lumber. In almost all cases this is normal and it will
not affect the structural integrity of your play set.
Cosmetic defects that do not affect the structural integrity of the
product, or natural defects of wood such as warping, checking or any
other physical properties of wood that do not present a safety
hazard, are not covered by this warranty. Defects that develop
because the product is exposed to extreme climate conditions are
not covered by this warranty. Defects that develop as a result of
faulty or improper installation of the product are also not covered by
this warranty.
Most cracks are not warrantable
, however if you believe that
the integrity of your play set is compromised by this natural
occurrence, please follow the warranty claim procedure found at
www.gorillaplaysets.com
. Click on the “Customer Care” tab on the left
hand side of the page, then click on “Warranty Claim” and follow the
instructions.
We appreciate your purchase and know that you will enjoy your play
system for many years to come.
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