Global Surgical SMR S 4000 Owner'S Manual Download Page 30

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Section 6 Troubleshooting

6-1

6.1. Troubleshooting

Table 6-1.

(below) lists some symptoms, possible causes, and solutions.

Contact Global Surgical’s Technical Service for any issues with the chair to include audible alarm

Symptoms

Solutions

No Power to the chair /

keypad does not work

Ensure that the Power Cord is properly connected.

Verify building circuit breaker is not tripped, or that another device works in

the same outlet.

Verify the “Safety Lock” cannot be engaged.
If footswitch has been installed make sure that the footswitch plug is

securely seated in the chair port. If a fatal error has occurred due to a poor

connection proceed with the fatal error reset listed below.

After the chair has run through

several cycles of up and down

the motor fails to work

Let the motor rest for 18 minutes before trying to use the chair again.

The movement of the chair

does not match the key

pressed.

The connections to the chair are incorrect. Contact Technical Service.

Acoustic warning signal heard

A 200 millisecond beep followed by a 200 millisecond pause indicates a

lost chair position. Push the home button, and the chair should reset itself.

If the chair does not reset, proceed with the fatal error reset listed below.

• Fatal error reset

– Push the back up and back down buttons

simultaneously for >5 seconds to reset system to factory defaults, and then

press the Auto Return button to reinitialize the system.

A long continuous beep indicates the chair is in fatal error mode. Follow the

fatal error reset instructions listed above. If chair resumes operation, the

alarm was a false error. If it does not resume operation, contact technical

services

A 5 second beep followed by no-beep indicates the chair is

over-heating. Let the motor rest for 18 minutes before trying to use the chair

again.

Table 6-1. Troubleshooting Guide

Summary of Contents for SMR S 4000

Page 1: ...110 015 023 REV G ECO 203247 Date Effective November 2020 SMR MAXI S 4000 EXAMINATION CHAIR OWNER S MANUAL S 4000 ...

Page 2: ...____________________________ Customer Order Number __________________________________________ 3610 TREE COURT INDUSTRIAL BLVD ST LOUIS MO 63122 1 800 861 3585 IF OUTSIDE THE USA 1 636 861 3388 COPYRIGHT 2020 GLOBAL SURGICAL CORPORATION NO PART OF THIS PUBLICATION MAY BE COPIED PHOTOCOPIED REPRODUCED TRANSLATED OR REDUCED TO ANY ELECTRONIC MEDIUM OR MACHINE READABLE FORM IN WHOLE OR IN PART WITHOUT...

Page 3: ...otrest 4 11 4 6 Chair Footswitch optional 4 12 4 7 Positioning of patient 4 12 4 8 Chair Positions 4 13 4 9 Power Off Procedure 4 13 Section 5 Cleaning and Maintenance 5 1 5 1 Preparation and Best Practice 5 1 5 2 Standard Vinyl Upholstery Cleaning and Disinfecting 5 1 5 3 Plastic Metal and Painted Surface Cleaning 5 2 5 4 Plastic Metal and Painted Surfaces Disinfecting 5 2 5 5 Preventive Maintena...

Page 4: ...t handling through disregard of a warning might result in death or serious personal injury CAUTION This symbol indicates a situation in which incorrect handling through disregard of a caution might result in personal injury or may result in damage to property NOTE This symbol indicates a message to avoid property damage or additional information to help complete a procedure WARNING THE SAFETY AND ...

Page 5: ...URY WARNING DO NOT CLEAN ANY SURFACE WITH PETROLEUM BASED SOLVENTS SUCH AS ACETONE OR M E K METHYL ETHYL KETONE THESE SOLVENTS WILL REMOVE PAINT AND CAUSE PERMANENT DAMAGE TO VINYL AND PLASTIC SURFACES USING THESE SOLVENTS ALSO PRESENTS A DANGER TO PER SONNEL IF THEY ARE OPENED IN A POORLY VENTILATED ROOM WARNING TO AVOID THE RISK OF ELECTRIC SHOCK THIS EQUIPMENT MUST ONLY BE CONNECTED TO A SUPPLY...

Page 6: ...CAL EQUIPMENT CAUTION REPLACEMENT PARTS SUCH AS CABLES MUST BE PURCHASED THROUGH GLOBAL SURGICAL CORPORATION TO ENSURE PROPER COMPLIANCE REQUIREMENTS THE USE OF OTHER CABLES MAY AFFECT EMC PERFORMANCE UNAUTHORIZED USE OF THESE ITEMS WILL VOID WARRANTY AND MAY CAUSE INJURY TO YOU OTHERS AND OR THE EQUIPMENT CAUTION DO NOT OVERTIGHTEN THE ADJUSTMENT NUT OR THE PINS IN THE UPPER LINK WILL BREAK CAUTI...

Page 7: ...TEM SPECIFICATION Shipping Weight 408 lbs 185 kg Chair Only Weight 339 lbs 1154 kg Base Dimensions 30 1 2 x 38 775 mm x 965 mm Travel Range of Seat Height 21 to 38 533 mm to 965 mm Rotation 345 Chair Seat Angle Fixed 5 Range of Chair Back Angle 100 180 Maximum Lift Capacity 400 lbs 181 kg Power Consumption 4 amp Input Voltage 120v 60hz Input Voltage with Solarlite 120v 60hz Mode of Operation Non C...

Page 8: ...pose of illuminating the area of interest during medical procedures and examinations The S 900112W Solarlite has the power switch on the base The S 900114W Solarlite has the power switch on the head For instructions on the installation of the Solarlite see Solarlite S 900 Series Exam Lights Installation Instructions Part 108 008 003 S 900112W Solarlite S 900114W Solarlite WARNING CONNECTING EQUIPM...

Page 9: ...before discarding the shipping material and notify Global Surgical Customer Service if shipping damage is observed NOTE Leave the chair on the wooden skid until qualified technician begins installation 1 Inspect all packaging for any visible signs of damage 2 Make a notation on the delivery receipt if the packaging was previously opened and check the package for proper content 2 3 Unpacking Instru...

Page 10: ...above the 2 x 4 wood brace 6 Slide the 2 x 4 wood brace off the chair base and set aside 7 All shipping materials should be retained until it has been determined that the unit was not damaged during shipment If damage is discovered completed the following Do not refuse shipment Make a notation on the delivery receipt and inspect the carton for damage Take pictures of damage to the equipment and to...

Page 11: ...tion should be close enough to a 115 VAC 20A wall receptacle to be reached by the 13 foot 4 m power cord When planning an installation site ensure the base is positioned where accessibility is not hindered by these limits Also ensure the floor is level An uneven floor may allow the chair to wobble which is undesirable during use with the patient Figure 3 1 Overall Side View Dimensions 38 965 mm 79...

Page 12: ...onal footswitch 1 Locate the power entry module on the base of the chair 2 Unscrew the protective dust cap 3 Insert the footswitch plug using the keyways to line up the pins Secure by screwing the coupling ring onto the receptacle Figure 3 2 Overall Top View Dimensions NOTE Do not position the chair so that it is difficult to disconnect from the power supply 23 5 597 mm 38 965 mm 17 5 8 448 mm 30 ...

Page 13: ...ts and accessories are properly installed per Section 3 before operating the chair LOCK BACK SEAT MEMORY HOME Rotation Lock Safety Lock Back Up Back Down Seat Up Seat Down Memory Position Auto Return Home WARNING TO REDUCE THE RISK OF INJURY THE MOTION OF THE CHAIR DUE TO AUTO RETURN AND MEMORY POSITIONING CAN BE STOPPED IMMEDIATELY BY PRESSING ANY BUTTON ON THE KEYPAD ...

Page 14: ...ight will light up once the safety lock mode is entered To exit safety lock mode press the lock button again and hold for at least 3 seconds The padlock indicator light will extinguish once the safety lock mode is exited 4 2 2 Backrest Up This button moves the chair back from a reclined position to an upright position The chair back will move up for as long as the button is pressed until it reache...

Page 15: ...then released the chair moves until the auto return position is reached 4 2 7 User Programmable Memory Position The MAXI S 4000 can store one memory position To store the current chair position into memory press and hold the memory button for 3 seconds A 1 second audible beep will confirm the memory position storage Once the memory position has been stored it can be recalled by pressing for 1 seco...

Page 16: ...ATED AS INTENDED WITH HEAD SUPPORTED BY THE HEADREST ARMS SUPPORTED BY THE ARMRESTS AND LEGS SUPPORTED BY THE CALF REST BEFORE OPERATING THE CHAIR OPERATORS SHOULD KEEP THEIR FREE HAND AND THEIR FEET AWAY FROM THE CHAIR WHILE THE CHAIR IS MOVING WARNING TO PREVENT RISK OF INJURY OR RISK OF DAMAGE TO THE CHAIR KEEP ALL OBJECTS AND BODY PARTS OUT FROM UNDER THE CHAIR WHILE THE CHAIR IS IN MOTION ALS...

Page 17: ...movable handle which is part of the assembly To reposition the headrest the following procedures apply Refer to Figure 4 3 Headrest Positioning 1 Grasp the handle and pull outward and upward this releases the arm assembly while steadying the headrest with the other hand 2 Move the handle forward or backward to obtain the optimum position for the patient s head 3 Lock the headrest into position by ...

Page 18: ... headrest is not at the desired tension repeat the process by unlocking the handle and adjusting another 1 8 turn 4 If the handle is too hard to lock into place loosen the nut and try the handle again 5 When the adjustment is correct use one hand on the back of the chair grab the upper link and pull the headrest backward towards you If the headrest does not move then the adjustment nut is secure 6...

Page 19: ...o accommodate every patient To attain an ideal headrest position follow the steps listed below 1 Grasp the handle and pull upward on the release bar with one hand to unlock the arm assembly 2 While squeezing the release bar maneuver the headrest to the desired position then release the bar The headrest is now locked in place Release Bar ...

Page 20: ...Section 4 Operation 4 8 Single Handed Headrest Positions Lowest Position Mid Range Position Farthest Position Figure 4 6 Single Handed Headrest Positions ...

Page 21: ...or patients of various heights Refer to Figure 4 7 and perform the following steps to correctly position the headrest for each patient 1 While steadying the headrest with one hand grasp the knob and turn counter clockwise to release tension on the sliding headrest 2 Slide the headrest up or down to obtain the optimum position for the patient s head 3 Turn the knob clockwise to increase tension and...

Page 22: ... medical examination or procedure Armrests can be positioned to aid patient entry or exit from chair To raise the armrest lift upward on the front of the armrest until it reaches its limit of travel as shown in Figure 3 8 When reclined the armrests lay flat Figure 4 8 Armrest positions ...

Page 23: ...To provide a place to rest feet during a medical examination or procedure Footrests can be positioned to aid patient entry or exit from chair To raise the footrest fold towards the calf rest To lower the footrest into position fold the footrest towards the floor refer to Figure 3 9 ...

Page 24: ...ve the armrests up and out of the way See Section 4 8 The patient should be sitting in the chair with back firmly against the chair s backrest and legs on the leg rest before bringing the chair into operation Figure 4 10 Footswitch controls WARNING PATIENTS ENTERING OR EXITING THE CHAIR IN A POSITION OTHER THAN THE HOME AUTO RETURN POSITION COULD BE INJURED OR COULD CAUSE DAMAGE TO THE EQUIPMENT W...

Page 25: ...r back is adjustable from Home Auto Return seating position to completely reclined The seat is adjustable from a height of 21 533 mm to 38 965 mm 4 9 Power Off Procedure Unplug the chair to safely terminate the operation of the medical equipment Figure 4 11 Chair in Auto Return Home Position ...

Page 26: ... time remove cleaning solution residue by wiping all surfaces with a clean soft cloth or lint free tissue lightly moistened with distilled water Dry as necessary 5 2 Standard Vinyl Upholstery Cleaning and Disinfecting The manufacturers of the upholstery materials used on the Maxi SMR S 4000 and S 4500 chairs recommend the following cleaning methods For Light soiling A solution of 10 household liqu...

Page 27: ...h Use a cloth dampened with water to remove any remaining cleaner Dry the surface with a soft lint free cloth Do not use cleaning agents that are not permitted for use with plastics i e ammonia acetone salty acids HCI etc 5 4 Plastic Metal and Painted Surfaces Disinfecting Clean with a cloth dampened not wet with water These surfaces of the chair can be safely disinfected by using any product incl...

Page 28: ... Sani Cloth Germicidal Disposable Wipe Professional Disposables International Inc 2 min 67619 24 Hydrogen peroxide Clorox Commercial Solutions Hydrogen Peroxide Cleaner Disinfectant Clorox Professional Products Company 1 min 67619 25 Hydrogen peroxide Clorox Commercial Solutions Hydrogen Peroxide Cleaner Disinfectant Wipes Clorox Professional Products Company 2 min 74559 1 Hydrogen peroxide Accel ...

Page 29: ...rs or visit Global Surgicals website at globalsurgical com Occasionally the Articulating headrest may need to be tightened The headrest mechanism relies on friction to maintain a secure position To tighten this adjustment refer to Figure 4 3 on page 4 5 Storage Conditions The chair is stationary and not intended to be moved after installation It should always be stored upright and away from water ...

Page 30: ...ing to use the chair again The movement of the chair does not match the key pressed The connections to the chair are incorrect Contact Technical Service Acoustic warning signal heard A 200 millisecond beep followed by a 200 millisecond pause indicates a lost chair position Push the home button and the chair should reset itself If the chair does not reset proceed with the fatal error reset listed b...

Page 31: ...A return authorization is required before returning any Product for warranty service by call ing 1 800 861 3610 or 636 861 3388 This warranty shall be void and of no effect 1 if the Product is damaged due to misuse use in a manner other than pursuant to the instructions for the use of the Product abuse physical mishandling or natural causes such as flood fire earthquake or other perils as determin...

Page 32: ...e has information about additional products and services and can be reached by using the online at http www globalsurgical com 7 4 Service Information In the event of any malfunction you should immediately contact the Global Surgical Technical Service Department for assistance A Customer Identification Number and Customer Order Number will be needed when contacting the Technical Service Department...

Page 33: ...UTION To prevent any potential electromagnetic interference do not use any kind of cellular phone near the equipment CAUTION This equipment needs special precautions regarding EMC Electromagnetic Compatibility and needs to be installed and put into service according to the EMC information provided in Appendix A of this manual CAUTION Replacement parts such as cables must be purchased through Globa...

Page 34: ... electronic equipment RF emissions CISPR 11 Class A The MAXI S 4000 Examination Chair is suitable for use in all establishments other than domes tic and may be used in domestic establishments and those directly connected to the public low voltage power supply network that sup plies buildings used for domestic purposes provided the following warning is heeded Warning This system is intended for use...

Page 35: ...to line s 2 kV line s to earth 1 kV line s to line s 2 kV line s to earth Mains power quality should be that of a typical commercial or hospital environment Voltage dips short interruptions and voltage variations on power supply input lines IEC 61000 4 11 5 UT 95 dip in UT for 0 5 cycle 40 UT 60 dip in UT for 5 cycles 70 UT 30 dip in UT for 25 cycles 5 UT 95 dip in UT for 5 s 5 UT 95 dip in UT for...

Page 36: ...ication equipment should be used no closer to any part of the MAXI S 4000 Examination Chair including cables than the recom mended separation distance calculated from the equation applicable to the fre quency of the transmitter Recommended separation distance d 1 2 P d 1 2 P 80 MHz to 800 MHz d 2 3 P 800 MHz to 2 3 GHz where P is the maximum output power rating of the transmitter in watts W accord...

Page 37: ...annot be predicted theoretically with accuracy To access the electromagnetic environment due to fixed RF transmitters an electromagnetic site survey should be considered If the measured field strength in the location in which the MAXI S 4000 Examination Chair is used exceeds the applicable RF compliance level above the MAXI S 4000 Examination Chair should be observed to verify normal operation If ...

Page 38: ...Maximum output power of transmitter W Separation distance according to frequency of transmitter m 150 kHz to 80 MHz d 1 2 P 80 MHz to 800 MHz d 1 2 P 800 MHz to 2 5 GHz d 2 3 P 0 01 0 12 0 12 0 23 0 1 0 38 0 38 0 73 1 1 2 1 2 2 3 10 3 8 3 8 7 3 100 12 12 23 For transmitters rated at a maximum output power not listed above the recommended separation distance d in meters m can be estimated using the...

Page 39: ...Global SurgicalTM Corporation 3610 Tree Court Industrial Blvd St Louis MO 63122 USA EMERGO EUROPE Prinsessegracht 20 2514 AP The Hague The Netherlands ...

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