Goodman CONDENSING UNIT HEAT PUMP Installation & Service Reference Download Page 18

18

TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES

Dia

gnos

ti

c

/Sta

tu

s

 LED Code

s

 

ComfortNet™ 

T

h

ermostat Onl

y

 

S

y

m

p

toms of 

A

b

normal 

Op

eratio

n

 (L

eg

a

c

y

 &

 

ComfortNet™ T

h

ermost

at) 

G

ree

Y

e

llo

R

ed 

R

ed Y

1

 

Fa

ult 

De

s

c

ription 

Mess

ag

C

ode 

Possible Cau

se

s

 

C

o

rrect

iv

e A

c

ti

on

s

 

Not

e

s

 & Ca

utions

 

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

x

 ComfortN

et™ 

th

er

most

at 

dis

play

s ‘-

--‘

 in

 th

e

 temp

er

atu

re

 

dis

play

 ar

ea. 

1 Flash 

ON 

OFF 

ON if call 

p

res

en

t;

 

OFF if no 

call 

x

 Outd

oo

air 

temp se

ns

or 

faul

t. 

AIR 

SENS

OR 

FL

A2

 

x

 S

hort

ed 

se

ns

or

x

 O

pen 

se

ns

or

x

 S

ens

or 

dis

co

nn

ec

ted

x

 

S

ens

or 

out

 of

 r

a

n

g

e. 

x

 Ch

e

c

k

 se

ns

or

 

c

o

nn

ec

ti

o

n

x

 Re

p

lac

o

p

en

/s

ho

rt

e

d

 

s

e

ns

or

x

 Tu

rn

 p

o

w

e

OFF 

pri

or t

o

 re

pai

r. 

x

 

Re

p

lac

e w

it

h

 co

rr

e

c

re

pl

ac

e

m

en

t p

a

rt

.. 

x

 

H

eat 

pum

p f

a

ils t

o

 op

er

ate

 in

 

hea

tin

g m

o

d

e

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

x

 

ComfortN

et™ th

er

most

at “Call fo

S

e

rv

ice” i

c

o

n

 il

lum

inat

ed

x

 

ComfortN

et™ th

er

most

at sc

roll

“C

he

ck H

eat

 P

u

m

p

” me

ss

ag

e. 

2

 Flas

he

s

 

ON 

OFF 

ON if ca

ll 

p

res

en

t;

 

OFF if no 

call 

x

 Outdo

or

 c

o

il 

temp se

ns

or 

faul

t. 

COIL 

SENS

OR 

FL

A3

 

x

 S

hort

ed 

se

ns

or

x

 O

pen 

se

ns

or

x

 S

ens

or 

dis

co

nn

ec

ted

x

 

S

ens

or 

out

 of

 r

a

n

g

e. 

x

 Ch

e

c

k

 se

ns

or

 

c

o

nn

ec

ti

o

n

x

 Re

p

lac

o

p

en

/s

ho

rt

e

d

 

s

e

ns

or

x

 Tu

rn

 p

o

w

e

OFF 

pri

or t

o

 re

pai

r. 

x

 

Re

p

lac

e w

it

h

 co

rr

e

c

re

pl

ac

e

m

en

t p

a

rt

x

 

A

ir co

nd

iti

on

er/

h

e

at 

pump

 fa

ils

 to

 

ope

ra

te. 

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

5

 Flas

he

s

 

ON 

OFF 

OFF 

x

 Open 

fu

se

BL

O

W

FUSE 

E5

 

x

 

Short

 in

 low

 v

o

ltag

wi

ri

n

g

x

 

L

o

ca

te

 an

d co

rr

e

c

sho

rt in low

 v

o

ltag

wi

ri

n

g

x

 Tu

rn

 p

o

w

e

OFF 

pri

or t

o

 re

pai

r. 

x

 

Repla

ce

 fu

se

 w

ith 

3-

amp aut

omot

iv

ty

pe. 

x

 

A

ir co

nd

iti

on

er/

h

e

at 

pump

 fa

ils

 to

 

ope

ra

te. 

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

6

 Flas

he

s

 

ON 

OFF 

OFF 

x

 B

oard

 mis

s-

ope

ra

tio

n. 

INTERNAL 

FAUL

EE 

x

 C

o

mpre

ss

or

 re

lay

 

c

o

nt

ac

ts

 w

e

ld

ed

x

 Re

p

lac

co

n

tr

o

l.

 

x

 Tu

rn

 p

o

w

e

OFF 

pri

or t

o

 re

pai

r. 

x

 

Re

p

lac

e w

it

h

 co

rr

e

c

re

pl

ac

e

m

en

t p

a

rt

x

 

A

ir co

nd

iti

on

er/

h

e

at 

pump

 fa

ils

 to

 

ope

ra

te. 

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

x

 

ComfortN

et™ th

er

most

at “Call fo

S

e

rv

ice” i

c

o

n

 il

lum

inat

ed

x

 

ComfortN

et™ th

er

most

at sc

roll

“C

he

ck A

ir C

o

ndi

ti

one

r” 

or

 

“C

he

ck H

eat

 P

u

m

p

” me

ss

ag

e. 

7

 Flas

he

s

 

ON 

OFF 

ON if ca

ll 

p

res

en

t;

 

OFF if no 

call 

x

 C

ircu

lat

or 

blow

er mo

to

is n

o

run

ni

ng 

w

hen it 

s

h

ou

ld

 be

 

run

ni

ng. 

MOTOR 

NOT RUN 

b0 

x

 

In

do

or

 bl

o

w

e

r moto

pro

bl

em. 

x

 C

o

mmuni

cat

io

ns 

err

or 

betw

een

 in

do

or

 a

n

out

do

or un

it. 

x

 Ch

e

c

k

 in

do

or

 

blow

er mo

to

r. 

x

 Ch

e

c

k

 in

do

or

 

blow

er mo

to

wi

ri

n

g

x

 

Ch

e

c

k

 in

do

or

 un

it

 

con

tr

ol. 

x

 Re

p

a

ir

re

p

lac

any

 

faul

ty

 w

iring. 

x

 Re

p

a

ir

re

p

lac

in

do

or

 bl

o

w

e

mo

to

r or

 co

nt

ro

l.

 

x

 Tu

rn

 p

o

w

e

OFF 

pri

or t

o

 re

pai

r. 

x

 

A

p

pli

es 

on

ly

 to ful

ly

 

communicati

ng 

sy

stem us

in

ComfortN

e

t™ 

the

rmos

ta

t. 

x

 

Re

p

lac

e w

it

h

 co

rr

e

c

re

pl

ac

e

m

en

t p

a

rt

x

 A

ir 

co

nd

iti

on

er/

h

e

at 

pump

 

ope

ra

te

s a

t r

e

d

u

c

ed 

per

form

an

ce

x

 A

ir 

co

nd

iti

on

er/

h

e

at 

pump

 

ope

ra

tin

at l

o

w

 st

age

 w

hen 

ex

pecte

d t

o

 o

p

e

ra

te 

at 

hig

sta

ge.

 

x

 

Int

egr

at

ed co

ntr

ol modu

le 

dia

gn

ost

ic/

st

atu

s

 LE

D

’s 

d

is

p

lay

 

the

 in

dic

at

ed 

co

de

8

 Flas

he

s

 

ON 

OFF 

ON if ca

ll 

p

res

en

t;

 

OFF if no 

call 

x

 Airflow

 is 

low

er th

an

 

d

e

m

an

de

d.

 

LO

W ID

 

AIRFL

O

W

 

b9 

x

 

In

do

or

 bl

o

w

e

r moto

pro

bl

em. 

x

 B

lock

ed

 fil

ter

s. 

x

 R

e

str

ict

iv

e/ 

un

der

siz

ed 

duc

tw

ork. 

x

 

In

do

or

/ o

u

td

oo

r u

n

it

 

miss-m

at

ch. 

x

 Ch

e

c

k

 in

do

or

 

blow

er mo

to

r. 

x

 Ch

e

c

k

 filters; 

c

lea

n

/r

e

p

la

c

e as

 

n

e

ed

ed

x

 Ch

e

c

k

 du

ctw

o

rk

res

iz

e a

s

 ne

ed

ed.

 

x

 

V

e

rify

 indo

or

 a

n

out

do

or un

its

 ar

p

rop

er

ly

 ma

tc

he

d. 

x

 Tu

rn

 p

o

w

e

OFF 

pri

or t

o

 re

pai

r. 

x

 

A

p

pli

es 

on

ly

 to ful

ly

 

communicati

ng 

sy

stem us

in

ComfortN

e

the

rmos

ta

t. 

x

 

Re

p

lac

e w

it

h

 co

rr

e

c

re

pl

ac

e

m

en

t p

a

rt

x

 See 

s

p

e

c

if

ic

ati

on 

she

et

(s)

 f

o

air

flo

w

 

re

qu

ir

e

m

en

ts

 an

max

imum ex

ternal

 

sta

tic

 pr

es

su

re.

 

x

 See 

s

p

e

c

if

ic

ati

on 

she

et

s f

o

ap

pr

ov

ed 

sy

stem mat

ch

es. 

 

Summary of Contents for CONDENSING UNIT HEAT PUMP

Page 1: ...the 10 Year Unit Replacement Limited Warranty and the 10 Year Parts Limited Warranty for Goodman branded products online registration must be com pleted within 60 days of installation Online registrat...

Page 2: ...for the unit s is the angle to obstructions Either side adjacent the valves can be placed toward the structure provided the side away from the structure maintains minimum service clear ance Corner in...

Page 3: ...ant tubing clean and dry prior to and during installation Tubing should always be cut square keeping ends round and free from burrs Clean the tubing to prevent contamination Do NOT let refrigerant lin...

Page 4: ...ean any copper oxide present from the inside of the refrigerant lines and spread it throughout the system This may cause a blockage or failure of the metering device 3 After brazing quench the joints...

Page 5: ...CAUSE PROPERTY DAMAGE PERSONAL INJURY OR DEATH DUE TO ELECTRIC SHOCK WIRING MUST CONFORM WITH NEC OR CEC AND ALL LOCAL CODES UNDERSIZED WIRES COULD CAUSE POOR EQUIPMENT PERFORMANCE EQUIPMENT DAMAGE O...

Page 6: ...ING THERMOSTAT 1 2 R C B L U E R E D W H T B L K INDOOR UNIT Communicating Thermostat with Low Voltage Wires to Heat Pump NOTE If the heat pump unit is wired in the communicating mode together with th...

Page 7: ...L R G W BL BR G W2 C R G W BL INDOOR UNIT 18 GA 7 WIRE NEEDED WHEN TWO OT ARE USED SEE NOTE 4 RED GREEN WHITE BLUE C W2 O Y1 Y2 G R E O Y1 Y2 HEAT PUMP W2 C R TYP H P ROOM THERMOSTAT 18 GA 7 WIRE SYST...

Page 8: ...or 10 minutes for fixed orifices and 20 minutes for expansion valves CHARGE VERIFICATION REFRIGERANT UNDER PRESSURE DO NOT OVERCHARGE SYSTEM WITH REFRIGERANT DO NOT OPERATE UNIT IN A VACUUM OR AT NEGA...

Page 9: ...e cleared by depressing the button for greater than five seconds Consecutively repeated faults are displayed a maximum of three times Refer to the fault code definitions at the end of this manual for...

Page 10: ...ooling Heating M odels CTK0 AAWIRING NOTE Refer to section Electrical Connections High Voltage Connections for 208 230 volt line connections to the air conditioner or heat pump NOTE A removable plug c...

Page 11: ...first sub menu is then displayed See tables below for listing of furnace sub menus Touch the or _ to step through the list of submenus and view settings If a setting can be adjusted _ and keys will a...

Page 12: ...itioner or heat pump model number Serial Number SER NUM Displays the air conditioner or heat pump serial number Optional Software SOFTWARE Displays the application software revision IDENTIFICATION Sub...

Page 13: ...econds Selects the indoor blower heat OFF delay applies to heat pump only Defrost Interval DEFROST 30 60 90 or 120 minutes default is 30 minutes Selects the time interval between defrosts applies to h...

Page 14: ...t the network may arise The integrated control module has some on board tools that may be used to trouble shoot the network These tools are red communications LED green receive Rx LED and learn button...

Page 15: ...blocks are securely twisted together prior to inserting into terminal block Verify heat pump installation type legacy traditional or communicating Check data 1 data 2 voltages Rapid Flashing Normal ne...

Page 16: ...ED SUCTION PRESSURE TEMPERATURE CHART SATURATED SUCTION TEMPERATURE F LIQUID PRESSURE PSIG R 22 R 410A 200 101 70 210 105 73 220 108 76 225 110 78 235 113 80 245 116 83 255 119 85 265 121 88 275 124 9...

Page 17: ...Faulty Evap Fan Motor Repair or Replace Shorted or Grounded Fan Motor Test Motor Windings Improper Cooling Anticipator Check Resistance of Anticipator Shortage of Refrigerant Test For Leaks Add Refrig...

Page 18: ...e indicated code 6 Flashes ON OFF OFF x Board miss operation INTERNAL FAULT EE x Compressor relay contacts welded x Replace control x Turn power OFF prior to repair x Replace with correct replacement...

Page 19: ...emory card x Error code will be cleared once data is loaded Applies only to fully communicating system using ComfortNet thermostat x Air conditioner heat pump fails to operate x Air conditioner heat p...

Page 20: ...indoor blower motor repair replace as needed x Check indoor thermostat setting x Turn power OFF prior to repair x Fault will clear after 30 consecutive normal cycles x Fault may be cleared by cycling...

Page 21: ...tdoor fan motor capacitor replace as needed x Turn power OFF prior to repair x Replace with correct replacement part s x Compressor and outdoor fan are off x Low pressure switch trip 3 times within sa...

Page 22: ...ompressor repair replace as needed x Check compressor wiring repair replace as needed x Turn power OFF prior to repair x Fault will clear after 1 normal cycle x Fault may be cleared by cycling 24VAC t...

Page 23: ...all x Open Run Circuit Lockout OPEN RUN LOCK 07 x Compressor run winding is open x Compressor not properly wired to control x Faulty compressor wiring x Check compressor repair replace as needed x Che...

Page 24: ...prior to repair x Fault will clear if secondary voltage rises above 21VAC x Replace with correct replacement part s x Compressor is off x Integrated control module diagnostic status LED s display the...

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