Gorenje ICE2000SP, Instruction Manual, Page: 39 / 138

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If your appliance is faulty, please check whether you can rectify the problem yourself by consulting these
instructions for use.
But there are some problems described below that you can fix yourself.
The fuses blow regularly?
Contact a technical customer service or an electrician!
You can't switch you induction hob on?

Has the wiring system (fuse box) in the house blown a fuse?

Has the hob been connected to the mains?

Are the sensor buttons partly covered by a damp cloth, fluid or a metallic object? Please rectify.

Are you using unsuitable cookware? See the section on “Cookware for induction hobs”.
Is the cookware you are using making noises?
This is due to technical reasons; the induction hob and the pot are not at risk.
Does the cooling fan still operate after it has been switched off?
This is normal since the electronic unit is being cooled down.
Is the hob making noises (clicking or cracking sounds)?
This is for technical reasons and cannot be avoided.
Does the hob have tears or cracks?
If cracks, fractures or any other defects appear in your glass ceramic hob, immediately switch off the
appliance. Disconnect fuse immediately and call Customer Service.
In case of any errors during operation, please check the following table before calling for service. Below
are some common errors and the checks to perform.
Symptoms Check points Remedy
After connecting the power
and pressing the “power” key,
there is no response from the
appliance. Is there a power supply failure? Wait for the power supply to be
resumed.
Is the fuse blown or circuit
breaker tripped?
Check the root causes carefully.
If the problem cannot be fixed,
please contact our Service
Centre for inspection and repair.
Is the plug connected firmly?
Heating is interrupted during
normal use and a “Beep” is
heard. Incompatible cookware or no
cookware used? Replace cookware; use
cookware suitable for the
induction cooker.
The cookware is not placed on
the center of the heating zone. Place the cookware on the
center of the indicated heating
zone.
Is the cookware being heated but
it is continually being removed? Place the cookware inside the
heating zone.
No operation during the
heating being in use. Is the cookware empty or the
temperature too high? Please check whether the
appliance is being misused.
Is the air intake/exhaust vent
clogged or has dirt accumulated
on it? Unclog the air intake/exhaust
vent. Wait for the appliance to
cool down, then switch it on
again.
Is the cooker working over 2
hours without any interaction? Reset cooking modes or use the
timer function.
Error codes are reported. E0: No pot;
E1: Low voltage
E2: Overvoltage
E3: Thermistor module open; If the error code E0 is reported,
please check if the cookware
you are using is suitable for
induction cooking, or wait for the