Section 7 Service and Warranty
7-1
7.1. Warranty Information
Global Surgical Corporation warranty information is located at:
http://www.globalsurgical.com/warranty.html
SMR Cabinet and Chair Warranty
SMR cabinets, chairs, and associated accessories include a one-year warranty from defects, which covers
parts and labor.
Except as set forth in this Limited One – Year Warranty, Global Surgical Corporation (the “Company”) hereby
warrants that each SMR (ENT cabinets, exam chairs, and stools) product manufactured and sold by the
company (“Product”) shall be free from defects in materials and workmanship under normal use and service
for one year from date of invoice. This warranty is non-transferable and is valid only with respect to the original
purchaser of the Product. The Company’s obligation under this warranty shall be limited to repairing or replac-
ing, at the Company’s facility and at the Company’s expense, any parts or components that are demonstrated
to be defective. The purchaser shall be responsible for shipment of the Product to and from the Company’s
facility at 3610 Tree Court Industrial Boulevard, St. Louis, Missouri,63122, Attention: Technical Service, or such
other facility as the Company may otherwise designate.
Under certain circumstances which are pre-approved by the Company, necessary repairs may be made at the
purchaser’s facility. A return authorization is required before returning any Product for warranty service by call-
ing 1-800-861-3610 or 636-861-3388.
This warranty shall be void and of no effect: (1) if the Product is damaged due to misuse, use in a manner
other than pursuant to the instructions for the use of the Product, abuse, physical mishandling or natural
causes such as flood, fire, earthquake, or other perils, as determined by the Company, or (II) if any repairs or
replacements are made by persons unauthorized by the Company to perform such services.
The warranties set forth herein are in lieu of any and all other warranties, expressed or implied, including,
without limitation, warranties of merchantability and fitness for a particular purpose. Purchaser’s rights there
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under are granted in lieu of any other rights purchaser may have and purchaser hereby waives all other rights,
warranties, remedies or guarantees whatsoever with respect to the product. The Company shall not be liable
for any third parties with respect to the product or its performance. Further, the Company shall not be liable for,
and purchaser hereby releases the Company from, any direct or indirect, consequential, special, and incidental
or punitive damages with respect to the product. In no event shall the Company be liable for any breach of war-
ranty or other claim in an amount exceeding the purchase price of the product.
This warranty applies to the U.S. and Canada only.
For International warranty information: Email: [email protected]
Phone: 1-636-861-3388, Fax: 1-636-861-2969