Gorgy Timing LEDI Network IN, User Manual

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104 MDE-LEDI-NETWORK-IN-4065V1.0
This section tries to answer to most frequent question concerning the use of your NTP
device. First, ensure that the GTNetManager software and a SUN JAVA Virtual Machine
1.4.2_X are installed on your computer.
I MaDE a « SCaN NOW ! » WITH GTNETMaNaGER
BUT I CaNNOT SEE THE DEvICE ?
1. Verify the cable connection. If Ethernet LEDs are visible, the upper-left LED ►
should be green. Otherwise, there should be a network connection or power supply
failure.
2. If you use several VLAN (Virtual Local Area Network), verify that the device is on ►
the same VLAN than your computer.
3. Connect your computer directly to the device using a straight cable. In DHCP ►
mode, the device take automatically an address in the range
169.254.x.y
if it does
not find any DHCP server. Change your computer IP address in this range, with a
network mask of
255.255.0.0
.
I CaNNOT OPEN THE CONfIGURaTION WEB PaGE ?
1. First, is the device reachable with ► GTNetManager ?

YES
Your computer and the device should have the same IP range and the same network
mask.

NO
See previous question.
2. If you use the SUN Java virtual Machine 1.4.2_x, go to: ►
Start Menu ► Settings ► ControlPanel ►Java Plug-in ► Advanced - select JRE 1.4.2_
Start Menu ► Settings ► ControlPanel ► Java Plug-in ► Cache - Uncheck “Enable Caching"
3. Has the page been found by the browser (the loading begins but fails after a ►
while) ?

NO, PAGE NOT FOUND
If you use “Internet Explorer”, go to :
Tools ► Inter ►net Options ► Connexions ► Network Parameters
The browser should not use proxy, uncheck all checkboxes.
☛
aPPENDIx C – TROUBLESHOOTING