Goodman CONDENSING UNIT HEAT PUMP Installation & Service Reference Download Page 20

20

TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES

S

y

m

p

toms of 

A

b

normal 

O

p

eratio

n

 (L

eg

a

c

y

 &

 

ComfortNet™ T

h

ermost

at) 

Dia

gnos

ti

c

/Sta

tu

s

 LED Code

s

 

Fa

ult 

De

s

c

ript

ion 

ComfortNet™ 

T

h

ermo

stat On

ly

 

P

o

ssib

le C

a

u

s

e

s

 

Co

rrect

iv

e A

c

ti

on

s

 

Not

e

s

 & Ca

utions

 

 

G

ree

Y

e

llow

 

R

ed 

R

ed Y

1

 

 

Mess

a

g

e

 

C

ode 

 

 

 

x

 

A

ir co

nd

iti

on

er/

h

e

a

pump

 fa

ils

 

to ope

ra

te. 

x

 

Int

egr

at

ed co

ntr

o

l modu

le 

dia

g

n

o

st

ic/

st

atu

s

 LE

D

’s 

dis

p

lay

 the

 in

di

cat

ed 

co

de. 

x

 

ComfortN

et™ th

er

most

at “Call 

fo

r Se

rv

ic

e

” ic

on

 il

lu

m

ina

te

d

x

 ComfortN

et™ 

th

er

most

at 

scr

oll

s

 “C

he

ck A

ir 

C

ondi

tio

ne

r” 

or 

“C

he

ck H

e

at

 P

u

mp” 

mess

a

g

e

Fla

s

he

s

 

Fla

s

he

s

 

OFF OFF 

x

 Inv

a

lid 

Memory

 

Card D

a

ta

INVALID  

MC DATA 

d4 

x

 

S

h

are

d

 dat

a

 on 

memory

 card has 

b

e

en

 r

e

je

ct

ed

x

 

V

e

rify

 sy

stem ty

pe 

(c

o

m

mu

n

ic

a

ti

ng

 or

 

leg

acy

). 

x

 

V

e

rify

 sha

re

d d

a

ta

 is 

cor

re

ct for

 y

o

ur 

spe

cif

ic m

o

d

e

l;

 re

-

pop

ul

ate

 d

a

ta

 if 

req

u

ir

ed

x

 W

ir

e

 sy

stem 

a

s

 

leg

acy

 sy

stem. 

x

 

T

u

rn 

pow

e

r OF

F

 p

rior

 to

 

rep

a

ir

x

 

U

s

e mem

o

ry

 car

d

 for 

y

o

ur sp

eci

fic

 mod

el. 

x

 

Insert memory

 card 

BEFO

RE t

u

rn

in

g

 p

o

w

e

ON.  Memory

 card may

 

be remov

ed aft

er dat

a

 i

s

 

lo

ad

ed

. Tur

n

 p

o

w

e

OF

F

 befor

remov

ing 

memory

 card. 

x

 

Error

 co

de

 w

ill be

 

cle

ar

ed 

on

ce

 d

a

ta

 is 

lo

ad

ed

x

 

V

e

ry

 long 

ru

n tim

e

x

 F

our 

co

ns

ec

utiv

comp

re

ss

or 

pro

te

c

to

r t

rip

s w

ith

 av

erag

run

 time

 b

e

tw

een 

trip

gre

a

te

th

an

 3 ho

ur

s

x

 

C

o

mpre

ss

or

 o

per

atin

g at hig

spe

e

d

 a

nd 

ou

td

oo

r fa

ope

ra

tin

at l

o

w

 spee

x

 

Int

egr

at

ed co

ntr

o

l modu

le 

d

iag

no

s

ti

c

/s

ta

tus

 L

E

D’

s

 

dis

p

lay

 the

 in

di

cat

ed 

co

de. 

OFF 

1 Flas

OFF 

ON if call 

p

res

en

t;

 

OFF if no 

call 

x

 Low

 S

ide 

F

ault. 

LO

W S

ID

E

 

FAUL

01 

x

 Low

 refr

ig

er

ant

 

cha

rg

e

x

 

R

e

str

ict

io

n

 i

n

 li

qui

d

 

line

x

 

In

do

or

 bl

o

w

e

r moto

fail

ur

e. 

x

 I

n

do

or

 th

e

rmo

st

a

s

e

ex

tremely

 low

x

 V

e

rify

 refr

ige

ra

n

c

h

ar

ge

; a

d

ju

s

t a

s

 

nee

d

e

d

x

 C

h

ec

fo

re

str

ict

e

d

 

liqu

id lin

e; 

rep

air

/r

e

pl

ac

e as 

n

e

ed

ed

x

 

Ch

e

c

k

 in

do

or

 bl

ow

e

motor

; r

e

p

a

ir

/r

epl

a

ce 

as ne

ed

ed. 

x

 Ch

e

c

k

 in

do

or

 

th

er

mo

st

at

 se

tt

in

g.

 

x

 

T

u

rn 

pow

e

r OF

F

 p

rior

 to

 

rep

a

ir

x

 

Fault 

w

ill cle

ar aft

e

r 30 

c

o

ns

ec

ut

iv

e

 n

o

rm

a

cy

cles. 

x

 

F

a

ult m

a

y

 be cl

ea

red

 by

 

cy

cling 24V

A

C

 to 

con

tr

ol. 

x

 

Re

p

lac

e w

it

h

 co

rr

e

c

re

pl

ac

e

m

en

t p

a

rt

(s

).

 

x

 

C

o

mpre

s

s

o

a

nd out

do

or fa

are

 of

f. 

x

 T

h

ermo

s

ta

dema

nd 

is

 

pre

s

e

n

t. 

x

 

Int

egr

at

ed co

ntr

o

l modu

le 

d

iag

no

s

ti

c

/s

ta

tus

 L

E

D’

s

 

dis

p

lay

 the

 in

di

cat

ed 

co

de. 

ON 

1 Flash 

OFF 

ON if call 

p

res

en

t;

 

OFF if no 

call 

x

 Low

 

Press

ur

e Cu

Out Tri

p

L

PS OPEN 

0

1

 

x

 Low

 refr

ig

er

ant

 

cha

rg

e

x

 

R

e

str

ict

io

n

 i

n

 li

qui

d

 

line

x

 

In

do

or

 bl

o

w

e

r moto

fail

ur

e. 

x

 I

n

do

or

 th

e

rmo

st

a

s

e

ex

tremely

 low

x

 V

e

rify

 refr

ige

ra

n

c

h

ar

ge

; a

d

ju

s

t a

s

 

n

e

ed

ed

x

 C

h

ec

fo

re

str

ict

e

d

 

liqu

id lin

e; 

rep

a

ir

/r

epl

a

c

e

 as 

nee

d

e

d

x

 

Ch

e

c

k

 in

do

or

 bl

ow

e

motor

; r

e

p

a

ir

/r

epl

a

ce 

as ne

ed

ed. 

x

 

C

h

ec

k l

o

w

 pre

s

s

u

re 

sw

itch; re

pai

r/r

ep

la

ce

 

as ne

ed

ed. 

x

 Ch

e

c

k

 in

do

or

 

th

er

mo

st

at

 se

tt

in

g.

 

x

 

T

u

rn 

pow

e

r OF

F

 p

rior

 to

 

rep

a

ir

x

 

Re

p

lac

e w

it

h

 co

rr

e

c

re

pl

ac

e

m

en

t p

a

rt

(s

).

 

x

 

C

o

mpre

s

s

o

a

nd out

do

or fa

are

 of

f. 

x

 

Low

 pre

s

s

u

re

 sw

it

ch 

tri

p 3

 

times

 w

ithin 

sam

e

 th

ermo

st

at 

d

e

m

an

d.

 

x

 T

hermo

st

at 

dema

nd 

is

 

p

res

en

t.

 

x

 

Int

egr

at

ed co

ntr

o

l modu

le 

d

iag

no

s

ti

c

/s

ta

tus

 L

E

D’

s

 

dis

p

lay

 the

 in

di

cat

ed 

co

de. 

x

 

ComfortN

et™ th

er

most

at “Call 

fo

r Se

rv

ic

e

” ic

on

 il

lu

m

ina

te

d

x

 ComfortN

et™ 

th

er

most

a

scr

oll

s

 “C

he

ck A

ir 

C

ondi

tio

ne

r” 

or 

“C

he

ck H

eat

 P

u

mp” 

mess

ag

e. 

ON 

1 Flash 

ON 

ON if call 

pre

s

e

n

t;

 

OFF if no 

call 

x

 Low

 

Press

ur

e Cu

Ou

t Lo

ck

ou

(3 Tri

ps

). 

L

PS 

LO

C

K

O

U

T

 

01 

x

 Low

 refr

ig

er

ant

 

cha

rg

e

x

 

R

e

str

ict

io

n

 i

n

 li

qui

d

 

line

x

 

In

do

or

 bl

o

w

e

r moto

fail

ur

e. 

x

 I

n

do

or

 th

e

rmo

st

a

s

e

ex

tremely

 low

x

 V

e

rify

 refr

ige

ra

n

c

h

ar

ge

; a

d

ju

s

t a

s

 

n

e

ed

ed

x

 C

h

ec

fo

re

str

ict

e

d

 

liqu

id lin

e; 

rep

air

/r

e

pl

ac

e as 

nee

d

e

d

x

 

Ch

e

c

k

 in

do

or

 bl

ow

e

motor

; r

e

p

a

ir

/r

epl

a

c

as ne

ed

ed. 

x

 

C

h

ec

k l

o

w

 pre

s

s

u

re 

sw

itch; re

pai

r/r

e

p

lace

 

as ne

ed

ed. 

x

 Ch

e

c

k

 in

do

or

 

th

er

mo

st

at

 se

tt

in

g.

 

x

 

T

u

rn 

pow

er OF

F

 p

rior

 to

 

rep

a

ir

x

 

Mu

s

c

le

a

r fa

u

lt b

y

 

cy

cling 24V

A

C

 to 

con

tr

ol. 

x

 

Re

p

lac

e w

it

h

 co

rr

e

c

re

pl

ac

e

m

en

t p

a

rt

(s

).

 

Summary of Contents for CONDENSING UNIT HEAT PUMP

Page 1: ...the 10 Year Unit Replacement Limited Warranty and the 10 Year Parts Limited Warranty for Goodman branded products online registration must be com pleted within 60 days of installation Online registrat...

Page 2: ...for the unit s is the angle to obstructions Either side adjacent the valves can be placed toward the structure provided the side away from the structure maintains minimum service clear ance Corner in...

Page 3: ...ant tubing clean and dry prior to and during installation Tubing should always be cut square keeping ends round and free from burrs Clean the tubing to prevent contamination Do NOT let refrigerant lin...

Page 4: ...ean any copper oxide present from the inside of the refrigerant lines and spread it throughout the system This may cause a blockage or failure of the metering device 3 After brazing quench the joints...

Page 5: ...CAUSE PROPERTY DAMAGE PERSONAL INJURY OR DEATH DUE TO ELECTRIC SHOCK WIRING MUST CONFORM WITH NEC OR CEC AND ALL LOCAL CODES UNDERSIZED WIRES COULD CAUSE POOR EQUIPMENT PERFORMANCE EQUIPMENT DAMAGE O...

Page 6: ...ING THERMOSTAT 1 2 R C B L U E R E D W H T B L K INDOOR UNIT Communicating Thermostat with Low Voltage Wires to Heat Pump NOTE If the heat pump unit is wired in the communicating mode together with th...

Page 7: ...L R G W BL BR G W2 C R G W BL INDOOR UNIT 18 GA 7 WIRE NEEDED WHEN TWO OT ARE USED SEE NOTE 4 RED GREEN WHITE BLUE C W2 O Y1 Y2 G R E O Y1 Y2 HEAT PUMP W2 C R TYP H P ROOM THERMOSTAT 18 GA 7 WIRE SYST...

Page 8: ...or 10 minutes for fixed orifices and 20 minutes for expansion valves CHARGE VERIFICATION REFRIGERANT UNDER PRESSURE DO NOT OVERCHARGE SYSTEM WITH REFRIGERANT DO NOT OPERATE UNIT IN A VACUUM OR AT NEGA...

Page 9: ...e cleared by depressing the button for greater than five seconds Consecutively repeated faults are displayed a maximum of three times Refer to the fault code definitions at the end of this manual for...

Page 10: ...ooling Heating M odels CTK0 AAWIRING NOTE Refer to section Electrical Connections High Voltage Connections for 208 230 volt line connections to the air conditioner or heat pump NOTE A removable plug c...

Page 11: ...first sub menu is then displayed See tables below for listing of furnace sub menus Touch the or _ to step through the list of submenus and view settings If a setting can be adjusted _ and keys will a...

Page 12: ...itioner or heat pump model number Serial Number SER NUM Displays the air conditioner or heat pump serial number Optional Software SOFTWARE Displays the application software revision IDENTIFICATION Sub...

Page 13: ...econds Selects the indoor blower heat OFF delay applies to heat pump only Defrost Interval DEFROST 30 60 90 or 120 minutes default is 30 minutes Selects the time interval between defrosts applies to h...

Page 14: ...t the network may arise The integrated control module has some on board tools that may be used to trouble shoot the network These tools are red communications LED green receive Rx LED and learn button...

Page 15: ...blocks are securely twisted together prior to inserting into terminal block Verify heat pump installation type legacy traditional or communicating Check data 1 data 2 voltages Rapid Flashing Normal ne...

Page 16: ...ED SUCTION PRESSURE TEMPERATURE CHART SATURATED SUCTION TEMPERATURE F LIQUID PRESSURE PSIG R 22 R 410A 200 101 70 210 105 73 220 108 76 225 110 78 235 113 80 245 116 83 255 119 85 265 121 88 275 124 9...

Page 17: ...Faulty Evap Fan Motor Repair or Replace Shorted or Grounded Fan Motor Test Motor Windings Improper Cooling Anticipator Check Resistance of Anticipator Shortage of Refrigerant Test For Leaks Add Refrig...

Page 18: ...e indicated code 6 Flashes ON OFF OFF x Board miss operation INTERNAL FAULT EE x Compressor relay contacts welded x Replace control x Turn power OFF prior to repair x Replace with correct replacement...

Page 19: ...emory card x Error code will be cleared once data is loaded Applies only to fully communicating system using ComfortNet thermostat x Air conditioner heat pump fails to operate x Air conditioner heat p...

Page 20: ...indoor blower motor repair replace as needed x Check indoor thermostat setting x Turn power OFF prior to repair x Fault will clear after 30 consecutive normal cycles x Fault may be cleared by cycling...

Page 21: ...tdoor fan motor capacitor replace as needed x Turn power OFF prior to repair x Replace with correct replacement part s x Compressor and outdoor fan are off x Low pressure switch trip 3 times within sa...

Page 22: ...ompressor repair replace as needed x Check compressor wiring repair replace as needed x Turn power OFF prior to repair x Fault will clear after 1 normal cycle x Fault may be cleared by cycling 24VAC t...

Page 23: ...all x Open Run Circuit Lockout OPEN RUN LOCK 07 x Compressor run winding is open x Compressor not properly wired to control x Faulty compressor wiring x Check compressor repair replace as needed x Che...

Page 24: ...prior to repair x Fault will clear if secondary voltage rises above 21VAC x Replace with correct replacement part s x Compressor is off x Integrated control module diagnostic status LED s display the...

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