Godex DT200 Series, User Manual

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3.3 Error Alerts
In the event of a problem that prevents normal functioning of the printer, you will see an error
message on LED
indicators and hear some beep signals. Please refer to below table for the error alerts.
Error Light
⚫
Red
Flashing Frequency
⚫
Flashing
⚫
Light on
READY
LED
STATUS
LED
Type Beeps Description Solution
Print Head Error 2*4 bepps
The printing mechanism is not
correctly closed. Open the print mechanism and
close it again.
Print Head Error None High temperature at the print
head.
Once the print head has cooled
down, the printer switches to
standby mode.
Media Error 2*3 beeps No need ribbon installed and
printer
Display error.
Make sure that the printer is set to
direct thermal printing mode.
Media Error 2*2 beeps
No paper is detected.
Make sure that the label sensor is
positioned correctly. If the sensor still
does not detect the paper, run the
auto-detection function again.
Paper is finished. Replace the label roll.
Printer feed problem.
Possible reasons: the print medium has
become trapped around the rubber
roll; the sensor cannot detect a gap or
black mark between the labels; there is
no paper. Please reset the sensor.
File Error 2*2 beeps
The memory is full. The printer
prints the message "File System
full".
Delete unnecessary data or install
additional memory.
Unable to find file. The printer
prints the message "File Name
Not Found" .
Use the "~X4" command to print all files.
Then check whether the files exist and
whether the names are correct.
A file of the same name already
exists. The printer prints the
message "Duplicate Name”.
Change the name of the file and try
storing it again.