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OPERATION PANEL

 

LCD Screen 

Power Button 

Feed key 

Direction key 

Operation Panel 

Status 

Type 

Beeps 

Description 

Solution 

Print head 

Error 

2 x 4 beeps 

None 

Media Error 

2 x 3 beeps 

2 x 2 beeps 

The printing mechanism 
is not correctly closed. 

Open the print mechanism 
and close it again. 

High temperature at 
the print head.

 

Once the print head has 
cooled down, the printer 
switches to standby mode.

 

No ribbon is installed and 
the printer displays an error.

 

Make sure that the 
printer is set to direct 
thermal printing mode. 

No paper is detected.

 

Make sure that the label sensor 
is positioned correctly. If the 
sensor still does not detect the 
paper,run the auto-detection 
function again. 
Replace the label roll.

 

Possible reasons: the print 
medium has become trapped 
around the rubber roll; the sensor 
cannot detect a gap or black mark 
between the labels; there is no 
paper. Please reset the sensor.

 

C

heck ribbon setting

 

TPH overheat 

THP opened 

Check paper setting 

Print head 

Error 

Media Error 

No paper is detected.

 

No paper is detected.

 

3.9 Error Alerts (DT200i/DT200iL Series) 

In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD 

screen and hear some beep signals. Please refer to below table for the error alerts.

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

 

Summary of Contents for DT200 Series

Page 1: ...DT200 Series Thermal Label Printer User Manual DT200 Series User Manual P N 920 018311 00 Version A 1 Issue date 2021 10 15 ...

Page 2: ...ies 23 3 3 Error Alerts 24 3 4 LCD Interface Introduction DT200i DT200iL Series 25 3 5 LAN Setting DT200i DT200iL Series 30 3 6 LCD Password DT200i DT200iL Series 32 3 7 LCD Interface Function DT200i DT200iL Series 34 3 8 Status of LCD Interface DT200i DT200iL Series 37 3 9 Error Alerts DT200i DT200iL Series 38 3 10 USB Host 40 4 NetSetting for Ethernet 42 4 1 Installing the NetSetting software 42...

Page 3: ...SERS This equipment is in accordance with the procedures are given in EUROPEAN COUNCIL DIRECTIVE 2014 30 EU The equipment was Passed the test performed according to European Standard EN 55032 2015 AC 2016 Class B EN 61000 3 2 2014 EN61000 3 3 2013 and EN55024 2010 A1 2015 IEC 61000 4 2 Edition 2 0 2008 12 IEC 61000 4 3 Edition 3 2 2010 04 IEC61000 4 4 Edition 3 0 2012 04 IEC 61000 4 5 Edition 3 0 ...

Page 4: ... any circumstances 8 Before disassemble the cutter please turn off the power and wear the gloves on Hot parts Burned fingers when handling the parts Wait one half hour after switching off before handling parts The blade is sharp please do not touch Do not remove the ground pin of power cord Grounding is an important safety feature Please keep the power cord grounded all the time Caution Danger of ...

Page 5: ... 1 Box Content Power cord USB cable Power adapter DT200 Quick guide Peel detection board Only for DT200L DT200iL Series DT200 Series DT200L Series DT200iL Series DT200i Series Package content and Logo style may vary per region ...

Page 6: ...your printer Front View Rear View LCD panel Top cover Feed button Power button Direction key Front cover Cover release catches USB port Power jack Calibration Button FAN FOLD LABEL INSERT USB Host Ethernet port Serial port ...

Page 7: ...Bottom View Specifications of the wall mounted screws Bottom cover Mounting points ...

Page 8: ...The Internal view of printer Print head release lever Print mechanism Label roll holder Label supply hub Release catch Label sensor Platen roller Label guides Roller fixed latch ...

Page 9: ...1 Place the printer on a flat surface and open the printer cover 2 Release the label supply hub 2 Printer Setup 2 1 Loading the label The following uses the DT200iL series for explanation ...

Page 10: ...3 Lift the label roll holder and pull it out as far as possible 4 Install the label roll on the label supply hub ...

Page 11: ...5 Now press the label roll holder down until it clicks into place 6 Pass the label under the paper guides and pull it forward ...

Page 12: ...7 Adjust the paper guides to the width of the label liner 8 Close the printer cover to finish loading the labels ...

Page 13: ...wn in the illustration 3 Now rotate the label roll holder to return the label supply hub to its original position Press down the label supply hub until it clicks into place 2 2 Switching label roll holder If the label supply hub is not pulled all the way up the label supply hub will not rotate ...

Page 14: ...Please make sure that the printer is switched off 2 Connect the power cord to the AC adapter and connect the adapter to the printer 3 Connect the USB cable to the printer and host computer 4 Switch on the printer The operator panel should now light up ...

Page 15: ...2 4 Installing GoLabel Related documents and software can be downloaded from the official website 1 Click the installer in the folder to install 2 After entering the installation screen click Next ...

Page 16: ...3 After selecting the folder to install click Next 4 Click Next to start the installation ...

Page 17: ...5 Finish installation ...

Page 18: ...2 5 Installing the driver 1 Click the compressed driver file in the folder 2 Select I accept the terms in the license agreement and click Next ...

Page 19: ...3 Select the path to unzip and click Next 4 Click Finish and open the Driver Wizard ...

Page 20: ...5 The driver installation wizard will automatically detect the model please click Next to start the installation 6 After entering the printer name click Next ...

Page 21: ...7 After confirming the settings click Finish to install ...

Page 22: ... the FEED button will move only one label PAUSE PRINTING_FEED Button Pressing the FEED button during printing will interrupt printing When the PFEED button is pressed again the printer resumes printing Example While a 10 label print job is running you press the FEED button to pause the printer Two of the labels have been printed To resume printing and print the remaining eight labels you press the...

Page 23: ...itch on the printer You will hear two beeps and the LED lights up red Release the FEED button The printer will now automatically measure the label size and then print a test page LED Indicator READY STATUS Red flashing Red Light on The contents of a self test printout are listed below ...

Page 24: ...rinting mode Media Error 2 2 beeps No paper is detected Make sure that the label sensor is positioned correctly If the sensor still does not detect the paper run the auto detection function again Paper is finished Replace the label roll Printer feed problem Possible reasons the print medium has become trapped around the rubber roll the sensor cannot detect a gap or black mark between the labels th...

Page 25: ...eady to print status the LCD screen should display the message Ready on the screen Please keep pressing button and wait for the timer to be filled then the LCD interface will enter into the MAIN PAGE for SETTING MODE You can make various setting functions in SETTING MODE Power on Ready Press key 3 Secs to Enter Menu Ready Press key 3 Secs to Enter Menu Enter Main page ...

Page 26: ...unction and press FEED button you will enter the SETTING PAGES for the function On SETTING PAGES press or button to select the setting items Select a designated function and press FEED button you will enter the SETTING VALUE PAGES for the function Select or Label Setting Enter Select or Rotation Rotation Enter Save Rotation ...

Page 27: ...ress FEED button will apply the setting value you just selected and the red tick will appear to mark the value Notice The blue arrow indicates the value you are selected The red tick indicates that the selected value is applied now Select or Apply Save Ratation Ratation ...

Page 28: ...m Current Page to Ready Status The icon on top left corner displays the capture of upper level screen and also guides you back to upper level with left or up arrow On SETTING VALUE PAGES press button will go back to the upper level screen On SETTING PAGES press button will go back to the MAIN PAGE screen ...

Page 29: ...AGE select the EXIT icon and press the FEED button to exit from SETTING MODE and the printer goes back to READY status EXIT from Setting Mode or EXit Back to the Ready status Ready Press key 3 Secs to Enter Menu ...

Page 30: ...ting DT200i DT200iL Series Operations on Setting Page On MAIN PAGE press or button to move the cursor and select the functions Select a designated function and press FEED button you will enter the SETTING PAGES for the function On LAN Setting PAGE press or button to select the setting items Select DHCP and press FEED button you will be able to setup DHCP function ...

Page 31: ...ress FEED again to save and return to previous SETTING PAGE LAN Setting Disable Save Enable Save LAN Setting Enable Save Setting The default of DHCP is Disable Press or button to change the setting values Press FEED button twice to save the setting LAN Setting ...

Page 32: ...D Password 3 6 LCD Password DT200i DT200iL Series Operations on Setting Page On MAIN PAGE press or button to move the cursor and select the functions Select a designated function and press FEED button you will enter the SETTING PAGE for the function The default of LCD Setting is Disable Press or button to change the setting values Disable Enable ...

Page 33: ...to setup the password Disable Enable Disable Enable Setting Save Press FEED button onece to exit Press FEED button again to save and return to previous SETTING PAGE LCD Password Press FEED button twice to save the setting ...

Page 34: ...s for printing label ex Rotation Printing position offset Option modules and connection port settings Self Diagnose functions for printer ex TPH testing self test page printing Exit from Setting Mode Printer Setting Printer Setting Label Setting Device Analysis Exit 3 7 LCD Interface Function DT200i DT200iL Series Main Page ...

Page 35: ...d Sensor Media Detection Media Type Auto Select See Through Reflective Continuous Label with gaps Label with Marks Printing Mode Tear off Position Top of Form Apply Cancel Setting Rotation Horizental offset Vertical offset Start offset Recall Label Continuous Label with gaps Label with marks Thermal Transfer Direct Thermal 2 7 Setting Items in Setting Mode ...

Page 36: ... Stop bits Clock Display RTC Setting Clear Bind Make Device Visible Search Devices Label Format Graphic Bitmap Fonts True Type Fonts Asian Fonts ALL Apply Cancel Apply Cancel Apply Cancel Enable Disable Enable Disable Enable Disable Apply Cancel Disable Enable Disable Enable Apply Cancel None Cutter Label Dispensor Applicator Apply Cancel Exit Device Analysis Exit Apply Cancel Apply Cancel Apply C...

Page 37: ...ess RIGTH key to lock the value for preventing unexpected change Unlock For locked value press RIGHT key again to unlock the value Scroll the value On Setting Value pages press UP or DOWN key to scroll the values for your selection 3 8 Status of LCD Interface DT200i DT200iL Series When printer is on standby status ready to print the LCD interface will display Ready on screen You can only print on ...

Page 38: ... detected Make sure that the label sensor is positioned correctly If the sensor still does not detect the paper run the auto detection function again Replace the label roll Possible reasons the print medium has become trapped around the rubber roll the sensor cannot detect a gap or black mark between the labels there is no paper Please reset the sensor Check ribbon setting TPH overheat THP opened ...

Page 39: ...ditional memory Unable to find file The printer prints the message File Name not found Use the X4 command to print all files Then check whether the files exist and whether the names are correct A file of the same name already exists The printer prints the message Duplicate Name Change the name of the file and try storing it again Operation Panel Status Type Beeps Description Solution ...

Page 40: ...onnect the USB Stick plugged in printer to PC via USB Device or Ethernet port and run GoLabel software to download Graphic Font Label Format DBF and Command files to the printer Detail download procedures please refer to GoLabel On line Help Usage of Firmware Update Remove USB memory stick from printer and plug in it to a PC s USB port delete Firmware bin file from LABELDIR FW of USB memory stick ...

Page 41: ...e entering into Standalone Mode 3 Press Enter Arrow and Alphabetic keys as the usual in PC that will perform the key in function of Recall Label in Standalone Mode Scanner When plug in an USB scanner to the printer LCD panel will display Standalone Mode press the Feed key in the printer to entering the dialog of Recall Label operation User performs the Recall Label function interactively through t...

Page 42: ...d from official website To install the NetSetting please follow below steps 1 Select the icon for the NetSetting installation file and click it to start the installation 2 Follow the instructions on the screen The Setup Wizard guides you through the installation procedure 3 Specify the Installation Folder 4 Click Next to start the installation 5 Once the installation is completed you will see the ...

Page 43: ...dex printers which are connected via Ethernet port in you network environment Once a connected Godex printer is detected it will be listed on the start page There are six tabs on the top of interface which can configure different types of network settings But for the data security reason you need correct password to enter the configuration pages Notice The default password is 1111 you can change t...

Page 44: ... set the printer s IP address ether by DHCP or by Static IP You can press Set button to apply the settings and ReGet button to refresh the setting values Notice To fully benefit from the NetSetting software you should be familiar with basic networking principles Please contact your network administrator for related network setting information ...

Page 45: ...ened on printer The alert messages are sent by SMTP Simple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on this Alert Path Setting tab You can press Set button to apply the settings and ReGet button to refresh the setting values ...

Page 46: ...ication function you can decide which error cases need to be sent out to the operator Moreover the alert messages can be set to be sent by SMTP SNMP or both You can press Set button to apply the settings and ReGet button to refresh the setting values ...

Page 47: ...t or change the configurations of connected printer Most of key settings for the printer operation can be done by this setting page You can press Set button to apply the settings and ReGet button to refresh the setting values ...

Page 48: ...commands in Input Command window and press Send Command button the commands will be sent to the printer For some commands that will return response message the message will be displayed in Output Message window You can press Send Command button to send printer commands via Ethernet port and control the printer remotely ...

Page 49: ...need to update the printer firmware just specify the file location of firmware file and press Start Download Firmware button The printer firmware then can be updated remotely In addition to the firmware update you can press Recover To Factory Settings button to restore the printer configurations back to factory default ...

Page 50: ...ures a good print quality and a longer lifespan of the print head Cleaning Steps Here is how you clean the print head 1 Turn off the printer 2 Open the printer cover 3 Remove the ribbon 4 To remove any label residue or other dirt from the print head see red arrow please use a soft lint free cloth dipped in alcohol Notice The print head should be cleaned once a week Please make sure that there are ...

Page 51: ...e image is blurred Check the thermal print head for dust or other dirt Use the internal T command to check whether the thermal print head will carry out a complete print job Check the quality of the print medium The printed image is positioned incorrectly Check whether there is paper or dust covering the sensor Check whether the label stock is suitable Contact your supplier Check the paper guide s...

Page 52: ...of 5 Interleaved 2 of 5 I 2 of 5 Interleaved 2 of 5 with Shipping Bearer Bars ISBT 128 ITF 14 Japanese Postnet Logmars MSI Postnet Plessey Planet 11 13 digit RPS 128 Standard 2 of 5 Telepen Matrix 2 of 5 UPC A UPC E with 2 or 5 digit extension UCC EAN 128 K Mart and Random Weight 2 D Bar codes Aztec code Code 49 Codablock F Datamatrix code MaxiCode Micro PDF417 Micro QR code PDF417 QR code TLC 39 ...

Page 53: ...rial 2 of 5 Interleaved 2 of 5 I 2 of 5 Interleaved 2 of 5 with Shipping Bearer Bars ISBT 128 ITF 14 Japanese Postnet Logmars MSI Postnet Plessey Planet 11 13 digit RPS 128 Standard 2 of 5 Telepen Matrix 2 of 5 UPC A UPC E with 2 or 5 digit extension UCC EAN 128 K Mart and Random Weight 2 D Bar codes Aztec code Code 49 Codablock F Datamatrix code MaxiCode Micro PDF417 Micro QR code PDF417 QR code ...

Page 54: ...D DSR RTS CTS RI Computer 1__________________________1 2__________________________2 3__________________________3 4__________________________4 5__________________________5 6__________________________6 7__________________________7 8__________________________8 9__________________________9 5V max 500mA TXD RXD N C GND RTS CTS RTS N C Printer Ethernet Type RJ45 Pin NO 1 2 3 4 5 6 7 8 TX TX RX NC NC RX ...

Page 55: ...ire Label Format files from Flash memory to USB memorystick MCPY D G F G Copy entire Graphic files from USB memory stick to Flash Memory MCPY D F Copy all object files from USB memory stick to Flash Memory Move Syntax MMOV s o x d o x Parameter s source device of stored object D for USB memory stick F for internal Flash memory d destination device of stored object D for USB memory stick F for inte...

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