Goodman CONDENSING UNIT HEAT PUMP Installation & Service Reference Download Page 22

22

TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES

Dia

gnos

ti

c

/Sta

tu

s

 LED Code

s

 

ComfortNet™ 

T

h

ermostat Onl

y

 

S

y

m

p

toms of 

A

b

normal 

Op

eratio

n

 (L

eg

a

c

y

 &

 

ComfortNet™ T

h

ermost

at) 

G

ree

Y

e

llow

 

R

ed 

R

ed Y

1

 

Fa

ult 

De

s

c

ription 

Mess

ag

C

ode 

Possible Cau

se

s

 

C

o

rrect

iv

e A

c

ti

on

s

 

Not

e

s

 & Ca

utions

 

x

 

C

o

mpre

ss

or

 a

nd out

do

or fa

a

re 

off. 

x

 

C

o

mpre

ss

or

 pr

ot

e

c

to

r t

rip

s f

o

u

c

o

ns

ec

ut

iv

e

 t

imes.

 

x

 

Av

erage

 r

un 

time 

betw

een

 tr

ip

s i

s

 

le

ss

 th

an

 15

 s

e

c

o

n

d

s

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

x

 

ComfortN

et™ th

er

most

at “Call fo

S

e

rv

ice” i

c

o

n

 il

lum

inat

ed

x

 

ComfortN

et™ th

er

most

at sc

roll

“C

he

ck A

ir C

o

ndi

ti

one

r” 

or

 

“C

he

ck H

eat

 P

u

m

p

” me

ss

ag

e. 

OFF 

4

 Flas

he

s

 

ON 

ON if 

call

 

p

res

en

t

; OFF if 

no cal

x

 Loc

ke

R

o

to

L

O

CKED 

ROTOR 

04 

x

 C

o

mpre

ss

or

 b

e

ar

in

gs

 

are

 s

e

iz

ed

x

 

Faile

d c

o

mp

re

ss

o

r r

u

cap

ac

ito

r. 

x

 

F

a

ulty

 run

 ca

pa

cit

or 

wi

ri

n

g

x

 F

a

ulty

 comp

re

ss

o

wi

ri

n

g

x

 

Low

 line

 v

o

ltag

e. 

x

 Chec

c

o

mp

re

ss

o

ope

ra

tio

n; 

rep

air

/r

epl

ac

e as 

nee

de

d. 

x

 Ch

e

c

k

 ru

c

a

pa

ci

to

r;

 r

e

p

lac

as ne

ed

ed. 

x

 Ch

e

c

k

 w

iring

rep

air

/r

epl

ac

e as 

nee

de

d. 

x

 

Verify

 line v

o

lta

ge

 

is w

ithin

 r

a

n

g

on

 

rati

ng

 pl

at

e; 

con

ta

ct loc

al uti

lity

 

if 

o

u

t of ra

ng

e. 

x

 Tu

rn

 p

o

w

e

OFF 

pri

or t

o

 re

pai

r. 

x

 

Mu

s

c

le

a

r fa

u

lt b

y

 

cy

cling 24V

A

C

 to 

con

tr

ol. 

x

 

Re

p

lac

e w

it

h

 co

rr

e

c

re

pl

ac

e

m

en

t p

a

rt

(s

).

 

x

 

C

o

mpre

ss

or

 a

nd out

do

or fa

a

re 

off 

for

 g

re

a

te

r t

h

a

n

 4

 ho

ur

s. 

x

 

Low

 pre

ss

ur

e a

n

d

 hig

pr

es

sur

sw

itche

s a

re

 cl

os

e

d

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

x

 

ComfortN

et™ th

er

most

at “Call fo

S

e

rv

ice” i

c

o

n

 il

lum

inat

ed

x

 

ComfortN

et™ th

er

most

at sc

roll

“C

he

ck A

ir C

o

ndi

ti

one

r” 

or

 

“C

he

ck H

eat

 P

u

m

p

” me

ss

ag

e. 

OFF 

5

 Flas

he

s

 

OFF 

ON if 

call

 

p

res

en

t

; OFF if 

no cal

x

 Open 

C

irc

uit 

OPEN 

CIRCUIT 

05 

x

 Pow

e

is 

d

isc

on

ne

c

te

d

x

 Faile

c

o

mp

re

ss

o

p

rot

ec

to

r.

 

x

 Compre

ss

or

 n

o

p

rop

er

ly

 w

ir

e

d

 t

o

 

con

tr

ol. 

x

 Ch

e

c

k

 circ

u

it 

b

rea

ke

rs

 an

fu

se

s.

 

x

 

Ch

e

c

k

 w

ir

ing

 to

 

unit

; r

e

p

a

ir

/r

epl

ac

as ne

ed

ed. 

x

 Chec

c

o

mp

re

ss

o

r; 

rep

air

/r

epl

ac

e as 

nee

de

d. 

x

 Chec

c

o

mp

re

ss

o

wi

ri

n

g

rep

air

/r

epl

ac

e as 

nee

de

d. 

x

 Tu

rn

 p

o

w

e

OFF 

pri

or t

o

 re

pai

r. 

x

 

Fault 

w

ill cle

ar aft

er 

1

 no

rm

al

 c

y

c

le

x

 

F

a

ult m

a

y

 be 

cle

ar

ed by

 cy

cling

 

24V

A

C

 to 

co

ntr

ol.

 

x

 

Re

p

lac

e w

it

h

 co

rr

e

c

re

pl

ac

e

m

en

t p

a

rt

(s

).

 

x

 

C

o

mpre

ss

or

 a

nd out

do

or fa

a

re 

off. 

x

 

Low

 pre

ss

ur

e a

n

d

 hig

pr

es

sur

sw

itche

s a

re

 cl

os

e

d

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

x

 

ComfortN

et™ th

er

most

at “Call fo

S

e

rv

ice” i

c

o

n

 il

lum

inat

ed

x

 

ComfortN

et™ th

er

most

at sc

roll

“C

he

ck A

ir C

o

ndi

ti

one

r” 

or

  

“C

he

ck H

eat

 P

u

m

p

” me

ss

ag

e. 

OFF 

6

 Flas

he

s

 

OFF 

ON if 

call

 

p

res

en

t

; OFF if 

no cal

x

 O

p

en 

S

tar

Circuit 

OPEN 

STAR

06 

x

 C

o

mpre

ss

or

 st

art

 

w

inding is op

en

x

 

Faile

d c

o

mp

re

ss

o

r r

u

cap

ac

ito

r. 

x

 

F

a

ulty

 run

 ca

pa

cit

or 

wi

ri

n

g

x

 Compre

ss

or

 n

o

p

rop

er

ly

 w

ir

e

d

 t

o

 

con

tr

ol. 

x

 F

a

ulty

 comp

re

ss

o

wi

ri

n

g

x

 Chec

c

o

mp

re

ss

o

r; 

rep

air

/r

epl

ac

e as 

nee

de

d. 

x

 Ch

e

c

k

 ru

c

a

pa

ci

to

r;

 r

e

p

lac

as ne

ed

ed. 

x

 Ch

e

c

k

 w

iring

rep

air

/r

epl

ac

e as 

nee

de

d. 

x

 Tu

rn

 p

o

w

e

OFF 

pri

or t

o

 re

pai

r. 

x

 

Fault 

w

ill cle

ar aft

er 

1

 no

rm

al

 c

y

c

le

x

 

F

a

ult m

a

y

 be 

cle

ar

ed by

 cy

cling

 

24V

A

C

 to 

co

ntr

ol.

 

x

 

Re

p

lac

e w

it

h

 co

rr

e

c

re

pl

ac

e

m

en

t p

a

rt

(s

).

 

x

 

C

o

mpre

ss

or

 a

nd out

do

or fa

a

re 

off. 

x

 

Low

 pre

ss

ur

e a

n

d

 hig

pr

es

sur

sw

itche

s a

re

 cl

os

e

d

x

 

O

pen st

art

 ci

rc

uit

 has

 b

e

e

n

 

det

ect

ed

 4 

time

w

ith 5 min

ut

del

ay

 betw

een ea

ch det

ec

tio

n. 

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

x

 

ComfortN

et™ th

er

most

at “Call fo

S

e

rv

ice” i

c

o

n

 il

lum

inat

ed

x

 

ComfortN

et™ th

er

most

at sc

roll

“C

he

ck A

ir C

o

ndi

ti

one

r” 

or

 

“C

he

ck H

eat

 P

u

m

p

” me

ss

ag

e. 

OFF 

6

 Flas

he

s

 

ON 

ON if 

call

 

p

res

en

t

; OFF if 

no cal

x

 O

p

en 

S

tar

Circuit 

Loc

ko

ut 

OPEN 

STAR

LO

C

K

 

06 

x

 C

o

mpre

ss

or

 st

art

 

w

inding is op

en

x

 

Faile

d c

o

mp

re

ss

o

r r

u

cap

ac

ito

r. 

x

 

F

a

ulty

 run

 ca

pa

cit

or 

wi

ri

n

g

x

 Compre

ss

or

 n

o

p

rop

er

ly

 w

ir

e

d

 t

o

 

con

tr

ol. 

x

 F

a

ulty

 comp

re

ss

o

w

iring. 

x

 Chec

c

o

mp

re

ss

o

r; 

rep

air

/r

epl

ac

e as 

nee

de

d. 

x

 Ch

e

c

k

 ru

c

a

pa

ci

to

r;

 r

e

p

lac

as ne

ed

ed. 

x

 Ch

e

c

k

 w

iring

rep

air

/r

epl

ac

e as 

nee

de

d. 

x

 Tu

rn

 p

o

w

e

OFF 

pri

or t

o

 re

pai

r. 

x

 

Mu

s

c

le

a

r fa

u

lt b

y

 

cy

cling 24V

A

C

 to 

con

tr

ol. 

x

 

Re

p

lac

e w

it

h

 co

rr

e

c

re

pl

ac

e

m

en

t p

a

rt

(s

).

 

Summary of Contents for CONDENSING UNIT HEAT PUMP

Page 1: ...the 10 Year Unit Replacement Limited Warranty and the 10 Year Parts Limited Warranty for Goodman branded products online registration must be com pleted within 60 days of installation Online registrat...

Page 2: ...for the unit s is the angle to obstructions Either side adjacent the valves can be placed toward the structure provided the side away from the structure maintains minimum service clear ance Corner in...

Page 3: ...ant tubing clean and dry prior to and during installation Tubing should always be cut square keeping ends round and free from burrs Clean the tubing to prevent contamination Do NOT let refrigerant lin...

Page 4: ...ean any copper oxide present from the inside of the refrigerant lines and spread it throughout the system This may cause a blockage or failure of the metering device 3 After brazing quench the joints...

Page 5: ...CAUSE PROPERTY DAMAGE PERSONAL INJURY OR DEATH DUE TO ELECTRIC SHOCK WIRING MUST CONFORM WITH NEC OR CEC AND ALL LOCAL CODES UNDERSIZED WIRES COULD CAUSE POOR EQUIPMENT PERFORMANCE EQUIPMENT DAMAGE O...

Page 6: ...ING THERMOSTAT 1 2 R C B L U E R E D W H T B L K INDOOR UNIT Communicating Thermostat with Low Voltage Wires to Heat Pump NOTE If the heat pump unit is wired in the communicating mode together with th...

Page 7: ...L R G W BL BR G W2 C R G W BL INDOOR UNIT 18 GA 7 WIRE NEEDED WHEN TWO OT ARE USED SEE NOTE 4 RED GREEN WHITE BLUE C W2 O Y1 Y2 G R E O Y1 Y2 HEAT PUMP W2 C R TYP H P ROOM THERMOSTAT 18 GA 7 WIRE SYST...

Page 8: ...or 10 minutes for fixed orifices and 20 minutes for expansion valves CHARGE VERIFICATION REFRIGERANT UNDER PRESSURE DO NOT OVERCHARGE SYSTEM WITH REFRIGERANT DO NOT OPERATE UNIT IN A VACUUM OR AT NEGA...

Page 9: ...e cleared by depressing the button for greater than five seconds Consecutively repeated faults are displayed a maximum of three times Refer to the fault code definitions at the end of this manual for...

Page 10: ...ooling Heating M odels CTK0 AAWIRING NOTE Refer to section Electrical Connections High Voltage Connections for 208 230 volt line connections to the air conditioner or heat pump NOTE A removable plug c...

Page 11: ...first sub menu is then displayed See tables below for listing of furnace sub menus Touch the or _ to step through the list of submenus and view settings If a setting can be adjusted _ and keys will a...

Page 12: ...itioner or heat pump model number Serial Number SER NUM Displays the air conditioner or heat pump serial number Optional Software SOFTWARE Displays the application software revision IDENTIFICATION Sub...

Page 13: ...econds Selects the indoor blower heat OFF delay applies to heat pump only Defrost Interval DEFROST 30 60 90 or 120 minutes default is 30 minutes Selects the time interval between defrosts applies to h...

Page 14: ...t the network may arise The integrated control module has some on board tools that may be used to trouble shoot the network These tools are red communications LED green receive Rx LED and learn button...

Page 15: ...blocks are securely twisted together prior to inserting into terminal block Verify heat pump installation type legacy traditional or communicating Check data 1 data 2 voltages Rapid Flashing Normal ne...

Page 16: ...ED SUCTION PRESSURE TEMPERATURE CHART SATURATED SUCTION TEMPERATURE F LIQUID PRESSURE PSIG R 22 R 410A 200 101 70 210 105 73 220 108 76 225 110 78 235 113 80 245 116 83 255 119 85 265 121 88 275 124 9...

Page 17: ...Faulty Evap Fan Motor Repair or Replace Shorted or Grounded Fan Motor Test Motor Windings Improper Cooling Anticipator Check Resistance of Anticipator Shortage of Refrigerant Test For Leaks Add Refrig...

Page 18: ...e indicated code 6 Flashes ON OFF OFF x Board miss operation INTERNAL FAULT EE x Compressor relay contacts welded x Replace control x Turn power OFF prior to repair x Replace with correct replacement...

Page 19: ...emory card x Error code will be cleared once data is loaded Applies only to fully communicating system using ComfortNet thermostat x Air conditioner heat pump fails to operate x Air conditioner heat p...

Page 20: ...indoor blower motor repair replace as needed x Check indoor thermostat setting x Turn power OFF prior to repair x Fault will clear after 30 consecutive normal cycles x Fault may be cleared by cycling...

Page 21: ...tdoor fan motor capacitor replace as needed x Turn power OFF prior to repair x Replace with correct replacement part s x Compressor and outdoor fan are off x Low pressure switch trip 3 times within sa...

Page 22: ...ompressor repair replace as needed x Check compressor wiring repair replace as needed x Turn power OFF prior to repair x Fault will clear after 1 normal cycle x Fault may be cleared by cycling 24VAC t...

Page 23: ...all x Open Run Circuit Lockout OPEN RUN LOCK 07 x Compressor run winding is open x Compressor not properly wired to control x Faulty compressor wiring x Check compressor repair replace as needed x Che...

Page 24: ...prior to repair x Fault will clear if secondary voltage rises above 21VAC x Replace with correct replacement part s x Compressor is off x Integrated control module diagnostic status LED s display the...

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